Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2014 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
Check engine light came on. P0442 code. Brought for service. Needed to replace fuel components but frame too rusted to mount parts. Told to see body shop for repair if possible. No rust on bed or body . Body shop could not repair frame. Body shop said frame is no longer safe to drive. Unable to pass state inspection. 97000 mi , no commercial use. Well maintained.
My truck is a 2014 with only 53,000 miles on it. I bought it used in 2016. (it was still under factory warranty) When I tried to get my truck inspected last month the shop told me the frame had holes and cracks in it, was not safe to drive and needed repaired/replaced. I did some research and found SB 19-NA-255 regarding my truck. This issue seems to be a wide spread issue with that truck. I took it to the Chevrolet dealer I bought the truck from (WOOD Chevrolet in Carroltown, PA) to ask about the bulletin. They called their GM rep and he told them there was nothing they (GM or the dealer) could do about it. This is a known safety issue and I believe GM should take care of the repairs. Right now I had a vehicle that is not safe to drive, has very low miles and is not safe to drive.
I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I found a recall for my year silverado for the undercoating on the frame(not properly done from the factory) but my VIN is not in the recall. I'm at a loss being the year of the vehicle and mileage on the truck considering it might be undeliverable and unfixable
I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.
This truck has rust and giant holes in the frame, I'm not even sure if its safe to drive. I see that Chevy doesn't want to claim ownership of the manufacturing mistake. I can't even sell this truck because it would never pass a safety inspection. Chevy needs to be held accountable and do a recall to those of us who are stuck with the vehicles and fix their mistake. I don't even think a dealer would be able to accept as a trade in. I see other posts here that trade ins were refused due to the frame damage. YOUR AGENCY NEEDS TO DO ANOTHER OR FIRST INVESTIGATION REGARDING THIS SAFETY PROBLEM!!!
Steering assist disabled comes on while driving and Steering locks up and shuts everything off,and then starts back. Very Very dangerous on the road not knowing where or when you're not in control of the vehicle. When this occurs engine stops,no brakes.
After hearing loud noise from under the truck and a very rough ride coming from the rear of the truck, I found that the cross member which holds the shocks are completely rotted away and the shock is up into the bottom side of the truck bed.
During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done…. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues… over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.
My vehicle has approx 50,000 miles and the right rear shock tower, mounted to frame, rusted and broke away from the frame.
2014 Silverado frame has coating defect. Verified by a former Chevy employee. Frame us completely rusted and splitting and cracked. Just found this out and was told it could suddenly fail. The mechanic said I need to either fix immediately or get another car. This truck was bought and serviced by Best Chevrolet, and they never recalled anything or informed/warned me about it. There is a rich history of these 2014 frame rust defects across the web. I would have never known had the last mechanic not informed me. There are no warning on the vehicle for this. This truck has been well cared for. I have two kids with serious chronic diseases. I can’t afford to fix or replace.
frame is rotting out
HAVE HAD THE VEHICLE AT PILES CHEVY AND DAN CUMMINS CHEVY MULTIPLE TIMES ALONG WITH TIRE DISCOUNTERS EVERYONE SAYS VEHICLE IS IN SPEC AND THE SHAKING AT 70 TO 75 MPH IS NORMAL HOWEVER I'VE OWNED MULTIPLE VEHICLES NON OF THEM HAS EVER HAD THIS ISSUE I CAN'T GET THE DEALER TO FIX IT THEY ONLY SAY IT'S A KNOWN ISSUE TRUCK ONLY HAS 57000 MILES ON IT.
WHEN I'M DRIVING THE TRUCK THE STEERING WHEEL TURN TO THE RIGHT SIDE VERY DANGEROUS WHEN YOU ARE DRIVING 45 TO 70 MILES I'M CALL THE DEALER AND NO RECALL FOR THIS PROBLEM
HELLO I WENT INTO [XXX] TODAY 52120 DROP OFF MY TRUCK FOR RECALL PROBLEM WITH APPOINTMENT WITH DANIEL [XXX] AT 8;22AM HAVE HAD REPROGRAMMING DONE ABOUT A WEEK AGO . DROVE A WEEK LATER AND FELT BRAKE PEDAL GET REALLY HARD ALMOST NOT STOPPING THAT IS WHY I CAME BACK TO HAVE FIXED AROUND 100 CALLED TO GET UPDATE NOTHING WAS TOLD TO ME CALLED AGAIN AT 230PM SPOKE TO [XXX] SAID WILL CALL RIGHT BACK 315PM STILL NO CALL BACK FINALLY CALLED AGAIN AND GOT [XXX] BACK ON PHONE NOW AT THIS POINT I JUST WENT IN TO SEE WHAT WAS GOING ON HAD TRUCK ALL DAY AND SAID NOT GOING TO DUE REPAIR EVEN ASKED WHY NO CALL BACK [XXX] SAID TECH WAS OUT TO LUNCH AT THIS POINT I AM FRUSTRATED I KNOW WHAT I FELT IT IS MY DAILY DRIVER AND ALSO WAS SENT INFORMATION ON VACUUM PUMP LOSS ON THIS YEAR FROM RECALL CENTER .WELL VERY UNPROFESSIONAL EXPERIENCE TODAY AND FEEL UNSAFE DRIVING MY TRUCK NOW ESPECIALLY AFTER SEEING RECALL LETTERS A MANGER CAME OUTSIDE DID NOT SEEM TO CARE MUCH BUT HE DID SAY WE MAKE MONEY ON THOSE REPAIRS KINDA SEEMED LIKE IT WAS A JOKE AT THIS POINT I JUST ASKED FOR MY TRUCK BACK AND JUST WANTED TO GET OUT OF THAT DEALERSHIP AT LEAST I HAVE PROOF I WENT IN FOR RECALL IF SOMETHING HAPPENS FROM [XXX] YOU GUYS DEFINITELY DO NOT PUT SAFETY FIRST FOR YOUR CUSTOMERS NOTE BEFORE I WENT IN I RECEIVED A RECALL NOTICE BY MAIL ON 2-27-20 I WENT IN FOR REPROGRAMMING SEEM TO BE OK COUPLE OF MONTHS LATER I FELT HARD BRAKING AT SLOW SPEED THEN WENT INTO [XXX] AGAIN ON 5-21-20 THATS WHEN I COULD NOT GET THEM TO DO REPAIR NEEDED VACUUM PUMP PROBLEM FOR BRAKES I DO NOT FEEL SAFE DRIVING MY 2014 SILVERADO ANY MORE FROM [XXX] SAFETY SHOULD BE PRIORITY HERE [XXX] MUST NOT THINK THE SAME WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FRAME CORROSION,SCALING
CONTROL ARMS COMPLETELY SNAPPED ON BOTH SIDES OF TRUCK. ONE BROKE WHEN BACKING INTO A PARKING SPACE AND THE OTHER I NOTICED A CRACK ABOUT 6 MONTHS AFTER THE FIRST BROKE COMPLETELY.
