Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2020 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Rear window is leaking onto the carpet beneath it creating mold and could allow water to enter the SRS module. Currently i have a tray blocking that water but without that the SRS system could be affected by the water entering the cabin through the rear window.
MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!
The driver airbag has rusted causing a service safety restraint system light.
At approximately 42k miles my 2020 Silverado started flashing a very frequent “service safety restraint system” warning light and beeping (either constant or every 10-15 minutes). Immediately contacted a Chevrolet dealer to have it corrected. They have assured me that the repair is simple, will cost me $602 to replace a few steering wheel component parts to get the clock spring working correctly. They assured me they knew the issue would be resolved since their tech has “seen this a lot” but it took them all day to diagnose, and said since I was just past my bumper to bumper warranty it was not covered. That I could pay the diagnosis fee and take it home if I wanted. Since when is a faulty safety restraint system “fine” to drive? Of course I immediately authorized the out of pocket repair to be safe, but I am surprised and alarmed that Chevy would allow them to return an unsafe vehicle to a customer and tell them it’s “fine” rather than put them in a loaner vehicle or report the issue, since there are thousands of similar complaints for these Silverado’s. Truck is currently in the shop, on my dime and I am terrified that this will end up costing me more than $602.
I hit a concrete light pole at 10-15mph on the right side and zero air bags went off, I hit my face and arm and chest on steering wheel, broken my nose, messed left arm up and brushed left lung it’s got fluid on it and ribs are bruised it’s hard to breathe and move after a week happened on 2022 thanksgiving around 1030 pm cops showed up truck was undrivable, had X-rays and Ct scans and have a heart scan this week,
I was involved in a 3 car accident where I was stopped and rear ended into another vehicle in front of me. My car experienced severe damage which led to multiple minor injuries and a concussion because the airbags were not deployed. Because they were not deployed, I aggressively hit my head on the steering wheel and dash area of my vehicle. I had my seatbelt own but because of the airbag not deploying, I experienced multiple injuries. The vehicle that rear ended me was going 40-50 mph when they collided and pushed me into the truck stopped in front of me. I did receive an alert right when this happened from my application on my phone stating “Issue with Airbag system. Schedule Service Now” meaning that the airbag was not able to deploy when it was supposed to do so. The police, ambulance staff and witnesses all did not understand why the airbags did not deploy considering how hard the collision was. As a result of the airbag not deploying both my wife and I have injuries to our head and neck and and multiple areas of our body.
Airbags failed to deploy when I hit a deer going 50-55 MPH. There was a chemical smell after the impact but no airbags deployed,
I hit a tree and air bags did not deploy nor did the seat belt lock. Broken 8 ribs, broke my nose, cut my face and had a collapsed lung.
I WAS INVOLVED IN AN ACCIDENT THAT INCLUDED A ROLE OVER AND THE AIR BAGS DID NOT DEPLOY. GM SENT OUT ENGINEERS TO INVESTIGATE BUT SAID NOTHING WAS WRONG EVEN THOUGH THE AIR BAG MALFUNCTION LIGHT CAME ON DURING AND AFTER THE ACCIDENT. MY ROOF, WINDSHIELD WAS CAVED IN AND MY FRONT END TOOK HEAVY DAMAGE. ALL FOUR TIRES WERE BLOWN AND THEY SAID NOTHING WAS WRONG WITH THE AIR BAG SYSTEM. ONSTAR REPORTED THE AIR BAG ISSUE TO ME THROUGH EMAIL AS WELL.
MY WIFE GOT INTO AN ACCIDENT WHERE SHE REAR ENDED FORD FIESTA AND HIT IT SO HARD THAT VEHICLE PUSHED A 2006 DODGE FULL SIZE PICKUP 100 FEET DOWN THE STREET AND THE AIRBAGS DIDN'T DEPLOY
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .