RoadVitals

2003 Chevrolet Silverado 2500 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Dec 6, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 449 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Driver assistanceOther / unspecifiedSuspension
Filed Dec 6, 2018

PURCHASED THE TRUCK FROM CAR GEEKS AND THEY SAID IT WAS A GREAT TRUCK AND WE WOULD HAVE NO PROBLEM TOWING OUR FIFTH WHEEL TRAILER. WELL WE TOOK IT ON A TRIP TO PHOENIX FROM TUCSON AND WE NOTICED THAT THE TRUCK WAS NOT HANDLING VERY WELL WHEN WE GOT HOME I NOTICED THAT THE PASSENGER SIDE TIRE WAS GOUGED OUT ALL THE WAY AROUND THE INSIDE BEAD OF THE TIRE ALSO NOTICED THAT ONLY THE UPPER CONTROL ARM HAD BEEN REPLACED AND NOTHING ELSE. ALL OF THE FRONT SUSPENSION WAS IN REALLY BAD CONDITION ALSO. ALONG WITH THE STEERING YOU CAN ONLY TURN THE STEERING WHEEL A LITTLE WAYS

NHTSA ID
11156550
Incident
Nov 29, 2018
Mileage
50 mi
Body & structureBrakesSuspension
Filed Oct 29, 2018

BODY AND UNDER BODY RUST AND ROT TO INCLUDE FRAME, BRAKE LINES AND SHOCK MOUNTS. BRAKE LINES FAILED WHILE I WAS DRIVING, THANKFULLY AT SLOW SPEEDS AND WAS ABLE TO ACTIVATE THE EMERGENCY BRAKE.

NHTSA ID
11143678
Incident
Jan 1, 2010
Mileage
98,000 mi
Other / unspecifiedSteeringSuspension
Filed Aug 14, 2017

4 RUGGED TERRAIN T/A LT265/75R-16 PURCHASED AT ODOMETER 91681. TIRES ROTATED AT 100955. FOLLOWING HAPPENED WHILE HIGHWAY DRIVING. ON 8/19/2015, ODOMETER 109831, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON LEFT REAR TIRE. TIRE WAS REPLACED UNDER WARRANTY. ON 8/4/2017, ODOMETER 121840, VEHICLE VIBRATING, FOUND BUBBLE (TREAD SEPARATION) ON RIGHT REAR TIRE. HAVE NOT TAKEN TIRE TO DEALER YET. FRONT TIRES SEEM TO BE "SINGING" WITH A "RHYTHM" (BEST I CAN EXPLAIN). I'M HAVING ALL CHECKED OUT TODAY. I DON'T TRUST THESE TIRES ANYMORE.

NHTSA ID
11015039
Incident
Aug 4, 2017
Mileage
109,831 mi
Suspension
Filed Apr 9, 2010

RIGHT SIDE WHEEL BEARING ASSEMBLY TOTALLY SHOT WITH LESS THAN 57,000 MILES ON TRUCK. *TR

NHTSA ID
10324748
Incident
Apr 2, 2010
Mileage
56,500 mi
Suspension
Filed Jun 1, 2009

I WAS DRIVING DOWN A SWITCHBACK AND THE RIGHT FRONT 1/2 OF THE AXEL AND WHEEL (TIRE AND RIM) SEPARATED, LEAVING ME RIDING ON THE RIGHT TIE-ROD AND BUMPER. THE AXEL AND TIRE/RIM BOUNCED OFF THE HOOD AND SLAMMED DOWN THE RIGHT SIDE OF THE TRUCK TAKING OUT ALL THE GLASS AND DAMAGING THE ROOF AND SIDE. I PARKED IT BY THE SIDE OF THE ROAD BY PUSHING THE EMERGENCY BREAK, IF I HAD PUSHED THE MAIN BREAK I WOULD HAVE BEEN IN THE LEFT LANE AND OVER THE SIDE OF THE MOUNTAIN. THE LINKAGE BETWEEN THE RIGHT AND LEFT SIDES FAILED ACCORDING TO THE CHEVROLET DEALERSHIP. *TR

NHTSA ID
10272519
Incident
Sep 14, 2008
Mileage
79,000 mi
SteeringSuspensionTransmission
Filed Jun 15, 2008

MY 2003 CHEVROLET 2500HD TRUCK HAS HAD THE POWER STEERING PUMP GO OUT THREE TIMES. WHEN IT GOES OUT THE STEERING AND BRAKES FAIL AND MAKE IT VERY HAZARDOUS TO CONTINUE REQUIRING ME TO STOP AND HAVE SOME ONE PICK UP MY TRUCK AND HAUL IT HOME. I'VE ALSO HAD MY AIR CONDITIONING GO OUT TWICE AND IS NEARING FAILURE AGAIN. THE FRONT HUB ASSEMBLY HAS ALSO GONE OUT TWICE ON THIS TRUCK. ONCE THE REPAIR WAS MADE UNDER WARRANTY. *TR

NHTSA ID
10231046
Incident
Apr 10, 2005
Mileage
80,000 mi
BrakesSuspensionTransmission
Filed Jun 11, 2008

TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WOULD PULSATE. THE DEALER STATED THAT ALL OF THE BRAKES, ABS SENSORS, FRONT AND REAR ROTORS, AND FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. IN ADDITION, THE BRAKE LINE AND TRANSMISSION NEEDED TO BE FLUSHED. THE CURRENT MILEAGE WAS 36,400 AND FAILURE MILEAGE WAS 35,700.

NHTSA ID
10230552
Incident
Apr 15, 2008
Mileage
35,700 mi
Suspension
Filed Aug 8, 2007
1 injury reported

TL*THE CONTACT OWNS A 2003 CHEVROLET C/K 2500. WHILE DRIVING 20 MPH, THE ENTIRE FRONT DRIVER SIDE OF HIS VEHICLE COLLAPSED. THE RIM, TIRE, AND WHEEL DETACHED FROM THE VEHICLE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE LOWER BALL JOINT. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A BROKEN NOSE AND PAIN IN THE SHOULDER. A POLICE REPORT WAS FILED. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 17,000.

NHTSA ID
10198869
Incident
Feb 14, 2006
Mileage
17,000 mi
Suspension
Filed Apr 17, 2007

TL*THE CONTACT OBSERVED THAT THE RIGHT FRONT WHEEL BEARING ON THE 2003 CHEVROLET SILVERADO 2500 HD WAS DAMAGED. THE DEALER REPLACED THE RIGHT FRONT HUB ASSEMBLY. AFTER 2 YEARS THE FAILURE RECURRED ON BOTH WHEELS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 15000. THE CURRENT MILEAGE WAS 26000. *AK

NHTSA ID
10188145
Incident
Jun 3, 2005
Mileage
15,000 mi
Driver assistanceSuspension
Filed Dec 21, 2006

TL *- THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN HE HEARD A CRACKING NOISE IN HIS VEHICLE. WHILE CHECKING HIS VEHICLE HE NOTICED A LOT OF GREASE COMING OUT OF THE RIGHT FRONT WHEEL. THE SAME DAY THE CONTACT TOOK THE VEHICLE TO A MECHANIC (NOT A DEALERSHIP) AND THE MECHANIC STATED THAT THE PROBLEM WAS WITH HIS LOWER BALL JOINT. THAT OPINION, HE THEN CONTACTED THE MANUFACTURE AND THEY ADVISED HIM TO TAKE THE VEHICLE TO A CERTIFIED DEALER AND GET A DIAGNOSIS ON VEHICLE. WHEN HE TOOK IT TO HIS LOCAL DEALERSHIP ON 12-02-06 THEY STATED THAT THE RIGHT FRONT AXLE JOINT WAS DAMAGE. AS WELL AS THIS PROBLEM THE CONTACT EXPERIENCE A PROBLEM WITH THE SPEEDOMETER ON 11-26-06. THE SPEEDOMETER WAS NOT WORKING PROPERLY, THE SPEEDOMETER DOES NOT MOVE WHEN ACCELERATING. THE CONTACT HAS ALSO STATED THAT HE HAS A COPY OF THE DIAGNOSIS.

NHTSA ID
10176742
Incident
Nov 24, 2006
Mileage
20,244 mi
Suspension
Filed Dec 13, 2006

MY CHEVROLET 2500HD BEGAN MAKING NOISE FROM THE FRONT END AT 67,500 MILES. THE RIGHT FRONT WHEEL BEARING ASSEMBLY FAILED, THERE WAS NO ACCIDENT INVOLVED. THE WORN ASSEMBLY IS AVAILABLE FOR INSPECTION. ACCORDING TO THE REPAIR SHOP THIS A QUITE COMMON FAILURE IN THE 2500HD. HAD THIS BEEN A CATASTROPHIC FAILURE AT HIGHWAY SPEEDS, THE RESULTS VERY WELL COULD HAVE BEEN INSURMOUNTABLE. THE ASSEMBLY CONTAINS NON GREASE SEALED BEARINGS THAT SHOULD NOT FAIL AT THIS RATE. *JB

NHTSA ID
10176077
Incident
Dec 12, 2006
Mileage
67,500 mi
Suspension
Filed Nov 9, 2006

DT*: THE CONTACT STATED THE UPPER BALL JOINT WAS REPLACED IN JUNE OF 2006 AND ON 11/9/2006 THE BALL JOINT FRACTURED WHILE THE VEHICLE WAS TRAVELING 35 MPH. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

NHTSA ID
10173030
Incident
Nov 9, 2006
Mileage
45,723 mi
Body & structureBrakesElectrical+8 more
Filed Jun 12, 2006

CONSUMER COMPLAINT CONCERNING TRANSMISSION FAILURES ON 2003 SILVERADO. *TS THE TRANSMISSION FLUID WAS BURNT, THE REVERSE GEAR WAS INOPERABLE AND THE TRANSMISSION SHIFTER WAS LOOSE. THE POWER STEERING FLUID WAS LOW. FLUID WAS LEAKING FROM THE GEAR BOX. THE FRONT SEAL ON THE POWER STEERING PUMP WAS WORN AND LEAKING, AS WELL AS THE LOWER HOSE. THE WATER PUMP GASKET AND LOWER RADIATOR HOSE WAS LEAKING. THE BATTERY WAS REPLACED BECAUSE IT WOULD NOT HOLD A CHARGE. THE A/C WOULD ONLY BLOW OUT AIR FROM THE DEFROST VENTS. THE A/C HEATER MODE DOOR ACTUATOR WAS WORN. THE CHECK ENGINE LIGHT ILLUMINATED. THE FUEL FILTER WAS REPLACED. THE PANEL ON THE DRIVERS SEAT WAS WARPED. THE TIRES WERE REPLACED, HOWEVER MONTHS LATER ONE OF THE TIRES DEVELOPED A SLOW LEAK, DUE TO A PIN HOLE LOCATED IN THE SIDEWALL. THE REAR PADS AND ROTORS WERE REPLACED. THE FRONT AND REAR SHOCKS WERE REPLACED. THE TAIL GATE SUPPORT CABLES WERE REPLACED. THE REAR TIRE BLEW OUT WHILE DRIVING. THE SECOND ROW SEAT BELT WAS INOPERATIVE. *JB

NHTSA ID
10160513
Incident
Jan 15, 2005
Mileage
54,385 mi
Suspension
Filed Jun 10, 2005

I BOUGHT A NEW 2003 CHEVY EXPRESS CARGO VAN (2500) IN 2003.WHEN THIS VEHICLE IS UNDER LOAD,TRAVELING ON ROADS WITH SIX/SEVEN PERCENT DOWNHILL GRADES,THE FRONT END SHAKES VIOLENTLY. SIMPLY TAPPING THE BRAKES WILL NOT BRING IT UNDER CONTROL,YOU HAVE TO LITERALLY SLAM ON THE BRAKES,OR TAKE THE RISK OF BEING TOSSED OFF THE HIGHWAY.THE VEHICLE HAS NEVER BEEN STRESSED IN ANY WAY (WRECKS,HITTING CURBS,ETC) THE DEALER IS UNABLE TO DETERMINE THE PROBLEM. I WANT A DEALERSHIP TO TAKE IT,WITH ME,TO A ROAD OF MY ABOVE DESCRIPTION AND FIND THIS PROBLEM AND FIX IT. I AM POSITIVE I AM NOT THE ONLY PERSON WITH THIS MODEL VAN,WITH THIS PROBLEM. I HAVE COME VERY CLOSE TO ETERNITY IN THIS VAN BECAUSE OF THIS MALFUNCTION.I HAVE NOT DRIVEN THE VAN IN THREE MONTHS BECAUSE OF ANXIETY WITH THE PROBLEM. DYING IN A CHEVY VAN BECAUSE OF SOMETHING LIKE THIS IS NO PART OF WHAT I WANT IN MY FUTURE.

NHTSA ID
10124889
Incident
May 15, 2004
Mileage
6,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .