Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2020 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken to a second local dealer, who retrieved a code for fuel injector number eight and diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The vehicle was taken to a third dealership, Knapp Chevrolet, where it was diagnosed that the engine needed to be replaced. The vehicle remained unrepaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 94,000.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPM became extremely elevated. The accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was turned off and restarted. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the torque converter was inoperable, and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.
Intermittent issue where info says brake failure/steering assist not working/limited speed to 43 mph. Very dangerous if you’re on the interstate. Becomes hard to steer, brakes don’t work, brakes start burning up. Have to carry tools with me to reset ecm. Very common problem with Silverado with 5.3 gas engine. Chevy needs to fix this issue before someone gets killed. I would give them my truck back if I could.
Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This has happened twice in the last 8 weeks, very concerning as we cannot use our travel trailer as we do not trust this not reoccurring. Chevy dealership says there is a recall on this issue but not on my truck?. But they say it is THAT problem
Back in 7/2025, I was going to a Dr appt in Chandler, Az. When I arrived in Maricopa, Az, my truck stalled at the first stop light and would not start. I went over Kraegan Auto parts and bought a battery. After about 10 days, I was having to jump start my truck for the next few days. I took the battery back and they realized that it wasn’t the battery my truck called for. So, now I have the correct battery and everything working like it supposed to. In Nov 2025, my battery was starting to drain like overnight, and jump starting my truck every morning. I also told them, that the transmission was acting up. When I got on the highway my truck would be at 5000 rpm while doing 60 mph. I be would have to pull over to side of the highway, shut the engine down, and restart. Usually it would be good after the first time. So, up until now, I have no heater, no AC, my windows don’t go up or down, cruise control don’t work, l can’t move my power seat, so my wife has to put a pillow behind her and a pillow beneath her when she drives our truck. And I be still haven’t mentioned all be the little icons that are lit on the steering column. My truck is at the Jerry Seiner Casa Grande, Az. I have the protection plus coverage on my truck with GA Security, and I was told that because it’s a battery issue and found me at fault, they won’t cover me and I need to pick up my truck, because I can’t afford a $680.00 price tag. I’m on Medicare. That’s why I paid the $3500 for the protection plus coverage. So I guess it’s my fault or fault of my battery, my transmission doesn’t shift gears, power windows don’t work, heater or AC don’t work, can’t forget the cruise control. They said they are not covering nothing, to come get my truck.
My truck started acting sluggish like the parking brake was applied while driving. At a traffic light I put the vehicle in park applied and released the parking brake. I put the vehicle back in gear an let off the brake. The vehicle did not move so slightly pressed the accelerator. The vehicle still acted as if the brakes were applied. I could feel the slight movement and torque being applied but only slightly lurching. The traffic light turned green so I proceeded up to 45mph. A vehicle in front of me slowed to make a turn. Applied the brakes and nothing happened. I pressed the brake so hard that I lifted myself off the seat. I swerved to miss the vehicle avoiding a collision. Then warnings started popping up; "brake system failure max speed 62mph", "brake system failure max speed 42mph", Brake system failure", service traction control", "service trailer baking system". among others I was too busy to see all of them. I coasted to a stop in a nearby parking lot with visual and audible warnings still going. I shut the vehicle off then restarted it. Some warnings remained like traction control and the engine light. The vehicle appeared to be operating correctly so I drove it to a local dealer. they said there was a code for low voltage in the brake control module but couldn't get me an appointment for over two weeks. I took the vehicle to a regular mechanic who said what I described was impossible. That mechanic kept my truck for the balance of the day but could find nothing wrong. I no longer trust this vehicles brake system. In many scenarios the failure, were it to happen again could be catastrophic.
Truck experienced reduce power mode. Took to have codes ran and it showed 24 separate codes when engine light comes on. While riding down the road, truck will go into reduce power mode, shift automatically into 4x4, and several other notifications will appear. Taking to dealership and was told the electrical wiring harness was shorting out causing this issue. Cost around $700 for repair, happened one month later, took it back and no charge for the 2nd time. It is currently in reduced power now. Dealership stated to replace the wiring harness would cost over $3,000. Dealership stated this was a manufactures defect, but no recall was issued so all cost is on the owner.
With only 70,000 miles on the truck it started to have a hard shudder and wheels locking up. During the wheel shudder it would shift hard as well. We took it to a shop and they said it was our Transmission control module and that the transmission had metal shavings and would fail soon. They also said doing any service to these transmissions can cause failure.We were informed that the dealership is aware these transmissions are all failing. The cost to replace is over $6,500. The dealership should have to do an official recall for this. After some research i found that the dealership has acknowledged the issue by replacing the TCM and uploading new software to put the transmission into a fail safe instead of putting in a new transmission. The issues that the failure causes has made thousands of people have to get new transmissions before the service is even due. A quick search on Google states that 461,000 vehicles were effected and that a recall has been issued, but it has not been officially issued. We need a new transmission and should not have to pay for it on a truck that is so new and serviced timely.
Power steering locked up. Dashboard warnings "Service Power Steering Drive with Care, Service Trailer Brake System and Driver Assist Disabled"
When a Check engine light is on it's for a low voltage on the charge air coolant sensor, took to the chevy dealer, they replaced a connector to the sensor, at a cost of $600 never got off lot, light returned, they then said I need a new engine wiring harness at a cost of $10.000, the dealership said this is a problem with these trucks and GM knows about it but won't recall them. Now I'm struck with a 5-year-old truck that I can't use, When this light is on, I also receive an Emission system warning, and the truck deregulates and goes in limp mode. as speed is reduced it becomes dangerous to drive in traffic, as GM knows about this, they should recall these trucks and fix the problem, they even say it's because cutting corners on the wiring harness cover causes this problem. as a senior living on a fixed income there's no way my wife or I can get this repaired, so were forced to drive it in limp mode until it dies on us, hopefully not in heavy traffic.
