2022 Chevrolet Tahoe Electrical Problems

I am writing to formally report a critical safety defect regarding the OnStar Telematics Control Module in my 2022 Chevrolet Tahoe High Country VIN: [XXX] . My vehicle was recently diagnosed by SERRA CHEVROLET as having a failed module, which has rendered numerous essential features inoperative. This is not an isolated incident; there is clear evidence of a widespread failure affecting thousands of GM and Chevrolet owners. The failure of this module creates significant safety risks, including: * Loss of Emergency Services: The OnStar SOS button and automatic crash response are disabled, leaving me without a lifeline in the event of an accident. * Systemic Vehicle Malfunctions: This module is deeply integrated into the vehicle’s architecture. Its failure has caused [list your specific issues, e.g., "Check Engine" lights, heads-up display failure, and battery drainage]. * Disabled Connectivity: Core features I paid a premium for, such as navigation, remote start, and Wi-Fi, are now "bricked". It is unacceptable that a flagship $80,000+ vehicle is operating in a degraded and potentially dangerous state due to a known hardware defect. I am requesting that GM take immediate responsibility for this repair at no cost to me, regardless of warranty status, as this is a fundamental safety issue. Please provide a timeline on how GM intends to rectify this widespread defect. I look forward to your prompt response. Sincerely, [XXX] [XXX] 39,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11739786

Incident

Mar 28, 2026

My 2022 Chevrolet Tahoe diesel unexpectedly lost power while driving. I was stopped, made a right turn, and accelerated to approximately 34–40 mph on a two-way street when the vehicle suddenly shook, shifted into neutral, and the engine shut off without warning. There were no warning lights, dashboard messages, or prior symptoms before the failure. I was driving with two young children secured in car seats at the time. This created a serious safety risk because the vehicle became disabled in the roadway, and I had limited control while traffic was present. The vehicle has not yet been diagnosed, and the exact failed component/system is unknown. The vehicle is available for inspection upon request. The incident has been reported to a dealer or service center, but the problem has not yet been confirmed or reproduced at this time.

NHTSA ID

11734060

Incident

Apr 25, 2026

Driving down the freeway and it began raining. The wipers worked and then they just stopped working and it was pouring in the rain. I had to pull over because I couldn’t see. This has happened two other times. In having my vehicle inspected it showed no problem with the switch or wiper motor. The infotainment system also frequently locks up and restarts even after the recall was fixed.

NHTSA ID

11729144

Incident

Mar 28, 2026

The vehicle shifted itself into neutral and shut off while driving. It happened twice in three days. The first time I was pulling into the driveway so I was able to put it in park and restart the car safely. The second time I was in the middle of traffic in Tampa and it shifted into neutral and shut off in the middle of the road. Luckily no cars hit me but again I had to apply the break , restart the car and put it back in drive. This was very scary and I had my kids with me. Earlier in the day I had been driving on 75 and if it had happened then it could have been a bad wreck. It shows there are no current recalls on my vehicle. No warning lights or messages appeared. Vehicle was purchased less than 30 days ago. I will contact the dealership to verify there are no open recalls just in case but again when I checked I found none.

NHTSA ID

11724226

Incident

Mar 13, 2026

The vehicle has service driver assistance system warning. The seat vibration is not working and I believe there are issues with the sensor and or harness. There have been recalls on previous years of this vehicle for the same thing. There have been a wave of these lately, according to the dealership working on the vehicle. Parts availability is currently low because of this resulting in longer repair times. This is a key safety feature of the vehicle and must be repaired quickly. Unsuspecting users may expect warnings before collisions that may not happen.

NHTSA ID

11716133

Incident

Jan 30, 2026

Vehicle continues to experience flashing air bag light and service self-restraint system warning. Brought in twice in 2025 for self-restraint system but dealer refuses to cover under warranty. On December 18, 2025, experienced complete power and electrical failure while in transit on a turning lane. The vehicle was unable to start, or open any windows, and the transmission would not shift back into park or neutral while obstructing traffic near an active railroad. Vehicle battery was replaced and was able to safely put vehicle into gear. Vehicle battery replacement allowed for normal driving; however, from that date on the transmission started shifting harder and jerkier. On December 31, 2025, vehicle was being driven on the freeway to then experience difficult shifting and reduced power. Subsequently, the drive indicator began flashing red and a service transmission indication appeared. There has been at least three instances, since vehicle purchased, where sudden loss of power and control of the vehicle in motion has occured.

NHTSA ID

11708007

Incident

Dec 31, 2025

I'm submitting this complaint regarding an ongoing electrical defect on my 2022 Chevrolet Tahoe. The vehicle has experienced repeated sudden battery drain & no-start events, occurring approximately once per week. These failures happen without warning, sometimes after the vehicle is parked for as little as 6 hrs. All dealer updates & software campaigns were completed. Despite this, the vehicle continued to suffer no-start events. After further troubleshooting, we removed fuse F35RA (which powers only the hands-free liftgate module). Once this fuse was removed, the issue immediately stopped — confirming that the parasitic draw originates from the liftgate module, consistent with GM Technical Service Bulletin 24-NA-039. This indicates a known electrical defect. This problem has caused multiple safety concerns: The vehicle has left my family stranded late at night. My husband works in Chicago & relies on this vehicle. A sudden no-start or complete electrical failure in that environment is dangerous. We were unable to transport our children to scheduled activities due to the vehicle being completely dead. Repeated deep discharges are damaging the battery we purchased only months ago. A family vehicle shouldn't unpredictably become inoperative. This is not normal wear — it's a safety-critical electrical defect that could strand owners in unsafe conditions, especially in winter climates. GM hasn't issued a recall for this issue despite issuing a TSB documenting the defective behavior. The frequency & severity of electrical failure suggest this should be investigated as a potential recall. I'm requesting NHTSA review this matter due to the safety implications & the repeated nature of the failures. Incidents: No-start after 6 hours parked at a friend’s home Multiple weekly no-start events before fuse removal Occurred before & after software updates were performed Location: Incidents occurred both at home & away from home. Thank you for reviewing this complaint.

NHTSA ID

11703579

Incident

Nov 1, 2025

To Whom It May Concern, I am writing to express my absolute shock, extreme frustration, and profound distress regarding the catastrophic and recurring failures of the BRAND NEW $86,626.50 2022 Chevrolet Tahoe RST we purchased from Community Chevrolet (200 W Olive Ave, Burbank, CA 91502). We did not purchase a used, low-budget vehicle; we invested a life-altering sum of EIGHTY-SIX THOUSAND DOLLARS in what we expected to be a safe, reliable family SUV. Instead, we have received a death trap that the dealership refuses to fix permanently. This vehicle is fundamentally unsafe to operate. We have brought it to your dealership four (4) times for the same critical safety issues, and each time, we receive the same insulting explanation: a "software update" or "recalibration." These are not fixes; they are negligent bandaids designed to clear error codes long enough for us to drive off the lot. We are experiencing terrifying, random SYSTEM FAILURES while driving: "Service ESC" warning "Forward Collision System Unavailable" "BRAKE SYSTEM FAILURE 62MPH TOP SPEED" Let me be unequivocally clear: the braking system has failed twice while my wife and three young children were inside the vehicle, nearly resulting in fatal collisions on the freeway and city streets. This is not an inconvenience; this is a life-threatening defect that you have failed to remedy. The negligence displayed by returning this vehicle to us in an unsafe condition is staggering. The financial and personal toll is immense and completely unacceptable: We have paid for tow trucks three times. We have missed work, leading to a formal warning for my wife's employment. We have incurred costs for rental vehicles and arranging essential transportation for medical appointments and school runs. For $86,000, I expect a vehicle that adheres to basic safety guidelines, not one that endangers my family and others on the road. The vehicle had approximately 56,000 miles when these critical issues became severe, yet it is

NHTSA ID

11703283

Incident

Dec 3, 2025

The Onstar telematics control module failed and the dealership says the repair parts are not available with no expected delivery date. This disables the Onstar system and GPS.

NHTSA ID

11691468

Incident

Sep 10, 2025

Wipers failed during heavy rain in heavy traffic on 7/3/25. Wipers randomly started working. The wipers failed again during a heavy rain on 8/13/25 again in moderate traffic. Wipers failed during heavy rain, was unable to see while driving on an Interstate. I was able to navigate to the shoulder of the highway but was very scary being on an interstate highway in heavy traffic. Dealership repair occurred on 8/14/25. No warnings of any kind prior to the failures.

NHTSA ID

11685717

Incident

Jul 3, 2025

I along with many owners have experienced the widespread OnStar/telematics module failures in the current generation Tahoe and GM vehicles, which cause onboard system outages like navigation, safety alerts, city emergency services, cellular connectivity, Android Auto/Apple CarPlay, and even instrument cluster functions sometimes going offline. The part is often back-ordered with no ETA, while GM denied warranty coverage causing the owner to pay for the replacement part and all labor.

NHTSA ID

11682797

Incident

May 1, 2025

The windshield washer pump began smoking and has burnt electrical smell. Fuses for the washer pump did not blow to disconnect power from the pump. The pump continued to receive power after the key/pushbutton was turned off. This is a potential fire hazard while driving. Also a visibility hazard when the washer pump fails. This vehicle is a City of Cripple Creek, CO police vehicle. This failure has now happened on two of our Police Defenders (Tahoe).

NHTSA ID

11675897

Incident

Jul 24, 2025

The windshield washer fluid pump began smoking and has burnt electrical smell. Fuses for the washer pump did not blow to disconnect power from the pump. The pump continued to receive power after the key/pushbutton was turned off. This is is potential fire hazard while driving. Also a visibility hazard when the washer pump fails. This vehicle is a City of Cripple Creek, CO police vehicle. This failure has now happened on two of our Police Defenders (Tahoes).

NHTSA ID

11675892

Incident

Jul 23, 2025

Odometer Fraud. The contact purchased a 2022 Chevrolet Tahoe. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,305 and at the time of registration, it was discovered that the mileage was 88,822.

NHTSA ID

11672692

Incident

Oct 17, 2024

Mileage

88,822 mi

On May 9th, 2025 we had to have our 2022 Tahoe towed to the local dealership. There was a transmission error message and the battery was completely drained. The dealer put a new battery in it for $485 and we were told it was good to go. The next day, the car would not go into Reverse. Had to have it towed back to the dealership and was told that the Transmission failure was a recalled part and would be covered. Later we were called and told even though the part that had failed is in fact the same part in the open recall, that our VIN was not on the recall list and the cost to fix the vehicle would not be covered. In addition to all the headaches and money out of pocket (rental cars, tows, new battery) we now have to wait at least 4 - 6 weeks to receive the recalled part but since our VIN is not on the 2022 Tahoe recall list (even though it is the same part as the recall that failed), we are having to pay out of pocket for the repairs. Chevy needs to stand behind this recall and cover the cost.

NHTSA ID

11661011

Incident

May 9, 2025

The Onstar module has failed. This part is the Telematic Control Unit or TCU. This is a widespread issue with no ETA of part replacement. This is an issue that is not often covered under warranty especially for vehicles outside of the age/mileage requirement of the company. This should be investigated and issued as a recall.

NHTSA ID

11660549

Incident

May 10, 2025

Dear. My name is [XXX] . Phone # [XXX] . My email: [XXX] On [XXX] my Tahoe suddenly shut off while I was driving over 70 mph on the highway. It was towed to the South pointe chevrolet dealership in tulsa. I was told a fuse had failed and paid nearly $400. On April 17, 2025 they returned my Tahoe and said it fixed. [XXX] When i tried to start engine, then it acted like something almost can't start, then i text dealership and told them situation. On [XXX], the same failure occurred again — again at highway speed — nearly causing an accident with an 18-wheeler. The Tahoe was towed a second time. 2 times i was able to re-start engine drive until i stop then can't start it agian. Both time i smell something burned when i tried to re-start it. On April 21, I texted the service manager about GM TSB N252494000, which describes propulsion loss involving the L87 engine — the same engine in my Tahoe. Two days later, I was sent an invoice for $865.30 for a starter replacement. I was told the repair would not be covered under warranty — despite the vehicle still being under 60,000 miles at the time and the defect appearing to fall under a known GM issue. This is a recurring, life-threatening failure that GM and its dealer have not fixed. The vehicle is still under warranty, yet GM is refusing to cover the repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11658342

Incident

Apr 21, 2025

Purchased brand new. Had for awhile and the veh shook. Took it in and the replaced with all brand new lifters. Still not correct than replaced with all new fuel injectors. Now when I take it in for the last several months it’s 1.5 to 2 quarts low on oil. Told that GM standard says 1.5 quarts low between oil changes is normal!!! I’m currently on an oil consumption test at each 1,000 miles snd I’m at 2 qrts with 1,500 til my next oil change. The volume on the radio goes up and the computer is stuck and you cannot turn the radio off or use the computer screen at all. You have to turn off the vehicle and start it again in order for the buttons to work.

NHTSA ID

11656836

Incident

Jun 20, 2024

The contact owned a 2022 Chevrolet Tahoe. The contact stated that, while driving at an undisclosed speed, the center console armrest suddenly burst into flames. The contact was able to pull to the shoulder of the roadway and evacuate the vehicle. Within moments, the front end of the vehicle became engulfed in flames. The air bags did deploy. Local emergency services were able to extinguish the flames but did not investigate the cause of the fire. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a second-degree burn to his left pinky finger. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to send a specialist to inspect the vehicle. The VIN was not available. The failure mileage was 73,000.

NHTSA ID

11653659

Incident

Mar 6, 2025

Mileage

73 mi

The contact owns a 2022 Chevrolet Tahoe. The contact stated that while driving at various speeds, several unknown warning lights were intermittently illuminated. The vehicle was taken to a local Auto Zone where it was diagnosed with an ABS - U1006 (Loss of Communication). The vehicle was taken to a local dealer where the vehicle was repaired under Customer Satisfaction Program: N242435631; however, the vehicle was left for further investigation and further repairs. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

NHTSA ID

11646675

Incident

Feb 15, 2025

Mileage

60,000 mi

The check engine light illuminated cause us to park the vehicle until diagnosed. The diagnosis is the Onstar system has failed causing the check engine light to illuminate. Even without paying the fee for onstar the light still illuminates rendering the vehicle “disabled” under Indiana clean air requirements. They will not run the required emissions test to certify or plate your car with a check engine light on. The dealer stated the vehicle can still be driven however we will no longer know if there are ancillary issues because the check engine light goes on and off. Ironically this happened two months after a software recall performed by the dealer. If the vehicle is safe to drive with an onstar failure there should be no reason the check engine light illuminates taking attention away from more serious potential issues.

NHTSA ID

11646104

Incident

Feb 21, 2025

Continuous alert(3 months)- service transmission, unable to shift gears. Safety concerns due to possibility of transmission failure.

NHTSA ID

11645775

Incident

Dec 12, 2024

Vehicle reduced power and displayed many errors on the dashboard, including reduced function of forward collision avoidance, reduced acceleration, ESC SES TC. A vibration/rumble was observed (unsure if it was steering assist or propulsion surging), as well as increased engine speed without vehicle acceleration and no engine speed increase while pressing the accelerator. Turns seemed to make the symptoms worse and cycling power on the truck would temporarily clear the faults. Root cause was determined to be TSB 21-NA-149 Cause 3 and diagnosis and repairs took more than a week.

NHTSA ID

11579969

Incident

Sep 24, 2023

Transmission Failure/Windshield Wiper Failure- While traveling approximately 48mph, the vehicle completely locked up. Tires screeched, vehicle came to a grinding halt. Two of my children were in the vehicle (15yrs and 7yrs of age.) This was sudden and without warning! The vehicle almost rolled, and we were lucky that no vehicles were behind us or we would have been rearended. At that time, we pulled over and the vehicle was towed to the service department at the local dealership. Just days before, the windshield wipers completely failed while driving, in the middle of a downpour. I had to pull the vehicle over and wait for the rain to calm before returning home. Also, the entire display panel went blank while driving, as if the vehicle was turned off. I was unable to determine speed etc. There had been a cascade of odd malfunctions days prior to the major events, the clock stopped working, the compass stopped working. The service department informed me that there was a "Bad Valve Body." I was told by the service manager that he had "never heard" of a vehicle doing this. My children and I are terrified to get back in the vehicle, as we almost had what could have been a fatal accident. I am in contact with GM/Chevrolet on possible remedies. I should note again that there are several other defects with the vehicle, that all seem to surround microchip/electrical components. They all seemed to have failed at once, which leads me to believe there is a larger systemic problem with this vehicle, the processors, and components. Again, this was a sudden cascade of failures. I have video of the windshield wipers non-functional during the rain. I was able to take the video after I had stopped. This is exceptionally dangerous. This vehicle is available for inspection. There were NO warnings lamps or messages. NO insurance has been involved. To my knowledge the dealer has not re-created the failures, but I have video of the panel black out as well.

NHTSA ID

11575789

Incident

Feb 25, 2024

While driving on highway radio, turn to full max volume and became unresponsive to any other inputs. Steering wheel volume control as well as radio volume control and power buttons were not responsive. Max volume was only resolved by turning vehicle off and back on 30 minutes later. This has happened several times in 2 years.

NHTSA ID

11556761

Incident

Nov 25, 2023