1999 Chevrolet Suburban Powertrain (other) Problems

1999 CHEVROLET SUBURBAN. AS OF 4/28/04 WITH ONLY 47K MILES, A/C COMPRESSOR DEFECTIVE & DEALER WILL NOT REPLACE IN SPITE OF SEVERAL ATTEMPTS TO REPAIR BEFORE WARRANTY EXPIRED, AS SOON AS 3 MONTHS AFTER PURCHASE IN OCTOBER OF 2002. REPLACED BRAKES 3 TIMES AT OUR EXPENSE. DEALER (BOB NEILL PONTIAC IN WINSTON-SALEM, NC REFUSED TO REPAIR UNDER WARRANTY), STEERING PROBLEMS, ATTEMPTED REPAIR, AGAIN AT OUR EXPENSE. REPLACED DOOR LOCKS AND WINDOW MECHANISM'S AT OUR COST. TOTAL PIECE OF JUNK. WILL NEVER BUY FROM BOB NEILL PONTIAC IN WINSTON-SALEM, NC AGAIN & WILL NEVER BUY ANOTHER GM PRODUCT. JUST BOUGHT ENTIRE FLEET (6 TRUCKS) FROM CHEVY. DEALER N KERNERSVILLE, NC). WAITING WITH BAITED BREATH FOR THE ENTIRE LOT TO BREAK DOWN. COMPLETELY DISGUSTED WITH GM.

NHTSA ID

10068028

Incident

Oct 25, 2002

Mileage

25,000 mi

I NOW HAVE MY THIRD TRANSMISSION AND SECOND FUEL PUMP

NHTSA ID

10069265

Incident

Jun 15, 2001

Mileage

60,000 mi

THE REAR DIFFERENTIAL FAILED FOR THE SECOND TIME. VEHICLE HAS 83000 MILES. THE LAST REPAIR USED AFTER MARKET PARTS. THE PARTS COMPANY WILL NOT WARRANT CLAIMING IMPROPER INSTALLATION. DEALER CLAIMS DESIGN DEFECT. THIS PROBLEM HAS BEEN VERY FRUSTRATING. SAME THING HAPPENED TO MY 1997 TAHOE AT 70K MILES. *NLM

NHTSA ID

10023063

Incident

May 15, 2003

Mileage

81,500 mi

WHEN REPLACING TIRES I WAS TOLD THAT THE REAR AXLE SEALS HAD BEEN LEAKING AND RENDERED THE REAR BRAKES USELESS. CAUSING OVERHEATING ON THE FRONT BRAKES AND SUBSEQUENT CRACKING OF THE ROTORS. *JB

NHTSA ID

10008201

Incident

Feb 26, 2003

REAR AXLE HAS BEEN REPLACED A COUPLE OF TIMES DUE TO THE AXLE LEAKING FLUIDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

NHTSA ID

8012119

Incident

Sep 2, 1999

WE PURCHASED THE VECHICLE USED FROM THE DEALER LISTED. VEHICLE HAS BEEN IN FOR BRAKE PROBLEMS WHEN WHEELS ARE WET THEY SHUTTER AND LOCK UP. THE BATTERY CRACKED AND LEAKED ALL OVER THE BATTERY TRAY AND BRAKE LINES AND OTHER FRAME COMPONETS. THE REAR DOOR DOME LIGHT SWITCH SHORTED OUT. THE FRONT END HAS BEEN ALIGNED SEVERAL TIMES FOR THE WHEELS PULLING TO THE LEFT. THE A/C AIR BARLY COMES OUT OF THE FRONT DASH VENTS. THE REAR END IS POSITIVE TRACTION AND WHEN MAKING A TURN IT MAKES A POPIING NOISE.

NHTSA ID

761188

THE PLANETARY GEARS FAILED IN THE TRANSMISSION WHILE DRIVING IN NORMAL CONDITIONS WITH NO LOAD. THE VEHICLE HAD BEEN REPORTED TO THE MANUFACTURES DEALER WHILE UNDER WARRANTY AS HAVING A VIOLENT HARD SHIFT AFTER KICKDOWN TO PASS ANOTHER VEHCILE. THE SOLUTION OFFERED BY THE DEALER WAS TO DISCONNECT THE BATTERY AND RESET THE COMPUTER. THIS REMOVED THE INITIAL PROBLEM FOR SOME TIME AND THEN THE SHIFTING OF THE TRANSMISSION FROM 1ST TO 2ND WAS VERY HARD AND JERKY. THE DEALER WOULD DO NOTHING ABOUT IT . TRICOUNTY TRANSMISSION SHOWED ME NUMEROUS PARTS FROM OTHER SUBURBANS AND TAHOES WHICH HAVE THE SAME ORIGINAL MANUFACTURER FAILURE. GM WILL NOT ACCEPT RESPONSIBILTY FOR THIS AS THEY NEVER DO. THEY HAVE A LATENT DEFECT IN THE HARDINESS OF THE GEAR INSIDE THE TRANSMISSION WHICH CAUSES TEETH FAILURE OF THE PLANETARY GEARS. THIS COULD CAUSE AN ACCIDENT IF I HAD BEEN DRIVING IN ATLANTA I-285 AND THE GEARS HAD FAILED IN TRAFFIC. THE TRANSMISSION SHOP SAID THIS SAME PROBLEMS APPLIES TO ALL 1998 THRU 2002 TRANSMISSIONS FOR THE CHEVY SUBURBANS AND TAHOES. CAN YOU PROVIDE ME WITH INFORMATION ON THIS MATTER. THANKS.*AK

