2017 Chevrolet Silverado 1500 Powertrain (other) Problems

NHTSA Safety Complaint To: National Highway Traffic Safety Administration (NHTSA) Regarding: Vehicle Safety Hazard / Fraudulent Repairs on 2017 Chevrolet Silverado VIN: [XXX] To Whom It May Concern, I am writing to file an emergency vehicle safety complaint regarding a 2017 Chevrolet Silverado, VIN [XXX], purchased on XXX. Huntley Ford performed unauthorized, fraudulent, and unsafe repairs that resulted in the vehicle being returned to me as an active fire hazard, directly violating federal motor vehicle safety expectations. Huntley Ford forced a salvage engine onto the vehicle, stripped me of my repair rights, and intentionally cleared dashboard error codes to mask severe, systemic mechanical defects. Following an engine replacement, transmission replacement, and catalytic converter replacement, I took the vehicle to Sunrise Chevrolet for inspection. The technician at Sunrise Chevrolet discovered that the vehicle was actively burning fluid onto the alternator. The technician explicitly stated that the vehicle was a fire hazard and that there was an emergency safety brake problem, and brakes. Huntley Ford knowingly delivered a structurally compromised and life-threatening vehicle. I request a full investigation into Huntley Ford’s repair safety practices to protect the public from further hazardous non-compliance. I have a 16 page paper trail Word document letter proving Huntley Ford committed auto fraud, has practiced illegal practices, lied, sold us a truck that they cleared codes, after only a few months full transmission, c. converter replacement, engine, and did not fix the truck properly still, returned it back to us when they knew it was not ok, lied, cleared codes, we brought our own scanner, they lied again, said the codes just needed to be cleared. When we notified [XXX], Huntley Ford's repair manager, he did nothing. Sincerely, [XXX]/[XXX] ________________________________________ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11752824

Incident

Jan 7, 2026

Vehicle would not shift through gears while driving. Torque converter shudder. Dealer found excessive metal in trans pan. Had to replace transmission. Vehicle had 107, 000 miles. Almost $5700 to replace transmission.

NHTSA ID

11752385

Incident

Jul 9, 2023

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. The contact merged onto the right side of the road, turned off and restarted the vehicle and the vehicle worked as intended; however, after driving fifteen miles down the road, the failure persisted. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,800.

NHTSA ID

11752116

Incident

Feb 15, 2026

Mileage

113,800 mi

Torque converter clutch failed and sent metal chips through the transmission causing the transmission to fall and made the truck not drivable. The check engine light came on a few hours before the transmission finally gave out. The transmission would not shift out of first gear. We were on a family trip to [XXX] from [XXX] and this left us stranded with three kids in the truck on the side of the road. When I took the truck to the shop they asked several other transmission shops if they had seen this issue and they all confirmed they did with the same truck and the best case is to rebuild the transmission instead of replacing the just the torque converter clutch due to the amount of damage it did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11750249

Incident

Mar 23, 2024

Transmission is hunting for gear when decelerating. Back and forth it tries to change gear. Just started. I have 64,000 miles on the truck. At 22,000 it started shuddering and the fluid was changed which corrected the issue then. At 53,000 the shudder returned and I paid the dealerdealership to replace the torque converter. Now 12,000 miles later I'm having a shifting issue. This Transmission seems to be problematic.

NHTSA ID

11735196

Incident

May 1, 2026

A well known issue with the torque converter failing due to poor manufacturing and design. Allowing debris to enter the filter system due to the torque converter falling apart. Causing astronomical amounts in repair costs

NHTSA ID

11735148

Incident

Apr 24, 2026

The contact owns a 2017 Chevrolet Silverado 1500. While the contact was operating the vehicle, the vehicle came to a stop at a stop sign. While attempting to accelerate, the vehicle stalled and failed to move. The contact stated that the transmission failed to operate properly, and the vehicle was unable to shift into gear. The contact stated that the vehicle shut off with the check engine warning light was illuminated. The vehicle was unable to be restarted or moved from the roadway. An independent mechanic diagnosed the vehicle at the residence and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11728105

Incident

Mar 23, 2026

Mileage

80,000 mi

I have had shifting issues with the transmission since 2 months into having this vehicle I have been reporting it to the dealership who has told me consistently that jerking grinding and loud noises are totally normal then the recall came out for these specific issues in the 2017 Silverados though my VIN is not listed but I still haven't always have had the very same problems stated in the recall

NHTSA ID

11727789

Incident

Dec 31, 1969

Transmission failure at 120, 000 was replaced. Then factory thermostat went and then trickled down to the transmission. Got too hot and cooked the transmission. Come to find out it was also the radiator so that was replaced along with the thermostat and a second transmission. Put a transmission cooler on but still get very warm on the transaction fluid. Can't keep the temperature down in the summer while I'm towing. Trailer is well under the weight of the max capacity for the truck. And the latest problem I've had was to replace parts of the frame because that was rotted and beyond inspectable. Now I'm 14,000 in the negative with no reprieve. What is GM going to do for me as far as reimbursement? Cuz I still owe a little over $9,000 on the truck. This is ridiculous and I believe I'm going to another brand of truck when I can get out from underneath this one. I've been a Chevy owner my entire life and this is how you guys react to all your mistakes.

