Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
The rust damage to the frame is damaged beyond anything form just regular wear and tear and driver fault. To not be remedied is a real issue. The salt used in the roads and the material used by the car companies isn’t anything myself as a consumer could prepare for.
I just bought this truck in June of 2024. This was a bad dealer because he knowingly sold me the truck with severe frame damage and let me drive a dangerous truck off the lot. I cannot deem it as a total loss to have it replaced because it falls under “wear and tear”. I now have to pay for the truck for the next 5 years and don’t have the money to fix it because the quote states it will be around $13,000, which is how much he sold me the truck for. Because it is a 2010 the warranty has expired. I am completely frustrated and disappointed that there is no one to help me with this betrayal. I have read that many others who have bought GMC’s are and have had the same issues and GM refuses to recall the frames. Something needs to be done about this considering it is GM who did not apply any anti-rust or anti-corrosion to the frames on their vehicles.
The frame is rusted out at the cross member where the shocks Mount
Just told by car repair shop; dealer; and frame and body shop that the 2010 Silverado truck we paid $20, 000 for 2-1/2 years ago has a frame that is rotted. All professionals mentioned it is a design flaw GM was aware of. The 2010, however, was not part of their recall. What can we do to seek restitution for this vehicle that now is worth $800 to a scrap yard?
I purchased this truck in 2022 from a Car lot. everything seemed to be ok when we bought it. we have since put less then 7000 miles on it and we took it in for a check up when our mechanic found that the frame is totally rusted out. we contacted the chevy dealership about a frame repair and were told it would need a brand new frame that would cost between $7,000-$10,00 to get it fixed and a 6 month wait time. I have been in the mean time doing my own searching and found among many chevy owners that is particular year of truck all have the similar issue where folks put on less then 7-10k miles and the frame rots away. I feel that if this is in fact a large problem among chevy trucks in the years of 2007 to 2013, then Chevy/GM should issue a recall for these frames.
The contact's friend owns a 2010 Chevrolet Silverado 1500. The contact stated while the vehicle was being serviced, the mechanic informed his friend that the area of the frame, where the gas tank was located was severely rusted and had fractured in half. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while having the vehicle inspected, the contact was informed that the vehicle had failed inspection due to excessive rust on the frame of the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not under recall. The failure mileage was 202,690.
Frame under truck bed totally rusted, cracked and broken in numerous locations. Gas Tank is hanging by a rusty thread! This problem should have been a recall. My $20k truck is now worth scrap value!!
Frame rust on my 2010 Silverado 1500 LT. Rear cross member is rusting through, rear shock Mounts are rusting off.
Frame is rusted beyond normal use and has spread to cross members
The contact owns a 2010 Chevrolet Silverado 1500. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic informed the contact that there was a crack in the frame near the fuel tank and that the frame needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
Rusted frame. Weekend structure. Can cause complete loss, dangerous, should be buy backs or added structure for frame damages. No protective devices,coatings,nothing to prevent rusting on frame that holds motor,transmission and over all vehicle together. This is a death sentence to owners of this truck. It cost me 2700. to have extra metal welded on the early rusted out frame to avoid disaster and accidents. This is something the manufacturer should have fixed since it is clearly a manufacturing defect. This should not have been happening at any stage of owning these trucks.
WHEN OPENING MY DRIVER'S SIDE DOOR TO GET OUT OF MY TRUCK, THE DOOR HANDLE FELL OFF IN MY HAND. I HAD TO PUT DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. MY MECHANIC TOLD ME THAT HE HAS HAD TO REPLACE SEVERAL CHEVY CAST ALUMINUM DOOR HANDLES IN 2020 BECAUSE OF THE SAME ISSUE.
THE DASH IS CRACKED EVERYWHERE PIECE IS BREAKING OFF!! *TR
CRACKED DASH, INVOLVING THE PASSENGER SIDE AIRBAG
THE DASH HAS CRACKED FROM THE PASSENGER SIDE AIRBAG TO THE INSTRUMENT CLUSTER DIRECTLY IN FRONT OF THE DRIVER. AN ACCIDENT COULD SEND DEBRIS INTO THE DRIVERS FACE OR PUNCTURE THE AIRBAG UPON DEPLOYMENT.
WITHIN A YEAR AFTER PURCHASING MY TRUCK I BEGAN NOTICING RUST EVERYWHERE ON THE FRAME AND UNDERBODY. EACH YEAR THE RUST PROGRESSED GETTING MORE SEVERE. YEAR 3 I HAD MY TRUCK IN FOR SERVICE AND A RECALL AT MY LOCAL DEALERSHIP. I SPOKE IN DETAIL WITH THE SERVICE MANAGER ABOUT HOW BAD THE RUST ON THE UNDERBODY COMPONENTS AND FRAME WHERE AND CHECK FOR ANY RECALLS / BULLETINS. WELL LIKE THE TENS OF THOUSANDS OTHER 07-14 SILVERADO OWNERS I WAS TOLD IT WASN'T COVERED AND TO "SALT AWAY" OR OTHER MEASURES TO KEEP THE TRUCK FREE OF SALT DURING THE WINTER MONTHS. WHAT? YOU'VE GOT TO BE KIDDING I THOUGHT. I EVEN SHOWED THE THOUSANDS OF COMPLAINTS THAT COULD BE FOUND ACROSS THE INTERNET. UNFORTUNATELY HE WAS AWARE OF THE RUST PROBLEM, BUT HIS HANDS WERE TIED, AS GM REFUSES TO ACKNOWLEDGE OR EXCEPT RESPONSIBILITY FOR THE OBVIOUS DEFECT IN THEIR STEEL FRAMES AND METAL. UNLESS GM POSTS A RECALL OR BULLETIN REGARDING THE RUST ISSUE THE DEALERSHIPS HANDS ARE TIED. NOW AT YEAR 8 MY TRUCK LOOKS AS NEW AS THE DAY I BOUGHT IT WITH ONLY 68,000 MILES. SO AS LONG AS YOU DON'T LOOK UNDERNEATH! JUST 3 MONTHS AGO I HAD MY TRUCK IN TO HAVE MY BRAKES DONE. THE SAME SERVICE MANAGER WHOM I KNOW PERSONALLY CALLED TO INFORM ME MY TRUCK WAS READY FOR PICK-UP AND ASKED ME IF I ROUTINELY DRIVE MY TRUCK ON THE BEACH DUE TO HOW BAD THE RUST HAD ADVANCED ON THE FRAME AND ENTIRE UNDERBODY!! WHICH OF COURSE I DO NOT! SOMETHING HAS TO BE DONE ABOUT THIS! AS I CANNOT AFFORD A NEW TRUCK AT TODAYS PRICES. NOR SHOULD I HAVE TO AFTER TAKING GREAT "SHOWROOM" CARE OF MY TRUCK. THIS WILL EVENTUALLY LEAD TO FRAMES AND/OR UNDERBODY COMPONENTS FAILING DURING OPERATION, CAUSING SERIOUS BODILY INJURY OR EVEN WORSE, DEATH.
THE DASH IS CRACKED IN 3 PLACES, ONCE OVER THE INSTRUMENT CLUSTER AND TWICE NEAR THE PASSENGER SIDE AIRBAG. THE SURROUNDING PLASTIC IS VERY BRITTLE. THE INITIAL CRACKS HAPPENED WHILE THE VEHICLE WAS MOVING. THIS IS A VERY COMMON PROBLEM WITH SIMILAR GM DASHES. THIS IS A SAFETY HAZARD. SHOULD THE PASSENGER SIDE AIRBAG DEPLOY, THE DASH WOULD ESSENTIALLY BECOME SHRAPNEL.
MY DASHBOARD IS CRACKING ON BOTH SIDES. THE ONE ON THE PASSENGER SIDE IS RIGHT AT THE AIR BAG. I WAS CLEANING THE INSIDE OF MY TRUCK WHEN I NOTICED IT.
DASHBOARD CRACK. STARTING AT THE TOP PASSANGER AIR BAG. RECENTLY GREW TO COVER LENGTH OF ENTIRE DASH.
PAINT AROUND 3RD BRAKE LT. ON BACK OF CAB IS BUBBLING & STARTING TO CORRODE. THIS IS THE ONLY SPOT ON THE ENTIRE TRUCK WHERE THIS IS HAPPENING, IT IS PLAIN TO SEE THAT IT IS BEING CAUSED BY A DEFECT IN THE SEAL BETWEEN THE BRAKE LT. & THE CAB OF THE TRUCK. I AM NOT SURE WHEN THIS STARTED TO ERODE, BUT IN FEB. 2017 IS WHEN I TOOK MY TRUCK IN FOR SERVICE IS WHEN I NOTICED HOW BAD THE PAINT WAS BUBBLING AROUND THE BRAKE LT.. FROM THE LOOKS OF THE DAMAGE & FROM WHAT THE BODY SHOP REPAIR PERSON STATED, THIS HAS BEEN ERODING FOR A MONTHS.
THE DASHBOARD IS CRACKING DIRECTLY ABOVE THE PASSENGER AIR BAG AND TRAVELING TOWARDS THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS STATIONARY AND IS PROTECTED FROM HEAT BOTH AT HOME, AT WORK, AND WITH A VISOR. I ATTEMPTED TO CONTACT GM, THEY ARE NOT TAKING RESPONSIBILITY FOR THIS.
I'M WRITING ABOUT MY DASHBOARD CRACKING ABOVE THE PASSENGER SIDE AIRBAG. I HAVE A 2010 CHEVY CREW CAB AND I'M ON MY 3RD DASHBOARD FOR THIS TRUCK. I'M THE ORIGINAL OWNER AND ONLY HAVE 50,000 MILES ON THE TRUCK THAT IS IN LIKE NEW CONDITION. THIS IS DEFINITELY AND MAJOR PROBLEM WITH THIS DESIGN OF DASH AND NEEDS TO BE ADDRESSED. IMMEDIATELY. I HAVE AN APPOINTMENT TO CHANGE OUT THE DASH AGAIN THIS WEEK BUT IT IS GOING TO COST ME HUNDREDS OF DOLLARS FOR SOMETHING I SHOULDN'T HAVE TO PAY FOR. WHAT IS MY NEXT STEP FROM HERE?
THE DASH CRACKED IN MULTIPLE AREAS AFTER ONLY 3 YEARS. THE CRACKS ARE LOCATED ON THE PASSENGER SIDE DASH AROUND THE AIRBAG HOUSING. IT STARTED WITH THE FRONT LEFT CORNER OF THE AIRBAG THEN LATER WITH THE RIGHT SIDE. THE CRACKS ARE SIGNIFICANT AND PIECES OF THE DASH ARE PROTRUDING UP. I HAVE CONTACTED GM AND THEY WILL NOT DO ANYTHING ABOUT THE DASH SAYING IT IS NOT A SAFETY ISSUE. I STRONGLY DISAGREE. IF THE AIRBAG DEPLOYS FRAGMENTS FROM THE DASH COULD BECOME PROJECTILES AND CAUSE SEVERE INJURY.
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE DETACHED. THE DRIVER WAS UNABLE TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE ENTIRE INNER DOOR PANEL WOULD NEED TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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