1999 Chevrolet Suburban Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Chevrolet Suburban, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes24832.0%
- Tires & wheels9211.9%
- Electrical557.1%
- Steering526.7%
- Visibility445.7%
- Interior & seats415.3%
- Fuel system374.8%
- Engine354.5%
- Suspension334.3%
- Transmission263.4%
- Powertrain (other)222.8%
- Body & structure202.6%
- Driver assistance192.4%
- Airbags141.8%
- Seat belts131.7%
- Exterior lighting131.7%
- Other / unspecified81.0%
- Heating & air conditioning40.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Rear brakes started grabbing and locking up about 9,009 miles after a drum, shoe and hardware replacement. Rear skids and slides.
MY SUBURBAN HAS 43,700 MILES, AND THE ANTI-LOCK BRAKE SYSTEM HAS NOT WORKED FOR SEVERAL YEARS. I CHECKED WITH THE LOCAL CHEVROLET DEALERSHIP, AND THEY SAID THAT THE SYSTEM IS UNREPAIRABLE, THE ONLY THING THEY CAN RECOMMEND IS TO PULL THE FUSE AND DISABLE THE ABS SYSTEM ENTIRELY. I CHECKED WITH THE LOCAL PARTS STORE, AND THEY TELL ME THAT THE EBCM- ELECTRONIC BRAKE CONTROL MODULE- WAS THE MODEL KH310, MANUFACTURED BY KELSEY-HAYES, AND IT IS NO LONGER AVAILABLE. FURTHER, THAT THERE ARE NO USED, REPAIRED OR REMANUFACTURED UNITS AVAILABLE. I CHECKED THE INTERNET, AGAIN, THERE ARE NO UNITS AVAILABLE ANYWHERE, NO ONE MANUFACTURES A REPLACEMENT, IN FACT THAT MODEL, THE KH 310, IS "UNREPAIRABLE." YET I'M PRETTY SURE THERE ARE LITERALLY HUNDREDS OF THOUSANDS OF THESE SUBURBANS STILL ON THE ROAD TODAY, MANY WHICH HAVE NON-FUNCTIONING AND NOW TOTALLY UNREPAIRABLE ABS BRAKES. IT IS A HEAVY VEHICLE- WEIGHS ABOUT 5,300 POUNDS, AND WITH ITS FOUR WHEEL DRIVE IS OFTEN USED IN THE WINTER, ESP IN SNOWY PLACES LIKE WI WHERE I LIVE. I FEEL IT IS DANGEROUS, PERHAPS EVEN IRRESPONSIBLE, TO SAY TO THE OWNERS OF ALL THESE VEHICLES; "SORRY, WE CAN'T FIX IT, YOU'LL JUST HAVE TO PULL THE FUSE AND GO WITHOUT ABS." I WOULD LIKE TO SEE THE GOVERNMENT TELL GM, OR KELSEY-HAYES, THAT AT THE LEAST THEY NEED TO MAKE A COMPATIBLE REPAIR UNIT AVAILABLE FOR SALE. IF I LEAVE THE FUSE PLUGGED IN, THE "ABS" WARNING LIGHT GOES OFF, BUT THE TRUCK WANTS TO ROLL THROUGH A STOP LIGHT SINCE THE ABS RELEASES THE BRAKES, ERRONEOUSLY THINKING THE TRUCK IS SKIDDING, AND YOU HAVE TO QUICKLY JAM HARD ON THE BRAKE PEDAL TO MAKE THE TRUCK STOP, AND HOPE THAT THE EXTRA TWO FEET YOU ROLL DOESN'T SEND YOU INTO THE REAR BUMPER OF THE CAR IN FRONT OF YOU. MY FATHER GERHARD IS GIVING ME THIS VERY TRUCK BECAUSE HE HAS BECOME AFRAID TO DRIVE IT.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I purchases a set of new Michelin Defender LTX M/S LT265/75R16 (123/120R) tires for my 1999 Chevrolet Suburban K2500 in June 2023 and I am attempting to register the tires with Michelin. None of the tires have a date code on them. The DOT code of these tires is 1M3 4N 00KX, there is NO date code on any of the four (4) tires.
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN EQUIPPED WITH CORNELL 1000 TIRES, SIZE: P235/75R15. WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE SHOOK SEVERELY, ESPECIALLY WHEN TRAVELING UP TO 65 MPH. THE CONTACT ALSO STATED THAT THE TWO FRONT WHEELS WOBBLED, WHICH WERE MOVED TO THE REAR OF THE VEHICLE AFTER A TIRE ROTATION. THE CONTACT ALSO STATED THAT ALL FOUR TIRE SIDEWALLS WERE WORN. THE TIRES WERE NOT REPLACED. THE CONTACT STATED THAT THE FAILURE COULD BE DUE TO THE COMPOUND OR THE BELT RUBBER AND REFERENCED NHTSA CAMPAIGN NUMBER: 17T019000 (TIRES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 194,000 AND THE TIRE FAILURE MILEAGE WAS 5,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 1999 Chevrolet Suburban. The contact stated while driving approximately 70 MPH, the vehicle stalled and lost power steering and power braking functionality. The contact stated that several unknown warning lights were illuminated. Additionally, the security system that controlled the fuel pump and fuel injectors had been activated. The contact pulled off the highway and could not restart the vehicle. The contact had the vehicle towed to a service station where he inspected the vehicle and became aware that the distributor had disintegrated causing the vehicle to lose motive power and stall. The vehicle had not been taken to a dealer or to an independent mechanic to be diagnosed or repaired. The contact recently had a mobile mechanic install an aftermarket distributor cap and rotor from an auto parts dealer. The manufacturer had not been informed of the failure. The failure mileage was 183,613.
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT DEBRIS FROM THE VEHICLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE STARTER AND THE FLY WHEEL WOULD HAVE TO BE REPLACED BECAUSE THE MOTOR HOUSING EXHIBITED CRACKS THAT THE STARTER BOLTS MOUNTED INTO. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 02/12/13*LJ
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 1999 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH DOWNHILL, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW THE VEHICLE. THE VEHICLE REACHED SPEEDS OF BETWEEN 95-100 MPH BEFORE CRASHING INTO A BUILDING WITH AN ALUMINUM STRUCTURE. THE CRASH WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED LACERATION OVER THE RIGHT EYE WHICH REQUIRED SEVERAL STITCHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED REGAL DODGE LOCATED AT 1223 BLUE VALLEY DR, PEN ARGYL, PA 18072, (610) 863-6900, WHERE IT WAS SCHEDULED TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
SHIFT GEAR BOX BROKE WHEN PUTTING CAR IN CAR. WE HAVE THE EVIDENCE (BROKEN PART).
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT NOTICED THAT HER WINDSHIELD WIPERS WOULD TURN ON AND OFF AUTOMATICALLY AFTER SHE MANUALLY ACTIVATED THE WIPERS. THE WIPERS WOULD STOP MOVING, BUT SHE COULD HEAR THE WINDSHIELD MOTOR STILL RUNNING. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. A FRIEND OF THE CONTACT, WHO IS ALSO A MECHANIC, STATED THAT THE CIRCUIT BOARD WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER) BECAUSE OF THE MODEL YEAR. THE CURRENT MILEAGE WAS 215,638 AND FAILURE MILEAGE WAS APPROXIMATELY 140,000.
