Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 306 NHTSA owner-reported complaints for the 2013 Chrysler 300. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 306 · page 1 of 13
Driving approximately 50 mph on highway when the front glass panel of the sunroof exploded. No other traffic on the road or pulled off the road. No planes flying overhead. Explosion sounded like a gunshot. Have cleaned the car of shattered glass, didn’t find any foreign objects in the car.
My HFM has failed and I think it may be caused by the alternator but it has killed 2 battery's and there was no warning lamps or lights of any kind. I am going to have victory motors in craig colorado diagnosis the issue also.
Seat control module. The adjustable pedals move forward on their own while driving.
2013 Chrysler 300C rear video camera for driver stopped working. Unsafe backing up. Need help
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.
Shifter Transmission
The timing chain guides broke under 100,000 miles just look a recall notice given to many that the same motor and vehicle had the same year. Notice states q1 2013 with the 5.7 mds motor and this motor has all the labels amd original. Car almost cause a pile up on i-20
It says a recall on my car was fixed 2014 I purchased vehicle 2022, but just recently it has started just shutting off while driving it. Completely dying. Simular to the alternator recall P60
The contact owns a 2013 Chrysler 300. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Per the local dealer inspection the PDC unit has faulty wiring which caused the fuse to burn severely in turn things begin to randomly stop working no sound from radio, doors will not lock at times, back up camera goes in and out.
The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V435000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.
On the gear shift lever of my vehicle, there are jagged, hard plastic pieces between the leather and the shift lever that continuously cuts my fingers while shifting gears. The cuts are similar to papercuts. One time, a piece of the hard plastic broke off and got stuck in my hand, which required tweezers to remove. Very painful.
RECENTLY PURCHASED A 2013 CHRYSLER 300 THE VEHICLE HAS BEEN HAVING CONSTANT STARTING ISSUES. I HAVE TAKEN THE VEHICLE TO AT LEAST 5 SHOPS AND EVERY SHOP IS TELLING ME THAT MY VEHICLE IS HAVING CODES COME BACK FOR THE AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM) THE CAR HAS BEEN WORKED ON MULTIPLE TIMES AND I AM STILL UNABLE TO FIX THE PROBLEM. I SEEN THERE IS A RECALL FOR 2013 CHRYSLER 300 FOR THIS EXACT ISSUE AND I BELIEVE MY VEHICLE MAY HAVE BEEN AFFECTED.
I OWN A 2013 CHRYSLER 300C LUXURY 5.7L IT RAN FINE AS OF APRIL 5TH 2021. ON APRIL 6TH 2021 THE CAR SUDDENLY WOULDN'T START. CRANKED FOREVER AND WOULD EVENTUALLY START. HAD 0 OIL PRESSURE BUT JUST HAD AN OIL CHANGE A FEW HUNDRED MILES BEFORE. CODES WERE PRESENTED ON THE ODB2 SCANNER TOOL. THE CAR ITSELF SAID SOMETHING ABOUT A SHORT OR SOMETHING. TRIED EVERYTHING I COULD TO FIX IT AND NOTHING WORKED. EVENTUALLY ALL THE SCREENS AND GAUGES BEGIN TO SEIZE OUT AND THE CAR DIES. WON'T EVEN START. BATTERY WAS ALSO CHECKED AND FINE.
THE ABS CONTROL MODULE FOR SEVERAL CHRYSLER VEHICLES IS UNAVAILABLE FOR PURCHASE AT THIS TIME. THE ABS IS EFFECTIVELY DISABLED AS A RESULT OF LACK OF PARTS. WHEN I SPOKE WITH A DEALER PARTS DEPARTMENT, THERE WERE HUNDREDS OF THESE MODULES BACKORDERED WITH NO FULFILLMENT DATE AVAILABLE. THE PART NUMBERS NECESSARY FOR MY SPECIFIC VEHICLE ARE 68195727AA (ORIGINAL) AND 68210119AB (REPLACEMENT). I AM CONCERNED WITH THE LOSS OF ANTI-LOCK BRAKING ABILITY FOR HUNDREDS OF CHRYSLER VEHICLES.
HANDS FREE MODULE QUIT WORKING, COMMON PROBLEM WITH DODGE/CHRYSLER, AC WILL NOT RECIRCULATE CAUSES ONLY OUTSIDE AIR TO BE DRAWN INTO THE CAB, CAUSE IS MALFUNCTIONING/BAD HUMIDITY SENSOR ABOUT THE RESR VIEW MIRROR, DRIVER HEATED SEAT QUIT WORKING, LEFT HEADLIGHT QUIT WORKING, BAD HID BALLAST. THE GAS AND BRAKE PEDAL ASSEMBLY WILL RETRACT ON IT'S OWN WHILE DRIVING. THE TRANSMISSION W5A580-NAG1-722.6 EITHER SHIFT EXTREMELY HARD 3-4 4-5 OR SLIPS IN BETWEEN THE GEARS CAUSING THE ENGINE RPMS TO GO WAY UP AND THEN EITHER FALLS BACK INTO GEAR OR CAUSES A NEUTRAL AND WILL NOT GO BACK INTO GEAR UNTIL YOU EITHER DROP BELOW 18 MPH OR COMPLETELY STOP AND EITHER PUT THE CAR IN PARK AND BACK INTO DRIVE OR SHUT THE ENGINE OFF FOR ABOUT 10 SECONDS AND START IT BACK UP. AFTER THE FLARE BETWEEN GEARS IT IS STUCK IN 3RD GEAR OR LIMP MODE WITH A CHECK ENGINE LIGHT DTC READ P0730 THROUGH P0735. LITERALLY HAVE TO CARRY A DIAGNOSTIC SCAN TOOL WITH ME TO CLEAR THE CODES. ITS EXTREMELY DANGEROUS AND ALWAYS HAPPENS IN THE WORST PLACES LIKE GETTING ON THE INTERSTATE OR ON BUSY CITY STREETS ALMOST CAUSES AN ACCIDENT BECAUSE YOU HAVE NO CHOICE BUT TO PULL OVER AND STOP NO MATTER WHERE YOU ARE OR THE CONDITIONS AROUND YOU... THESE ARE ALL VERY COMMON ISSUES WITH THIS CAR, IT WOULD BE NICE IF CHRYSLER WOULD MAKE IT RIGHT...
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE WOULD SHIFT OUT OF GEAR INDEPENDENTLY WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO MCCLUSKEY CHEVROLET (9673 KINGS AUTO MALL RD, CINCINNATI, OH 45249) ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE CONTACT STATED WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THE SEAT BELT LIGHT IS ON AFTER THE SEAT BELT IS FASTENED KEEP RELAYING A MESSAGE ON THE EVIC SCREEN AS DRIVER SEAT BELT IS UNBUCKLED . SURE THIS WILL CAUSE THE SEAT BELT TO NOT OPERATE PROPERLY DURING A COLLISION. VERY BIG SAFETY CONCERN. DIDN'T NOTICE TILL I STARTED DRIVE DOWN THE ROAD THEN THE EVIC SCREEN MESSAGE MAIL ALERT WAS SAYING DRIVE SEAT BELT UNBUCKLED
DIAGNOSTIC SHOWS MISFIRE IN CYLINDER 8. VEHICLE HAS 123,000 MILES ON IT. I AM TOLD IT IS A LIFTER OR CAM AND THAT I NEED A NEW ENGINE. THIS VEHICLE IS 7 YEARS OLD AND HAS BEEN MAINTAINED. AFTER READING REVIEWS THE HEMI ENGINE IS KNOWN TO BREAK DOWN. THE ESTIMATED COST FOR A NEW ENGINE APPROXIMATELY $ 7,000. VEHICLE ALL OF A SUDDEN IDLED VERY ROUGH TOOK IN AND MAJOR WORK NEEDED TO BE DONE. WISH CHRYSLER WOULD BACK THEIR VEHICLE.
I HAVE A SERIOUS PROBLEM WITH HEADLIGHTS: AT NIGHT 1. LOW BEAM HEADLIGHTS ARE SO WEAK 2. HIGH BEAM DOES NOT ADD MUCH TO THE ALREADY WEAK DIMMED LOW BEAM. 3. CHRYSLER SHOULD RECALL THESE HEADLIGHTS FOR SAFETY CONCERNS.
THE HANDS FREE MODULE MALFUNCTIONED AND NO LONGER PAIRS WITH MY PHONE. AFTER LOOKING INTO SOLUTIONS ONLINE I FOUND MANY FORUMS WHERE SEVERAL PEOPLE HAVE HAD THE SAME ISSUE.
AS I WAS DRIVING, ALL THE WARNING LIGHTS CAME ON. I PULLED OVER PLACED THE CAR IN PARK, BUT THE CAR WAS STUCK IN THE RUN POSITION BUT WAS NOT RUNNING. I DISCONNECTED THE BATTERY VIA THE NEGATIVE TERMINAL AND PROCEEDED TO RECONNECT IT. I HAVE POWER TO THE EXTERIOR AND INTERIOR LIGHTS GAS AND TRUNK DOOR, BUT NOTHING AS FAR AS CLUSTER PANEL OR STARTER BUTTON. I PLACED THE CAR IN NEUTRAL AND PULLED IT HOME, THE DASH AND RADIO CAME ON, I ASSUME DUE TO THE WHEELS TURNING BRINGING POWER THROUGH THE ALTERNATOR. AFTER SOME THOROUGH RESEARCH, I FOUND THAT THERE WAS A FAULTY ALTERNATOR ON THESE CARS FOR RECALL.
I REPLACE THE BATTERY CUZ IT SEEM THAT IT WAGONG BAD DINT WANT TO START THE CAR AND AFTER RUNNING IT FOR A FEW MINUTES WHIT A NEW BATTERY IT DID THE SAME THE REMOTE START WAS WORKING THEN IT JUST STOP MY REVERSE CAMARA ALSO STOP WORKING MY RADIO SHUTS DOWN WHEN I TURN THE STEERING WHEEL AND IT DRAINS ON THE BATTERY FAST
IN MARCH 2019 I TOOK MY CAR TO THE DEALERSHIP BECAUSE A CHROMED SECTION ON THE STEERING WHEEL WAS PEELING BACK AND HAD CAUSED ME TO CUT MY THUMB ON IT. THEY LOOKED AT THE CAR AND THEY ALSO CALLED ON MY EXTENDED WARRANTY AND WAS TOLD IT WOULD NOT BE COVERED BECAUSE IT WAS COSMETIC IN NATURE. I TRIED WORKING DIRECTLY WITH THE WARRANTY (ZURICH) PERSONNEL AND THEY SEEMED AT FIRST AS THOUGH THEY WOULD TRY TO ASSIST AND THEN DECIDED NOT TO. I DID NOT PURSUE IT ANY FURTHER SINCE. ABOUT A MONTH AGO I WAS DRIVING THE VEHICLE AND MY RIGHT HAND THUMB RAN ACROSS ANOTHER SECTION OF THE STEERING WHEEL AND IT PUT A CONSIDERABLE CUT IN MY THUMB. I HAVE A PHOTO OF THAT AS WELL AS THE PIECE THAT BROKE OFF IN MY THUMB. THIS PROBLEM IS NOT COSMETIC IN NATURE BUT REALLY IS A SAFETY ISSUE. I AM NOT SURE IF THIS IS WHAT IS CAUSING THE PROBLEM BUT THE STEERING WHEEL HAS THE HEATED FEATURE AND I USE IT ALL THE TIME IN THE WINTER. IT DOES SEEM TO GET VERY WARM FROM THE HEAT AND I AM NOT SURE IF THAT COULD BE CONTRIBUTING TO THE PROBLEM. I AM VERY UPSET ABOUT THE FACT THAT THIS PROBLEM IS SOMETHING THAT WILL CONTINUE TO GET WORSE OVER TIME AS THE CHROME PLATING CONTINUES TO PEEL AWAY. THE PROBLEM DOES NOT EXIST FROM NEGLECTFUL USE, IS VERY REAL, AND AGAIN SHOULD BE LOOKED AT FROM A SAFETY STANDPOINT. WHEN I WAS DRIVING THE LAST TIME IT HAPPENED, IT CAUSED A QUICK REACTION TO LOOK DOWN AT MY THUMB TO SEE WHAT HAPPENED AND CERTAINLY DISTRACTED MY DRIVING THAT SUDDENLY. I WOULD APPRECIATE THIS BEING LOOKED INTO FOR ME AS WELL ANY OTHER DRIVER THAT MAY HAVE HAD SIMILAR PROBLEMS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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