Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 695 NHTSA owner-reported complaints for the 2020 Chevrolet Silverado 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 695 · page 1 of 28
Unknown which system failed. While driving on the freeway, truck lost power for a few seconds. Dash lights turned off and back on. Our safety and the safety of others on the freeway were at risk as we had no control of the vehicle. Have not had the truck checked for the problem. Scared to drive it. No warnings appeared.
Odometer Fraud. The contact owns a 2020 Chevrolet Silverado 1500. It was discovered that there was a mileage discrepancy. The contact stated that at the time of purchase, the vehicle mileage was approximately 54,753. The current mileage was approximately 56,000. As per a Carfax report, the contact discovered the vehicle was reported stolen on May 2nd, 2025, with the vehicle mileage at 102,610. The contact was concerned that the odometer was altered prior to the purchase.
Description of Problem: While driving, the engine intermittently revs on its own without any input from the accelerator pedal. During these episodes, the vehicle also shakes/vibrates noticeably. This has occurred [once / multiple times — specify frequency, e.g., “several times over the past X weeks”]. The engine revving is not consistent with normal acceleration and appears unrelated to throttle position. The shaking is felt throughout the cabin and is most noticeable [at idle / at speed / when the revving occurs — specify if known]. Safety Concern: This creates a risk of sudden, unintended changes in vehicle speed or loss of control, particularly if it occurs in traffic, while merging, or at highway speed.
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains very slightly engaged, producing a slight noise while driving and causing excessively premature wear on the vehicles pads and rotors. My vehicle has about 64,000 miles on it, and I have had to replace my rear brakes twice now already, due to this issue. The majority of those 64,000 miles are from uninterrupted highway driving. Each time the rear brakes were replaced, I had the dealership inspect the braking system. The dealership was not able to definitively confirm for some reason but was able to speculate that the aforementioned is likely what is going on. I find that any malfunction of such a critical part of the vehicle and the safety of it's operators and passengers poses a major safety risk.
Key will not fully turn back and release, keeping the accessories running. After many start, shift, move a little and waiting for a period of time it eventually turns to normal to remove. I’ve seen articles on if it says “shift to park” on the dash lights and it does not. Bought used with 70,000 10/24 and continues to get worse.
While driving my transmission has a shutter. The shutter started about yr and half ago and I have just maintained with shutter stop. I know there is a recall on manufactured parts for other Chevrolet trucks in the same yr
While driving my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine and Dynamic Fuel Management (DFM), the engine developed an internal valvetrain failure resulting in misfires, rough running, and reduced engine performance. The vehicle was diagnosed by a Chevrolet dealership as having failed lifters associated with the DFM system, requiring major engine repairs and replacement of internal engine components. The failure occurred at approximately 81,000 miles and resulted in the vehicle entering a reduced performance condition, creating a potential safety concern when merging, accelerating, or operating in traffic due to the inability to maintain normal vehicle speed and power. The vehicle was inspected and repaired by an authorized Chevrolet dealer. Research shows numerous similar reports from owners of GM 5.3L and 6.2L engines equipped with Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems involving lifter and valvetrain failures.
Dear Sir or Madam, I am submitting this complaint to request that the Federal Trade Commission investigate General Motors (Chevrolet) regarding what appears to be a known engine defect affecting the 2020 Chevrolet Silverado and the company's handling of this issue. I own a 2020 Chevrolet Silverado. In September 2025, when my truck had only 45,494 miles, I experienced an engine misfire consistent with a defect that has been widely reported by other owners. Through my research, I discovered that General Motors was aware of this issue and, rather than correcting the underlying mechanical defect, reportedly issued a Technical Service Bulletin (TSB) instructing dealerships to reprogram the Engine Control Module (ECM) to reduce or mask the symptoms instead of permanently repairing the root cause. Now, less than one year later, my truck is experiencing the same engine problems again. Although my vehicle has relatively low mileage, it is no longer covered under the factory warranty because of its age rather than its mileage. When I contacted Chevrolet Customer Assistance, I was advised to work with my local dealership to determine whether I might qualify for a "goodwill" repair. I do not believe it is fair for consumers to rely on discretionary goodwill assistance when the manufacturer was allegedly aware of a design defect before or during the time these vehicles were sold. Based on my research, properly repairing the underlying cause of this engine failure can cost as much as $15,000. Consumers should not be expected to bear the financial burden of repairing a defect that the manufacturer allegedly knew existed but failed to adequately correct. I respectfully request that the FTC investigate whether General Motors engaged in unfair or deceptive business practices by: Continuing to market and sell vehicles with a known engine defect. Addressing customer complaints with software reprogramming rather than permanently correcting the underlying mechanical issue. Failing
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 40 MPH, the vehicle shuddered and downshifted independently. No warning lights illuminated. Additionally, an OBD2 diagnostic scan retrieved diagnostic trouble codes: U0146, U0101, and U0100. A local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in any recall. Additionally, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken to a second local dealer, who retrieved a code for fuel injector number eight and diagnosed that the engine needed to be replaced; however, the vehicle was not repaired. The vehicle was taken to a third dealership, Knapp Chevrolet, where it was diagnosed that the engine needed to be replaced. The vehicle remained unrepaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 94,000.
I have a Trial Boss and it wont shut off when the key is off, KEEPS RUNNING. Did some research and it gave a couple of thing to check.
while driving pulling a trailer with my kid in the car engine began knocking and lost power. upon investigation it was a failed lifter causing bent pushrod
The rear camera view is skewed resulting in inaccurate reference angles of the vehicle. When used to assist in reversing results in improper placement of vehicle and can cause collision of vehicle with objects.
I am filing this complaint regarding a major engine failure in my 2020 Chevrolet Silverado 1500 equipped with the 5.3L V8 engine. At approximately 56,000 miles, my vehicle experienced a failed valve lifter, resulting in loud engine ticking, a check engine light, loss of power, and unsafe driving conditions. The vehicle was no longer operating properly and required immediate repair. Although the vehicle had been regularly maintained and had relatively low mileage for such a significant engine issue, I was informed that the failed lifter damaged the camshaft and related engine components, requiring extensive repairs. The total cost of the repair was $6,180, which I paid out of pocket. My Silverado was just outside Chevrolet's 5-year/60,000-mile powertrain warranty period by time, despite having only 56,000 miles. A major internal engine failure should not occur on a well-maintained vehicle with such low mileage. After researching this issue, I discovered that lifter failures involving the Active Fuel Management (AFM) and Dynamic Fuel Management (DFM) systems in GM's 5.3L engines have been widely reported by other Chevrolet Silverado owners. This indicates a potential design or manufacturing defect rather than normal wear and tear. I am requesting that General Motors provide reimbursement or goodwill assistance for all or a substantial portion of the $6,180 repair cost. I believe customers should not be responsible for paying thousands of dollars to repair a known issue on a low-mileage vehicle. I respectfully request that this matter be reviewed and resolved promptly.
Engine light came on and off and June 10, 2026 The truck just stole and no power to go
I'm experiencing all the documented issues with the 10L80 10 speed transmission. Identical to all the recalls. It's shifting poorly, torque converter shudder, lose of power, unreliability, and serious safety concerns. I've tried to communicate and find a resolution to these issues through the dealership and GM. Of course getting nowhere. I don't feel a 60k dollar truck should be in this kind of condition. Recently the ac compressor went out. Conveniently after the 6.2 was considered faulty and was replaced but transmission denied. Which the dealership GM expressed in no way was any factors the warranty companies claims of a taller tire being on the truck. Being the issue at all for the transmission failure. Also the dealership didn't check a box. One that I can not physically check. Which they put on me. They swapped the stock tires to the taller brand new set I'd just bought for my trade in. Never stating anything about the tires being taller voiding the warranty I just paid for. Why would I deny the part of the extended warranty that I wanted. Cause of the suspension and drivetrain. Either way this truck is not safe to be on the road. It struggles to maintain speed on the highway. Eventually leading to the torque converter free spinning and making all kinds of noises and vibration. Of course once I've assisted it to violently shift through the gears and hopefully into 10th. On occasions it never makes it that far. Either way I feel this falls directly into the recalls with the same model and year. They replaced the 6.2 cause of cylinder failure and oil consumption. Well the next in line for the drive train is the junk 10 speed. Not sure how it can't be related. The long and stressful time. I've put into finding a solution with the dealer or manufacturer. They blow me off or just don't give me any info. I feel that's their way of dismissing not only the failure of the salesman not properly doing his job. Which the GManager also stated mistakes happen. Not OK
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 25 MPH, the vehicle suddenly made knocking sounds. The Check Engine warning light illuminated. Additionally, the vehicle experienced rough idling and a decrease in motive power. The vehicle was taken to an independent mechanic, who determined the lifters had collapsed and bent the push rod. The push rod was replaced, but the newly installed part instantly bent. The mechanic informed the contact that the cam needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,800.
Torque converter disintegrating, metal contamination in transmission fluid.
GM has a known recall and special coverage N242454441 to cover the exact same issue I experienced on my way home from work. However, I am informed my model is not included in this special coverage. The issue I experienced while attempting to turn into my apartment complex on a busy road [XXX] my rear wheels locked up mid turn no warning signs, no lamps, no messages or other symptoms were present. Almost causing me to get into an accident had traffic not stopped. I was able to shift it into park and then to drive to immediately pull off to the side into a parking lot and put my OBD reader I have P0747 solenoid 1 failed locked on. I was informed by GM that they could attempt to reprogram the transmission control model, however based on research this is not the root cause of the issue it is due to the soft aluminum bores causing the transmission module to ware and fail. I have a service appointment on 6-12-26 at 10 am at Bill Cramer GM in Panama City, FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When a trailer is connected while parked and vehicle is off, trailer lights flicker, blink and sometimes remain on. Sometimes these events will set off alarm also draining battery down.
57,400 miles transmission shudder
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while vehicle was parked, water was leaking inside the rear interior of the cab. The dealer was notified of the failure, and the vehicle was serviced but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
While driving my truck it started flashing all the service lights on the dash, and then started shaking bad and making a loud ratcheting noise from the transfer case/transmission and a loud knock/tick from the engine. I scanned for codes and it has all loss of communication codes for engine/transmission/transfer case/brakes/steering
Transmission shutter had to have torque converter replaced aug of last year and valve body may of this year replaced on the 8l90. Which has a know issue with 2015-2019 but i have the same problem those years are having
Transmission failed before 100,000 miles. All service was complete throughout the life of the vehicle. Problems shifting to next gear causing pulling or slipping on the vehicle. If not able to accelerate properly could cause a safety concern on the road. Repairs were made costing $9,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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