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE PASSED INSPECTION; HOWEVER, THE LOWER PASSENGER SIDE BALL JOINT NEEDED REPLACEMENT. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
ON 7.3.2019, I WAS BACKING INTO A PARKING SPACE WHEN A LOUD NOISE OCCURRED. I GOT OUT AND MY TRUCK WAS SITTING ON THE GROUND AS MY FRONT DRIVER SIDE TIRE WAS BROKE OFF AND RESTING ON THE GROUND. I HAD THE VEHICLE TOWED TO THE NEAREST CHEVY DEALER AND WAS TOLD THE CONTROL ARM HAD FAILED CAUSING MY TIRE TO BREAK OFF. AUGUST 8TH, THIS HAPPENED AGAIN BUT ON THE PASSENGER SIDE. THANKFULLY THIS HAPPENED AT MY HOME WHEN PULLING INTO THE DRIVEWAY. I AM NOT SURE HOW THIS HAS NOT BEEN RECALLED SEEING AS THIS IS OBVIOUSLY FAULTY CONTROL ARMS ON BOTH SIDES OF THE TRUCK. THIS COULD HAVE BEEN A CATRASTOPHE HAD I BEEN ON TRAVELING AT HIGHER RATES OF SPEED. THIS IS AN EXPENSIVE REPAIR AND IS QUITE RIDICULOUS SEEING AS THE TRUCK IS NOT THAT OLD. I AM HOPING THAT CHEVY WILL MAKE THIS RIGHT BEFORE OTHERS WITH THE SAME ISSUE ARE INJURED. I CAN ALSO PROVIDE PICTURES OF BOTH INCIDENTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THERE WAS A CLICKING AND BANGING NOISE COMING FROM THE FRONT DIFFERENTIAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FOLLOWING DIAGNOSTIC CODES APPEARED: C0035, C0040, C0050, UO077, U0126, UO151, UO422, UO401 AND UO415. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO DELLENBACH CHEVROLET (LOCATED AT 311 S COLLEGE AVE, FORT COLLINS, CO 80525, (888) 283-6441) AND WAS PROVIDED THE CODES. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5332168571. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
SUSPENSION MAKES NOISES WHEN TURNING OR GOING OVER BUMP. DRIVER SEAT FEELS LIKE IT MOVES/SHIFTS SLIGHTLY WHEN MAKING A TURN. NO BRAKE PEDAL OR 'ROCK' HARD BRAKE PEDAL AT LOW SPEEDS, IN TRAFFIC, OR WHEN IN REVERSE.
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CAPPELLINO BUICK GMC (5411 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 650-4471), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
THE TRUCK SHAKES UNCOMFORTABLY AT VARYING INTENSITIES BETWEEN 70-80 MPH.
TAKATA RECALL- SINCE WE FIRST PURCHASED THE UNIT, WE HAVE BEEN HAVING PROBLEMS WITH IT. IT FIRST STARTED WITH WITH SUSPENSION AND THE WHEELS, IT WAS DOING AN AWFUL LOT OF SHAKING IN THE INTERIOR AND ALSO CAUSING THE TIRES TO WARE OUT QUICKER. NOW THE AIRBAGS ARE NOT FUNCTIONING CORRECTLY, WE KEEP GETTING MESSAGES ON THE DASH TO SERVICE THE PROBLEMS BUT WE I TAKE IT TO THE DEALERSHIP THEY KEEP SAYING NOTHING IS WRONG AND TO NOT WORRY ABOUT IT, BUT I AM A MOTHER OF 2 SMALL CHILDREN AND I AM WORRIED.
TRUCK SHAKES/VIBRATES AT HIGHWAY SPEEDS ABOVE 65 MPH VERY BADLY SLIGHT VIBRATION AT LOWER SPEEDS ALSO KNOW AS THE CHEVY SHAKE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN DRIVING ABOVE 70 MPH. THE FAILURE BEGAN IN OCTOBER OF 2014. THE VEHICLE WAS TAKEN TO THE DEALER (JIM NORTON CHEVROLET IN BROKEN ARROW, OKLAHOMA, 918-615-2996) ON SEVERAL OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,250.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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