Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1997 Chevrolet Astro submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 62 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 62, in the owner's own words
CONCERNS REGARDING SAFETY RECALL NOTICES INVOLVING 1997 CHEVROLET ASTRO VAN.*MR THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON MARCH 1,2003, THEN CONSUMER HAD THE RECALL WORK PERFORMED ON APRIL 15,2003 AND THE CONSUMER HAS BEEN RECEIVING RECALL NOTICES FOR THE SAME PROBLEM EVER SINCE AND THE PROBLEM HAS BEEN RESOLVED. *JB
THE CONSUMER'S 1987 AND 1997 CHEVROLET ASTRO VANS HAD FAULTY ENGINE'S.***NO ANSWER REQUIRED***. *MR THE POWER WINDOWS FAILED, THE DRIVER'S SEAT CAME LOOSE, THE REAR DOOR HATCH BROKE AND THE TRANSMISSION FAILED DUE TO THE TORQUE CONVERTER SLIPPING AND VALVE BODY WEAR (90000 MILES). *NM
BOTH FRONT POWER WINDOWS MOTORS HAVE FAILED TO FUNCTION.*AK
BRAKE PROBLEMS ON 1997 CHEVROLET ASTRO VAN. *MR THE CONSUMER STATED THAT MORE BRAKE WORK WAS NEEDED. THE BRAKES HAD RUSTED AND NEEDED TO BE TURNED, THE A/C WAS NOT BLOWING COLD AND THERE WAS A HEATING CONCERN. *SC THE REAR AXLE SEALS AND DIFFERENTIAL GASKETS WERE LEAKING.. *JB
WHILE DRIVING IN A RAINSTORM THE VEHICLE WINDSHIELD WIPERS FAIL WITHOUT WARNING. THE CAUSE WAS UNKNOWN. *NM
WHILE DRIVING IN A RAINSTORM THE VEHICLE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CAUSE IS UNKNOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
WINDSHIELD WIPER MOTOR FOUND DEFECTIVE.*MR THE WIPER MOTOR HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THERE IS A DEFINITE PROBLEM WITH THE WIPER MOTORS. *PH *NM
WINDOW MOTORS STOPPED WORKING ON BOTH SIDES.*AK
POWER WINDOW MOTOR (PASSENGER SIDE) IS INOPERABLE. REPLACED POWER WINDOW MOTOR ON DRIVER SIDE 12/02. SECOND MOTOR TO FAIL IN SIX MONTH PERIOD. *AK
ELECTRIC WINDOW CONTROLS ON MY 1997 CHEVROLET ASTRO VAN HAVE STARTED WORKING INTERMITTENTLY. STARTED HAPPENING RIGHT AFTER I HAD A DEALERSHIP REPAIR THE WINDSHIELD WIPER CONTROLS PURSUANT TO GM RECALL. MOSTLY OCCURS AFTER WINDOW IS DOWN, AND SWITCH WILL NOT OPERATE TO ROLL WINDOW UP. IF I WAIT A MINUTE, THE SWITCH WILL WORK, BUT WILL ONLY ROLL WINDOW UP AN INCH OR TWO AT A TIME BEFORE IT STOPS WORKING AGAIN. *NLM
MY WIPERS ON MY 1997 ASTRO VAN STOP WORKING DURING USE WHICH IS OF COURSE IS VERY DANGEROUS. AFTER READING SOME OF THE OTHER PEOPLES PROBLEMS IT IS APPARENT THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE.. WHY WONT GM DO ANYTHING ABOUT IT? DOES SOMEONE NEED TO DIE? *NLM
THE POWER WINDOWS FAILED TO ROLL UP OR DOWN, THE PROBLEM WAS REPAIRED 3 TIMES. *JB THE VEHICLE WAS UNDER WARRANTY AND REMAINED EXPERIENCING THE SAME PROBLEM(S) EVENTHOUGH FIXED BY DEALER. SCC
THE WINDSHIELD WIPERS ON MY CHEVY ASTRO VAN DOES NOT WORK EVERY SO OFTEN. I WILL BE DRIVING DOWN THE ROAD AND WANT TO USE THEM, AND THEY JUST DON'T WORK. TO GET THEM TO WORK, I HAVE TO PULL OFF THE SIDE OF THE ROAD, SHUT OFF MY VEHICLE AND TURN IT BACK ON. I COMPLAINED TO THE DEALERSHIP ABOUT THIS A COUPLE OF YEARS AGO AND THEY TOLD ME THAT UNLESS IT STOPS ALTOGETHER, THEY WOULD NOT BE ABLE TO LOCATE THE PROBLEM. WELL, NOW I HAVE 90,000 MILES ON THIS VAN AND IT'S A 5 1/2 YEAR OLD VEHICLE (1997). LAST WEEK 3/7/03, I RECEIVED A NOTICE OF THIS PROBLEM FROM CHEVY. CHEVY WILL FIX THIS PROBLEM IF THE VEHICLE HAS LESS THAN 70,000 MILES ON IT. THAT LEAVE ME OUT OF THE PICTURE. I DON'T THINK THAT IS RIGHT, CONSIDERING THAT I TRIED TO DO SOMETHING ABOUT IT YEARS AGO.*JB
WINDSHIELD WIPER STOPS IN VERTICAL POSITION WHEN IT WANTS TO, OCCASIONALLY DOES NOT STOP WHEN SWITCHED OFF, OPERATES AT REGULAR SPEED WHEN IN THE INTERMITTENT POSITIONS.*JB
THE WINDSHIELD WIPERS ON MY 1997 CHEVROLET ASTRO VAN WORK INTERMITTENTLY. SOMETIMES THEY QUIT WORKING, SOMETIMES THEY WORK CONSTANTLY WHILE ON THE INTERMITTENT SETTING. THIS CAN BE DANGEROUS IF THEY QUIT WORKING WHILE DRIVING IN INCLEMENT WEATHER.*JB
POWER WINDOWS HAVE FAILED 3 TIMES. MR
WINDSHIELD WIPERS WORK INTERMITTENTLY OR STOP DURING OPERATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER WAS AFRAID OF RUNNING INTO THE BACK OF THE VEHICLE OR CRASHING INTO THE GAURD RAIL. IT WAS RAINING HEAVILY WHEN THE WINDSHIELD WIPERS JUST STOPPED. CONSUMER COULD ONLY SEE THE TAIL LIGHTS OF THE OTHER VEHICLE. *JG
I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE: BOTH THE LEFT AND RIGHT POWER WINDOR MOTORS; REPLACE THE KEY REMOTE, BOTH IDLER ARMS,FRONT BRAKE PAD AT 37,000 MILES, SERPENTIME BELT, POWER STEERING PUMP - REPLACED TWICE, HAD TO FIX OIL COOLER LINES TWICE, REPLACED DISTRIBUTOR/ROTOR; REPLACED LOWER GASKET DUE TO INTAKE MANIFOLD LEAK, AND FUEL PUMP MODUAL. ALL OF THIS WAS DONE BEFORE MY CAR HAD 57,000 MILES. THE DEALER HAS BEEN VERY FAIR AND REPAIRED AT LOW OR NOW COST. I HAVE HAD TWO TRIPS SHORTENED DUE TO BREAKDOWNS AND HAVE SPENT OVER $1,500 ON REPAIRS NOT COVERED UNDER WARRENTY OR BY THE DEALER. THIS IS IN ADDITION TO NORMAL MAINTENANCE (OIL AND FILTER,FOUR NEW TIRES,AND TRANSMISSION FLUID AND FILTER). I AM CONCERNED AS TO "WHAT IS NEXT" AND WHEN THE DEALER WHEN NO LONGER BE ABLE TO FIX THESE PROBLEMS AT LOW COST TO ME.*AK
WITHOUT WARNING WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING.*AK DEALER STATES ALTHOUGH HE HAS SEEN A NUMBER OF SIMILAR CASES, THERE IS NO RECALL OR FACTORY / DEALER ASSISTANCE AVAILABLE. *TT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE DUE A MALFUNCTION WITHIN WINDSHIELD WIPER MOTOR, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
POWER WINDOWS IN DRIVER'S AND FRONT PASSENGER'S DOORS HAVE FAILED ON SEPARATE OCCASIONS. DEALERSHIP HAS MADE REPAIRS FOR BOTH INCIDENTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
BOTH WINDSHIELD WIPERS FAIL TO OPERATE INTERMITTENTLY, RESULTING IN REDUCED VISIBILITY DURING INCLEMENT WEATHER. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
WINDSHIELD WIPERS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK *YH
THE WINDSHIELD WIPERS MALFUNCTIONED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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