2001 Chevrolet Tracker

IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES.THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM IS ADMINISTERING THE PROGRAM IN PHASES DUE TO PART AVAILABILITY.THE FIRST PHASE STARTED IN OCTOBER 2007 AND COVERS THE MY 1999 AND 2000 VEHICLES.OWNERS OF MY 2001 THROUGH 2004 VEHICLES WILL RECEIVE LETTERS AT A FUTURE DATE, BUT ARE ELIGIBLE TO RECEIVE FREE REPAIRS FROM THE PROGRAM IF THE CROSSMEMBER REQUIRES REPLACEMENT.GM'S PROGRAM PROVIDES FREE INSPECTIONS FOR CONSUMERS EVERY 12 MONTHS THROUGH THE TERMS OF THE POLICY ADJUSTMENT.COPIES OF THE DEALER BULLETIN AND OWNER LETTER FOR GM'S SPECIAL COVERAGE PROGRAM ARE ATTACHED TO THE CLOSING REPORT FOR THIS INVESTIGATION. THE RATE OF CONFIRMED LCA SEPARATIONS AT 5 YEARS IN SERVICE IS LESS THAN 10 PER 100,000 VEHICLES, WHICH IS LOW RELATIVE TO OTHER INVESTIGATIONS OF FRONT SUSPENSION ISSUES PREVIOUSLY INVESTIGATED BY ODI. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

The contact owns a Graco Safety Seat, Model Number: 2203450, Model Type: N/A manufactured 04/11/2024. The contact stated that the safety seat was being used in a 2001 Chevrolet Tracker. The contact stated that while attempting to remove her [XXX]granddaughter from the safety seat, the chest clip was stuck and failed to release from the chest buckle, causing the contact to maneuver and to slide her granddaughter out of the safety seat. The manufacturer was not notified of the failure. The safety seat was not replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11595784

Incident

Jun 21, 2024

INSIDE TIE ROD END DO NOT LINE UP PROPERLY WITH OUTSIDE TIE ROD ENDS ARE FINE AND IN A SHARP TURN IT CAUSE THE FRONT TO SHAKE VERY BAD I CAN LIFT 300 LB AND IT TOOK EVERYTHING I HAD TO CONTROL IT FROM ROLLING OVER. MECHANIC SAID I MUSCLED THE METAL IN TO PLACE AND DAMAGE BOTH INSIDE TIE RODS ENDS ONLY. I HAVE NO REPLACED THEM YET NOT SURE WHAT TO DO. I IF I HAD NOT BEEN STRONG ENOUGH TO BEND THE MEDAL THERE WOULD HAVE BEEN A WRECK. I BEEN KNOW BREAK AND BEND PARTS LIKE THIS BEFORE.

NHTSA ID

11291437

Incident

Nov 1, 2019

PASSENGER FRONT LOWER CONTROL ARM MOUNTING BRACKET HAS DETACHED FROM THE FRONT CROSSMEMBER. HAPPENED TODAY MARCH 28TH 2017. VEHICLE WAS ORIGINALLY SOLD AND DRIVEN IN NORTH MISSOURI. DOES HAVE CONSIDERABLE RUST, BUT DIDN'T KNOW THE SUSPENSION MOUNTING POINT WOULD BREAK FREE? I WAS A FEW BLOCKS FROM MY RESIDENCE WHEN IT HAPPENED AND NO INJURIES OCCURRED. IT HAPPENED ON NORTH SIDE DR. IN FORT WORTH,TX. OVERCAST, DRY PAVEMENT ON TRAFFIC. I HIT BUMPS ON RAILROAD CROSSING AND QUITE A FEW POTHOLES.

NHTSA ID

10969105

Incident

Mar 28, 2017

Mileage

131,762 mi

TL* THE CONTACT OWNS A 2001 CHEVROLET TRACKER. WHILE DRIVING AT APPROXIMATELY 35 MPH, OIL LEAKED FROM THE VEHICLE. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE ENGINE AND SMELLED A STRONG OIL ODOR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VALVE COVERS LEAKED OIL ONTO THE EXHAUST AND CAUSED SMOKE TO EMIT FROM THE ENGINE. UPDATED 03/07/16.*JB

NHTSA ID

10786807

Incident

Apr 15, 2015

Mileage

94,000 mi

MY MECHANIC ADVISED ME THAT THE FRONT SUSPENSION CROSS MEMBER IS RUSTED TO THE POINT THE IT WILL SNAP OFF. WHEN I MAKE A RIGHT HAND TURN OR GO OVER BUMPS I CAN HEAR CRACKING NOISES. CONTACTED CHEVY (GM) WAS ADVISED THAT I AM 4 YEARS TOO LATE IN CONTACTING THEM. ASKED ABOUT THE RECALL, THEY TOLD ME IT WAS A SILENT RECALL. AND BECAUSE I LIVE IN A STATE THAT HAS SNOW AND ICE THIS CONTRIBUTED TO THE PROBLEM. I ADVISED THAT IS THIS IS THE CASE THEN EVERY CAR IN THIS STATE WOULD HAVE THE SAME PROBLEM. FOLLOWING IS FROM GM'S WEBSITE: " FRONT SUSPENSION CROSS MEMBER DID NOT RECEIVE ADEQUATE CORROSION PROTECTION. THE RESULT OF THIS CONDITION MAY BE MOST NOTICEABLE ON VEHICLES DRIVEN IN AREAS WHERE RUST IS MOST COMMON, SUCH AS AREAS WHERE SALT IS USED TO CONTROL SNOW AND ICE. THE CORROSION MAY ADVANCE AND CAUSE RUST-THROUGH PERFORATION OF THE CROSS MEMBER IN THE AREA OF THE LEFT OR RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS. AS THE CORROSION PROGRESSES THE CROSS MEMBER WILL BECOME THINNER AND THE ATTACHMENT BRACKETS AND THE PERFORATIONS WILL GROW IN SIZE. IF THERE ARE SUBSTANTIAL AMOUNT OF PERFORATIONS, THE LEFT AND RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS WILL BECOME WEAKENED AND BEGIN TO FLEX. IF THIS OCCURS, THE CUSTOMER MAY NOTICE FRONT TIRE WOBBLE, STEERING LOOSENESS, VEHICLE PULL TO ONE SIDE, FRONT END NOISES (CLUNK, BANG, RATTLE, ETC) VEHICLE SHAKING, OR STEERING WHEEL ROTATION WHEN SHIFTING FROM REVERSE TO DRIVE AND DRIVE TO REVERSE.

NHTSA ID

10734170

Incident

Apr 15, 2015

Mileage

130,000 mi

IN JUNE 2011, CAR WAS ALMOST 10 YRS. OLD AND HAD 99,919 MILES ON IT. BROUGHT IT TO DEALER FOR 100,000 MILE TUNE-UP AND OTHER WORK. ASKED THEM TO CHECK OUT ENTIRE CAR, AND SAW BANNERS FOR 24 POINT INSPECTION IF I ADDED TIRE ROTATION...SO I DID. IN SEPT. 2014 (CARS 13 YEARS OLD AND HAS 113, 000 MILES ON IT) I'M TOLD THAT FRONT SUSPENSION CROSSMEMBER WILL NEED TO BE REPLACED (SOON). WHEN I WENT ONLINE TO FIND THE PART, FIRST SITE I SEE TELLS ME ABOUT GM'S "SPECIAL WARRANTY" ON THAT PART. I CHECK MY DEALER RECEIPT AND REALIZE THE RUSTED PART SHOULD'VE BEEN REPLACED, FOR FREE, BACK IN 2011. NOW, IT'S ACTUALLY BUSTED THROUGH AND CAN NOT BE DRIVEN SAFELY. CONTACTED GM/DEALER, CAR WAS TOWED TO DEALER AND BACK HOME. GM/DEALER WILL NOT PAY FOR REPLACEMENT BECAUSE ALL THAT RUST HAPPENED IN THE LAST 3 (ISH) YEARS, NOT IN THE CLOSE TO 10 YEARS IT WAS DRIVEN FOR CLOSE TO 100,000 MILES ON CHICAGO AREA STREETS WHICH ARE HEAVILY SALTED. THE STREETS UP HERE ARE SANDED AND IN THE LAST 3 (ISH) YEARS I'VE ONLY PUT ANOTHER 13,000 MILES ON THE CAR. NEVER SEEN THE INSIDE OF A GARAGE SO 'PARKED' CONDITIONS ARE THE SAME IN BOTH AREAS. I HAVE FILED A COMPLAINT W/THE BBB SO WE'LL SEE HOW FAR THAT GETS ME. FILING THIS COMPLAINT BECAUSE GM'S ANSWER TO MY QUESTION OF WHY IT WASN'T REPLACED IN 2011 WAS THAT "DEALERS ARE NOT REQUIRED TO TELL CUSTOMERS ABOUT SPECIAL WARRANTY PARTS". SERIOUSLY??? *TR

NHTSA ID

10690096

Incident

Jun 10, 2011

Mileage

99,919 mi

MY FRONT SUSPENSION CROSSMEMBER COMPLETELY CORRODED AND CRACKED IN HALF MAKING MY CAR NOT DRIVABLE. I LOCATED THE SPECIAL COVERAGE PROGRAM ONLINE AS THIS APPEARED TO BE A COMMON OCCURRENCE. I AM THE 2ND OWNER. I PURCHASED THIS CAR FROM A WOMAN WHO RESIDES IN ASSISTED LIVING AND HAD BEEN IN ASSISTED LIVING SINCE THE SPECIAL COVERAGE NOTICE. AS SHE DID NOT HAVE A DRIVER'S LICENSE, THIS VEHICLE SAT IN HER GARAGE WITHOUT THE NEEDED REPAIR COVERED BY GM UNTIL HER FAMILY SOLD IT TO ME IN JUNE. AFTER A 90MIN CALL WITH A GM REP 10/20/14, I SPOKE WITH GM SUPVR [XXX] WHO ASSURED ME GM WOULD COVER COST TO TOW TO THE CLOSEST DEALERSHIP AS WELL AS COVER THE REPAIR. HE LEFT A VMAIL FOR THE DEALER BUT DID NOT SPECIFY THIS OFFER. I LEFT 5 UNRETURNED VMAILS FOR [XXX] UNTIL I SPOKE WITH SUPVR [XXX] 10/22/14. [XXX] ADV SHE WOULD HAVE HER DIRECT REPORT MAY PLACE A REQUEST FOR CONSIDERATION STATING THIS WOULD NEED TO BE APPROVED AND [XXX] SHOULD NOT HAVE PROMISED TO COVER THIS REPAIR. 10/27/14 [XXX] 866-760-5700 [XXX] CALLED AND VERY CURTLY ADVISED THIS WILL NOT BE COVERED AND SARCASTICALLY REMINDED ME OF THE EXPIRATION OF SAID "SPECIAL COVERAGE." I REQUESTED [XXX] SUPERVISOR AND [XXX] ADVISED "LET ME TELL YOU WHAT HE WILL SAY..HE WILL SAY 'NO'.." I ASKED FOR [XXX] SUPERVISOR AGAIN AND WAS TOLD SHE WOULD HAVE THAT PERSON CALL ME. 10/30/14 AS I HAVE NOT RECEIVED A CALL BACK I CALLED GM AND AFTER 21MIN I WAS DIRECTED TO ANOTHER REP. [XXX]. 16MIN LATER I WAS TOLD BY [XXX] SHE WOULD HAVE [XXX] SUPVR [XXX] CALL ME WITHIN THE NEXT 48HRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10651305

Incident

Oct 19, 2014

Mileage

72,000 mi

WHILE BACKING UP OUT OF MY DRIVEWAY, I HEARD AN ODD SOUND AND THE VEHICLE PULLED TO THE LEFT. I STOPPED THE CAR AND WAS TOLD BY MY SON TO NOT DRIVE IT UNTIL HE LOOKED AT IT. I AM 77YR AND HE WAS WORRIED ABOUT HIS MOTHER GETTING INTO AN ACCIDENT. MY SON SAID THE FRONT SUSPENSION CROSSMEMBER RUSTED IN HALF AND THE CAR WAS NOT DRIVABLE. I HAVE CONTACTED GM AT 800-222-1020 BASED ON THE NHTSA ACTION NUMBER : EA06018. THE REPRESENTATIVE TOLD ME THERE WAS NO RECALL FOR THIS PART, HOWEVER YOUR WEBSITE CONTRADICTS THAT STATEMENT. YOU HAVE MY PERMISSION TO SPEAK WITH [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10648771

Incident

Oct 19, 2014

Mileage

72,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.