NHTSA ID

760366

Incident

Mar 15, 2002

REVERSE GEAR DROPPED OUT OF DRIVETRAIN. FUEL PUMP FAILED WHEN ATTEMPTING TO START PARKED VEHICLE. *AK

NHTSA ID

758430

Incident

Feb 15, 2002

ON SATURDAY, JANUARY 26, WHILE DRIVING, THE REAR AXLE SEPARATED FROM THE SUBURBAN. THE WHEEL WAS DRUG 306 BEFORE COMING TO A STOP. THERE WAS NO WARNING THAT FAILURE WAS IMMANENT. I PURCHASED THE NEW SUBURBAN FROM LES MARKS 8/30/99. THE SUBURBAN WAS SERVICED ONLY AT LES MARKS. ON 1/30/01 THE SUBURBAN WAS REPAIRED AT LES MARKS FOR A THUMPING NOISE IN THE REAR END. THE LES MARKS SERVICE DEPARTMENT REPLACED THE CASE, SIDE GEARS AND FLUSHED THE HOUSING.*AK

NHTSA ID

757634

Incident

Jan 26, 2002

FRIDAY JUNE 6, 2001 MY WIFE AND FIVE KIDS LEFT FROM HUNTSVILLE, AL TO GO TO PENSACOLA, FL FOR THE WEEKEND, THEY GOT ABOUT 250 MILES AND THE REAR END BLEW OUT ON OUR 1999 CHEVY SUBURBAN LT K1500. THE WAS A "KLUNK" AS SHE WAS TRAVELLING 70MPH ON I-65. THERE WAS A DEALERSHIP IN SIGHT, SO I HAD IT TOWED THERE, AND THE FOLLOWING MONDAY I CALLED TO GET AN ESTIMATE. I WAS TOLD THE REAR END HOUSING HAD A HOLE BLOWN THROUGH IT. THEY WANTED TO CHARGE ME $1,900 FOR A USED REAR END, AND $250 FOR LABOR. THE LABOR SOUNDED REASONABLE, BUT THE $1,900 WAS OUTRAGEOUS. I CONTACTED THE CHEVY DEALER IN PENSACOLA AND LOCATED A USED REAR END WITH A 12 MONTH PARTS AND LABOR WARRANTY FOR $1,200, SO I CALLED A FLAT BED WRECKER AND PAID $220 TO HAVE TOWED TO PENSACOLA FOR REPAIR. I CALLED CHEVY CUSTOMER SERVICE AND FILED A COMPLAINT AGAINST THE GREENVILLE DEALER AND ON THE VEHICLE ITSELF (FILE #C04557412). THE FIRST CR I SPOKE WITH TOOK THE INFORMATION, BUT WAS NOT VERY HELPFUL BEYOND THAT. MY OWN MECHANIC WHO REPAIRED THE VEHICLE EXAMINED THE REAR END AND SAID IT LOOKED LIKE THERE WAS NO SEAL OR LEAKAGE PROBLEM BUT THAT SOMETHING INSIDE JUST GAVE OUT AND WENT THROUGH THE HOUSING. WE HAD OWNED A 93, C2500 THAT HAD A PROBLEM WITH THE REAR END SEAL AFTER 140,000 MILES, AND THAT IS A LITTLE MORE UNDERSTANDABLE, BUT 72,000 MILES SEEMS LIKE A VERY PREMATURE DEATH FOR A REAR END TO INCUR AN INTERNAL FAILURE. I CALLED CHEVY CUSTOMER SERVICE BACK AND SPOKE WITH A JUDY FRANCO. I TOLD HER WHAT THE MECHANIC SAID ABOUT THE REAR END AND SHE SAID THEY WOULD LOOK INTO IT FURTHER. SHE REPORTED DOING SOME INVESTIGATING AND SAID THAT THERE WAS NOTHING CHEVY WOULD DO. SHE AND A SERVICE REP IN PENSACOLA SAID THEY DOUBTED THAT CHEVY WOULD DO ANYTHING FOR ME BECAUSE OF THE MILEAGE, AND BECAUSE I DID NOT HAVE IT REPAIRED AT THE DEALERSHIP. ALTHOUGH THE REP IN PENSACOLA TOLD ME THAT IF THE VEHICLE WAS UNDER 60,000 MILES THAT, IT WAS POSSIBLE THAT SOMETHING COULD HAVE BEEN DONE IN THE WAY OF COMPENSATION.*AK

NHTSA ID

747956

Incident

Jun 6, 2001

VEHICLE PULLS LEFT AND RIGHT AND CHATTERS VIBRATES. CONSUMER HAD BRAKES REPLACED 5 TIMES IN LAST 30,000 MILES. DEALER HAS INVESTED TIME IN TRYING TO RECTIFY VEHICLE, SUCH AS CHECKING TIRE AND WORKING ON FRONT END. IF BRAKES ARE APPLIED IN A EMERGENCY SITUATION VEHCILE WILL DIVE INTO ANOTHER LANE. DEALER HASN'T BEEN ABLE TO FIND A REMEDY AT THIS POINT. *AK AXLE SEALS WERE LEAKING IN FRONT. VEHICLE WOULD NOT START IN THE AM, HAD TO BE JUMP STARTED. *SLC

NHTSA ID

887055

Incident

Apr 1, 1999

WHEN DRIVER HIT BRAKES PEDAL WENT ALL THE WAY TO FLOOR. MECHANIC TOLD CONSUMER THAT RIGHT REAR AXLE SEAL WAS LEAKING OIL ONTO DRUM BRAKES. *AK DEALERSHIP IS AWARE OF THE PROBLEM.

NHTSA ID

884369

Incident

Mar 26, 2001

WHILE TOWING A TRAILER AT 55MPH, BLACK SMOKE CAME OUT FROM THE REAREND AND OIL BLEW OUT ALL OVER THE BACK OF MY CAR AND THE TRAILER. THIS WAS THE FIRST OF FOUR OCCURRENCES.

NHTSA ID

742034

Incident

Jun 10, 2000

STRONG INTERMITTENT ODOR FROM ? PRIOR COMPLAINT ODI ID 865611 IS PROBABLY THE SAME ISSUE.*AK

NHTSA ID

735564

Incident

Aug 20, 2000

APARENTLY THE REAR AXLE BROKE CAUSING THE VEHICLE TO GO OUT OR CONTROL HITTING ANOTHER VEHICLE,CAREENING OFF THE ROAD AND ROLLING OVER COMING TO REST ON ITS TOP. MY WIFE THE DRIVER SUFFERED HEAVY BRUSIES,CUTS AND BUMPS.

NHTSA ID

730576

Incident

Aug 29, 2000

ON 8/29/00 MY WIFE WAS TRAVELING NORTH ON HWY 19 BETWEEN MERIDIAN AND COLLINSVILLE MS, AT APPROXIMATELY 2:20 P.M. WHEN WITHOUT ANY SIGNS OF VEHICLE TROUBLE OR MALFUNCTION THE VEHICLE SUDDENLY AND MISTERIOUSLY WHEN OUT OF CONTROL AND SUBSEQUENTLY HITING ANOTHER VEHICLE AND RUNNING OFF THE HIGHWAY AND OVER TURNING AND COMING TO REST ON UPSIDE DOWN. THANKLY MY WIFE WAS WEARING HER SEATBEAT WHICH PROBABLY SAVED HER LIFE. ACCORDING TO THE HIGHWAY PATROLMAN THAT WAS AT THE ACCIDENT SCENE AND AND EYEWITNESS THE REAR AXLE ON OUR VEHICLE BROKE CAUSING A SUDDEN AND TOTAL LOSS OF CONTROL. I HAVE SENT AN EMAIL TO GENERAL MOTOR CORPORATION REGARDING THIS ACCIDENT BUT HAVE NOT HEARD FROM ANYONE AS OF YET. THIS WAS VERY SERIOUS ACCIDENT THAT HAS THE APPEARENCE OF A MANUFACTOR'S DEFECT. IT COULD HAVE ENDED IN TOTAL DEVISTATION HAD MY 3 YEAR SON OR MY 5 MONTH SON BEEN IN THE VEHICLE AT THE TIME OR IF MY WIFE HAD NOT BEING WEARING A SEAT BELT . NEEDLESS TO SAY THIS ACCIDENT NEEDS TO BE THROUGHLY INVESTIGATED BY GM AND THE NHTSA. PLEASE CONTACT TO FURTHER DISCUSS THIS INCIDENT.

