Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 360 NHTSA owner-reported complaints for the 1997 Chevrolet Astro. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 360 · page 1 of 15
TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
ON 4 NOVEMBER 2013, I PURCHASED 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL IN MESQUITE, TX. APPROXIMATELY THREE WEEKS LATER AND LESS THAN 300 MILES ON THE TIRES, THE LEFT REAR TIRES COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND IN DALLAS, TX. MY APPROXIMATELY SPEED WAS BETWEEN 55-65 MPH. HAS THERE BEEN ANY PROBLEMS WITH THIS TIRE BRAND AND IDENTIFICATION NUMBER? *TR
I BOUGHT 4 GOODYEAR WRANGLER SR-A TIRES FROM THE SEARS AUTO STORE AT 3000 TOWN EAST MALL ON 4 NOVEMBER 2013 AT APPROXIMATELY 11:50AM. THE TIRE DESCRIPTION: P2 235\70R15. THREE WEEKS LATER ON ABOUT 13 DECEMBER 2013 THE LEFT REAR TIRE COMPLETELY CAME A PART WHILE DRIVING ON LBJ FREEWAY WESTBOUND AT HIGHWAY 75. MY SPEED WAS BETWEEN 60-64 MPH. JUST THREE WEEKS ON THE ROAD AND LESS THAN 300 MILES ON THE TIRES. HAS THERE BEEN ANY INCIDENTS WITH THIS TIRE? HAVE THERE BEEN ANY RECALLS ON THIS TIRE? *TR
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBLEM. NO LUCK. WENT TO GOOGLE AND DID SAME SEARCH CHEVROLET ASTROVAN DOOR WON'T OPEN AND GOT A NUMBER OF COMPLAINTS THAT HAD NOT REACHED NTSTB.. CHEVROLET HAS TO KNOW ABOUT THIS PROBLEM. IF THIS MODEL HAS FLIP UP STEERING WHEEL, THIS WOULD NOT BE THE PROBLEM IT IS. IT IS VERY DIFFICULT FOR OLDER AND LARGER PROBLEM TO CLIMB OUT OF THE BUCKET SEAT AS THE STEERING WHEEL TRAPS YOUR LEGS WHEREAS A BENCH SEAT YOU SIMPLY SLIDE SIDEWAYS. THIS IS AN ENTRAPMENT ISSUE!!!!!! WILL SEE DEALER IN HOUR. *TR
JUST BEFORE STOPPING AT AN INTERSECTION THE BRAKE PEDAL LIFTED SLIGHTLY. THERE WAS A MOANING SOUND FROM UNDER THE HOOD ON THE DRIVER'S SIDE AND THE VAN DRIFTED INTO THE CROSSWALK ( LOST BRAKING ). I THREW IT INTO REVERSE TO STOP. AFTER REPLACING THE BRAKE MASTER CYLINDER, HYDRO BOOSTER, POWER STEERING PUMP AND GEAR AND HOSES, THE PROBLEM PERSISTED. I FINALLY FOUND SOMEONE WITH THE SAME PROBLEM ON AN ON-LINE FORUM WHO SUGGESTED DISABLING THE ABS BY PULLING THE FUSE. PROBLEM IMMEDIATELY WENT AWAY WHEN ANTI -LOCK BRAKE WAS DISABLED. *TR
I OWN A 1997 CHEVY ASTRO VAN WITH 151K MILES. SUNDAY, THE POWER STEERING PUMP WENT OUT. WHEN IT DID SO, THE BRAKES TURNED MUSHY WITH LITTLE BRAKING POWER. WE WERE LUCKY AS WE HAD JUST COME DOWN A STEEP DRIVEWAY. IF THEY HAD FAILED THEN OUR CHOICES WOULD HAVE BEEN TO RUN INTO THE BACK OF A CAR IF WE COULD HAVE TURNED, RUN INTO A GROUP OF PEOPLE AND THEN CONTINUED DOWN A STEEP HILL INTO BRUSH AND FOREST WITH LIKELY CASUALTIES. LUCKILY, WE HAD JUST STARTED UP TO LEAVE AND NOTICED THE PROBLEM. WE SHUT DOWN AND THE LOCAL CHEVY DEALERSHIP WAS ABLE TO OBTAIN A PART. HOWEVER, THE SERVICE WRITER TOLD US THAT TO THIS DAY, MANY CHEVY VANS AND TRUCKS HAVE THE SAME SYSTEM WHERE THE POWER STEERING PUMP ACTS AS A BOOSTER PUMP FOR THE BRAKING SYSTEM. THAT LACK OF INDEPENDENCE BETWEEN THE TWO SYSTEMS IS AN ENGINEERING ERROR AND SHOULD BE CORRECTED. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. WHILE CHANGING ONE OF THE TIRES THE CONTACT NOTICED THAT THE CABLE WHICH HOLDS THE SPARE TIRE UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. WHILE THE CONTACT WAS PERFORMING HIS OWNS REPAIR TO REPLACE THE CABLE, IT FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 153,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 1997 CHEVROLET ASTRO MINIVAN. THE CONTACT WAS DRIVING AT VERY LOW SPEEDS WHEN THE ANTI BRAKE SYSTEM FAILED, CAUSING INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER ID: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT HIS VEHICLE AS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 346,000.
1997 CHEVROLET ASTRO. CONSUMER STATES SEVERAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED THE ODOMETER LIGHT WENT OUT WHILE DRIVING AND THE AIR CONDTIONER COMPRESSOR FAILED. THE VEHICLE WOULD CUT OFF IN THE MIDST OF DRIVING, WHICH MADE CONTROLLING THE VEHICLE DIFFICULT. *JB
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO VAN. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT STATED THE ODOMETER AND OTHER UNKNOWN LIGHTS ON THE DASHBOARD FAILED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND ADVISED THE CONTACT THERE WAS A COMPUTER FAILURE IN THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL MECHANICS WHICH ADVISED THE CONTACT OF THE SAME FAILURE. THE CONTACT HAD NOT INFORMED THE DEALER OR THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 07/26/10. *LJ UPDATED 08/06/10*JB
I OWN A 1997 CHEVY ASTRO VAN CUSTOM. THE REAR SEATBELTS DO NOT WORK IN THE BACK BENCHSEAT. THEY HAVEN'T WORKED SINCE WE BOUGHT THE VEHICLE WE HAVE FOUGHT AND FOUGHT TO GET THIS ISSUE FIXED. THE GO IN WITH A SCREWDRIVER AND POP IT AND SAY IT'S OK. IT"S NOT OK> KIDS SIT BACK THERE. OR AT LEAST THEY ARE SUPPOSED TO. I CAN'T ALLOW ANYONE TO USE THOSE SEATS. I AM AFRAID TO GET SOME FROM THE JUNKYARD AND FOR 30,000. I SHOULD HAVE WORKING SEATBELTS. *TR
HIGHWAY TRAFFIC SUDDENLY SLOWED DUE TO AN ACCIDENT AHEAD. THE STEEL BRAKE LINE TO THE REAR BRAKES FAILED DUE TO EXCESSIVE RUST DURING AN EMERGENCY STOP ON HIGHWAY. THE FRONT BRAKES WERE ABLE TO SAFELY STOP THE VEHICLE WITH NO CONTACT WITH ANY OTHER VEHICLES. STEERING WAS ALSO VERY DIFFICULT DURING THE STOP POSSIBLY DUE TO ABS ACTION, BUT NO WHEEL LOCK EVER OCCURRED. *TR
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE ABS WORKS INTERMITTENTLY WHILE DRIVING APPROXIMATELY 10 MPH. WHEN APPROACHING A STOP, THE BRAKES WOULD NOT APPLY AND SHE ALMOST REAR ENDED ANOTHER VEHICLE. THIS HAS BEEN A PERSISTENT FAILURE EVER SINCE SHE PURCHASED THE VEHICLE. THE DEALER REPAIRED THE BRAKES AT THE COST OF $125, BUT THE FAILURE PERSISTS. THE DEALER STATED THAT THERE WAS NO BRAKE FAILURE. THE CONTACT STATED THAT IN ORDER FOR THE BRAKES TO WORK, SHE HAS TO SLAM HER FOOT ON THE BRAKE PEDAL, BUT THIS SOLUTION IS NOT ALWAYS GUARANTEED. THE CURRENT MILEAGE WAS 50,800 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01-10-08. *KB THE CONSUMER STATED GROSSMAN CHEVROLET REPAIRED THE CHEVY VAN AGAIN ON NOV. 30, 2007 AT THE COST OF $979. THE CONSUMER FURTHER STATED IN 2005 SHE REAR ENDED A VEHICLE AT 5MPH BECAUSE VEHICLE WOULD NOT STOP WHILE APPLYING THE BRAKES. THE DEALER STATED RIGHT FRONT HUB ASSEMBLY WAS REPLACED, REPAIRED FRONT COVER GASKET, REPLACED FRONT PINION, AND REPLACED SERPENTINE BELT. UPDATED 12/31/07 *TR
AUXILIARY AIR CONDITIONR (A/C) REAR SWITCH FAILED/ MELTED/ SMOKED. THIS WAS THE SECOND TIME IN 4 YEARS. WENT TO THE JUNK YARD, AND FOUND THET 5 OF 5 ASTRO VANS WITH THIS TYPE SWITCH ALSO WERE MELTED/BURNED. NO APPEARENT DEFECT WITH REAR BLOWER MOTOR THAT WOULD PULL EXCESSIVE AMPS. *AK
VEHICLE INVOLVED 1997 CHEVROLET ASTRO 1. SEAT RECLINER WAS BEING USED WHEN THE HANDLE BROKE OFF. THE SEAT REMAINED IN THE POSITION ESTABLISHED WHEN THE HANDLE BROKE. STARTED DRIVING THE VAN AND SUDDENLY THE SEAT BACK WENT COMPLETELY FLAT. THE DRIVER WAS ABLE TO HANG ON TO THE STEERING WHEEL AND MAINTAIN CONTROL OF THE VEHICLE ALTHOUGH THE VEHICLE DID WANDER INTO THE LEFT LANE DURING THE INCIDENT. 2. I INVESTIGATED THE FAILURE AND FOUND THE PLASTIC HANDLE WAS INTACT, HOWEVER THE METAL PIVOT PIECE THAT ENGAGES THE SERRATED LOCKING PLATE FAILED. THIS PIVOT PIECE ALSO CONTAINS THE TORSION SPRING THAT LOCKS THE PLATE WHEN THE HANDLE IS NOT BEING ACTUATED. THE DESIGN IS NOT INTRINSICLY SAFE IN THAT THE LOCKING PLATE IS PUSHED UPWARD BY THE SPRING TO SECURE THE SEAT. AS LONG AS THERE IS PRESSURE ON THE SEAT THE MECHANISM WILL STAY ENGAGED. WITHOUT A LOAD ON THE SEAT, THE LOCKING PLATE CAN DROP FREE DUE TO GRAVITY AND THE SEAT WILL RECLINE BACKWARD TO THE FULL FLAT POSITION. EXAMINATION OF THE PIVOT PIECE APPEARS TO SHOW A CRACK STARTED WHERE THE SPRING IS SECURED AND THE CRACK PROPOGATED THROUGH THE PIECE DUE TO FATIQUE AND VIBRATION UNTIL FAILURE OCCURRED. 3. THE SEAT WAS LOCKED INTO A PERMANENT POSITION USING HIGH STRENGTH FASTENERS AND EXISTING HOLES IN THE SEAT FRAME. ADDITIONALLY, THE LOCKING PLATE WAS ENGAGED AND ALSO PINNED INTO PLACE TO FURTHER SECURE THE SEAT. THE RECLINING FEATURE OF THE SEAT IS NO LONGER FUNCTIONAL. I RETAINED THE BROKEN ADJUSTMENT HANDLE WITH PIVOT PIECE.
DT: OWNER TOOK THE DEALER, ANN DAVIDS WAS THE MANAGER, THE DEALER DENIES ANY PROBLEM. THE FIRST DAY, OWNER NOTICES A DUST UNDER HOOD, THEN NOTICED THE WIRES WERE BURNT UNDERHOOD AND UNDER CAR.TOOK CAR BACK TO DEALER, AND EVERYTHING WAS APPARENTLY OKAY. OWNER TRIED CRUISE CONTROL TO CHECK THE VEHICLE, WHEN CRUISE CONTROL WAS ON, VEHILCE ACCELERATED UNINTENTIONALLY, THEN OWNER PULLED OFF AND PUT THE CAR IN NEUTRAL. WHEN IN NEUTRAL, THE VEHILCE STARTED TO REV. THEN A BIG BANG, AND SMOKE WAS COMING OUT OF THE EXAUSHT. AFTER VEHICLE COOLED, HE SHUT OFF THE CRUISE CONTROL, AND CHECKED THE ACCELERATOR, THEN STARTED THE CAR AGAIN. THE ACCELERATOR STUCK AGAIN, WHEN THIS HAPPENED, THE DRIVER WOULD PUT IT NEUTRAL. CAR WAS TAKEN BY TOW TRUCK TO THE DEALERSHIP. THE MANAGER REPORTS ALL IF FIXED, BUT NO CRUISE CONTROL. 450 DOLLARS FOR NEW CRUISE CONTROL.
1997 ASTRO VAN. FUEL TANK ALWAYS READS FULL. RUNNING OUT OF GAS IN TRAFFIC CAN BE VERY DANGEROUS. I KNOW OF OTHERS WITH SAME VEHICLE WHO HAD THIS SAME PROBLEM. CALLED GM AND OPENED TROUBLE TICKET. THEY SAID NO RECALLS OR BULLITENS ARE OPEN FOR THIS PROBLEM. FUEL LEVEL SENSOR ON FUEL PUMP IS BAD.
ANTI-LOCK BRAKE FAILURE AS DESCRIBED IN RECENT ARTICLES FOR GM MODEL YEAR 2000 AND LATER. NEAR COLLISIONS WITH VEHICLES AND PROPERTY AT LOW SPEEDS. PROBLEM IS STILL NOT CORRECTED, ANTI-LOCK BRAKE SYSTEM TEMPORARILY DISABLED TO MAKE VEHICLE SAFE TO DRIVE.
DT: WHILE TURNING A CORNER AND PRESSING THE ACCELERATOR IT BECAME STUCK CAUSING THE VEHICLE ACCELERATE FASTER. THE CONSUMER PUMPED THE GAS PEDAL WHICH MADE THE VEHICLE GO FASTER. THE CONSUMER THEN PLACED HER OTHER FOOT ON THE BRAKE PEDAL WHICH MADE THE REAR TIRES SPIN. THE CONSUMER HAD TO PLACE THE TRANSMISSION IN NEUTRAL AND REMOVE THE KEY FROM THE IGNITION BEFORE THE VEHICLE STOPPED. TRIPLE A WAS AFRAID TO TOW THE VEHICLE DUE TO ACCELERATION ISSUE BUT FINALLY DECIDED TO TOW IT TO DEALER. DEALER WAS WILLING TO REPAIR UNDER AN EXTENDED WARRANTY. GMC WOULD OFFERED NO ASSISTANCE. *NM
CONCERNS REGARDING SAFETY RECALL NOTICES INVOLVING 1997 CHEVROLET ASTRO VAN.*MR THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON MARCH 1,2003, THEN CONSUMER HAD THE RECALL WORK PERFORMED ON APRIL 15,2003 AND THE CONSUMER HAS BEEN RECEIVING RECALL NOTICES FOR THE SAME PROBLEM EVER SINCE AND THE PROBLEM HAS BEEN RESOLVED. *JB
THE CONSUMER'S 1987 AND 1997 CHEVROLET ASTRO VANS HAD FAULTY ENGINE'S.***NO ANSWER REQUIRED***. *MR THE POWER WINDOWS FAILED, THE DRIVER'S SEAT CAME LOOSE, THE REAR DOOR HATCH BROKE AND THE TRANSMISSION FAILED DUE TO THE TORQUE CONVERTER SLIPPING AND VALVE BODY WEAR (90000 MILES). *NM
BOTH FRONT POWER WINDOWS MOTORS HAVE FAILED TO FUNCTION.*AK
WHILE PARKING FOR 15 MINUTES VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. OWNER PUT OUT THE FIRE WITH AN FIRE EXTINGUISHER. *AK
ALL OF THE PASSENGER SIDE WHEEL NUTS STRIPPED WHILE THE CONSUMER WAS DRIVING. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED NO COMPLAINTS OF THAT PARTICULAR PROBLEM HAD BEEN REPORTED. *JB *NM
WHILE DRIVING 70 MPH VEHICLE COMMENCED TO LOSE SPEED. VEHICLE WOULD NOT ACCELERATE MORE THEN 20-25 MPH. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER, WHO INFORMED CONSUMER THAT THE OXYGEN SENSOR/ EGR VALVE, AND THE CATALYTIC CONVERTER MALFUNCTIONED. *AK THE CONSUMER STATED THAT THE OXYGEN SENSOR/ EGR VALVE, AND THE CATALYTIC CONVERTER MELTED DOWN. THE ENGINE LIGHT WAS ON. *TC
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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