2014 Chevrolet Silverado 1500 Visibility Problems

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 35 MPH, the cabin became foggy, and the contact noticed that there was smoke coming from between the sliding window and the rear passenger's side window. The contact pulled over to the side of the road and turned off the vehicle. The contact then heard an abnormal gunshot like sound coming from the rear passenger's side window. The contact noticed that the rear passenger's side window had sustained a spider web crack, and the shattered glass was falling gradually. The contact was able to drive to residence, and the contact had not driven the vehicle since the failure. The contact stated that the defroster was engaged during the failure. The dealer was notified of the failure, and the vehicle would soon be towed to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

NHTSA ID

11712511

Incident

Jan 17, 2026

Mileage

83,000 mi

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact became aware that there was smoke inside the vehicle before hearing a loud sound and the rear glass then fractured. In addition, the contact's minor grandson was seated in the rear seat of the vehicle. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

NHTSA ID

11640575

Incident

Jan 31, 2025

Mileage

108,000 mi

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.

NHTSA ID

11557877

Incident

Nov 30, 2023

Mileage

138,000 mi

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the remote start feature was activated, and smoke was seen coming from the rear passenger’s window. The rear passenger’s side window then shattered. The vehicle was taken to a dealer, where it was diagnosed but no cause for the failure was found. The contact believed that the failure might be associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 93,000.

NHTSA ID

11514736

Incident

Feb 15, 2023

Mileage

93,000 mi

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact started the vehicle with the key fob. The contact stated there was an electrical burning wiring odor before the rear window shattered. The dealer was contacted and stated that the vehicle was previously repaired under an unknown recall. No additional assistance was provided. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was 41,000.

NHTSA ID

11511174

Incident

Mar 9, 2023

Mileage

41,000 mi

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the remote start feature on the key fob was used to start the vehicle, which then automatically activated the window defroster. The contact stated that while driving at an undisclosed speed, there was smoke coming from the rear passenger's side window, and then a loud explosion was heard. Additionally, a strong fuel odor was detected while entering the vehicle. The rear passenger's side window shattered; however, no glass fell from the window. There was no impact on the rear passenger's side window that could have caused it to shatter. The vehicle was taken to the dealer, where it was determined that the rear passenger's side window needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 66,000.

NHTSA ID

11510004

Incident

Feb 26, 2023

Mileage

66,000 mi

On October 29, 2022, I auto-started my 2014 Silverado on a chilly morning. I got in the vehicle approximately 5 minutes later and turned on the ignition. As soon as I turned on the ignition I heard what sounded like a gunshot and I smelled electrical burning. I then realized that the passenger side of my back sliding window had shattered. The rear defroster also smelled like an electrical fire. Upon doing research I found that this is a known issue in the 2014-2019 Silverado's which I was never notified about. I purchased the vehicle used in March of 2021 from Basil Chevrolet in Fredonia, NY. There is currently a full recall in Canada because of the dangerous issue but not in the United States. I reached out to the dealership and Chevrolet but they refuse to do anything about it. I have yet to have the back window replaced and it is taped up but available for examination.

NHTSA ID

11507939

Incident

Oct 29, 2022

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, the rear windshield shattered without warning. The vehicle was taken to a dealer but was not inspected by the dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 89,000.

NHTSA ID

11452801

Incident

Feb 10, 2022

Mileage

89,000 mi

Remoted started truck to defrost windows, driver side backglass made a loud bang sound and shattered.

NHTSA ID

11441165

Incident

Nov 20, 2021

The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while entering the vehicle, he noticed that the passenger’s side window failed to work as designed. Additionally, there was water leaking into the vehicle whenever it rained. The contact also stated that the brakes would not engage when the brake pedal was depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the window’s wiring harness needing to be replaced. The vehicle was repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 67,331.