WINDSHIELD WIPERS WORK WHEN THEY WANT TO, WHEN IT RAINS THEY DON'T WORK AND WHEN IT'S DRY THEY DO...YOU CAN HEAR THE MOTOR TRYING TO WORK BUT NOTHING HAPPENS. THIS HAS BEEN GOING ON FOR ALMOST A YEAR NOW AND IS HAPPENING MUCH MORE FREQUENTLY NOW. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1999 CHEVROLET SUBURBAN - LOCKS ON ALL DOORS "FREEZE" UP AND WON'T LOCK MANUALLY OR WITH POWER LOCK BUTTON. THIS AFFECTS ALL DOORS INCLUDING REAR DOORS. FEEL THIS IS A SAFETY ISSUE DUE TO FACT THE LOCKS CAN'T BE LOCKED FROM DRIVER'S SEAT - POTENTIAL PROBLEM FOR SOMEONE TO ENTER VEHICLE WHILE DRIVING OR STOPPED. ALSO A THEFT ISSUE. VEHICLE ONLY HAS 116,000 MILES. WE ALSO HAVE A 2009 CHEVY IMPALA HAVING THE SAME ISSUES. ONLY ONE LOCK ON THIS CAR LOCKS WITH THE POWER LOCK. REST HAVE TO BE MANUALLY LOCKED/UNLOCKED. SEEMS GM HAS A PROBLEM WITH THEIR LOCKING MECHANISMS. LOTS OF TIME IS SPENT MANUALLY LOCKING AND UNLOCKING DOORS AND REMEMBERING TO ALWAYS CHECK ALL DOORS. VERY AGGRAVATING FOR THIS IS TO BE HAPPENING ON SUCH AN EXPENSIVE VEHICLE. NO QUALITY HERE! *TR
I PURCHASED MY 1999 SUBURBAN IN MARCH 2010 WITH 56,000 ORIGINAL MILES. IT CURRENTLY HAS 60,000 ORIGINAL MILES. THE STEERING WHEEL WILL RANDOMLY JERK/PULL WHEN GOING AROUND A CURVE. IT DOES NOT HAPPEN EVERY TIME BUT IT HAPPENS OFTEN ENOUGH THAT IT IS A CONCERN OF MINE. AFTER A THOROUGH CHECK OF FLUIDS AND STEERING COMPONENTS THERE IS NOTHING "WRONG" WITH THE VEHICLE. IT DOES NOT MATTER IF I AM DRIVING AT A LOWER SPEED OR A HIGHER SPEED JUST THAT I AM GOING AROUND A BEND OR CURVE IN THE ROAD. I HAVE GRAZED A CURB ONCE. I ALSO HAVE LOTS OF PROBLEMS WITH THE LOCKS/LATCHES AND DOORS OPENING. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver’s side seat belt and passenger’s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not working. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
PURCHASED VEHICLE USED FOR FAMILY VEHICLE, AFTER HAVING IT FOR SIX MONTHS AND 4,000 MILES THE BRAKE LINES HAVE FAILED. RUSTED TO THE POINT OF TOTAL REPLACEMENT, AS WELL AS THE FUEL LINE BEING RUSTED SO BAD THAT THE REPAIR SHOP WOULD NOT TOUCH THE BRAKE LINES WITHOUT REPLACING FUEL LINES, WE HAVE SIX CHILDREN THAT COULD HAVE BEEN INJURED OR KILLED BECAUSE OF THIS... PLEASE DO SOMETHING, IT IS EXPENSIVE AND DANGEROUS. I SEE ALL OTHER COMPLAINTS HAVE FELT USELESS, WHY IS THIS NOT BEING TAKEN CARE OF? HOW MANY PEOPLE WILL HAVE TO GO THROUGH THIS SAME PROBLEM? AND IF IT IS A KNOWN FACT, WHY HAS THERE BEEN NO KIND OF ANNOUNCEMENT MADE PUBLICLY? I HATE TO THINK THAT OUR GOVERNMENT WOULD TAKE THAT RISK, WHERE IS THE SAFETY THAT WE AS AMERICANS ARE GUARANTEED BY OUR LEADERS AND OFFICES?
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE BRAKE PEDAL WAS APPLIED WITH FORCE REPEATEDLY WITHOUT ANY RESPONSE FROM THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE MASTER CYLINDER WAS FRACTURED AND CAUSED THE BRAKE LINES TO BURST. IN ADDITION, THE RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED BECAUSE THE REQUIRED EQUIPMENT WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT DEBRIS FROM THE VEHICLE WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE STARTER AND THE FLY WHEEL WOULD HAVE TO BE REPLACED BECAUSE THE MOTOR HOUSING EXHIBITED CRACKS THAT THE STARTER BOLTS MOUNTED INTO. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 02/12/13*LJ
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver’s side seat belt and passenger’s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not working. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
WHEN TRYING TO STOP, THE ABS WOULD ENGAGE AT LOW SPEEDS, CAUSING THE VEHICLE TO TAKE LONGER TO STOP, AND ALMOST CAUSED SEVERAL REAR-END ACCIDENTS. THS LED TO A REPLACEMENT OF THE FRONT BEARINGS AND HUBS BECAUSE OF RUST DAMAGE, AT A COST OF $1389.67. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
OUR 1999 CHEVROLET SUBURBAN HAD AN AUTOMATIC TRANSMISSION THAT BEGAN SLIPPING FROM 800 MILES. EVERY TIME MY WIFE TOOK IT TO THE DEALER THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT, NOR COULD THEY DUPLICATE THE PROBLEM. THE SLIPPING ONLY HAPPENED PERIODICALLY AND I WOULD HAVE BEEN SURPRISED IF THEY COULD HAVE DUPLICATED IT. SHE WAS ALSO TOLD BY THE DEALER THAT THIS MAY BE SOMETHING THAT IS NORMAL WITH A COMPUTERIZED TRANSMISSION. MAYBE IT WAS JUST A DELAY. WELL, ON DEC 27, 2004 OUR TRANSMISSION DECIDED TO ACT VERY STRANGE AND WOULD NOT SHIFT BEYOND 3RD GEAR. WE TOOK IT TO THE DEALER AND IT WAS LOCKED UP IN 3RD GEAR. AT THIS POINT THE CAR WAS A YEAR AND A HALF AND APPROX 33,000 MILES PAST WARRANTY. THE DEALER NEEDED TO SPEAK TO GM ABOUT ANY WARRANTY COVERAGE SINCE IT WAS BEYOND THE WARRANTY. GM SAID THEY WOULD ONLY COVER HALF OF IT SINCE IT HAD NOT BEEN BROUGHT IN REGARDING THE TRANSMISSION IN APPROX 26,000 MILES. IT HAD CONTINUED TO SLIP BUT THE INFO GIVEN TO MY WIFE WAS THAT MAYBE THIS WAS NORMAL, SO SHE HAD NOT ADDRESSED IT FURTHER. THEN WE ENDED UP NEEDING A NEW TRANSMISSION AND THEY WOULD NOT COVER IT COMPLETELY. NOW HERE WE ARE A YEAR AFTER THAT AND I FIND BUNCH OF SERVICE BULLETINS WITH THE SAME PROBLEM. OBVIOUSLY I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM, NOR WILL I BE THE LAST. I BELIEVE THAT THIS INFO SHOULD BE RESEARCHED AND LOOKED INTO. IT JUST DOES NOT SEEM RIGHT. TO TOP THIS OFF MY BRAND NEW TRANSMISSION IS ALSO DOING THE SAME SLIPPING AND I CAN GUARANTEE THAT WE WILL TAKE IT IN EVERY TIME IT SLIPS, NO MATTER WHO SAYS IT MAY BE NORMAL. *JB
TRANSMISSION FAILURE IN 1999 K1500 SUBURBAN WITH 49600 MILES WHILE TOWING 18 FOOT LIGHTLY LOADED BOX TRAILER ON LEVEL GROUND. TOWING WAS IN ACCORDANCE WITH INSTRUCTIONS IN OWNERS MANUAL TO TOW IN OVERDRIVE. TRANSMISSION FAILED 150 MILES AFTER STARTING TOW. SUBSEQUENT CHECKING OVER INTERNET AND WITH FRIENDS HAS REVEALED MANY OTHERS HAVE EXPERIENCED SAME TYPE FAILURE. CHEV DEALER STATES THAT THERE IS NO FACTORY SERVICE BULLETIN CONCERNING TRANSMISSION FAILURES. FAILURE APPEARS TO BE DO TO EXCESSIVE HEAT BUILD UP.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
1999 CHEVROLET SUBURBAN. AS OF 4/28/04 WITH ONLY 47K MILES, A/C COMPRESSOR DEFECTIVE & DEALER WILL NOT REPLACE IN SPITE OF SEVERAL ATTEMPTS TO REPAIR BEFORE WARRANTY EXPIRED, AS SOON AS 3 MONTHS AFTER PURCHASE IN OCTOBER OF 2002. REPLACED BRAKES 3 TIMES AT OUR EXPENSE. DEALER (BOB NEILL PONTIAC IN WINSTON-SALEM, NC REFUSED TO REPAIR UNDER WARRANTY), STEERING PROBLEMS, ATTEMPTED REPAIR, AGAIN AT OUR EXPENSE. REPLACED DOOR LOCKS AND WINDOW MECHANISM'S AT OUR COST. TOTAL PIECE OF JUNK. WILL NEVER BUY FROM BOB NEILL PONTIAC IN WINSTON-SALEM, NC AGAIN & WILL NEVER BUY ANOTHER GM PRODUCT. JUST BOUGHT ENTIRE FLEET (6 TRUCKS) FROM CHEVY. DEALER N KERNERSVILLE, NC). WAITING WITH BAITED BREATH FOR THE ENTIRE LOT TO BREAK DOWN. COMPLETELY DISGUSTED WITH GM.
I NOW HAVE MY THIRD TRANSMISSION AND SECOND FUEL PUMP
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 190,000.
DOORS HAVE TO BE SLAMMED IN ORDER TO CLOSE PROPERLY, THE RIGHT DOOR IN THE REAR PASSENGER SIDE FALLS OFF THE HINGES AT LEAST ONCE A MONTH AND HAS TO BE READJUSTED AND THE PART THAT HOLDS THE DOOR INTO THE HINGES HAS TO BE HAMMERED BACK INTO PLACE BEFORE THE DOOR IS ABLE TO CLOSE. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH UPHILL, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE BRAKE PEDAL WAS APPLIED WITH FORCE REPEATEDLY WITHOUT ANY RESPONSE FROM THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A STOP AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE MASTER CYLINDER WAS FRACTURED AND CAUSED THE BRAKE LINES TO BURST. IN ADDITION, THE RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED BECAUSE THE REQUIRED EQUIPMENT WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
DT: THE CONTACT STATED THERE WAS A PROBLEM WITH THE ABS AND THE WIRING HARNESS . WHEN DRIVING LESS THAN 10 MPH AND APPLYING THE BRAKES THE ABS ACTIVATED. THE CONTACT'S HUSBAND REPLACED THE BRAKE PADS AT LEAST SIX TIMES. BEFORE THE WIRING HARNESS BURNED THE DASHBOARD WAS HOT. THE DASHBOARD LIGHTS, TAIL LIGHTS, HEADLIGHTS, AND CRUISE CONTROL WERE NOT WORKING. *AK
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND ANOTHER PASSENGER SUSTAINED MINOR ABRASIONS AND INJURIES TO THE NECK AND BACK. THE DRIVER OF THE SECOND VEHICLE WAS INJURED BUT THE EXTENT OF THE INJURIES WAS UNKNOWN. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. UPDATED 03/03/11
DEER ACCIDENT, LOST CONTROL RAN HEAD ON INTO THE CURB, HIT A SIGN. FRAME IS BENT, WINDSHIELD IS SHATTERED AND CAVED IN, FRONT PUSH GUARD IS BENT, AND FRONT PASSENGER FENDER WELL IS CAVED IN. AIRBAGS DID NOT DEPLOY!!! *TR
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I contacted Chevrolet corporate and they confirmed an open government ordered recall. They told me to contact a local dealer. I have contacted 2 dealers in the San Diego area, Bob Sall Chevrolet and Courtesy Chevrolet. Both refuse to fix the recall issue. I was told by Bob Stall Chevrolet that I could pay myself to have the work done
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver’s side seat belt and passenger’s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not working. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DT*: THE CONSUMER STATED BOTH REAR TAIL LIGHT CIRCUIT BOARDS HAVE BURNED OUT ON TWO SEPARATE OCCASIONS. THIS CAUSED NO REAR BRAKE LIGHTS AND NO REAR TURN SIGNALS. THE DEALERSHIP DETERMINED THE CIRCUIT BOARDS NEED TO BE REPLACED. *JB
DT*: THE CONTACT STATED THE RIGHT EXTERIOR HOUSING MATERIAL OF THE HEADLIGHT WAS FILLED WITH RAIN WATER AND DEBRIS. THE MOISTURE CAUSED THE HALOGEN BULB TO BLOW OUT WHICH EXPOSED THE ELECTRODES AND SHORTED OUT THE LIGHTING CIRCUIT. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THEY WERE UNABLE TO DETERMINE HOW THE RAIN WATER FILLED THE HOUSING. THERE WERE NO VISIBLE CRACKS. THE DEALER REPLACED THE ENTIRE RIGHT FRONT HEADLIGHT ASSEMBLY, INCLUDING NEW HOUSING MATERIAL. *AK
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE PULLING OUT ON TO THE MAIN STREET FROM A RESIDENTIAL HOUSING AREA, BOTH LANES CLEAR OF ON COMING TRAFFIC..DRY/SUNNY DAY.....12 NOON SATURDAY....AS I PULLED OUT I SAW 60 YARDS AHEAD TRAFFIC IN MY LANE WAS STOPPED FOR A VEHICLE 3-4 CARS AHEAD OF ME MAKING A LEFT HAND TURN. MY SPEED WAS UNDER 25 MPH AND WHEN I WENT TO APPLY THE BRAKES MY 1999 SUBURBAN 2WD WOULD NOT STOP. I APPLIED MY BRAKES WELL IN ADVANCE OF THE STOPPED VEHICLES, BUT MY SUBURBAN CONTINUED TO MOVE FORWARD WITH LITTLE OR NOT STOPPAGE. I TRIED TO DITCH THE VEHICLE TO THE RIGHT BUT COULD NOT DUE TO A TELEPHONE POLE, ROAD SIDE CEMETERY AND TREES. AT THE TIME I SAW THE ON COMING LEFT LANE DID NOT HAVE VEHICLES COMING SO I PULLED OUT INTO THAT LANE. I PASSED 2 OR 3 OF THE VEHICLE IN MY LANE BEFORE A VEHICLE TRAVELING IN THE LEFT LANE TOWARDS ME CAME. I TRIED TO STEER THE SUBURBAN TO THE LEFT INTO THE DITCH. I WAS UNSUCCESSFUL AND COLLIDED HEAD ON WITH THE OTHER VEHICLE. I HAD MY SEAT BELT ON BUT THE SEAT BELT DID NOT STOP ME FROM HITTING MY HEAD ON THE WIND SHIELD CAUSING A STAR BURST CRACK IN THE GLASS. BOTH AIR BAGS DEPLOYED....CW *JB
WHILE DRIVING SLOWLY OR FAST, AT DIFFERENT TIMES, AND NOT EVERY SINGLE TIME, TURNING TO THE RIGHT AROUND A CURVE OR TURNING A CORNER THE STEERING HOLDS THE TURN AND THEN ALL OF A SUDDEN LETS GO OF THAT HOLD. I CAN CORRECT IT BY SLIGHTLY TURNING THE STEERING WHEEL LEFT AND THEN BACK INTO THE TURN. SOMETIMES IT HOLDS THE SECOND TIME AND SOMETIMES IT LETS GO AGAIN. THIS IS REPEATED UNTIL THE END OF THE CURVE OR TURN. STEERING GEAR, PITMAN ARM, STEERING PUMP ALL REPLACED AND PROBLEM STILL IS PRESENT. *LA
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THIS IS THE THIRD TIME I HAVE REPLACED THE BRAKE PADS AND THIS TIME I HAD TO REPLACE THE RIGHT FRONT ROTOR DUE TO WARPING. THE BRAKES ON THIS VEHICLE ARE GROSSLY UNDERSIZED AND CHEVROLET KNOWS THIS. THAT IS WHY THE BRAKES ON THE NEW 2003 SUBURBAN ARE LARGER EVEN THOUGH THE VEHICLE IS SEVERAL HUNDRED POUNDS LIGHTER THAN THIS MODEL. I HAD INTENDED TO KEEP THIS CAR FOR AT LEAST 6 OR 7 YEARS BUT MUST NOW GIVE IT UP BECAUSE I AM WORRIED THE BRAKES WILL FAIL ALL TOGETHER. ALSO, THE SEAT HEATERS ON BOTH FRONT SEATS QUIT WORKING AFTER THE FIRST YEAR AND WOULDN'T BE REPLACED BY THE DEALER. *JB
TRUCK PULLS TO THE LEFT WHILE DRIVING AND PULLS HARD TO THE LEFT WHEN APPLYING BRAKES, ALTHOUGH SOME MODIFICATIONS HAVE HELPED THE TRUCK CONTINUES TO PULL LEFT, HARD LEFT, ESPECIALLY IN A PANIC BRAKING SITUATION, MODIFICATIONS INCLUDED ROTORS MACHINED, REPACKED WHEEL BEARINGS, PADS DEGLAZE, NEW FRONT BRAKE PADS INSTALLED, FRONT ROTORS SWITCHED. CJ
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .