Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Aug 28, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 634 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1999 Chevrolet Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 52, in the owner's own words
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 1999 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH DOWNHILL, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW THE VEHICLE. THE VEHICLE REACHED SPEEDS OF BETWEEN 95-100 MPH BEFORE CRASHING INTO A BUILDING WITH AN ALUMINUM STRUCTURE. THE CRASH WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED LACERATION OVER THE RIGHT EYE WHICH REQUIRED SEVERAL STITCHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED REGAL DODGE LOCATED AT 1223 BLUE VALLEY DR, PEN ARGYL, PA 18072, (610) 863-6900, WHERE IT WAS SCHEDULED TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
NHTSA ID
11252008
Incident
Aug 25, 2019
Mileage
175,000 mi
Steering
Filed Nov 7, 2014
SHIFT GEAR BOX BROKE WHEN PUTTING CAR IN CAR. WE HAVE THE EVIDENCE (BROKEN PART).
NHTSA ID
10653513
Incident
Oct 10, 2014
Interior & seatsSteering
Filed Jun 28, 2010
I PURCHASED MY 1999 SUBURBAN IN MARCH 2010 WITH 56,000 ORIGINAL MILES. IT CURRENTLY HAS 60,000 ORIGINAL MILES. THE STEERING WHEEL WILL RANDOMLY JERK/PULL WHEN GOING AROUND A CURVE. IT DOES NOT HAPPEN EVERY TIME BUT IT HAPPENS OFTEN ENOUGH THAT IT IS A CONCERN OF MINE. AFTER A THOROUGH CHECK OF FLUIDS AND STEERING COMPONENTS THERE IS NOTHING "WRONG" WITH THE VEHICLE. IT DOES NOT MATTER IF I AM DRIVING AT A LOWER SPEED OR A HIGHER SPEED JUST THAT I AM GOING AROUND A BEND OR CURVE IN THE ROAD. I HAVE GRAZED A CURB ONCE. I ALSO HAVE LOTS OF PROBLEMS WITH THE LOCKS/LATCHES AND DOORS OPENING. *TR
NHTSA ID
10340483
Incident
Jun 27, 2010
Mileage
57,000 mi
Steering
Filed Jun 14, 2010
LETTER FROM CONGRESSMAN SMITH ON BEHALF OF CONSTITUENT RE LOSS OF STEERING CONTROL IN HIS 1999 CHEVY SUBURBAN *TGW THE CONSUMERS MECHANIC DETERMINED THE PROBLEM WAS CAUSED BY THE HIGH SPEED STEERING CONTROL LOCATED ON THE STEERING COLUMN. THE MECHANIC DISCONNECTED THE CONTROL FROM THE ELECTRICAL PLUG. THE CONSUMER STATED THE LOSS OF STEERING HAS CEASED. *JB
NHTSA ID
10335952
Incident
Jan 1, 1901
Steering
Filed Feb 8, 2007