NHTSA ID

11723413

Incident

Aug 1, 2024

I am submitting a complaint regarding my 2017 Chevrolet Silverado 1500 LT. My truck currently has approximately 80,000 miles, and it has recently been diagnosed by a Chevrolet dealership as needing a complete transmission replacement. This vehicle has been lightly driven and very well maintained, and I rarely drive it. Because of this, I am extremely concerned and disappointed that such a major mechanical component has failed at such relatively low mileage. A transmission should reasonably last well beyond 80,000 miles under normal driving conditions. The dealership informed me that the entire transmission needs to be replaced, which is a very costly repair. Given the mileage and the way the vehicle has been used, I believe this may indicate a defect or premature failure rather than normal wear and tear. I am requesting that General Motors review this situation and consider goodwill assistance or coverage for the repair. I purchased this vehicle with the expectation that it would be reliable for many more miles, and this issue has significantly affected my confidence in the vehicle. I would appreciate a review of my case and any assistance GM can provide toward resolving this problem

NHTSA ID

11722867

Incident

Mar 1, 2025

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and running, the transmission remained in neutral(N). There were no warning lights illuminated. The contact stated that while attempting to move the gear shifter, the transmission remained in neutral(N). The vehicle was able to restart; however, the failure recurred. The contact was able to drive the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be repaired. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,200.

NHTSA ID

11720388

Incident

Feb 25, 2026

Mileage

100,200 mi

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal ticking sound while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the lifters were bent and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while driving at 30 MPH, the transmission skipped while shifting to a gear, and the vehicle jolted and jerked. The failure had progressively worsened, and the vehicle was making an abnormal high-pitch sound at start-up. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission component failure, and the dealer informed the contact that it would be cost-effective to replace the entire transmission. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

NHTSA ID

11720272

Incident

Mar 24, 2025

Mileage

140,000 mi

1. The vehicle's transmission does not operate consistently and safely. 2. At times, the transmission will not engage, and this has placed my family in very dangerous situations when changing lanes. 3. At red lights, at times, the transmission will not engage to drive. 4. When slowing in traffic at times , the transmission will not adjust to the slower speed, although the operator is applying the brakes. Then, without warning, the transmission will engage the higher speed, almost launching the vehicle forward suddenly, potentially into another vehicle or person, depending on the situation.

NHTSA ID

11717640

Incident

Jan 14, 2026

Hard jerking while driving clunks while driving shifts rough really bad when driving changes gears its an automatic stalls at lights runs rough jumps forward has no power at times brakes fail when stopping lunges when breaking Dealership and manufacture know about this Its been to dealership over 9 times same problem

NHTSA ID

11716571

Incident

Aug 8, 2025

approximately, on or about [XXX], while driving our Chev Silverado, VIN as noted [XXX] ) started to experience transmission issues when i started from a stop sign and it started hesitating upon acceleration, jerking (gears not meshing correctly every time i had to stop). This included delayed engagement of gears, roughing shifting, slight slipping of gears, at times i could smell a burning like smell, (No leaks noticed on transmission anywhere and no warning lights coming on to warn about Transmission problems). On Jan 23rd, 2026, i took it to B&F automotive had mechanic check fluid level and do drive test with me. Fluid found to be good. I could hear a slight sound like high pitch sound at times, only last few seconds randomly). Mechanic suggested i put some fuel system cleaner in and 90 Octane to hopefully clear the system. dealer also suggested this just as a suggestion though they found no apparent issues during prior service oil change I just had dealer do a 27-point inspection with oil change and they did not notice issues. Since purchase of truck in 2019, from dealer, all services have been done only by dealer (Woodland Motors). we had bought extending service warranty with vehicle. According to dealer, it just expired Dec 2025. I currently have appointment to have dealer inspect it on Monday Jan 25th, 2026, at 1pm concerning our complaint of drive train issues. Current mileage is approx. 63, 060 miles. on advise of mechanic, i called dealer right away and set the above appoint. I explained to dealer rep that this will cause me financial hardship as i am [XXX]. i do maintain a maintenance file with all service records since purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11713033

Incident

Jan 20, 2026

Bought the truck brand new, after 20,000 miles started vibrating. Took it to the dealership said it was the transmission shutters. They changed the fluid. At 50,000 miles did it again, they said GM came out with a thicker fluid, but it in there. Was fine for a while. At around 135,000 miles getting the vibration again. Also, at 140,000 miles cylinder 8 misfiring. Took it in and they tore it apart and said cylinder 4 and 8 lifter failure. Damage to cam and bent rods. Had to replace all lifters, cam and rods. Cost over $10,500, but had BG warranty used that additive every oil change so BG covered $4,000. I went by the oil life indicator on the truck to determine when I needed to change it, but apparently for engine for life you have to change it more frequently at 6,000 miles, so they wouldn’t cover that part.

