2002 Chevrolet Silverado 1500 Transmission Problems

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH HIS VEHICLE AND TOOK IT TO AN INDEPENDENT MECHANIC FOR REPAIR. WHEN HE TOOK THE RECEIPT FOR THE REPAIR TO THE DEALER, THEY REFUSED TO SPEAK WITH HIM. THE DEALER CLAIMED TO HAVE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR CHARGES BECAUSE THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC. THE REAR END SEAL, TRANSMISSION COLLAR, INTAKE GASKET, THEUPDATED 04-20-09 *BF HEAD GASKET ON THE ENGINE, AND THE CATALYTIC CONVERTER WERE ALL REPLACED. THE FAILURE MILEAGE WAS 98,000.

NHTSA ID

10262750

Incident

Apr 1, 2006

Mileage

98,000 mi

TRANSMISSION FAILED WHILE DRIVING. LOST REVERSE 2ND AND 4TH. COMMON PROBLEM WITH POOR QUALITY TRANSMISSION COMPONENTS USED BY GM. SCUM. ANYWAYS, ECONOMY IS IN A RECESSION AND I HAVE LOTS OF BILLS TO PAY AND NOW THIS ONE AS WELL. THANKS. I LAUGH EVERYTIME GM'S STOCK GETS LOWER. THEY TRULY DESERVE IT. *TR

NHTSA ID

10259637

Incident

Feb 18, 2009

Mileage

50,000 mi

AUTOMATIC TRANSMISSION FAILED AT 58000 MILES. THIS TRUCK WAS NEVER USED FOR TOWING. THE REVERSE WENT OUT BACKING OUT THE GARAGE. ALSO, THE VENT AND VAPOR SENSOR FOR THE FUEL TANK FAILED. I WAS TOLD THERE HAVE BEEN MANY UPDATES FOR THE TRANSMISSION. *TR

NHTSA ID

10258381

Incident

Apr 25, 2008

Mileage

57,823 mi

SUN SHELL GEARS IN AUTOMATIC TRANSMISSION (4L60E) STRIPPED. LOSS OF REVERSE, SECOND AND FOURTH GEARS IN AUTOMATIC TRANSMISSION. 1ST TIME WITH 17,982 MILES ON VEHICLE AND THE 2ND TIME WITH 78,407 MILES ON VEHICLE. DEALER REPAIRED FIRST TIME UNDER WARRANTY. SECOND TIME THEY SPLIT THE REPAIR BILL OF $850.00. *TR

NHTSA ID

10240153

Incident

Aug 22, 2008

Mileage

78,407 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE, BUT IT WOULD NOT MOVE. THE TRANSMISSION FAILED AND WAS REBUILT; HOWEVER, IT FAILED AGAIN WITHIN 2.5 YEARS. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 159,000.

NHTSA ID

10239229

Incident

Mar 10, 2005

Mileage

119,000 mi

DRIVING ON A CITY STREET AT 35 MPH, TRANSMISSION FAILED (SUN SHELL GEAR IN A4L60E GM TRANSMISSION). LOST ALL DRIVE AND WAS BUMPED FROM REAR, DENTED BUMPER ONLY. TOWED TO A REPAIR SHOP. COMPLETE TRANSMISSION REPLACED. *TR

NHTSA ID

10226390

Incident

Apr 8, 2008

Mileage

41,237 mi

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO VIBRATE AND SHAKE. THE VEHICLE WOULD ALSO NOT SHIFT INTO REVERSE, SECOND, AND FOURTH GEARS. THE DEALER STATED THAT THE TRANSMISSION REACTION SHELL CAUSED THE FAILURE AND WAS REPLACED AT THE COST OF $1,728. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 01/11/08. *LJ THE FUEL PUMP AND U-JOINTS WERE REPLACED. UPDATED *JB