NHTSA ID

11424601

Incident

Mar 15, 2021

Mileage

67,331 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MADE AN ABNORMAL SOUND AND FAILED TO OPERATE WHEN ACTIVATED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

NHTSA ID

11396506

Incident

Jan 26, 2021

Mileage

102,000 mi

I REMOTE STARTED MY TRUCK AND IT STARTED SMOKING FROM THE REAR OF THE CREW CAB, IT WENT OUT BUT LEFT BROWN SNOW AROUND IT BUT ABOUT A MILE DOWN THE ROAD THE RIGHT REAR GLASS EXPLODED AND LUCKILY MY OLDEST DAUGHTER IS FORWARD FACING IN HER CHILD SEAT AND THE GLASS WENT OVER OR BEHIND HER CHAIR. IF MY YOUNGEST WAS THERE SHE WOULD HAVE CERTAINLY TAKEN GLASS TO THE FACE AND BEEN TOO YOUNG TO NOT PUT IT IN HER MOUTH IF IT DIDN'T IMMEDIATELY HURT HER. THE VEHICLE WAS STATIONARY, THE REMOTE START WAS USED AND I BELIEVE MY VEHICLES REAR DEFROSTERS WERE ENGAGED DURING THE REMOTE START.THE SMOKE STARTED IMMEDIATELY AND I SHUT IT OFF TO GET IT TO GO AWAY AND REMOVED THEM STAINED SNOW FROM THE AREA. THE GLASS EXPLODED ABOUT A MILE DOWN THE ROAD WITH NO OTHER WARNING SIGN. I SAW ONLINE THAT CANADA ALREADY HAS A RECALL OUT FOR THIS FIRE/SAFETY HAZARD AND I?M NOT SURE THE OUT OF POCKET REPLACEMENT WINDOW I GET WILL MAKE THE TRUCK ANY SAFER FOR ME AND MY KIDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11384437

Incident

Dec 17, 2020

Mileage

80,000 mi

DISPLAY SCREEN GOES BLANK NO BACKUP CAMERA. COULD LAST HOURS

NHTSA ID

11383650

Incident

Dec 15, 2020

Mileage

70,000 mi

REAR WINDOW LEAKING, WATER COMING IN ON REAR SEAT & ROOF.

NHTSA ID

11360886

Incident

Sep 24, 2020

Mileage

77,000 mi

A/C NO LONGER WORKS. UNDERSTAND THIS TO BE A COMMON PROBLEM WITH THIS VEHICLE. MY TRUCK HAS 60,000 MILES.

NHTSA ID

11337692

Incident

Jun 1, 2019

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500.THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH WITH THE REAR DEFROSTER ON THERE WERE FLAMES SEEN FROM THE WINDOW AND IT EXPLODED. THE DRIVER EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE WINDOW WAS COVERED WITH CARDBOARD AND DUCT TAPE. THE VEHICLE WAS TAKEN TO CAPITAL CHEVROLET (9820 CAPITAL BLVD, WAKE FOREST, NC 27587(919) 261-3786) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

11324948

Incident

Apr 16, 2020

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN STARING HIS IGNITION, HE NOTICED THE AIR CONDITIONER WAS NOT FUNCTIONING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THE CONDENSER AND VACUUM PUMP MADE A CRANK CAUSING A COOLANT RESERVOIR TO LEAK. THE CONTACT CALLED UNKNOWN LOCAL DEALER AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

11300130

Incident

Sep 1, 2019

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. IMMEDIATELY AFTER THE REAR WINDOW DEFROSTER WAS ACTIVATED, THE DRIVER IMMEDIATELY NOTICED SMOKE COMING FROM THE WINDOW. MOMENTS AFTER DEACTIVATING THE DEFROSTER, THE WINDOW SUDDENLY SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER PROVIDED CASE NUMBER: 5726629104. THE LOCAL DEALERS WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN. *DT*JB

NHTSA ID

11291997

Incident

Dec 28, 2019

Mileage

50,000 mi

ON THE EVENING OF 12/17/19 I REMOTELY STARTED THE VEHICLE AND IT WARMED UP FOR PROBABLY TWO MINUTES. WE STARTED DRIVING AND SMELLED SOMETHING BURNING AND AN ELECTRICAL ARCING SOUND. IMMEDIATELY I TURNED OFF THE REAR DEFROST AS THAT IS WHERE THE SMOKE CAME FROM AND THE DRIVER SIDE REAR WINDOW EXPLODED. LUCKILY THE THREE KIDS IN THE BACK SEAT WERE NOT INJURED AND WE DIDN'T END UP IN A TRAFFIC ACCIDENT, AND GOT PARKED SAFELY. AFTER SOME RESEARCH THERE ARE PLENTY OF OTHER GM CUSTOMERS WHO HAVE EXPERIENCED THE SAME PROBLEM, AND IN CANADA A TSB ADVISING TO REMOVE THE FUSE TO THE REAR DEFROST TO PREVENT THIS EVENT FROM HAPPENING. IT SEEMS THAT THIS POTENTIALLY COULD'VE BEEN PREVENTED SAVING ME A GOOD SCARE AND A WINDOW REPLACEMENT AT $840.00

NHTSA ID

11290429

Incident

Dec 17, 2019

Mileage

101,000 mi

I WAS DRIVING STRAIGHT DOWN THE INTERSTATE, WHEN THERE WAS A LOUD POP/BANG FROM ABOVE MY HEAD. THE SUNROOF HAD EXPLODED. THE COVER WAS SHUT WHICH KEPT THE GLASS FROM COMING THE CAB. THE SOME OF THE GLASS WENT FLYING INTO THE TRUCK OF THE BED. I WAS NOWHERE NEAR AN OVERPASS OR ANYTHING THAT COULD HAVE FALLEN ON IT.

NHTSA ID

11208423

Incident

May 16, 2019

Mileage

63,800 mi

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE. SHE PARKED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER SIDE MIRROR HAD EXPLODED. THE VEHICLE WAS TAKEN TO ROYAL NISSAN SUBARU (LOCATED AT 3845 NY-281, CORTLAND, NY 13045, (607) 753-9774) WHERE THE FRONT PASSENGER SIDE MIRROR WAS REPLACED. ON ANOTHER OCCASION, WHILE DRIVING 40 MPH, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,333.

NHTSA ID

11203768

Incident

Nov 12, 2018

Mileage

69,333 mi

ON JUNE 3, 2018 UPON CRANKING THE TRUCK, THE A/C BEGAN BLOWING EXTREMELY HOT AIR TO THE POINT IT LEFT A RED MARK ACROSS MY HAND AFTER FEELING FOR THE VENT WAITING FOR THE TEMPERATURE TO COOL DOWN. IT WAS 90 DEGREES OUTSIDE AND RAINING SO WINDOWS COULDN'T BE ROLLED DOWN. WINDSHIELD REMAINED FOGGY DUE TO HUMIDITY WITHIN THE TRUCK AND I HAD TO PULL OVER FREQUENTLY WHEN DRIVING IN ORDER TO WIPE THE WINDSHIELD TO BE ABLE TO SEE. TWO CHILDREN IN THE BACKSEAT OF THE TRUCK, ONE IN A REAR FACING CAR SEAT WERE BEYOND OVER HEATED AND WELL ON THEIR WAY TO HEAT EXHAUSTION BY THE TIME WE REACHED THE DEALERSHIP DUE TO TEMPERATURES REACHING ABOVE 95 WITHIN THE CAB. TRUCK WAS SEEN AT DEALERSHIP AND WAS ADVISED DUE TO VIBRATION FROM DRIVING, THE A/C DISCHARGE HOSE WAS CRACKED ALLOWING THE HEAT FROM THE ENGINE TO BE BLOWN DIRECTLY INTO THE CAB OF THE TRUCK. HOSE WAS REPLACED AD A BRACKET ADDED TO IMPROVE THE STABILITY OF THE HOSE AND REFRIGERANT ADDED. EIGHT MONTHS AND 4 DAYS LATER, A/C SUDDENLY BEGAN BLOWING HOT AIR AGAIN. WAS ADVISED AT THE DEALERSHIP THAT THE HIGH SIDE SERVICE PORT WAS NOW LEAKING AND NEEDED A VALVE REPLACEMENT AND REFRIGERANT ADDED AGAIN.

NHTSA ID

11179873

Incident

Jun 4, 2018

Mileage

69,103 mi

DURING A RECENT COLD SPELL I WAS DRIVING MY 2014 SILVERADO HOME WITH THE RE DEFROSTER ON. RANDOMLY I STARTED HEARING A WHISTLING SOUND, THEN WHEN I REACHED MY HOME I SAW THAT THE REAR WINDOW (TO THE DRIVER SIDE OF THE SLIDING WINDOW) HAD RANDOMLY SHATTERED LEAVING GLASS PIECES ON THE TONNEAU COVER AND HAD FALLEN IN ON MY DAUGHTERS CAR SEAT. THERE WAS NO IMPACT OR OTHER EVENT THAT PRECIPITATED THE SHATTERING, BUT AFTER OPENING AND CLOSING THE DOOR THE HOLE HAS SPREAD AND MORE GLASS CONTINUES TO FALL OUT.

NHTSA ID

11179847

Incident

Feb 12, 2019

Mileage

105,000 mi

FUEL PUMP/FUEL PRESSURE SENSOR FAILURE AT 34000 MILES. DRIVING VEHICLE AT 40MPH AND SUDDENLY ENGINE WARNING LIGHT CAME ON AND TRUCK DIED. LOST ALL POWER AND COULD BARELY PULL TO SIDE OF ROAD IN BUSY TRAFFIC. DRIVING ON STATE HWY 15 NORTH BOUND. FORTUNATELY MY WIFE WAS ABLE TO CONTROL THE PICKUP. DEALER REPAIRED AND SAID IT WAS A RELATIVELY COMMON PROBLEM. SECOND COMPLAINT WAS WIPER FAILURE IN HEAVY SNOW/WIND ON COUNTY HWY 29 BROWN CTY MN. FUSE BLOCK CORRODED AND CAUSED FAILURE. TRAVELLING AT 55MPH WHEN FAILURE OCCURRED. MANAGED TO DRIVE HOME (2 MILES) WITH OUT INCIDENT BUT VERY DANGEROUS. THE PART WAS DESCRIBED BY THE DEALER AS THE BCM FUSE BLOCK. BOTH OF THESE PROBLEMS WERE LIFE THREATENING.

NHTSA ID

11166748

Incident

Dec 18, 2018

Mileage

34,000 mi

I AM THE 2ND OWNER AND HAVE ONLY OWNED IT FOR 10 MONTHS. I HAVE FREQUENTLY HEARD CRACKING/POPPING NOISES WHILE DRIVING, BUT NO OTHER TRAFFIC NEAR, AND NO DAMAGE TO WINDSHIELD. THIS MORNING, I GOT IN THE TRUCK AND NOTICED A VERY LARGE CRACK IN THE WINDSHIELD. AS I HAVEN'T EVER HIT A ROCK IN THIS TRUCK, I WAS VERY CURIOUS. UPON CLOSER INSPECTION, THERE IS ZERO EVIDENCE OF ANY EXTERNAL FACTORS THAT WOULD HAVE CAUSED SUCH A LARGE AND SPONTANEOUS CRACK TO APPEAR WHILE I WAS IN BED SLEEPING LAST NIGHT. TO BE FAIR, I HAVEN'T REPORTED IT TO A DEALER YET SINCE I JUST FOUND THE CRACK THIS MORNING, BUT THAT WILL BE MY NEXT STEP, ALTHOUGH I'M HIGHLY PESSIMISTIC THAT THEY WILL BE WILLING TO DO ANYTHING ABOUT (WHAT APPEARS IN MY OPINION TO BE) A DEFECTIVE WINDSHIELD. MY VERY FIRST SEARCH ON THE INTERNET LED ME TO MANY MANY OTHER CONSUMERS WHO HAVE REPORTED THE SAME PROBLEMS (MYSTERIOUS CRACK/POP SOUNDS WHEN NO OTHER TRAFFIC IS AROUND, OR DRIVING SLOWLY, AND SUDDEN/SPONTANEOUS CRACKS WITH NO ASSOCIATED DAMAGE TO THE GLASS. TO BE CLEAR, THIS CRACK APPEARD OVER NIGHT WHILE I WAS SLEEPING!

NHTSA ID

11130200

Incident

Sep 18, 2018

Mileage

54,000 mi