2000 Chevrolet Suburban Owner Complaints

The contact owns a 2000 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked. The contact stated that the vehicle failed to move while in reverse(R) and only responded while in drive(D). The contact stated that the vehicle stalled while driving. The vehicle was towed to an independent mechanic who diagnosed that an unknown sensor connected to the transmission and engine had failed. The contact bought the sensor, and when the independent mechanic repaired the vehicle, the failure persisted. The independent mechanic then diagnosed that the transmission had failed. The vehicle was repaired. The contact stated that a year later, on a separate occasion, the vehicle failed to start. The contact replaced the battery. The contact stated that afterwards, an abnormal sound was coming from the vehicle. The contact stated that the vehicle failed to function while in reverse(R) or drive(D). There was an abnormal sound coming from the engine. The contact rebuilt the transmission with a friend who was an independent mechanic. The contact stated that the fuel pump was replaced. The contact stated that three years later, the fuel pump failed to function as intended. The contact parked the vehicle, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11705912

Incident

May 10, 2014

Mileage

100,000 mi

Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.

NHTSA ID

11442091

Incident

Jan 1, 2004

I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.

NHTSA ID

11277785

Incident

Nov 3, 2019

Mileage

159,616 mi

I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT

NHTSA ID

11021301

Incident

Nov 15, 2004

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.

NHTSA ID

10993358

Incident

Jun 5, 2017

Mileage

232,000 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STARTED THE IGNITION AND THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CABLE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

NHTSA ID

10887885

Incident

Jul 22, 2016

Mileage

11,000 mi

IN THE PROCESS OF REPLACING THE FUEL PUMP FOR THE 3RD TIME.. FIRST ONE WAS UNDER WARRANTY BUT THE NEXT 2 ARE ON ME..NOW MY MECHANIC INFORMED ME OF A NEWER DESIGN ... SHOULD HAVE CAME OUT EARLIER.

NHTSA ID

10882348

Incident

Jul 1, 2016

Mileage

225,000 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 4 MPH ON DRY ROAD SURFACES, THE ABS ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER COMING TO A STOP. IN 2005, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE CONTACT HAD NOT EXPERIENCED A FAILURE AT THE TIME. THE REMEDY WAS INSUFFICIENT AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 04/08/16*LJ *JS

NHTSA ID

10825109

Incident

Jan 26, 2016

Mileage

106,000 mi

WHILE DRIVING AT 30 MILES PER HOUR APPLIED THE BRAKES AND BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR. THE VEHICLE BARELY CAME TO A STOP BEFORE I HIT ANYTHING. NO WARNING LIGHTS OR MESSAGES APPEARED BEFORE THIS HAPPENED. FOUND BRAKE FLUID LEAKING FROM RUSTED METAL TUBING ON FRAME JUST BEHIND DRIVER'S SIDE FRONT WHEEL.

NHTSA ID

10777852

Incident

Aug 2, 2015

Mileage

179,380 mi

I HAVE BEEN WORKING IN THE 9100 KEYSTONE AVE. OFFICE BUILDING FOR THE PASSED TWO AND A HALF MONTHS. FOR OVER A MONTH NOW THERE HAS BEEN A BLACK CHEVROLET SUBURBAN PARKED IN THE SPOT NEXT TO MINE. IT HASN'T BEEN TOUCHED FOR OVER A MONTH. IF IT IS A STOLEN VEHICLE I WANT TO REPORT IT SO THAT IT CAN BE RETURNED TO THE OWNER.

NHTSA ID

10744339

Incident

Jul 28, 2015

BRAKES FAILED, HAD TO DRIVE OFF THE ROAD IN FEAR OF HITTING CAR IN FRONT OF ME. CORRODED REAR BRAKE LINES, REAR BRAKE LINE BLEW OUT. *TR

NHTSA ID

10654774

Incident

Nov 13, 2014

Mileage

175,000 mi

I WAS SITTING IN MY DRIVEWAY AND I PRESSED ON THE BRAKE TO ENGAGE REVERSE WHEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THIS IS NOT A NORMAL BRAKING FOR OUR SUBURBAN. BRAKE FLUID WAS ADDED TO THE BRAKE FLUID COMPARTMENT AND BRAKES WERE RE-TESTED; BRAKE PEDAL CONTINUED TO GO TO FLOOR. FURTHER INVESTIGATION OF THE VEHICLE OUTSIDE THE SUBURBAN FOUND BRAKE FLUID LEAKING FROM BRAKE LINE WHEN BRAKE PEDAL WAS ENGAGED. *TR

NHTSA ID

10618416

Incident

Aug 2, 2014

Mileage

210,000 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED A ROUTINE MAINTENANCE HE WAS NOTIFIED THAT THE BRAKE LINE WAS CORRODED. THE TECHINICIAN STATED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/7/14*CN UPDATED 7/27/2015*JS

NHTSA ID

10594243

Incident

Mar 12, 2012

Mileage

146,000 mi

2000 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR RECALL CLAIM DENIED. *SMD THE CONSUMER STATED HE HAD THE HUB ASSEMBLIES AND SENSORS REPLACED BY A CERTIFIED MECHANIC DUE TO THE SPEED SENSORS BEING RUSTED. THE CONSUMER STATED HE HAD THEM REPLACED, FOR MUCH LESS THAN THE DEALER WOULD HAVE CHARGED.

NHTSA ID

10568468

Incident

Mar 3, 2014

MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN. *TR

NHTSA ID

10543415

Incident

Jul 11, 2011

Mileage

97,000 mi

REAR BRAKE LINES NEEDED TO BE REPLACE DUE TO CORROSION IN JUNE 2012. NOW THE FRONT BRAKE LINES NEED TO BE REPLACED DUE TO CORROSION JULY 2013. I PURCHASED THIS VEHICLE NEW IN 2000. *TR

NHTSA ID

10523954

Incident

Jun 6, 2012

Mileage

59,638 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE FRONT PASSENGER TIRE. THE CONTACT ALSO MENTIONED THAT THERE WAS A BRAKE FLUID LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 238,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10499313

Incident

Feb 19, 2013

Mileage

238,000 mi

THE BRAKE PEDAL WENT ALL OF THE WAY TO THE FLOOR WHILE I WAS IN TRAFFIC GOING ABOUT 20 MPH. I WAS ABLE TO STOP MY SUBURBAN WITHOUT HITTING THE CAR IN FRONT OF ME BY PUTTING THE CAR IN 2ND GEAR AND USING THE EMERGENCY BRAKE. THERE WERE NO WARNINGS LIGHTS OR MESSAGES IN THE MESSAGE CENTER BEFORE OR AFTER THIS HAPPENED. THE BRAKE LINE BURST ALONG THE FRAME RAIL AT A SPOT APPROXIMATELY BETWEEN THE FRONT AND REAR DRIVER'S SIDE DOOR. *TR

NHTSA ID

10487749

Incident

Dec 7, 2012

Mileage

203,458 mi

I WAS DRIVING ON YORK ROAD IN MARYLAND GOING ABOUT 35 MILES PER HOUR WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED. I PRESSED ON THE BRAKE PEDAL BUT IT WENT STRAIGHT TO THE FLOOR. FORTUNATELY I HAD KEPT A GOOD DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME. MY VEHICLE CAME TO A STOP ABOUT HALF AND INCH AWAY FROM THE CAR IN FRONT. AFTER THIS I HAD TO PULL OVER AND TAKE THE VEHICLE TO THE DEALER. DEALER FOUND THAT THE BRAKE LINES HAD RUSTED AND BRAKE FLUID WAS LEAKING HENCE THE REASON FOR THE CAR NOT BRAKING PROPERLY. *TR

NHTSA ID

10486451

Incident

Mar 15, 2012

Mileage

175,000 mi

STEEL BRAKE LINE ALONG RIGHT REAR FRAME MEMBER CORRODED AND FAILED RESULTING IN LOSS OF BRAKE FLUID AND BRAKING ACTION. INSPECTION OF OTHER STEEL BRAKE LINES SHOW EXTENSIVE CORROSION, DRAWING REASONABLE CONCLUSION THAT OTHER LINES WILL FAIL. ALL STEEL BRAKE LINES NEED TO BE REPLACED TO MAKE VEHICLE SAFE TO DRIVE. *TR

NHTSA ID

10485070

Incident

Nov 17, 2012

Mileage

194,000 mi

STEEL BRAKE LINES ALONG REAR DIFFERENTIAL CORRODED AND FAILED RESULTING IN LOSS OF BRAKE FLUID AND BRAKING ACTIONS. *TR

NHTSA ID

10485069

Incident

Jun 8, 2012

Mileage

187,000 mi

WHEN APPROACHING AN INTERSECTION TODAY THE TRAFFIC LIGHT TURNED RED AND WHEN I DEPRESSED THE BRAKE PEDAL IT COLLAPSED TO THE FLOOR CAUSING ME TO RUN THE LIGHT AND PASS INTO THE INTERSECTION. I THANK MY LUCKY STARS THAT NOBODY WAS INJURED. MY WIFE AND CHILD WERE TERRIFIED, AS WAS I, BUT WE MANAGED TO PASS THROUGH UNHARMED. *TR

NHTSA ID

10483988

Incident

Nov 11, 2012

Mileage

188,000 mi

I WAS TRAVELING DOWN A CITY STREET IN PHILADELPHIA TAKING MY YOUNG KIDS TO DAYCARE, WHEN I HAD TO COME TO AN ABRUPT STOP TO AVOID A VEHICLE MAKING AN ILLEGAL U-TURN. THE TRUCK WOULD NOT STOP THE BRAKE PEDAL WENT TO THE FLOOR THEN SLOWLY BROUGHT THE VEHICLE TO A STOP. I HAD THE TRUCK TOWED INTO A REPAIR FACILITY AND WAS TOLD BY THE MECHANIC MY SUBURBAN WAS THE THIRD IN TWO DAY PERIOD TO COME IN WITH RUPTURED BRAKE LINES DUE TO CORROSION. THIS MATTER NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I JUST ARRIVED HOME A WEEK PRIOR FROM VACATIONING WITH MY ENTIRE FAMILY IN THIS VEHICLE. MY VEHICLE HAS BEEN ROUTINELY CHECKED AND SERVICED BY BRYNER CHEVY IN JENKIN TOWN PA. I WAS NEVER INFORMED MY BRAKE LINES WERE CORRODED. *TR

NHTSA ID

10472507

Incident

Aug 22, 2012

Mileage

143,000 mi

WAS SLOWING DOWN FOR A LIGHT AT AN INTERSECTION. WAS TRAVELING AROUND 15 MPH WHEN I STARTED TO BRAKE THEN THE PEDAL "POPPED" AND WENT TO THE FLOOR. IT DID COME TO A STOP ABOUT 20 FEET INTO THE INTERSECTION, LUCKY FOR THE 7 PASSENGERS THAT WHERE WITH ME NO ONE WAS COMING THROUGH THE INTERSECTION. I CANNOT BELIEVE THAT MY BREAK LINES ARE IN THIS CONDITION AT THIS AGE. I OWNED A 78 CHEVY FOR ABOUT 12 YEARS, THE BRAKE LINES LOOKED AS GOOD AS NEW THE DAY I SOLD IT. LOOKING FOR A GARAGE THAT CAN REPLACE ALL THE LINES WITH NON-GM PARTS. UNLIKE GM I VALUE THE LIFE OF MY FAMILY. GM JUST LOST ANOTHER CUSTOMER. *TR

NHTSA ID

10469681

Incident

Aug 8, 2012

Mileage

180,118 mi

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD THE FUEL PUMP REPLACED TWO MONTHS PRIOR TO THE RECENT FAILURE. THE FAILURE MILEAGE WAS 201,000.

NHTSA ID

10467871

Incident

Jul 26, 2012

Mileage

201,000 mi