NHTSA ID

729775

Incident

Aug 29, 2000

ONGOING PROBLEM SINCE MAR 2000 CONCERNING DIFFERENTIAL ODOR GETTING INTO THE VEHICLE AND CAUSING A SEVERE NAUSEOUS FEELING TO ANY ONE RIDING IN THE VEHICLE. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM IS STILL GOING UNRESOLVED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

NHTSA ID

865611

Incident

Jul 15, 1990

PREMATURE BRAKE WEAR. DEALER HAS REPLACED BRAKE PADS/ROTORS, AND BEARINGS. MANUFACTURER HAS BEEN NOTIFIED. *AK

NHTSA ID

863712

THE TRUCK HAS HAD A SEVERE VIBRATION IN THE FRONT END SINCE IT WAS DELIVERED I RETURNED THE VEHICLE TO THE DELIVERING DEALER WITH 845 MILES ON IT FOR SERVICE. THE VEHICLE STAYED AT THE DEALERSHIP FOR 11 DAYS THE DRIVE SHAFT WAS REMOVED AND SENT TO BE TRUED IT WAS THEN REINSTALLED. THE ORIGINAL FACTORY TIRES WERE REMOVED AND REPLACED THE FRONT END WAS ALIGNED. THIS SAME PROCEDURE HAS BEEN REPEATED A 2 OTHER DEALERS TRYING TO CORRECT THE PROBLEM. LATE IN 1999 THE TRUCK WAS AT DAY'S CHEVROLET AND THE SERVICE MANAGER BEN LARUE SHOWED MY HUSBAND A SIMILAR 1999 UP ON A LIFT THAT THE TORISON BAR SUPPORT AND ASSEMBLY COULD BE BENT WITH A PAIR OF VICE GRIPS THE METAL IS INFERIOR. THE FRONT END OF THE THIS VEHICLE HAS BEEN BRAISED AT THE TORISION BAR ASSEMBLY IT HAS HAD THE ENDS OF THE TORISON BARS GROUNDED DOWN AND RETURNED TO US AS FIXED. CHEVORLET HAS JUST HAD THEIR LAST REPAIR ATTEMPT AND THEY TOOK THE FRONT END APART AND PACKED WITH GREASE TO CORRECT THE NOISE AND VIBRATION IT DID NOT WORK. WE STILL HERE THE NOISE IN THE FRONT END IT STILL VIBRATES AT HIGHWAY SPEEDS AND IS VERY ANNOYING. THE TRANSMISSION HAS SLIPPED SINCE THE VEHICLE HAD ABOUT 8,000 MILES ON IT EVERY TIME WE TAKE IT IN WE ARE TOLD THEY CANNOT DUPLICATE THE PROBLEM. IT STILL WILL SLIP AT LOW SPEEDS UP A STEEP INCLINE IT WILL ALSO ROLL WHEN PUT IN PARK. THE BRAKES HAVE ALWAYS BEEN AN ISSUE WITH THIS VEHICLE I REPORTED THIS ON THE FIRST TIME BACK FOR REPAIR. THE VEHICLE HAS LEAKED ON THE LEFT SIDE AT THE 2ND DOOR AND THE REAR DOORS. THE VEHICLE HAS HAD A TICKING VACUUM NOISE SINCE THE DAY IT WAS NEW THE DEALERSHIPS TOLD US THEY KNOW IT IS ANNOYING BUT DO NOT HOW TO FIX IT. THIS VEHICLE IS NOT SAFE IT VIBRATES IT WILL NOT STOP AND CHEVROLET WILL NOT DO A THING ABOUT IT WE HAVE BEEN THROUGH BBB AND CURRENTLY PURSUING LEMON LAW. *AK

NHTSA ID

723388

Incident

Apr 1, 1999

1. THE FRONT BRAKES ARE NOT WORKING PROPERLY AND ARE CAUSING THE VEHICLE TO PULL TO THE RIGHT, THERE HAVE BEEN MULTIPLE ATTEMPTS TO FIX THIS PROBLEM, THE ROTORS HAVE BEEN RESURFACED, THE PADS REPLACED AND COLLAPSED BRAKE LINES REPLACED. 2. THE VEHICLE HAS A VIBRATION AND THE DEALER IS UNABLE TO FIND THE CAUSE, THE DRIVESHAFT WAS REPLACED AND THE TIRES HAVE BEEN BALANCED SEVERAL TIMES.*AK

NHTSA ID

718513

Incident

Sep 28, 1999

DRIVING ON THE HIGHWAY 30MPH TOWING A TRAILER. REAR DIFFERENTIAL WAS LEAKING OIL AND SMOKING FROM THE REAR END.THIS HAPPENED THREE TIMES IN ONE WEEK. CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK

NHTSA ID

845229

Incident

Aug 7, 1999

REAR AXLE BURNED UP AND CAUSED VEHICLE TO STALL UNEXPECTEDLY WHILE DRIVING. THIS COULD HAVE CAUSED A CRASH. DEALER COULD NOT DETERMINE THE PROBLEM. *AK

NHTSA ID

841231

Incident

Jun 18, 1999