Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2013 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
The timing chain guides broke under 100,000 miles just look a recall notice given to many that the same motor and vehicle had the same year. Notice states q1 2013 with the 5.7 mds motor and this motor has all the labels amd original. Car almost cause a pile up on i-20
DIAGNOSTIC SHOWS MISFIRE IN CYLINDER 8. VEHICLE HAS 123,000 MILES ON IT. I AM TOLD IT IS A LIFTER OR CAM AND THAT I NEED A NEW ENGINE. THIS VEHICLE IS 7 YEARS OLD AND HAS BEEN MAINTAINED. AFTER READING REVIEWS THE HEMI ENGINE IS KNOWN TO BREAK DOWN. THE ESTIMATED COST FOR A NEW ENGINE APPROXIMATELY $ 7,000. VEHICLE ALL OF A SUDDEN IDLED VERY ROUGH TOOK IN AND MAJOR WORK NEEDED TO BE DONE. WISH CHRYSLER WOULD BACK THEIR VEHICLE.
THE LIFTERS IN THE CAR ARE TICKING AND STICKING. DEALER QUOTED $3500 TO REPAIR. I HAVE HAD THIS CAR FOR 3 MONTHS.
COMING TO STOP ON CITY STREET ENGINE SHUT OFF AND WAS ABLE TO TURN ENGINE ON AFTER PUTTING IN PARK. AFTER INSPECTION NOTED ENGINE OIL AT ENGINE OIL FILTER ADAPTER HOUSING BASE AND LEAKING ONTO LOWER OIL PAN, DRIVE PULLEYS, AROUND ALTERNATOR NOTED OIL RESIDUE
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE IDLED ROUGHLY. ALSO, THE ENGINE WAS MISFIRING WHILE THE VEHICLE WAS IDLE OR STOPPED AT A RED LIGHT. CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878, (301) 637-4198) DIAGNOSED THAT THE CYLINDER HEAD CAUSED THE FAILURES; HOWEVER, THERE WAS NO RECALL TO COVER THE REPAIR EXPENSES. THE CONTACT WAS AWARE OF AN UNKNOWN TECHNICAL SERVICE BULLETIN FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
AFTER FIRST RECALL WITH ALTERNATE ALL ELECTRONIC SYSTEMS STARTED TO FAIL SUSPENSION WAS GOING BAD
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND STALLED. THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER, BUT IT WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
WAS AT A RED LIGHT AND CAR STARTED TO SHAKE THEN I PULLED OVER OFF THE ROAD AND SHUT IT OFF AND MY CAR NEVER STARTED BACK UP AGAIN
AT 7:30 PM ON THE FDR DRIVE APPROACHING EXIT 17 AT ABOUT 45 MPH. MY CHRYSLER 300 WENT COMPLETELY DEAD WHILE DRIVING WITH MY CHILDREN IN THE CAR. NO WARNING THE CAR JUST CAME TO ABRUPT STOP SLIDING FOR ABOUT 10 FEET BEFORE FULLY STOPPING. THE ENGINE WENT DEAD THE LIGHT WENT OFF I COULDN'T STEER NOTHING ON THE CAR WORKS, NEVER SEEN ANYTHING LIKE THAT IN MY LIFE. THANK GOD IT WAS STILL BRIGHT OUT SO I CAN AND OTHER DRIVER WAS ABLE TO SEE ME TO AVOID HITTING THE CAR OTHERWISE WE COULD OF BEEN DEAD OR A VERY NASTY ACCIDENT. THE NYPD CAME ASK WHAT HAPPEN THEY SAID IT'S THE ALTERNATOR I USED A JUMPER I HAD IN THE BACK TO JUMP IT IT STARTED I EXIT THE HIGHWAY IT STOP DEAD AGAIN NO WARNING ON 125 ST. THE OFFICERS ACTIVATED THE SHIFT LOCK AND HELP ME PUSH IT TO THE SIDE OF THE ROAD. WHERE I PAID $217 TO HAVE IT TOWED TO BROOKLYN. CALLED STAR CHRYSLER SUNDAY EXPLAINING WHAT HAPPEN THEY SAID THEIR SERVICE DEPT CLOSED SUNDAY. CALLED BACK 7 AM MONDAY, THEY WON'T EVEN COME TOW OR SEND A TOW TRUCK. MISS TERRY TELLING ME IT'S MY RESPONSIBILITY TO HAVE THE CAR TOWED TO THEM. I PAID ANOTHER $190 TO TOW THE CAR FROM BROOKLYN TO QUEENS VILLAGE NY. GOT THERE THEY INSIST I LEAVE THE CAR AND GO HOME DON'T EVEN WANT TO SAY WHY THE CAR ALMOST KILLED ME AND MY KIDS. TUESDAY 7 AM I CALLED FOR AN UPDATE MISS TERRY SAID WE DIDN'T GET TO LOOK AT IT YESTERDAY WE'LL TRY TO GET IT IN TODAY, IS SHE KIDDING ME. THAT SO IRRESPONSIBLY
NHTSA RECALL NUMBER: 17V-435. FOR THE PAST EIGHT MONTHS I HAVE TRIED TO HAVE THIS SERVICE RECALL TAKEN CARE OF. I HAVE BROUGHT MY CAR TO MY LOCAL DEALERSHIP MULTIPLE TIMES AND WAS TOLD THAT THE PARTS HAVE NOT SHIPPED YET. I HAVE MADE MULTIPLE DOCUMENTED PHONE CALLS TO THE RECALL CHRYSLER CUSTOMER CARE HANDLING THE RECALL FOR ME AND FAILED TO GET THE REPLACEMENT PART. CHRYSLER HAS BEEN DELAYING THE RECALL PARTS SO THAT THE VEHICLE WARRANTIES RUN OUT. ON 4/11/2018 AT 1 PM CHRYSLER ALTERNATOR STARTED SMOKING. ALL THE UNITS IN THE CARS WERE FRIED. WOULD NOT SHUT OFF I HAD NO CONTROL OF ANYTHING. I ALSO HAVE A VIDEO OF WHAT HAPPEN AND GETTING LITTLE HELP FROM CHRYSLER.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF THE VEHICLE, ATTEMPTED TO RESTART IT, BUT THE ENGINE FAILED TO WORK. THE VEHICLE WAS TOWED TO CAR PROS CHRYSLER JEEP DODGE RAM (585 RAINIER AVE S, RENTON, WA 98057) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR FAILED. WHILE THE DRIVER DROVE THE LOW BATTERY WARNING LIGHT ILLUMINATED AND A BURNING ODOR EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND REPLACED THE ENGINE OIL AND THE ENGINE OPERATED AS NORMAL. HOWEVER, A FEW WEEKS LATER WHILE ATTEMPTING TO START THE VEHICLE, A BURNING ODOR EMITTED AGAIN FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TOP TO THE ALTERNATOR WAS BURNED. THE VEHICLE WAS PARKED AT THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR INSPECTION. THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. HOWEVER, THE CONTACT WAS ADVISED TO REPLACE THE ALTERNATOR AND HE WILL BE REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 17V435000 (ELECTRICAL SYSTEM) BUT THE NOTIFICATION WAS NOT RECEIVED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS RECALL INCOMPLETE REMEDY NOT YET AVAILABLE.
HAD ENTERED A SIDE-STREET OFF BEDFORD ST IN LEXINGTON MA (MA 4/225) AT ABOUT 10 A.M. AND WAS STOPPED, WITH THE ENGINE RUNNING AND IN DRIVE, BY A LINE OF TRAFFIC AHEAD OF ME. WHILE IDLING, THERE WAS A LOUD SOUND AND A JOLT FELT IN THE CAR, BUT THE ENGINE WAS STILL IDLING. THE DASHBOARD DISPLAY HAD "AWD SERVICE" AND THEN ANOTHER WORD WHICH I DON'T RECALL. WHEN I WENT TO PUT THE TRANSMISSION IN PARK, I FOUND THE HANDLE SHIFTER ALREADY SHOWED "P" AND SO DID THE DASHBOARD DISPLAY. WHEN I TRIED TO CHANGE THE SETTING WITH THE HANDLE SHIFTER, PULLING TOWARD "D" DID NOTHING (STILL SHOWED "P") AND PUSHING FORWARD PRODUCED A MESSAGE ON THE DASHBOARD DISPLAY ABOUT THE TRANSMISSION ALREADY BEING IN THE SELECTED POSITION. TURNING OFF THE ENGINE AND RESTARTING IT (WHICH PROCEEDED NORMALLY) AND RETRYING TO CHANGE THE SHIFT POSITION RESULTED IN THE SAME BEHAVIOR (I.E., NO CHANGE TRYING TO MOVE TO "D" AND THE MESSAGE IN THE DISPLAY ABOUT ALREADY BEING IN THE SELECTED POSITION). HAD TO HAVE THE CAR TAKEN ON THE BED OF A TOW TRUCK TO MY LOCAL CHRYSLER DEALER. (AS THE TRANSMISSION APPEARED TO BE IN PARK, THAT ENTAILED DRAGGING THE CAR ONTO THE BED OF THE TOW TRUCK AND THEN "BOUNCING" IT OFF THE BED AT THE DEALER. LAST ADVICE I HAVE BEEN PROVIDED BY THE DEALER (WAS TODAY) IS THAT THEY ARE AWAITING ADVICE BACK FROM CHRYSLER ABOUT A NEW TRANSMISSION. NOTE: EXTRAORDINARILY LUCKY THAT I WAS STOPPED ON A SIDE STREET IN THE RIGHT-MOST OF THE TWO LANES WHEN THIS CATASTROPHIC FAILURE OCCURRED. HARD TO IMAGINE JUST HOW HORRIFIC IT WOULD HAVE BEEN IF IT HAD OCCURRED WHEN TRAVELING ON THE INTERSTATE HIGHWAY--WHICH I HAD BEEN DOING JUST A FEW MINUTES BEFORE I HAD TURNED OFF TO TRAVEL ON BEDFORD ST.....UPDATED 11/03/17 *BF *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE ENGAGE PARKING BRAKE WARNING LIGHT ILLUMINATED . THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
SAME PROBLEM THAT OCCURS WITH KNOWN RECALL P60 - NHTSA CAMPAIGN NUMBER: 14V634000; CHRYSLER 300 WHILE I WAS DRIVING MY VEHICLE SHUT DOWN COMPLETELY IN THE MIDDLE OF A HEAVILY POPULATED CITY 3 LANE ROAD WHILE I WAS DRIVING AT AN UNKNOWN SPEED (35-40 MPH) SINCE MY DIGITAL DISPLAY SCREEN AND SPEEDOMETER MALFUNCTIONED. WHILE DRIVING MY CAR CUT OFF COMPLETELY WITH THE ONLY WARING BEING "BATTERY SAVER MODE" THAT OCCURRED LESS THAN 5 MINS PRIOR TO MY CAR SHUTTING OFF. IT APPEARS THE MY ALTERNATOR FAILED CAUSING ENGINE STALL, THUS INCREASING THE RISK OF CRASH, SINCE NO WARNING IS ISSUED. HAD IT NOT BEEN FOR THE COP THAT PULLED UP BEHIND ME, I WOULD HAVE CAUSED AN ACCIDENT ON THAT STREET IN WHICH THE POLICE OFFICER WOULD HAVE BLAMED ME FOR. MY CAR IS CURRENTLY AT THE DEALERSHIP WITH A "ALTERNATOR" REPAIR. THIS REPAIR DOESN'T APPLY TO THE CURRENT RECALL FROM 10/8/2014 BECAUSE I HAVE A 180 AMP ALTERNATOR WITH A 3.6L ENGINE, BUT NOT A 160 AMP ALTERNATOR WITH A 3.6L ENGINE.
ALTERNATOR WENT OUT, CAR WENT INTO BATTERY SAVER MODE. THIS IS THE SECOND TIME THIS HAS HAPPENED. INITIALLY I WAS TOLD THAT THE BATTERY WAS BAD/WEAK. CHANGED IT OUT, AND AFTER 2 MONTHS I AM HAVING THE SAME PROBLEM AGAIN. THERE IS AN OBVIOUS PROBLEM WITH CHRYSLER'S SUPPLIER FOR THESE ALTERNATORS. I HAVE SEEN THAT MY VEHICLE IS NOT THE ONLY ONE HAVING THIS ISSUE
DRIVING ON THE HIGHWAY AT APPX 30-40 MPH AND CAR STARTED SMELLING LIKE SMOKE, STARTED MAKING A HIGH PITCHED HUMMING SOUND, THE ABS BRAKE LIGHT, THE TRACTION CONTROL LIGHT AND THE CHECK ENGINE LIGHT ALL CAME ON AND THE SMOKE GOT WORSE, SCARED IT MAY HAVE BEEN A FIRE UNDER MY HOOD. I CHECKED ALL OF THE RECALLS AND MY CAR DOES NOT FALL UNDER ANY OF THEM ALTHOUGH I SAW MANY OF THE SAME COMPLAINTS HERE ON THE SITE. THIS IS VERY DANGEROUS, ESPECIALLY HAVING CHILDREN IN THE CAR. MY CAR IS NOW AT THE DEALER AND WAS THERE JUST LAST WEEK FOR ANOTHER ELECTRICAL PROBLEM. I WILL CONTINUE TO CHECK THE SITE SINCE THIS IS OBVIOUSLY A DEFECT FROM THE MANUFACTURER. PLEASE CONTAT ME WITH ANY INFO AS THIS IS VERY DANGEROUS!
DRIVING ON THE HIGHWAY AT APPX 30-40 MPH AND CAR STARTED SMELLING LIKE BURNED PLASTIC AND SMOKE, STARTED MAKING A HIGH PITCHED HUMMING SOUND, THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT AND THE ABS BRAKE LIGHTS ALL CAME ON AS MY CAR WAS SLOWING DOWN, OPENED THE HOOD AND THERE WAS SMOKE COMING FROM THE ENGINE, CAR WOULD NOT TURN BACK ON, NO ELECTRIC WORKED, BATTERY IS DESTROYED, CAR VIN IS NOT LISTED UNDER THE CURRENT RECALL EVEN THOUGH I AM FINDING THE SAME COMPLAINT FROM OTHERS WITH MY SAME CAR. ALSO, MY CAR WAS JUST WORKED ON THERE AT THE DEALER LAST WEEK FOR AN ELECTRICAL ISSUE AND THE PROBLEM WAS NOT DISCOVERED AT THAT TIME, DEALER IS NOT BEING VERY HELPFUL, THIS IS VERY DANGEROUS TO BE IN THE CAR WITH MY KIDS AND MY CAR STARTS SMOKING! - I HAVE VIDEO OF IT HAPPENING FROM LAST NIGHT THAT WILL NOT UPLOAD HERE, PLEASE CONTACT ME! VERY DANGEROUS!
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED AND THE FUEL INJECTION SYSTEM WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 20 MPH, THE BATTERY SAVER MODE SENSOR WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL ODOR AND SMOKE FROM THE ENGINE. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,054. *TR
MY ENGINE LIGHT HAS TURNED ON AND THE READING SAYS IT'S CYLINDER #2 MISFIRE. IT CAME OUT OF NO WHERE AND FROM WHAT I'VE SEEN AND HEARD IT IS A COMMON ISSUE. MY CAR IS BASICALLY BRAND NEW AND VERY WELL TAKEN CARE OF BUT IT HAS NEEDED EVERY RECALL AND FOR SOME REASON SOMETHING THIS SERIOUS AND COMMON IS NOT COVERED. IT SHAKES WHILE IT IDLES IT'S NOT RUNNING GREAT AND THIS COULD BRING ON MANY MORE PROBLEMS.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT A LOW SPEED, THE ALL WHEEL DRIVE AND BRAKE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST POWER. IN ADDITION, WHILE AT A STOP, THE GEAR SHIFTER FAILED TO SHIFT OUT OF THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER FOR THE ALL WHEEL DRIVE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR AND WHILE DRIVING AT A LOW SPEED, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE COMPUTER FOR THE ALL WHEEL DRIVE WAS RE-PROGRAMMED ONCE MORE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,100. UPDATED 11/08/16*LJ *TR
WE WERE DRIVING AND SUDDENLY ABS BRAKE AND ALERT LIGHT CAME ON AND WE GOT MSG ON DASH BOARD THAT SAY SERVICE TRANSMISSION ,SHUT OFF ENGINE TO ENGAGE PARK , WE PULLED OUT OF TRAFFIC AND STOPPED ON THE SIDE OF ROAD AND PUSHED THE TURN OFF BUTTON BUT THE ENGINE DO NOT CUT OFF AND THE GEAR WILL NOT DIS ENGAGE FROM DRIVE AND NOR SHUTT OFF , WE WERE SCARED WE DONT KNOW WHAT TO DO AS WE CANNOT SHUT OFF THE CAR AND IF WE JUMP OUT OF CAR THE CAR IS STILL RUNNING AND IN DRIVE DRIVING SO WE KEEP ON PUSHING THE POWER OFF AND FINALLY IT TURNED OFF AND WE WANT TO LET YOU KNOW THAT YOU LOOK INTO IT AS IT IS VERY SCARY AND FEAR FULL .WE MADE A MOVIE AND POSTED ON YOUTUBE AS WE CANT SENT IT TO YOU , THE LINK IS HTTPS://YOUTU.BE/LTL81SLADEO . THE EXACT MILES ON VEHICLE IS APPROX 30400 AS VEHICLE IS AT HOME.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE JERKED, THE ENGINE FAILED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE ROUTING SENSOR PRODUCED A FAILURE CODE. THE ENGINE ROUTING SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED GEAR SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 11/01/16 *BF *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .