Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Sep 17, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 409 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1998 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 30, in the owner's own words
THE POWER SLIDING DOOR WONT OPEN OR CLOSE AT TIMES. HAS HAD ALL OF THE RECALS DONE. TODAY THE DOOR CLOSED ON MY SONS LEG AND WOULD NOT STOP MOVING OR REVERSE CAUSING A LARGE BRUISE TO HIM.*AK
NHTSA ID
10091190
Incident
Sep 17, 2004
Mileage
110,000 mi
Body & structurePowertrain (other)Visibility
Filed Mar 17, 2004
WHILE DRIVING AT HIGH SPEEDS ANTIFREEZE WAS MIXED IN WITH THE OIL. THIS CAUSED THE VEHICLE TO VIBRATE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS CAUSED THE TRANSMISSION TO BREAK. THE SLIDING DOOR ON THE DRIVER'S SIDE RUBBER TRIM HAD FALLEN OFF, WATER WOULD GET INTO THE TRUNK WHEN IT RAINED, AND THE REAR WINDSHIELD DID NOT WORK PROPERLY. *SC
NHTSA ID
10055639
Incident
Jan 10, 2004
Mileage
145,000 mi
Body & structure
Filed Jun 18, 2003
I OWN A 1998 CHEVROLET VENTURE LS VAN. THE HEADLIGHT ASSEMBLIES' SEALS DON'T KEEP THEM FROM FILLING FROM WATER CAUSING THE LIGHTS (HEADLIGHTS AND TURN SIGNALS) TO SHORT OUT. FURTHER, DUE TO THE KNOWINGLY DEFECTIVE ASSEMBLIES, THE HEADLIGHT CRYSTALS POP OFF (DUE TO THE POOR SEAL). THIS OCCURRED TO ME WHILE I WAS DRIVING AND I SUBSEQUENTLY RAN OVER THE CRYSTAL SPRAYING DEBRIS BEHIND ME. IN CONTACTING CHEVROLET CUSTOMER SERVICE CENTER'S TOLL FREE NUMBER, THEY SAID THAT THERE IS NO RECALL FOR THIS DEFECTIVE SAFETY EQUIPMENT AND THEY DON'T SEE A PROBLEM WITH THESE SCENARIOS. IN DOING FURTHER RESEARCH, I'VE DISCOVERED THAT THESE DEFECTIVE ASSEMBLIES WERE VERY COMMON, CHEVROLET HAS IN FACT ISSUED A TSB HIGHLIGHTING THIS COMMONLY KNOWN DEFECT, AND IN TALKING WITH A CHEVROLET DEALERSHIP SERVICE WRITER HE RELATED THAT HE HAS SEEN FAR MORE OF THESE PROBLEMS THAN HE WOULD LIKE TO EVER SEE. DOES THE NTSB CONSIDER FULLY FUNCTIONAL HEADLIGHTS AND TURN SIGNALS TO BE NECESSARY SAFETY EQUIPMENT? HOW ABOUT HEADLIGHT CRYSTALS FLYING OFF VEHICLES WHILE IN OPERATION? *NLM
NHTSA ID
10023298
Incident
Jun 1, 2003
Mileage
87,600 mi
Body & structure
Filed Sep 30, 2002
THIS IS A PART THAT FAILED AGAIN AFTER REPLACEMENT BY RECALL NHTSA # 01V067000 & 01V264000. REPLACED PART HAS FAILED CAUSING DOOR TO NOT FULLY LATCH AT TIMES. GM CONTACTED BY OWNER - GM EMPLOYEE - LEMONT BARLOW (866) 942-4368 HAS ADVISED OWNER THAT SINCE PART WA S REPLACED UNDER RECALL AND ONE YEAR HAS PASSED, GM NO LONGER WILL PROVIDE ANY REPAIRS. DEALER HAS DIAGNOSED (IN WRITING TO OWNER) REPLACED ACTUATOR AS BEING DEFECTIVE. MR
NHTSA ID
767936
Incident
Jul 1, 2002
AirbagsBody & structure
Filed Aug 8, 2002
Crash reported1 injury reported
THE CONSUMER HAD ACCIDENT AND WAS SERIOUSLY INJURED AS THE RESULT OF THE AIR BAGS FAILURE TO DEPLOY. *YH DOORS DO NOT OPEN DRIVER HAS TO MANUALLY OPEN THE DOOR.*TS
NHTSA ID
567055
Incident
Apr 2, 2002
Body & structure
Filed Mar 12, 2002
SLIDING DOOR WILL NOT LOCK PROPERLY, ON SEVERAL OCCASION S FOUND DOOR OPEN. VEHICLE BEEN TO THE DEALER ON SEVERAL OCCASIONS, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8005506
Incident
Mar 1, 2002
Body & structure
Filed Sep 24, 2001
1 injury reported
REAR PASSENGER'S SIDE SLIDING DOOR CAME OFF TRACK, CAUSING CHILD'S HAND TO BE CRUSHED. DEALER HAS BEEN CONTATCED. PLEASE PROVIDE FURTHER DETAILS.*AK
NHTSA ID
896760
Incident
Jul 27, 2001
Body & structure
Filed Aug 9, 2001
NHTSA RECALL#01V067000/ MANFACTURER'S RECALL 01013. CONSUMER TOOK VEHICLE TO GET RECALL REPAIRS DONE, AND DID NOT HAVE PROBLEM UNTIL REPAIRS WERE DONE. TOOK VEHICLE BACK TO GET RECHECKED TWICE AFTER RECALL. ALSO, DEALER DID SOME ADJUSTING.*AK
NHTSA ID
893986
Incident
May 8, 2001
Body & structure
Filed Nov 27, 2000
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
NHTSA ID
736953
Incident
Aug 4, 1999
Body & structureSeat beltsVisibility
Filed Sep 8, 2000
WHEN IT RAINS IT GOES INTO VEHICLE WHERE DOME LIGHT AND ELECTRONIC COMPUTER WERE MOUNTED ON THE CEILING WHICH MAY CAUSE AN ELECTRICAL SHORT. ALSO, ON MIDDLE REAR SEAT BOTH SEATBELTS JAMMED AND WOULD NOT LOCK IN PLACE, WHICH WONT PROTECT CHILD IN EVENT OF A CRASH. DEALER REPLACED PASSENGER'S SIDE SEATBELT, AND FIXED DRIVER'S REAR SEATBELT. FINALLY, REAR MIDDLE WINDOW PIN KEPT FALLING, WHICH ALLOWED THE WINDOWS TO STAY OPEN. DEALER FIXED THE PROBLEM 3 TIMES, BUT ON THE FOURTH TIME, THEY REPLACE THE WHOLE UNIT. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
870030
Incident
Nov 1, 1999
Body & structure
Filed Apr 24, 2000
INTERMITTENTLY WHEN SHUTTING THE SLIDING DOOR, IT AUTOMATICALLY POPS BACK OPEN. VAN HAS BEEN TO THE DEALERSHIP SIX TIMES. DEALER IS NOT ABLE TO FIX THE PROBLEM COMPLETELY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ID
860800
Incident
Nov 11, 1999
Body & structure
Filed Sep 15, 1999
Fire reported
THE DRIVER SIDE DOOR'S INSIDE PANEL HAD SMOKE COMING FROM IT. THE DOOR PANEL HAD CAUGHT ON FIRE. DOOR HAS POWER LOCKS & WINDOW SWITCH. POLICE TOOK A REPORT. MANUFACTURER COULD NOT LOOK AT VEHICLE UNTIL WEEK LATER. *AK
NHTSA ID
847826
Incident
Aug 11, 1999
Body & structure
Filed Aug 31, 1999
POWER DOOR OPENS AND CLOSES AUTOMATICALLY. THE DEALER HAS BEEN NOTIFIED. *AK
NHTSA ID
846234
Incident
Aug 10, 1999
Body & structureElectricalEngine+1 more
Filed Jul 30, 1999
AFTER GOING THROUGH PUDDLES EVERYTHING WOULD SHUT DOWN OR NOT WORK PROPERLY. POWER STEERING IS DIFFICULT/FAN BELT SLIPS AFTER GETTING WET/ ALTERNATOR WOULD QUIT WORKING. ALSO, NO PROTECTION COVER TO PREVENT WATER SPLASHING. TAKING TO DEALER TO CHECK OUT.*AK ABS LIGHT KEEPS GOING OFF. *MJS
NHTSA ID
843904
Incident
Jun 18, 1999
Body & structure
Filed Jul 23, 1999
SLIDING DOOR WILL NOT SHUT. THE AUTOMATIC DOOR LATCH DOES NOT LOCK. *AK
NHTSA ID
843158
Incident
May 15, 1998
Body & structure
Filed Jul 19, 1999
SLIDING DOOR WILL NOT SHUT. AUTHOMATIC DOOR LATCH DOES NOT LOCK. *AK
NHTSA ID
842614
Incident
May 15, 1998
Body & structure
Filed Jun 3, 1999
CONSUMER HAS TAKEN VEHICLE TO DEALERSHIP APPROXIMATELY 5 TIMES FOR POOR OPERATION OF AUTOMATIC DOORS. WHEN CHILDREN ARE ENTERING OR EXITING THE DOOR WILL SOMETIMES START CLOSING. WHEN PRESSING THE BUTTON THE DOOR, SOMETIMES DOOR DOESN'T OPEN ALL THE WAY. DEALERSHIP HAS TAKEN DOOR APART AND PULLED THE COMPUTER SYSTEM AND REFUSED TO REPAIR IT DUE TO NON-RECALL. TECHNICIAN SAID THERE WAS NO INFORMATIONTO HELP REPAIR VEHICLE BECAUSE IT WAS NOT INCLUDED IN THE RECALL. NOR COULD THEY DUPLICATE THE PROBLEM. *AK
NHTSA ID
838791
Incident
May 14, 1999
Body & structure
Filed Apr 23, 1999
DRIVER'S SIDE REAR SLIDING DOOR AJAR, LIGHT NOT SHOWING ON DASHBOARD WHEN THE DOOR IS AJAR. LIGHT DOES COME ON WHEN DOOR IS COMPLETELY UNLATCHED AND OFF WHEN CLOSED, BUT DOES NOT SHOW WHEN DOOR IS AJAR. REPORT FROM SERVICE MANAGER WAS THAT THERE IS NO CORRECTION FOR THIS PROBLEM. I PERSONALLY CHECKED A 1999 VENTURE AND FOUND THE SAME DEFECT. I FEEL THAT IT IS AN UNSAFE SITUATION AND IT SHOULD BE CORRECTED. *AK
NHTSA ID
705927
Body & structure
Filed Apr 20, 1999
DESIGN OF VAN HAS NO INSIDE DOOR LOCK, VAN ONLY UNLOCKS WITH A REMOTE, NO INSIDE DOOR LOCK MAYBE HAZARDOUS WHEN EXITING IN A EMERGENCY. *YC
NHTSA ID
545089
Incident
Mar 5, 1999
Body & structure
Filed Feb 18, 1999
DEFECTIVE MOTOR IS CAUSING AUTOMATIC POWER SLIDING DOOR TO OPEN BY ITSELF INTERMITTENTLY WHICH COULD CAUSE INJURIES.*AK
NHTSA ID
834980
Body & structure
Filed Jan 28, 1999
THE RIGHT SLIDING REAR SIDE DOOR HAS CLOSED BY ITSELF, OPENED BY ITSELF, AND HAD FAILED TO CLOSE UPON USING THE SWITCH. THE DOOR OPENING AND CLOSING WITHOUT USING THE BUTTON HAS ENDANGERED THE PASSENGERS. *AK
NHTSA ID
702690
Incident
Jan 5, 1999
Body & structure
Filed Jan 11, 1999
WHILE DRIVING ABOUT 70 MPH THE ELECTRIC PASSENGER'S SLIDING DOOR OPENED WITHOUT A REASON WHILE CONSUMER 'S SON WAS SITTING NEAR THE DOOR. *AK
NHTSA ID
833370
Incident
Dec 24, 1998
Body & structureDriver assistanceEngine+3 more
Filed Sep 2, 1998
REAR WINDSHIELD WIPER GOES OFF WHEN SHUTTING THE AUTOMATIC PASSENGER DOOR/ALL ELECTRONICS AN DASHBOARD GOES OFF WHEN USING HEADLIGHT CONTROLS/HEADLIGHTS GOES OFF BY THEMSELVES EVERY 10 SECONDS/DRIVER'S CONTROL FOR DOOR LOCKS HAS COMPLETELY GONE OUT/EVAPORATIVE EMISSION CANISTER VEND SOLENOID VALVE ASSEMBLY FAILED PRIOR TO RECALL, VAN IS NOT IDLING PROPERLY.
NHTSA ID
539674
Body & structureInterior & seatsTransmission
Filed Aug 29, 1998
RIGHT HAND POWER PASSENGER DOOR FAILED.
NHTSA ID
539434
Body & structure
Filed Aug 22, 1998
THE POWER SLIDING DOOR DOES NOT ALWAYS CLOSE COMPLETELY. IN SOME CASES, IT CATCHES THE INITIAL LOCKING POINT, BUT IT WON'T PULL THE DOOR IN AND COMPLETELY LOCK AND SEAL THE DOOR. MOST TIMES IF I USE THE POWER DOOR SWITCH THREE OR FOUR TIMES AND IT STILL WON'T CLOSE, SO I HAVE TO DISABLE THE POWER FEATURE AND CLOSE IT MANUALLY. THERE, ALSO, HAVE BEEN TWO INCIDENCES WHERE THE DOOR DIDN'T CLOSE ALL THE WAY AND WAS STILL AJAR, BUT THE OPEN DOOR INDICATOR ON THE DASHBOARD INDICATED IT WAS CLOSED.
NHTSA ID
540226
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own