Recalls, owner-reported complaints, investigations and safety data
Our database contains no NHTSA owner-reported complaints for the 2017 Caterpillar CT660. 38 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Product Link models PL121/321s will stop sending data after April 6th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.
ENGINE
Engine software On Board Diagnostic (OBD) issues will be corrected, which will aid in engine malfunction identification and proper diagnosis. In addition, Diesel Exhaust Fluid (DEF) quality sensor monitors will be corrected to proper operating function.
ELECTRICAL SYSTEM; ENGINE
Certain truck models that were built with 2013 through 2015 model year CT13 engines. Engine software OBD issues will be corrected which will aid in engine malfunction identification and proper diagnosis. In addition, under certain conditions, the Selective Catalytic Reduction (SCR) system inducement schedule may not function properly and may result in an increase in regulated air pollutants. Recalibration of the Engine Control Module (ECM) and Aftertreatment Control Module (ACM) needs to be completed.
SUSPENSION
Lower shock absorber mounting bracket may break, this is due to that the shock absorber dimension is longer than the dimension between truck frame and suspension stop. Shock absorber effectively becomes stop and breaks the lower shock mount.
ENGINE
There is a problem with certain truck models that were built with 2013 through 2015 model year CT13 heavy duty on board diagnostic (HDOBD) engines. These engines will require recalibration of the engine ECM and ACM (aftertreatment control module). Certain On Board Diagnostic (OBD) issues will be corrected which will aid in engine malfunction identification and proper diagnosis.
ENGINE
There is a problem which relates to engine emissions on certain CT660, CT680, and CT681 On Highway Trucks that were built with 2016 model year compliant CT13 Engines. This recall will require recalibration of the engine ECM. Certain On Board Diagnostic (OBD) issues will be corrected which will aid in engine malfunction identification and proper diagnosis. CT660 (S/N: TEJ00291-00305) CT660 (S/N: TEP01890, 1926, 1967-2020, 2022-2102) CT680L (S/N: TRX00170-00188) CT680LG (S/N: TWT00112) CT681SG (S/N: TWJ00219-00221)
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.