NHTSA ID

11711965

Incident

Nov 24, 2025

I am having the exact transmission issue for this truck that has been recalled, but when I call to get it serviced, I am told "there isn't any unrepaired recalls. This issue is persistent and unresolved. Please look into this and potentially recall the transmission issue. This truck has constant shifting troubles form 1st to 2nd with shuddering.

NHTSA ID

11711446

Incident

Aug 1, 2025

While driving on Highway 35 in Austin, Texas, my vehicle's transmission unexpectedly failed, which placed myself and my passengers in a precarious situation. The vehicle became inoperable on the side of the highway, necessitating that my passengers and I manually push it while traffic was actively flowing. This mechanical issue occurred without any prior indication. Through my subsequent research, I have observed that this particular problem appears to be a recurring concern with this model of vehicle.

NHTSA ID

11710083

Incident

Jan 5, 2026

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while stopped at a traffic light, after the signal turned green, the accelerator pedal was depressed; however, the vehicle only revved but failed to properly respond. The contact stated there was no warning light illuminated. The vehicle was towed to the residence and later towed to an independent mechanic. The vehicle was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11705070

Incident

Aug 15, 2023

Mileage

100,000 mi

See attached document for complaint.

NHTSA ID

11692141

Incident

Sep 4, 2025

Transmission went out while driving the vehicle and left it stuck in the middle of the intersection we had to push it though traffic. It had no forward movement. Would only drive in reverse. No warning or anything just made a clunk and wouldn't move any further.

NHTSA ID

11687222

Incident

Sep 8, 2025

The transmission started to shutter at 94,000 miles. Gwatney Chevrolet quoted $7,500 for a new transmission replacement. Had an in independent shop quote $4,670 for a reman transmission. I have only towed 2,000 lbs at a time in the past. This is the 1st time towing a 6,000lbs camper. It was only driven 800 miles with the camper in tow. The vehicle only has less than 95,000 miles and my transmission is shuttering and has metal shavings in the fluid. Needing a replacement at this time frame and mileage is ridiculous.

NHTSA ID

11685435

Incident

Aug 10, 2025

Transmission failure, I had to have the transmission replaced and no longer have it for inspection. I was on a one lane highway in Franconia NH with guardrails on each side, and no phone reception. Traffic was trying to get by me including tractor trailers, we were horrified and couldn't get out. these 6L80 transmission in the Chevy Silverado, come to find out, have been failing for a long time. 2 of my friends lost there's also, all of us were between 100k-115K miles. The transmission shop I went to, and others I called said they can't believe there was never a recall, they get many of them. Zero warning, just quit. I take exception care of my vehicles regarding maintenance, always early, these are to expensive to repair when your on a retired budget.

NHTSA ID

11685378

Incident

Aug 9, 2025

Premature engine failure specifically the lifters failed and the push rod failed causing the vehicle to become unusable and stranding the operator. Also transmission surges and slips causing unsafe driving conditions

NHTSA ID

11682177

Incident

Apr 1, 2024

I was driving to work last Monday when my truck entered a lymph mode. It would only let me go 40mph, when I was on a road that allowed others to go 60-70mph. I had traffic behind me as well. As I made it closer to work, the truck would only rev up. It left me sitting in a median with traffic going past me. Thankfully, I was not hit. I had to cut the truck off, wait several minutes, then start it back up to limp it to a safe spot where I could have it towed. I had it towed to a transmission shop. Please note* I have done the regular transmission maintenance on this vehicle as well. This shop done a diagnostic test on it ($95 +tax). It was a complete transmission failure. They told me this was due to the torque converter. General Motors, GM, programmed the transmission torque converter to kick on in 2nd gear which causes it to overheat practically everytime it drives. The same transmission shop said they rebuild 3-4 of the 6L80 transmissions a week. I have a 2017 chevy silverado with a 6 speed transmission, the 6L80..... This is an issue that GM should be held liable for. The transmission rebuild will be $4500-4800 + tax. Thank you to whomever reads this. I could really use help. My email is [XXX] . Phone number is [XXX] . I can provide rebuild cost and receipts when needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11678207

Incident

Jul 28, 2025