Driver and passenger side extended cab doors metal is cracking horizontally near the front edge of the doors.
- NHTSA ID
- 11685405
- Incident
- Sep 1, 2025
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
Driver and passenger side extended cab doors metal is cracking horizontally near the front edge of the doors.
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that after having the vehicle inspected, the contact was informed that the under body was extremely rusted, and the vehicle was unsafe to drive. The certified mechanic determined that the sub frame could not be repaired and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 200,000.
Recently while up on the hoist the technician said the frame rust was very severe and the truck was in danger of buckling. Should it be so bad at 114,000?
I realized last weekend that BOTH of my rear doors were full of water. When I opened the rear door on the drivers side, I heard a water sloshing sound, which caught my attention. I closed & reopened the door & once again I heard the sound clearly. I left the door open & noticed the water pouring out at one corner. The water was draining from inside the door panel. I went to the passenger side of the vehicle & noticed the exact same situation. After 30 minutes of swinging the doors back & forth, I drained over a gallon of water from EACH of the rear doors. Considering the weight of a gallon of water, this is very much a safety hazard, not to mention the corrosion & rust that I am sure have built up over time.
Frame is so rotted it is falling apart in pieces. Truck doesn’t even have 100000 miles
Windshield trim flew off on the Highway could of struck another vehicle. But thankfully no one was behind us.
Smiths auto Canton ohio told me they sold it to me with no problems but the locks are going out it has a dent in the side that's getting worse. I had to buy breaks and a new starter twice.
The frame on my truck has rusted to the point that my mechanic cannot put it on the lift to inspect the vehicle. Wherever he tries to put the jack points the frame crumbles. He has declared that it is unsafe to operate, and cannot be inspected. The truck would most likely break into pieces in any type of collision. There is also a risk of the frame collapsing during normal operation, and possibly causing an accident, or injury or death due to collapse of the vehicle frame during highway operation. The truck is only 14 years old and rusted more than most 50 year old vehicles.
Fuel system leak at fuel pump due to corrosion. Found raw gas leaking out from under vehicle while vehicle in operation. Upon further investigation, found metal supply and return lines severely corroded and leaking. Repaired with new pump. While being repaired, noted severe corrosion on frame and cross members to include upper shock mounts and spare tire mount. Holes in frame were noted.
Along with many, many other people. My pickup has the dreaded dash cracks. I would like for GM to step up and replace this free of charge.
DASH WAS REPLACED UNDER WARRANTY WHEN VEHICLE WAS FIRST REPLACED. HOWEVER, SINCE THEN THE REPLACED DASHBOARD HAS THE CRACK AGAIN.
DASH IS CRACKING EVERYWHERE
DASH BOARD CRACKED WHILE STATIONARY.
DASHBOARD PRESENTS MULTIPLE CRACKS BY AIRBAG IN PASSENGER SIDE AND BY THE IDLE AREA. LINES ARE SIMILAR TO MANY REPORTED IN 2018 LAWSUIT. CONCERN ABOUT SAFETY IN CASE AIRBAG BREAKS FRAGILE DASHBOARD AND THIS INJURES MY FAMILY. *TR
THE DASHBOARD IN MY SILVERADO HAS MYSTERIOUSLY DEVELOPED CRACKS AROUND THE STEERING WHEEL AREA AND THE AIRBAG. I AM AFRAID THAT IF SOMETHING WERE TO HAPPEN THAT IT COULD PROJECT PLASTIC PIECES CAUSING BODILY HARM IF THE AIRBAG WERE DEPLOYED.
CRACKED DASHBOARD - TYPICAL OF GM/CHEVROLET TRUCKS AND SUV'S NO ACCIDENT OR OTHER TRAUMA INVOLVED
I WAS DRIVING ABOUT TO GET ON THE HIGHWAY AS I CAME TO ON RAMP I HEARD A NOISE AS CONTINUED SEEMED TO GET LOUDER SO I PULLED OVER AND HAD IT TOWED APPROX 70-80K MILES, REPLACED WHEEL BEARINGS SIDES. CONTINUOUS MULTIPLE MISFIRE, DRIVING VEHICLE STARTS TO SHAKE LOSS OF POWER... CALLAPS/ FROZEN LIFTER(S) WITH ONLY 110K, TAIL GATE LATCH HAVE TO BUNGEE TO KEEP CLOSED, TRANSMISSION REPLACED BEFORE RECOMMENDED FACTORY TANSMISSION/ TRANSFER CASE CHANGE... PROBLEMS RANGED FROM APPROX 2013 TO PRESENT. NOW DEALING WITH LIFTER(S)...
DASH CRACKED ABOVE PASSENGER AIRBAG.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR HANDLES DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AL WILLEFORD CHEVROLET (1603 US-181, PORTLAND, TX 78374, (361) 444-0250), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DOOR HANDLES WERE REATTACHED TO THE VEHICLE, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 58,000. *TT
THE ENTIRE UNDERBODY, INCLUDING ROCKERS, INNER DOOR PANEL FRAME, TAILGATE AREA, ENGINE BAY AREA, AND BRAKES, CONTROL ARMS, STRUTS IS RUSTED OVER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD HAD CRACKS THAT PROGRESSED FROM THE MIDDLE TO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CRACKS COULD AFFECT THE SAFETY OF THE AIR BAG COMPONENTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. A DEALER HAD NOT BEEN CONTACTED YET TO DIAGNOSE AND REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED YEARS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO DIAMOND AUTO GROUP (768 WASHINGTON STREET, AUBURN MA, 01501) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE EXTERIOR DOOR HANDLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,660.
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED NEAR THE AIR BAG COMPARTMENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BRYAN CHEVROLET LOCATED IN KENNER, LA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.
DASHBOARD HAS CRACKED IN TWO PLACES.
THE DASHBOARD IS CRACKING. IT HAS ALREADY CRACKED IN THREE PLACES. ONE PLACE JUST ABOVE THE PASSENGER AIR BAG.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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