NHTSA ID

10205406

Incident

Sep 29, 2007

Mileage

57,000 mi

TRANSMISSION OF 2002 CHEVROLET TAHOE FAILED FOR THE SECOND TIME. 79,000 MILES. HAD BEEN DRIVING ON FREEWAY TO DESTINATION. 10 YARDS FROM DESTINATION I PUT THE CAR IN REVERSE, BUT REVERSE DID NOT WORK. CAR IN DRIVE SUDDENLY HAD SAME WHINE AS WHEN OEM TRANSMISSION BROKE. NEEDED 2ND NEW TRANSMISSION. *TR

NHTSA ID

10203146

Incident

Sep 15, 2007

Mileage

79,000 mi

TRANSMISSION FAILURE ON 02' CHEVROLET SILVERADO AT ONLY 23K MILES. DEALER RECOMMENDS REPLACEMENT. MANY REPORTS OF FAILURES ON GM VEHICLES..PLEASE HELP US. *TR

NHTSA ID

10189148

Incident

Apr 16, 2007

Mileage

23,820 mi

(1) NO EVENTS NOTED LEADING UP TO THE FAILURE. NORMAL DRIVING CONDITIONS WERE IMPLEMENTED. PROPER MAINTENANCE AND INTERVALS WERE OBSERVED. WARRANTY HAD RECENTLY EXPIRED. MILEAGE AT TIME OF FAILURE WAS ~49,000 MILES. (2) TRANSMISSION FAILURE OCCURRED LEAVING FAMILY STRANDED IN MIDDLE OF TRAFFIC. AFTER TROUBLESHOOTING EFFORTS FROM 2 GARAGES, IT WAS DETERMINED THE SUN REACTION GEAR FAILED. THIS FAILURE HAS NO FOREWARNING AND IS DUE TO INFERIOR QUALITY OF MATERIALS/PARTS USED IN THE TRANSMISSION. THIS EVENT LEFT MY FAMILY STUCK IN TRAFFIC UNTIL, THROUGH TRIAL AND ERROR, IT WAS FOUND THAT 1 GEAR WAS LEFT SEMI-FUNCTIONAL. THE LACK OF REVERSE GEAR ALSO PUT MY FAMILY IN DANGER WHILE ATTEMPTING TO REACH A SAFE AREA, OUT OF TRAFFIC. GM IS AWARE OF THE ISSUE AS NOTED IN NUMEROUS FACTORY TECHNICAL BULLETINS AND CONVERSATIONS HAD BETWEEN MANUFACTURER CUSTOMER SERVICE AND MYSELF BUT ARE UNWILLING TO MAKE ANY STRIDES FOR CORRECTING THE ISSUE OR COMPENSATE FOR DAMAGES. (3) AT MY EXPENSE, THE REPAIR OPTIONS WERE TOTAL REPLACEMENT OF TOTAL REBUILD OF THE TRANSMISSION. WE OPTED TO TOTAL REBUILD FOR 2 REASONS; FIRST - THE REPLACEMENT WAS ONLY AVAILABLE FROM GM AND IT COULD NOT BE VERIFIED IF THE SAME ISSUE WOULD EXIST IN THE REPLACEMENT; SECOND - PROPER REBUILD EXPENSE WAS FOR COST EFFICIENT. THE ORIGINAL DEFECTIVE PART IS AVAILABLE. *JB

NHTSA ID

10184401

Incident

Dec 1, 2005

Mileage

49,000 mi

HEARD SEVERAL THINGS COMING FROM UNDER THE CAR WHILE THE AUTOMATIC TRANSMISSION WAS SHIFTING, THEN A CONSTANT WHINNING SOUND WITH NO POWER. HAD TO HAVE THE TRUCK TOWED. DEALER LOOKED AT IT AND DETERMINED IT WAS A TRANSMISSION FAILURE AND THE SUN GEAR ASSEMBLY HAD TO BE REPLACED. COSTS WERE AROUND $1600. THE TRUCK ONLY HAS 66,000 MILES AND IS NOT QUITE FIVE YEARS OLD (2002 CHEVROLET SILVERADO 1500). *NM

NHTSA ID

10180939

Incident

Jan 20, 2007

Mileage

66,200 mi

I WAS DRIVING MY 2002 CHEVY 4X4 PICKUP (46,000 MILES) HOME WHEN A LOUD CLANK NOISE OCCURRED AND THEN A HIGH PITCHED GRINDING NOISE FOLLOWED. MY TRUCK WOULD NOT SHIFT NORMALLY (2ND, 4TH, AND REVERSE WERE OUT). I WAS LUCKY TO MAKE IT HOME AS I DRIVE ON A HIGHWAY THROUGH THE NATIONAL FOREST WHERE CELL PHONE COVERAGE IS VERY LIMITED. I TOOK MY PICKUP INTO THE DEALERSHIP AND THEY INDICATED THE PROBLEM WAS WITH MY SUN SHELL IN THE TRANSMISSION. IT HAD APPARENTLY FAILED AND WOULD COST BETWEEN $1300 AND $2500 TO GET EVERYTHING FIXED DEPENDING ON HOW EXTENSIVE THE DAMAGE. I BOUGHT THE PICKUP NEW AND ITS NEVER BEEN OFF-ROAD, TOWED OR HAULED ANYTHING AND ONLY HAS 46,000 MILES. *NM

NHTSA ID

10177853

Incident

Jan 4, 2007

Mileage

46,000 mi

I PURCHASED A 2002 Z71 CHEVROLET CREWCAB 4 W/D PICKUP TRUCK FROM HENDRICK CHEVROLET IN SEPTEMBER OF 2004, AND HAVE HAD MY TRANSMISSION (1ST, 3RD AND REVERSE) GO OUT TWICE IN LESS THAN A YEAR. I CONTACTED GM, BUT THERE WAS NO RECALL AT THAT TIME, BUT THERE WERE A LOT OF COMPLAINTS ON THE NHTSA SITE ABOUT THIS SAME PROBLEM ON MY MODEL TRUCK. THE FIRST TIME IT WENT OUT OF MAY OF 2005, IT HAPPENED AGAIN FEBRUARY OF THIS YEAR. I HAD TO PAY $1,400 TO HAVE IT FIXED IN MAY 2005, BUT THE PLACE OF BUSINESS WHO FIXED IT, FIXED IT AGAIN AT NO COST, AS HE SAID HE GUARANTEES HIS WORK FOR A YEAR, AND SINCE IT HAD NOT BEEN A FULL YEAR, HE DIDN'T CHARGE ME...YOU MIGHT SAY I WAS UNLUCKY AND LUCKY AT THE SAME TIME. I BELIEVE THERE IS A SERIOUS PROBLEM WITH THAT PARTICULAR MODEL PICKUP. *NM

NHTSA ID

10155436

Incident

Feb 16, 2006

Mileage

75,000 mi

1. NORMAL USE OF THE VEHICLE. 2.TRANSMISSION FAILED, LEAVING ME STRANDED. 3. TRANSMISSION WAS REBUILT AT MY COST. THERE ARE MANY PARTS JUST LIKE MINE AT THE AAMCO TRANSMISSION SHOP IN LAKE CHARLES, LA. *AK

NHTSA ID

10098351

Incident

Oct 21, 2004

Mileage

46,100 mi

WHILE DRIVING TRANSMISSION MADE A NOISE, SLIPPED,AND THEN LOCKED. WHEN THIS OCCURRED VEHICLE STOPPED ACCELERATING. VEHICLE WAS TOWED TO A DEALERSHIP, WHO REPLACED THE SUN SEAL AND PINS THAT SHEARED OFF. THE FAILURE RECURRED 3 TIMES IN WHICH THE SAME PARTS WERE REPLACED. THE CAUSE OF THE FAILURES WAS UNDETERMINED.*AK

NHTSA ID

10080019

Incident

Mar 23, 2004

Mileage

10,000 mi

WHEN SHIFTING FROM FIRST TO SECOND GEAR, AND SECOND TO THIRD GEAR, TRANSMISSION SHIFTS HARD. LOUD NOISE FROM THE TRANSMISSION/ REAREND. OCCURRED AFTER FREEWAY DRIVING REPEATEDLY.*AK

NHTSA ID

761032

Incident

Apr 12, 2002