WHEN MAKING ANY SLIGHT TURN, STEERING WILL SEEM TO LOOSE PRESSURE WHERE THE STEERING WHEEL WILL JERK 2-3 INCHES. THE DRIVER MUST PAY CLOSE ATTENTION AT ALL TIMES TO CORRECT THIS OVERSTEER OR THE VEHICLE WILL END UP IN ANOTHER LANE OR OFF THE ROAD. THIS IS A VERY DANGEROUS SITUATION. ALL OF THE EVIDENCE AND COMPLAINTS EXIST FOR A SAFETY RECALL BUT 7 YEARS LATER....NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. THIS PROBLEM IS VERY SPORADIC AND MAY NOT OCCUR FOR WEEKS AT A TIME AND THEN SUDDENLY IT WILL OCCUR CONSTANTLY FOR HUNDREDS OF MILES. I RAN INTO AN INTERSTATE MEDIAN ABOUT 4 MONTHS AGO, WHILE TRAVELING 70 MPH, TRYING TO CORRECT A STEERING "JERK." THIS COULD HAVE COST ME MY LIFE ALL BECAUSE A SAFETY RECALL WAS NEVER ISSUED EVEN AFTER A DEFECT INVESTIGATION RECOGNIZED THAT THERE IS A PROBLEM. *NM
NHTSA ID
10181942
Incident
Dec 1, 2006
Mileage
60,000 mi
Steering
Filed Mar 28, 2006
Crash reported
1999 SUBURBAN STEERING WHICH LOCKED UP CAUSING VEHICLE TO RUN INTO THE GUARD RAIL. *TS THE STEERING GEAR WAS REPLACED. *JB
NHTSA ID
10154115
Incident
Nov 15, 2005
Mileage
101,575 mi
Steering
Filed Jan 5, 2006
WHILE DRIVING SLOWLY AT DIFFERENT TIMES IN COOLER WEATHER(NOT NOTICIBLE IN HOT MONTHS), AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD (TENSION IS LOST). I CAN CORRECT FOR IT BY RETURNING THE STEERING WHEEL TO THE LEFT SLIGHTLY AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. *NM
NHTSA ID
10147019
Incident
Sep 1, 2004
Mileage
68,000 mi
Steering
Filed Aug 1, 2005
DT: 1999 CHEVROLET SUBURBAN. WHILE DRIVING THE VEHICLE THERE WAS A LOT OF A PLAY IN THE STEERING WHEEL, IT IS VERY HARD TO DRIVE. WHEN THE ROAD IWASUNEVEN IT WAS VERY HARD TO KEEP VEHICLE ON THE ROAD. CONSUMER HAD TTO URN IT TO THE LEFT AND THEN TO THE RIGHT ALL THE TIME. IT HAS BEEN ALIGNED AT LEAST 3 TO 4 TIMES. NO ONE KNEW WHAT THE PROBLEM WAS. MECHANIC SAID EVERY THING LOOKED FINE. THIS HAPPENED EVERY TIME I CONSUMER DRIVE AND AT ANY SPEED. *AK
NHTSA ID
10130765
Incident
Jul 19, 2003
Mileage
60,000 mi
Steering
Filed May 5, 2005
STREERING BEGAN TO ACT ERATICALLY AND FELT AS IF I HIT A PATCH OF ICE WITH A RAPID RELEASE OF TURNING FORCE WHILE MAKING A RIGHT HAND TURN. ON THE FIRST OCCASION WHEN THIS OCCURRED I WAS EXITING A FREEWAY CLOVERLEAF IN WET CONDITIONS AND THE ERATIC MOVEMENT CAUSED THE REAR OF THE TRUCK TO LOSE TRACTION AND A NEAR LOSS OF CONTROL. I WAS ABLE TO RECOVER THE THE SLIDE WITHOUT AN ACCIDENT BUT FOUND IT TO BE AN UNNERVING EVENT. AFTER RESEARCHING AUTO FORUMS ON THE WEB I HAVE FOUND NUMEROUS POSTINGS ON THIS SUBJECT AND IT IS RELATED TO A FAILURE OF THE STEERING WHEEL SENSOR LOCATED AT ON NEAR THE BASE OF THE STEERING COLUMN IN THE PASSENGER COMPARTMENT. I REPLACED THIS SENSOR ON 05-04-05 AND THE CONDITION IS NOW CORRECTED. I PURCHASED THE GM PART #26064468 AT A DEALER AND DID THE LABOR MYSELF. THIS IS AN EXTREMELY HAZARDOUS DEFECT WHICH WILL INEVITABLE CAUSE A SERIOUS ACCIDENT, ESPECIALLY IN ADVERSE WEATHER CONDITIONS.
NHTSA ID
10120021
Incident
Apr 22, 2005
Mileage
96,500 mi
Steering
Filed Feb 8, 2005
WHILE DRIVING THE ELECTRONIC MODULE FOR THE STEERING FAILED. AS A RESULT, THE STEERING WHEEL BECAME PLAYFUL, AND DRIVER ALMOST LOST CONTROL. *AK
NHTSA ID
10111038
Incident
Jan 23, 2005
Mileage
80,000 mi
Steering
Filed Nov 1, 2004
WHEN TURNING THERE WAS NO RESISTANCE. WHEN THE CONSUMER MADE A SHARP TURN, THE STEERING LATER BECAME VERY SOFT. THE CONSUMER CONTACTED THE MANUFACTURER WHO WAS NOT ENGAGING IN THE DEFECT OF THE STEERING COLUMN. PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10099123
Incident
Oct 28, 2004
Mileage
55,000 mi
Steering
Filed Jul 7, 2004
Crash reported1 injury reported
I PURCHASED A 1999 SUBURBAN ON FEB. 28, 2004. WHEN WE TEST DROVE THE VEHICLE IT DID NOT SEEM TO HAVE ANY PROBLEMS. ON THE WAY HOME IT STARTED WANDERING ALL OVER THE ROAD AND THE STEERING WHEEL WOULD JERK. WE THOUGHT MAYBE IT NEEDED POWER STEERING FLUID OR PERHAPS TIRES. ON MARCH 11, 2004(TWO WEEKS LATER) I WAS WAS DRIVING DOWN THE HIGHWAY AND GLANCED DOWN AT MY CLOCK. WHEN I LOOKED BACK UP THE VEHICLE HAD VEERED INTO THE WRONG LANE. WHEN I TRIED TO GET BACK INTO MY LANE THE STEERING WHEEL JERKED TO THE RIGHT, WAY OVER CORRECTING ITSSELF. I TRIED TO STRAIGHTEN IT BACK OUT BUT IT OVERCORRECTED AGAIN AND CAUSED ME TO GO INTO THE DITCH AND ROLL.*AK
NHTSA ID
10080535
Incident
Mar 11, 2004
Mileage
95,377 mi
Driver assistanceSteering
Filed May 12, 2004
WHEN DRIVING 40 MPH VEHICLE ACCELRATED AND THE STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO STOP THE VEHICLE, AND CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
NHTSA ID
10073512
Incident
May 9, 2004
Body & structureBrakesEngine+5 more
Filed Apr 28, 2004
1 injury reported
1999 CHEVROLET SUBURBAN. AS OF 4/28/04 WITH ONLY 47K MILES, A/C COMPRESSOR DEFECTIVE & DEALER WILL NOT REPLACE IN SPITE OF SEVERAL ATTEMPTS TO REPAIR BEFORE WARRANTY EXPIRED, AS SOON AS 3 MONTHS AFTER PURCHASE IN OCTOBER OF 2002. REPLACED BRAKES 3 TIMES AT OUR EXPENSE. DEALER (BOB NEILL PONTIAC IN WINSTON-SALEM, NC REFUSED TO REPAIR UNDER WARRANTY), STEERING PROBLEMS, ATTEMPTED REPAIR, AGAIN AT OUR EXPENSE. REPLACED DOOR LOCKS AND WINDOW MECHANISM'S AT OUR COST. TOTAL PIECE OF JUNK. WILL NEVER BUY FROM BOB NEILL PONTIAC IN WINSTON-SALEM, NC AGAIN & WILL NEVER BUY ANOTHER GM PRODUCT. JUST BOUGHT ENTIRE FLEET (6 TRUCKS) FROM CHEVY. DEALER N KERNERSVILLE, NC). WAITING WITH BAITED BREATH FOR THE ENTIRE LOT TO BREAK DOWN. COMPLETELY DISGUSTED WITH GM.
NHTSA ID
10068028
Incident
Oct 25, 2002
Mileage
25,000 mi
Steering
Filed Jan 21, 2004
EXPERIENCED INTERMITTENT LOSSE OF POWER STEERING WHEN MAKING LEFT TURN, ESPECIALLY AT LOW SPEED. I HAVE DISCUSSED THIS ISSUE WITH OTHER PEOPLE AND THEY HAD A SIMILAR TYPE PROBLEM. *AK
NHTSA ID
10054568
Incident
May 6, 2001
Mileage
56,000 mi
Steering
Filed Jan 20, 2004
I PURCHASED MY SUBURBAN IN MARCH OF 2001, I HAVE HAD 3 NEW SETS OF TIRES PUT ON IT. AND 4 FRONT END ALIMENTS. EACH SET OF TIRES HAVE SPLIT DOWN THE MIDDLE ON THE RIGHT FRONT SIDE. IF MY TIRE PRESSURE GET JUST A LITTLE LOW IT IS VERY HARD TO STEER. I HAVE COMPLAINED TO CHRISWELL CHEVROLET SEVERAL TIME. THEY TELL ME THEY CAN'T FIND A PROBLEM.(IF THEY EVEN LOOK) OR THEY JUST DO A FRONT END ALIMENT OR PUT MORE AIR IN THE TIRE. I HAVE EVEN HAD MY TOW END CHECKED TWICE. MY TRUCK IS VERY HARD TO DRIVE AND IT IS PULLING HARDER TO THE RIGHT ALL THE TIME. I LOVE MY TRUCK, BUT SOMETHING IS WRONG WITH IT. I STILL HAVE OVER 5,000 MILE MORE ON MY WARRENTY. I HOPE I CAN GET CHRISWELL TO FIX THE PROBLEM. *AK
NHTSA ID
10054513
Incident
Jan 20, 2004
SteeringTires & wheelsVisibility
Filed Jan 15, 2004
I PURCHASED THE USED VEHICLE FROM GLENDALE CAR CONNECTION AT ON 8/28/03. I NOTICED ON THE DAY OF PURCHASE IT SEEMED HARD TO STEER THE VEHICLE SO I MENTIONED IT TO THE SALES PERSON AS WELL AS THE OFFICE MANAGER. IT WAS SCHEDULED TO BE REPAIRED. I DROVE THE VECHICLE HOME THAT NIGHT I BEGIN TO NOTICE A HARD TURN MADE THE VEHICLE MAKE A NOISE I TOO THE VEHICLE BACK TO GLENDALE CAR CONNECTION WERE THE MECHANIC TOLD ME THE POWER STEERING PUMP WAS GOING OUT AND HE CHANGE IT I ALSO ASKED ABOUT THE BRAKES SQUEALING AND HE SAID THE VEHICLE NEEDED BRAKE FLUID WHICH HE PUT IN. I TOOK THE VEHICLE HOME AND BEGIN TO DRIVE IT I NOTICED IT WAS GETTING HARD TO TURN AND IT WOULD SWERVE WHILE DRIVING IT, I CONTACTED THE DEALER AGAIN. THE OFFICE MANAGER KATHY BAGGETT TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY AND THE COMPANY WOULD NOT FIX IT SO I HAD TO PAY TO GET IT FIX, AT THIS TIME THE BRAKES STILL SQUEAL AND I HAVE USED TIRES ON THE VEHICLE THAT ARE DIFFERENT SIZES. KATY STATED AT THE TIME OF PURCHASE FOR $100 MORE SHE WOULD SUPPLY THE VEHICLE WITH NEW TIRES. I FEEL I WAS SOLD AN UNSAFE VEHICLE AND WHEN I BROUGHT IT TO THEIR ATTENTION THE COMPANY DID NOT CARE.
NHTSA ID
10070936
Incident
Aug 15, 2003
Mileage
115,000 mi
Other / unspecifiedSteering
Filed Oct 14, 2003
WHILE DRIVING SLOWLY OR FAST, AT DIFFERENT TIMES, AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD. I CAN CORRECT IT BY SLIGHTLY TURNING THE STEERING WHEEL LEFT AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. STEERING GEAR, PITMAN ARM, STEERING PUMP ALL REPLACED AND PROBLEM STILL IS PRESENT. *LA
NHTSA ID
10041777
Incident
Sep 1, 2002
Mileage
95,000 mi
Steering
Filed Jul 25, 2003
CONSUMER WAS HAVING STEERING PROBLEMS. IT FELT AS THOUGH STEERING WAS GOING TO GIVE AWAY. THEN, VEHICLE JERKED, ESPECIALLY WHEN GOING AROUND CURVES. HE TOOK IT TO THE MECHANIC TO HAVE IT CHECKED, AND ENDED UP HAVING IT REPAIRED OUT OF HIS POCKET BECAUSE IT WAS NOT A RECALL.*AK
NHTSA ID
10030191
Incident
Jul 25, 2003
Steering
Filed Jul 24, 2003
CONSUMER NOTICED WHILE TRAVELING 35 MPH AND WITHOUT ANY INDICATION VEHICLE LOST STEERING AND WAS SERVICED. CONSUMER STATES AFTER A YEAR AND A HALF HAS PASSED PROBLEM HAS RETURNED. *AK
NHTSA ID
10030082
Steering
Filed Apr 15, 2003
WHILE DRIVING 65 MPH THE DRIVER LOST STEERING CONTROL. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATED OR CORRECT THE PROBLEM. *NLM
NHTSA ID
10015912
Incident
Apr 15, 2003
Steering
Filed Dec 19, 2002
STEERING BOX LEAKED AND PINION SEAL LEAKING. ALSO THE VEHICLES STEEING WAS ERRACTIC AND THE STEERING FEELS LOOSE AT TIMES AT SPEEDS ABOVE 25MPH. STEERING BOX AND PINION SEAL WERE FIXED. THE STEERING SENSOR WAS CHECKED BY DEALER AND THEY SAID THERE WAS NOT A PROBLEM. CAR CONTINUES TO DRIVE "ERRACTIC" FOR THE LAST 2 MONTHS, OCCURING DAILY.
NHTSA ID
10000268
Incident
Oct 15, 2002
Mileage
33,984 mi
BrakesElectricalSteering
Filed Dec 9, 2002
SUB DIED ON THE ROAD. ALTERNATOR REPLACED 3 TIMES IN 60K MILES. STEERING JERKS WHILE TURNING OVER CORRECTING COULD CAUSE CRASH. FRONT DISC BRAKES REPLACED ANNUALLY. REPLACED FRONT LEFT CALIPER AND ROTOR. TOO MANY PROBLEMS WITH THIS PEICE OF JUNK BOUGHT NEW. LOCAL DEALERS NO HELP. JUST MILK ME FOR MORE MONEY. NOW TRANSMISSION IS LEAKING AT 67,000. DT
NHTSA ID
770668
Steering
Filed Nov 25, 2002
DURING A LEFT HAND TURN, AT APPROX. 45 MPH, THE STEERING WHEEL BECOMES LOOSE, THEN STIFF AND IS VERY DIFFICULT TO CONTROL. THE FLUID LEVEL OF THE POWER STEERING PUMP IS A T IT'S PROPER LEVEL AND THE BELTS HAVE BEEN REPLACED. I HAVE HAD IT AT (2) SEPARATE SHOPS AND NEITHER HAVE REPORTED ANY PROBLEMS WITH THE FRONT END AT ALL. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770103
NHTSA ID
10009397
Mileage
75,000 mi
BrakesSteering
Filed Nov 21, 2002
WHILE DRIVING STRAIGHT AT 25 MPH ON RESIDENTIAL STREET. THE STEERING WHEEL LOCKED AND BRAKES WERE THEN APPLIED. SPEED REDUCED. BRAKE PEDAL WOULD NOT DEPRESS ON 2ND "PUMP" OF BRAKE PEDAL AND EXPERIENCED LOSS OF BRAKES. USED EMERGENCY BRAKE PEDAL TO BRING VEHICLE TO COMPLETE STOP. ENGINE IS STILL RUNNING. "CHECK GAGE" LAMP IS ON. STEERING WHEEL IS STILL LOCKED. HAD TO TURN OFF ENGINE AND RESTART ENGINE TO UNLOCK STEERING WHEEL AND REGAIN USE OF BRAKES. THIS SYSTEM "LOCK UP" WOULD HAVE RESULTED IN A MAJOR ACCIDENT IF THIS OCCURED AT HIGHWAY SPEED OR IF A TURN WAS NEEDED OR WHILE A TURN WAS BEEN EXECUTED. DT
NHTSA ID
769969
Incident
Nov 20, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own