2017 Can-Am Spyder F3

See attached document for complaint. I am writing to you about the attached letter from BRP (reference letter dated January 22, 2025 re: Engine Output Shaft Can Break- Potential Loss of Drive Power-NHTSA Campaign ID Number 24V728). My Can-Am Spyder is affected by this issue. As stated in the instructions in the letter, I contacted my local authorized BRP Can-Am dealer to have the repair completed. I provided my Can-Am Spyder RT to Coleman Powers ports in Falls Church, VA on March 26, 2025. The letter goes on to state that the repair takes approximately 8 hours. After discussion with Coleman Powers ports, they advised this is grossly incorrect, as the engine must be removed and the work scope is orders of magnitude greater than 8 hours. Bottom line: I am writing this letter on October 18, 2025, and I still do not have my Spyder back. I periodically call the shop, and they have been understanding of my frustration and seem to be doing their best, but I understand they have stopped taking in vehicles for this warranty repair due to the extensive work scope and hours required for each unit. I am not satisfied that BRP has done their best to remedy this situation. They should offer alternate repair options, assist the shop, or do whatever it takes it get my Spyder back to me (6+ months and counting is completely unreasonable for a repair that BRP says in the letter should take 8 hours). If there is anything you can do to push BRP to get involved, that would be appreciated. (Note: I've called them twice already, but no meaningful advice was provided other than for me to contact the shop).

NHTSA ID

11699342

Incident

Oct 18, 2025

The contact owns a 2017 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that the part for the recall repair was discontinued. The representative stated that parts were not available. The contact had not experienced a failure.

NHTSA ID

11692081

Incident

May 1, 2025

How sad it is that in a recall of a deficient product, that the manufacturer gets to not fix the vehicle if it has more miles on it than they like (see attached, my vehicle is a 2017 with 60K). If a product is deficient, it is deficient, isn't it? Just because I like the vehicle and take good care of it, they penalize me by not replacing the deficient part. Is this part of the National Highway Traffic Safety Administration policy? Now if that part breaks, I have to pay to fix their defective product with my Social Security income, and I'm sure it won't be cheap! If this is your policy, thanks for not taking care of ALL of us! Oliver (OJ) Miles

NHTSA ID

11647155

Incident

Jan 22, 2025

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