RoadVitals

2013 Chrysler 300 Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 17, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 306 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2013 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Driver assistanceSteeringVisibility
Filed Sep 17, 2019

THE CAR JUST STARTED LIKE IN THE VIDEO I SENT, WAS GOING TO PICK UP MY DAUGHTER'S FROM SCHOOL WAS NOT ABLE TO CUS IT DIDN'T WANNA WORK RIGHT SO GOT THE ALTERNATOR REPAIRED, AND TOOK IT TO AUTOZONE AND GOT THE BATTERY AND ALTERNATOR TESTED BOTH PASSED SO THEY WERE GOOD AND IT DID NOT RESOLVE THE ISSUE BOUGHT A REFURBISHED PCM AND ALSO DID NOT RESOLVE.MY PROBLEM SO I WAS TOLD THAT IT'S THE TIPM CAR HAS BEEN PARKED SINCE IT STARTED

NHTSA ID
11256208
Incident
Aug 15, 2019
Mileage
115,273 mi
ElectricalVisibility
Filed Jan 26, 2016

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10822237
Incident
Apr 13, 2013
Body & structureVisibility
Filed Mar 7, 2015

ON FRIDAY MARCH 7, 2015 MY CAR WAS PARKED OUTSIDE OF MY HOME AND THE SUNROOF SPONTANEOUSLY SHATTERED. I CONTACTED CHRYSLER DIRECTLY ABOUT MY 300 S AND WAS TOLD TO CONTACT MY LOCAL CHRYSLER DEALERSHIP. ONCE I GOT IN TOUCH WITH THE DEALER THEY TOLD ME IT'S SOMETHING THEY WOULD HAVE TO CONTACT CHRYSLER ABOUT AND THEY ARE UNSURE IF MY WARRANTY WILL COVER IT. THE DEALER STATED THEY HAVE NEVER HEARD OF SUCH A THING BEFORE, HOWEVER I'VE SEEN NUMEROUS REPORTS. *TR

NHTSA ID
10692697
Incident
Mar 6, 2015
Mileage
10,200 mi
Visibility
Filed Feb 24, 2015

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE MOON ROOF WAS CRACKED AND THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

NHTSA ID
10690193
Incident
Feb 10, 2015
Mileage
16,000 mi
Visibility
Filed Mar 25, 2014

THE WINDOWS WOULD NOT ROLL BACK UP IT'S BEEN TO THE SHOP NUMEROUS TIMES WE HAD THE SAME PROBLEM WITH OUR DODGE CARAVAN I'M SO OVER CHRYSLER CAUSE WE KEEP HAVING SAME PROBLEMS. *TR

NHTSA ID
10574790
Incident
Nov 14, 2013
Mileage
23,000 mi
Visibility
Filed Mar 9, 2014

I WAS DRIVING ON FREEWAY AND SUNROOF EXPLODED. THERE WAS NO ROCKS OR ANY ADVERSE WEATHER. *TR

NHTSA ID
10568054
Incident
Mar 7, 2014
Mileage
20,223 mi
Visibility
Filed Jan 21, 2014

CABIN AIR RECIRCULATE STOPS WORKING. CHRYSLER SAYS THAT IS NORMAL FUNCTION. BUT WHEN YOU ARE DRIVING BEHIND A DIESEL VEHICLE, YOU ARE STUCK BREATHING THAT AIR, AND IT MAKES ME SICK. IT GOES ON OCCASIONALLY, BUT ONLY FOR A MINUTE OR TWO. THEN IT GOES OFF, AND YOU CANNOT TURN IT BACK ON. I HAVE DRIVEN MANY MILES IN MANY CLIMATES AND GET THE SAME RESULT. I HAVE OWNED A CHRYSLER 300 BEFORE AND IT DID NOT FUNCTION LIKE THIS. NOR, ANY OTHER VEHICLE I HAVE OWNED. *TR

NHTSA ID
10560872
Incident
Aug 9, 2013
Mileage
800 mi
Visibility
Filed Nov 25, 2013

MY MOON ROOF EXPLODED ON MY 2013 CHRYSLER 300S. I BOUGHT IT IN AUGUST AND ON NOVEMBER 5TH THIS OCCURRED. I WAS DRIVING 65MPH DOWN THE FREEWAY AND HEARD A LOUD EXPLOSION THAT I INITIALLY THOUGHT WAS A TIRE BUT THE WIND I HEARD WAS COMING FROM ABOVE ME WHEN MY MOON ROOF WAS CLOSED. MY MOON ROOF SHADE WAS CLOSED AND I COULD HEAR SOUNDS OF WIND AND GLASS FALLING ONTO IT. I DID NOT SEE ANY DEBRIS COMING AT ME WHEN THIS OCCURRED. IF MY MOON ROOF WASN'T CLOSED I WOULD HAVE BEEN SHOWERED WITH GLASS. I PULLED OFF AT THE NEAREST EXIT TO TAKE PICTURES OF THE DAMAGE AND CALLED IN TO HAVE AN OFFICER SHOW UP TO FILE A POLICE REPORT. PICTURES SHOW THE GLASS BOWING IN AN UPWARD FASHION. I HAVE FOUND MULTIPLE INCIDENTS AND CLAIMS SIMILAR TO MINE ON THE INTERNET. I WILL NEVER DRIVE WITH MY MOON ROOF SHADE OPEN WHILE THE GLASS IS CLOSED. I HAVE A WIFE AND TWO LITTLE GIRLS 3YRS AND 9 MONTHS THAT IF THIS HAPPENED AGAIN WHILE THEY WERE IN THE CAR WOULD BE A CATASTROPHE. I REGRET THAT I PURCHASED THE MODEL WITH A MOON ROOF. BEING THAT THERE ARE SO MANY PEOPLE WRITING ABOUT THESE EXPLOSIONS, I WOULD LIKE TO SEE SOMETHING MAKE IT TO THE MEDIA THE SAME WAY THAT SUV ROLLOVERS DID YEARS BACK ENSURING THAT CONSUMERS KNEW OF A GREAT DANGER THAT COULD COME UNTIL MANUFACTURERS PAID MORE ATTENTION TO THE ISSUE AT HAND. MY DEALERSHIP TOLD CHRYSLER THAT THEY WERE UNABLE TO IDENTIFY WHAT CAUSED THE EXPLOSION / GLASS BREAKAGE. THE EXPLOSION AND GLASS SHATTERING CAUSED PAINT DAMAGE TO THE CAR AS WELL. BEING THAT MY DEALERSHIP TOLD CHRYSLER THAT THEY COULD NOT VERIFY THE CAUSE, CHRYSLER'S STANCE IS THAT THEY ARE NOT WILLING TO DO ANYTHING. AFTER SEEING THE AMOUNT OF INCIDENTS SIMILAR TO MINE ACROSS MULTIPLE MAKES AND MODELS OF VEHICLES, I FEEL ADDITIONAL AWARENESS SHOULD BE GIVEN TO CONSUMERS REGARDING SUN / MOON ROOFS. MANUFACTURES SHOULD TAKE MORE RESPONSIBILITY ON THIS. *TR

NHTSA ID
10553799
Incident
Nov 5, 2013
Mileage
6,935 mi
Visibility
Filed Nov 18, 2013

WENT THRU A DRIVE THRU MY VENT WAS OPEN SO I DECIDED TO CLOSE IT & THE ENTIRE GLASS SHATTERED! I CALLED THE DEALERSHIP & THEY SAID DROP IT OFF. THE ASST. MGR CALLED ME BACK MON. & ASKED WHAT HAPPENED, I TOLD HIM. THE NEXT DAY HE CALLED & SAID THEY FOUND THE PROBLEM, A PIECE OF PAPER THAT I WROTE GPS DIRECTIONS 2 WEEKS PRIOR WAS STUCK IN THE MECHANISM. I WAS LIKE, A PIECE OF PAPER? I WENT TO THE DEALERSHIP TO HAVE THEM SHOW ME THE PAPER. I TOLD THEM THERE WAS NO WAY THAT PIECE OF PAPER THAT WAS IN THE CUBBY IN FRONT OF THE SHIFT LEVER: FLEW PAST MY HEAD FOLDED 2 MORE TIMES & STUCK IN THE VENT MECHANISM, THUS SHATTERING THE GLASS. THE PAPER (5"X 8") HAD ONLY BEEN IN THE CAR FOR 2 WEEKS & WAS FOLDER IN 1/4'S NOT 16THS. I SAID THERE IS NO WAY THAT PIECE OF PAPER FLEW PAST MY HEAD, FOLDED 2 MORE TIMES (WAS NOW 1.5" X 2") & STUCK IN THE MECHANISM. THEY SAID BECAUSE OF THIS IT IS NOT UNDER WARRANTY. I'VE TALKED TO FRIENDS, INSURANCE COMP (LOCAL & MAIN AGENT), 6 OTHER MECHANICS (2 AT OTHER CHRYSLER DEALERSHIPS), ALL SAY BOGUS! THE INS. ADJUSTER SAID IN HIS 30 YRS HE HAS NEVER HEARD OF SUCH A THING OR DID HE BELIEVE IT! I BOUGHT THE CAR DEC. 2012, IT HAS 4800 MILES SO I'M APPALLED! I ADDED TO THE EDMUNDS FORUM & RECEIVED A REPLY FROM THE 'HOST' OF THE FORUM: #160 OF 161 RE:2013 CHRYSLER MOONROOF GLASS SHATTERED [BHERTZ300] BY [XXX] HOST NOV 15, 2013 (12:01 PM), REPLYING TO: BHERTZ300 (NOV 13, 2013 5:46 AM) WOW. THAT HAS TO BE THE MOST BIZARRE "BLAME" STORY I'VE SEEN IN THIS DISCUSSION. THERE ARE A LOT OF INSTANCES OF DEALERSHIP SERVICE PERSONNEL BLAMING THE INCIDENT ON THE OWNER DROPPING SOMETHING ON THE SUNROOF, OR SOMETHING SPONTANEOUSLY FALLING FROM THE SKY ONTO THE SUNROOF, BUT THIS IS DEFINITELY THE FIRST "MAGIC PAPER" EXCUSE I'VE SEEN! IT'S A SHAME THAT EITHER SERVICE PERSONNEL ARE BLAMING IT ON AN OUTSIDE FORCE, OR DON'T KNOW ABOUT POTENTIAL DEFECTS IN GLASS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10552699
Incident
Nov 8, 2013
Mileage
4,800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .