2022 Chevrolet Equinox Driver assistance Problems

The contact owns a 2022 Chevrolet Equinox. The contact stated that after the manufacturer performed an over-the-air (OTA) update to the OnStar system, the radio module and infotainment system became inoperable, rendering the rearview camera and the OnStar system inoperable. The vehicle was taken to the local dealer, who diagnosed that the radio module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 79,665.

NHTSA ID

11743744

Incident

Jun 2, 2026

Mileage

79,665 mi

The infotainment center failed completely and does not power on. Because of this failure, I cannot see the front, rear, or side cameras, and there are no audible warning sounds for parking, lane safety, or seat belt alerts. Essentially, none of the safety features connected to the infotainment system are functioning. This failure puts my safety and the safety of others at risk because I cannot see camera views when backing up or parking, and I receive no audio alerts or warnings for seat belts, obstacles, or safety features.

NHTSA ID

11690597

Incident

Aug 20, 2025

On Sunday September 7th 2025. I was driving 40 miles an hour. And all of a sudden my electronic braking system engaged and locked up. Big jolt and came to stop. Luckily I was not on the highway and also luckily I did not get rear-ended as well.

NHTSA ID

11688099

Incident

Sep 7, 2025

Flat tire alert gone off 7 times, cameras have stopped working 5 times, climate control stopped working 4 times, nav system sd card shorted out, lane departure operating erratically 2 times tire alert, cameras and lane departure warning are safety features Car was in shop 5 times for 72 days and Chevy says they cannot replicate issue I have all documentation from the service visits.

NHTSA ID

11619116

Incident

Apr 3, 2023

DRIVING 60 MILES PER HOUR, ON [XXX] IN WALPOLE MASSACHUSETTS THE POWER STEERING FAILED OF OUR 5 MONTH OLD CHEVY EQUINOX. I WAS UNABLE TO TURN WITH THE CURVED ROAD. I PRESSED BRAKES AS HARD AS I COULD, HIT GUARD RAIL. DASH BOARD ILLUMINATED "SERVICE POWER STEERING DRIVE WITH CARE". CAR TOWED TO BOCH, I WAS HOSPITALIZED. INSURANCE AND GM INSPECTED SUV, GM ESIS CONCLUDED 3 MONTHS LATER NO ISSUES WITH 2022 CHEVY EQUINOX EVEN THOUGH IT STILL DID NOT HAVE POWER STEERING. EQUINOX TOWED TO QUIRK WHERE WE BOUGHT THE SUV, 1 HOUR LATER CODES REVEALED INTERNAL MALFUNCTION OF SYSTEM NO STEERING AVAILABLE AT THIS TIME. WE ASKED FOR THIS CAR TO BE REPURCHASED UNDER THE LEMON LAW. 3 MONTHS LATER THE CAR WAS REPAIRED. WE HAD TO GO TO ARBITRATION UNDER THE LEMON LAW FOR GM TAKE THE LEMON BACK;.GM AND QUIRK WAS UNCOOPERATIVE AT EVERY NEGOTIATION I WILL NEVER BUY A GM OR A QUIRK CAR AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11590343

Incident

Mar 8, 2023

The Park Assist light keeps coming on and should have been a recall for this item I was told by the dealership last year and they supposedly ordered part. I never received a call and now light is still coming on due to not showing any open recalls and item was never repaired

NHTSA ID

11579984

Incident

Oct 1, 2022

The contact owns a 2022 Chevrolet Equinox. The contact stated while driving 55 MPH and at other various speeds, the steering wheel jerked to the right with the electronic stability control warning light illuminated. The vehicle was steered to the side of the road and restarted. The electronic stability control warning light was no longer illuminated. The vehicle was taken to a dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.

NHTSA ID

11543479

Incident

May 1, 2023

Mileage

5,000 mi

Power steering failure

NHTSA ID

11523376

Incident

Mar 8, 2023

I purchased this vehicle in November 2022, with the understanding that it was not equipped with lane change alert with side blind zone alert and rear cross traffic alert, but the car would be retrofitted as soon as parts were available and that should be in a short time frame. To date I have not heard from GM or Koons of White Marsh on this retrofit, so I started asking questions. I also visited the sales lot at our dealership Koons of White Marsh and found that these safety features are installed on all 2023 Equinox models - so clearly the parts are available. Koons of White Marsh is saying now that they do not know when or if these safety features will be installed. I wrote a letter to GM's CEO and received two calls from the Executive Support team. First call - we would have part by Q1 2023; 2nd call said they do not know when or if we will receive the part. This missing part is putting my safety at risk as well as others driving around me as I do not have full alerts to the traffic around me.

NHTSA ID

11514578

Incident

Nov 12, 2022

The Infotainment/Radio display goes blank or only shows random lines. This problem continues to happen several times per week. When this occurs, the Back up camera does not work which I believe violates FMVSS 208. The vehicle has been taken to the Dealership twice and the issue has not been fixed. The first visit they replaced the Radio/Radio Display and that did nothing to help the problem. The second trip to the Dealership in October 2022 resulted in them stating the problem could be a USB cable and placed it on order and we are still waiting for the part, which was supposedly on back order.

NHTSA ID

11500011

Incident

Jun 1, 2022

I feel asleep while driving on a residential side street. The vehicle drifted over to the right side of the road and i hit the back end of a u-haul truck. i didn't hear any warning and i don't believe the automatic braking system worked to prevent a collision with such severe damage. I was told the repairs are $16,000.00 roughly. My car has been in the Chevy body shop since the accident in May. They suddenly decided to total the car but don’t have additional charges.

NHTSA ID

11492569

Incident

May 15, 2022

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed that the throttle body had detached. The dealer reattached the throttle body; however, the failure recurred with the vehicle inadvertently decelerating and then stalling while driving. Additionally, the Lane Change Alert with Blind Side Zone Alert feature malfunctioned. The vehicle was then taken to Rosenthal Chevrolet (6500 Little River Turnpike, Alexandria, VA 22312) where an engineer diagnosed that the vehicle performed as designed and he was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and sent an engineer to Rosenthal Chevrolet to diagnose the vehicle. The failure mileage was 4,772.

NHTSA ID

11490808

Incident

Jul 20, 2022

Mileage

4,772 mi

Transmission malfunctioned without warning at approx. 4,700 miles. Upon starting the vehicle multiple warnings went off and vehicle could not be shifted into any position; when attempting to put vehicle back in to Park, would not recognize that it was in Park so the vehicle could not be safely shut off and when turning off the ignition a warning alarm would sound and the display would remain on. Vehicle could not be locked due to being stuck “on”. Blind spot warning constantly detects a vehicle even when there is none rendering the feature useless and possibly confusing other drivers behind me into thinking it is a side mirror turn indicator and not BLIS.

NHTSA ID

11490746

Incident

Oct 23, 2022

Driver side blind spot would wrongfully detect a vehicle in the blind spot when there was no other vehicle around. In certain cases it would leave a huge uncertainty whether you could or not change lanes to left or make a left turn safely.

NHTSA ID

11478260

Incident

Jul 18, 2022

Brakes lost all fluid. This resulted in a loss of function for related systems including adaptive cruise control, auto emergency braking. Limited braking capability put my wife and I in danger. The car was less than a week old at the time. The dealer repaired it immediately on Monday morning. Dealer attributed the problem to a loose brake line. The warning lights and e-mail messages came in after the failure.

NHTSA ID

11462133

Incident

Apr 23, 2022

While driving at approximately 45-50 miles per hour, the engine completely failed. An Engine Failure/Failed/Reduced Power alert message appeared on the dash at the time of the event and the car lost all power, losing speed and coming to a stop. The road was curbed on both sides with no available shoulder or median to access leaving the vehicle stranded in the right, eastbound lane with continuous traffic approaching from behind. My safety and the safety of others were at risk as I was on a 45mph, 4 lane road, with vehicles approaching quickly from behind and having to change lanes to go around my vehicle and avoid an accident. This could have been catastrophic if I'd been on an interstate or in many other situations. I discovered an email from OnStar Diagnostics that was time stamped at the very time I experienced the incident, 8:02am. The email states "An issue with the Engine and Transmission System in your 2022 Chevrolet Equinox has been detected. Please service your vehicle immediately." Also, it was only about 25 degrees and I was afraid to stay in the car due to the continuous traffic. I purchased this vehicle 3 days ago on Wed, Feb 23 and it has approximately 200 miles on it. There were no symptoms prior to the incident today. The vehicle is currently at Bill Estes Chevrolet in Indianapolis, Indiana and will be looked at this Monday, Feb 28th.

NHTSA ID

11454280

Incident

Feb 26, 2022