Vehicle started and behaved as expected when leaving my home and for a dozen lights or so between my home and place of the incident. While stopped at a red light, the auto stop function shut the truck down as normal. On re-start when getting green light, after releasing brake pressure, the start up was belabored for two turnovers before starting up. As I pulled off the stop with a green light, the dash lights illuminated and display started rolling through system failures, one of which was the brakes system and ESC. I cautiously proceeded through my turn to a thankfully quiet intersection as the brakes were completely unresponsive. I had ZERO brake function. I was able to slowly come to a rolling stop enough to get the truck in park where I turned it off and back on and the brake function returned. I cautiously drove to the local chevy dealer where I was informed that the battery drain pulls from low voltage when it needs extra power for start up. This is utterly terrifying that it is even possible for the battery to start the truck WITHOUT ANY BRAKE FUNCTION. Had this happened just two lights before or after where I was, it would have been a news headline. I could have easily been headed up and over a bridge leading to a catastrophic event at the bottom where I would have been completely unable to stop my truck by any means other than a collision. I would have preferred a dead battery at a red light. Seems a whole lot safer. I'm now stressed beyond measure at the thought of some failure in the future that could lead to another event such as this. My truck is now a nightmare wondering what electrical malfunction is going to put me and/or my wife and daughter in a life or death situation, let alone others on the road. This shouldn't even be an option for the truck to start at the expense of a critical safety function. Not to mention there is no function for the auto start stop system to be deactivated permanently by my choice. I am beside myself and scared to drive.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 75 MPH, the electronic stability control (ESC), traction control, and check engine warning lights illuminated. The contact stated that several safety features failed to operate. The contact stated that there was a popping sound coming from underneath the vehicle. The contact pulled over to the side of the road to turned off the vehicle and waited before restarting the vehicle; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
My husband was driving our family truck onto the highway to merge into traffic, when he lost all engine power, several dash lights turned on, and a clanking noise started. This was an extremely dangerous situation because the truck stalled, while trying speed up into highway traffic. He swerved to avoid cars and pulled off to the right shoulder. This a major safety issue because if either of my teenage daughters had been driving the truck, they would likely not have been able to avoid an accident! Mechanics confirmed the truck had suffered a catastrophic engine failure while driving. The dealership confirmed a lifter failed causing the damage. They said the whole engine had to be replaced. GM offered to pay half of cost, proving they know this is an issue. The truck's not even 5 years old, so the fact that engine would just stop while driving, when we had kept up with regular maintenance, sounded bizarre to me. I researched online and learned of 2 class action lawsuits (CA & MI) claiming GM knows about this defect in their engine and continuing to sell trucks with the same safety issue. Not more than 2 weeks after our incident, hundreds of thousands of the 6.3L engines were recalled after a NHTSA investigatio. GM has issued several service bulletins internally on "failing lifters", but has not told the public of the safety hazard. The service bulletins acknowledge the issue, recommending GM mechanics use a lighter oil (SAE-0W20 instead of the customary SAE-0W40) or change the oil more frequently. (service update N212353840). But car owners don't know this! GM is putting lives at risk, as no one expects their engine to completely give out while on the highway. Thankfully, my husband has been driving for 35 years. Had it been a younger, more inexperienced driver, they would not have been able to recover from the engine failure, especially while merging into high speed traffic - causing a crash, injuries and possibly death. The public deserves to know.
Transmission is changing out very hard in each gear. On tonight while I was driving, I lost speed on the interstate and when I push the accelerator, It was like back wheels were locked up. I left it at the next exit gas station and came back and towed it home. Lucky I was able to put hazard lights on and get off the side of the road but it was very slow speed. Yes I have had it look at certified dealer under Cheverolet. It was no warning light. I was going 65 and in a split second the rpm went up high and I was doing like 25. Once I finally made it to the gas station and got out the truck smell like a burning smell
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 75 MPH, the vehicle lost motive power, with the check engine, Service ESC, and the “Service Parking Brake” warning lights were flashing. The vehicle was towed to a dealer where it was diagnosed and determined that the engine was blown, and the engine needed to be taken apart for additional diagnostic tests. The vehicle was not repaired. The vehicle was then towed to an independent mechanic where it was diagnosed and determined that the cam phaser and lifters had failed and the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
Driving vehicle down freeway about 75mph heard noise and truck shut speeds down to about 60mph on a major freeway. Per mechanic lifter has collapsed and it has been a common issue that Chevy knows about. He said that it could have been alot worse by seizing the engine and causing harm to drive or other people around causing a major accident. There is a major safety issue to life and or death caused by this issue that has NOT been a concern and causing people to pay over $5000.00 for repairs. Chevy has known about the faulty lifters for years and doesn't seem to care about safety concerns.
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
The Transmission is skipping gearing. There has been a recall for 2020 Chevrolet 1500 Silverado, but my vehicle has not been call.
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the contact experienced resistance while using the gear shift lever to drive and there was a hesitation while shifting gear. Additionally, while in reverse on several occasions, the back over prevention screen went black and failed to operate as intended. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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