Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 132 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 132, in the owner's own words
My HFM has failed and I think it may be caused by the alternator but it has killed 2 battery's and there was no warning lamps or lights of any kind. I am going to have victory motors in craig colorado diagnosis the issue also.
Seat control module. The adjustable pedals move forward on their own while driving.
The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.
Per the local dealer inspection the PDC unit has faulty wiring which caused the fuse to burn severely in turn things begin to randomly stop working no sound from radio, doors will not lock at times, back up camera goes in and out.
The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V435000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.
I OWN A 2013 CHRYSLER 300C LUXURY 5.7L IT RAN FINE AS OF APRIL 5TH 2021. ON APRIL 6TH 2021 THE CAR SUDDENLY WOULDN'T START. CRANKED FOREVER AND WOULD EVENTUALLY START. HAD 0 OIL PRESSURE BUT JUST HAD AN OIL CHANGE A FEW HUNDRED MILES BEFORE. CODES WERE PRESENTED ON THE ODB2 SCANNER TOOL. THE CAR ITSELF SAID SOMETHING ABOUT A SHORT OR SOMETHING. TRIED EVERYTHING I COULD TO FIX IT AND NOTHING WORKED. EVENTUALLY ALL THE SCREENS AND GAUGES BEGIN TO SEIZE OUT AND THE CAR DIES. WON'T EVEN START. BATTERY WAS ALSO CHECKED AND FINE.
HANDS FREE MODULE QUIT WORKING, COMMON PROBLEM WITH DODGE/CHRYSLER, AC WILL NOT RECIRCULATE CAUSES ONLY OUTSIDE AIR TO BE DRAWN INTO THE CAB, CAUSE IS MALFUNCTIONING/BAD HUMIDITY SENSOR ABOUT THE RESR VIEW MIRROR, DRIVER HEATED SEAT QUIT WORKING, LEFT HEADLIGHT QUIT WORKING, BAD HID BALLAST. THE GAS AND BRAKE PEDAL ASSEMBLY WILL RETRACT ON IT'S OWN WHILE DRIVING. THE TRANSMISSION W5A580-NAG1-722.6 EITHER SHIFT EXTREMELY HARD 3-4 4-5 OR SLIPS IN BETWEEN THE GEARS CAUSING THE ENGINE RPMS TO GO WAY UP AND THEN EITHER FALLS BACK INTO GEAR OR CAUSES A NEUTRAL AND WILL NOT GO BACK INTO GEAR UNTIL YOU EITHER DROP BELOW 18 MPH OR COMPLETELY STOP AND EITHER PUT THE CAR IN PARK AND BACK INTO DRIVE OR SHUT THE ENGINE OFF FOR ABOUT 10 SECONDS AND START IT BACK UP. AFTER THE FLARE BETWEEN GEARS IT IS STUCK IN 3RD GEAR OR LIMP MODE WITH A CHECK ENGINE LIGHT DTC READ P0730 THROUGH P0735. LITERALLY HAVE TO CARRY A DIAGNOSTIC SCAN TOOL WITH ME TO CLEAR THE CODES. ITS EXTREMELY DANGEROUS AND ALWAYS HAPPENS IN THE WORST PLACES LIKE GETTING ON THE INTERSTATE OR ON BUSY CITY STREETS ALMOST CAUSES AN ACCIDENT BECAUSE YOU HAVE NO CHOICE BUT TO PULL OVER AND STOP NO MATTER WHERE YOU ARE OR THE CONDITIONS AROUND YOU... THESE ARE ALL VERY COMMON ISSUES WITH THIS CAR, IT WOULD BE NICE IF CHRYSLER WOULD MAKE IT RIGHT...
THE HANDS FREE MODULE MALFUNCTIONED AND NO LONGER PAIRS WITH MY PHONE. AFTER LOOKING INTO SOLUTIONS ONLINE I FOUND MANY FORUMS WHERE SEVERAL PEOPLE HAVE HAD THE SAME ISSUE.
AS I WAS DRIVING, ALL THE WARNING LIGHTS CAME ON. I PULLED OVER PLACED THE CAR IN PARK, BUT THE CAR WAS STUCK IN THE RUN POSITION BUT WAS NOT RUNNING. I DISCONNECTED THE BATTERY VIA THE NEGATIVE TERMINAL AND PROCEEDED TO RECONNECT IT. I HAVE POWER TO THE EXTERIOR AND INTERIOR LIGHTS GAS AND TRUNK DOOR, BUT NOTHING AS FAR AS CLUSTER PANEL OR STARTER BUTTON. I PLACED THE CAR IN NEUTRAL AND PULLED IT HOME, THE DASH AND RADIO CAME ON, I ASSUME DUE TO THE WHEELS TURNING BRINGING POWER THROUGH THE ALTERNATOR. AFTER SOME THOROUGH RESEARCH, I FOUND THAT THERE WAS A FAULTY ALTERNATOR ON THESE CARS FOR RECALL.
I REPLACE THE BATTERY CUZ IT SEEM THAT IT WAGONG BAD DINT WANT TO START THE CAR AND AFTER RUNNING IT FOR A FEW MINUTES WHIT A NEW BATTERY IT DID THE SAME THE REMOTE START WAS WORKING THEN IT JUST STOP MY REVERSE CAMARA ALSO STOP WORKING MY RADIO SHUTS DOWN WHEN I TURN THE STEERING WHEEL AND IT DRAINS ON THE BATTERY FAST
MY 18 YEAR OLD SON WAS DRIVING THE CAR AT ABOUT 40-50 MILES AN HOUR ON A VERY BUSY STREET IN BELLEVUE WASHINGTON, A CITY HE'S NOT FAMILIAR WITH WHEN THE CAR SUDDENLY SHIFTED INTO PARK AND WOULD NO LONGER ACCELERATE. HE HAD TO THINK QUICKLY AND BY THE GRACE OF GOD HE WAS ABLE TO MOMENTARILY GET THE CAR IN DRIVE AND PULL OVER INTO A DRIVEWAY. ONCE STOPPED THE CAR WOULD NOT SHIFT INTO ANY OTHER GEAR, IT WOULD REVERT BACK TO PARK REGARDLESS OF WHAT GEAR YOU SHIFTED IT INTO. WE TRIED TO SHIFT IT INTO DRIVE AND IT REVERTED BACK TO PARK. THIS IS THE SECOND VERY SERIOUS SITUATION I'VE HAD WITH THIS CAR. THE FUSE HAPPENS OVER A YEAR AGO WHEN THE CAR JUST STOPPED RUNNING IN THE MIDDLE OF DRIVING. I ALMOST GOT HIT BY A BUS BUT LUCKILY I WAS ALSO ABLE TO THINK QUICK ND TURN INTO A URGENT CARE PARKING LOT. IT WAS A FAULTY ALTERNATOR THAT WAS A PART OF A RECALL. I AM VERY SCARED TO DRIVE THIS CAR AND DO NOT WANT MY SO. TO EVER DRIVE IT. IT'S SUPPOSED TO BE A SECOND CAR FOR HIM TO DRIVE BUT ITS UNSAFE. I WANT CHRYSLER TO PAY ME OUT OF MY LOAN AS I NEVER WANT TO DRIVE THIS CAR AGAIN AND I STILL OWE $15,000 ON THIS CAR.
AFTER FIRST RECALL WITH ALTERNATE ALL ELECTRONIC SYSTEMS STARTED TO FAIL SUSPENSION WAS GOING BAD
MY TRUNK IS CONSTANTLY POPPING, IT WAS STAYING SHUT AS LONG AS THE CAR WAS LOCKED. NOW IT'S POPPING ALL THE TIME, WHEN I TURN ON MY CAR, WHEN MY CARS OFF BUT I'M PUMPING GAS, WHILE I'M DRIVING. IT'S CRAZY 😜. I BROUGHT IT TO THE DEALERSHIP BUT THEY THOUGHT IT WAS MY KEY FOB. THAT'S NOT THE ISSUE. WHAT COULD IT BE??? ONE DAY WHEN IT WAS SUPER SNOWY OUT MY CAR WAS PARKED AND LOCKED OUTSIDE OF MY HOUSE AND THE ALARM STARTED GOING TO OFF SO I WENT OUT TO SEE WHAT WAS GOING ON. MY TRUCK HAD POPPED. THIS HAS BEEN HAPPENING FOR MONTHS
HANDSFREE CONTROL MODULE SHORTING OUT UNDER STEERING WHEEL.ALOT OF CONSUMERS ARE HAVING THESE SAME ISSUES
WAS AT A RED LIGHT AND CAR STARTED TO SHAKE THEN I PULLED OVER OFF THE ROAD AND SHUT IT OFF AND MY CAR NEVER STARTED BACK UP AGAIN
DRIVING IN TOWN APPRX. 35 MPH CHECK BATTERY NOTIFICATION APPEARED ON DASH FOR THE FIRST TIME WITHIN 5 MINUTES THE LIGHTS DIMMED ALL DASH LIGHTS BEGAN TO BLINK MESSAGE ON DASH SAID POWER SAVING MODE AND CAR SHUT OFF ABOUT 4 MINUTES LATER
I TURNED ON THE VEHICLE AND AFTER FEW MINUTES THE CAR SHOWS BATTERY MODE ON THE SCREEN. RIGHT AFTER THAT THE VEHICLE SMELLS WITH A STRONG BURN FUME FROM THE ENGINE. THEN THE VEHICLE TURNED OFF AND WENT DEAD NO ELECTRICAL POWER AT ALL. THANKS GOD I WAS PARKED WHEN ALL THIS HAPPENED. NO ONE WAS ABLE TO JUMP THE CAR WITH ANOTHER BATTERY TO GET IT STARTED.
AT 7:30 PM ON THE FDR DRIVE APPROACHING EXIT 17 AT ABOUT 45 MPH. MY CHRYSLER 300 WENT COMPLETELY DEAD WHILE DRIVING WITH MY CHILDREN IN THE CAR. NO WARNING THE CAR JUST CAME TO ABRUPT STOP SLIDING FOR ABOUT 10 FEET BEFORE FULLY STOPPING. THE ENGINE WENT DEAD THE LIGHT WENT OFF I COULDN'T STEER NOTHING ON THE CAR WORKS, NEVER SEEN ANYTHING LIKE THAT IN MY LIFE. THANK GOD IT WAS STILL BRIGHT OUT SO I CAN AND OTHER DRIVER WAS ABLE TO SEE ME TO AVOID HITTING THE CAR OTHERWISE WE COULD OF BEEN DEAD OR A VERY NASTY ACCIDENT. THE NYPD CAME ASK WHAT HAPPEN THEY SAID IT'S THE ALTERNATOR I USED A JUMPER I HAD IN THE BACK TO JUMP IT IT STARTED I EXIT THE HIGHWAY IT STOP DEAD AGAIN NO WARNING ON 125 ST. THE OFFICERS ACTIVATED THE SHIFT LOCK AND HELP ME PUSH IT TO THE SIDE OF THE ROAD. WHERE I PAID $217 TO HAVE IT TOWED TO BROOKLYN. CALLED STAR CHRYSLER SUNDAY EXPLAINING WHAT HAPPEN THEY SAID THEIR SERVICE DEPT CLOSED SUNDAY. CALLED BACK 7 AM MONDAY, THEY WON'T EVEN COME TOW OR SEND A TOW TRUCK. MISS TERRY TELLING ME IT'S MY RESPONSIBILITY TO HAVE THE CAR TOWED TO THEM. I PAID ANOTHER $190 TO TOW THE CAR FROM BROOKLYN TO QUEENS VILLAGE NY. GOT THERE THEY INSIST I LEAVE THE CAR AND GO HOME DON'T EVEN WANT TO SAY WHY THE CAR ALMOST KILLED ME AND MY KIDS. TUESDAY 7 AM I CALLED FOR AN UPDATE MISS TERRY SAID WE DIDN'T GET TO LOOK AT IT YESTERDAY WE'LL TRY TO GET IT IN TODAY, IS SHE KIDDING ME. THAT SO IRRESPONSIBLY
NHTSA RECALL NUMBER: 17V-435. FOR THE PAST EIGHT MONTHS I HAVE TRIED TO HAVE THIS SERVICE RECALL TAKEN CARE OF. I HAVE BROUGHT MY CAR TO MY LOCAL DEALERSHIP MULTIPLE TIMES AND WAS TOLD THAT THE PARTS HAVE NOT SHIPPED YET. I HAVE MADE MULTIPLE DOCUMENTED PHONE CALLS TO THE RECALL CHRYSLER CUSTOMER CARE HANDLING THE RECALL FOR ME AND FAILED TO GET THE REPLACEMENT PART. CHRYSLER HAS BEEN DELAYING THE RECALL PARTS SO THAT THE VEHICLE WARRANTIES RUN OUT. ON 4/11/2018 AT 1 PM CHRYSLER ALTERNATOR STARTED SMOKING. ALL THE UNITS IN THE CARS WERE FRIED. WOULD NOT SHUT OFF I HAD NO CONTROL OF ANYTHING. I ALSO HAVE A VIDEO OF WHAT HAPPEN AND GETTING LITTLE HELP FROM CHRYSLER.
I DROVE MY CAR IN THE MORNING. IT SEEMED LIKE IT WAS GOING TO STALL WHEN DRIVING HOME. PARKED THE CAR. LATTER GOT IN MY CARTO START IT AND IT MADE A ODD SOUND. I LOOKED AT THE DASH AND CHECK ENGINE LIGHT. LIGHTNING BOLT. ANTI LOCK WER LIT. IVE NOT BEEN ABLE TO START MY CAR SINCE. 3 MONTHS. 2013 CHRYSLER 300 TOURING. IT STARTED READING 2 CODES P0850 NOW ITS READING 7 CODES. NEVER GOT IT TO TURN OVER. ALSO MY BATTERY IS DRAINING.
17V-435 RECALL. MESSAGE LIGHT SHOWS ON DASH SAYING "BATTERY SAVER MODE". TAKE CAR TO DEALER WHO CANNOT UNDERSTAND WHY MSG IS SHOWING. RUNS DIAGNOSTICS AND CANNOT FIND ANY PROBLEM. SAYS DOES NOT HAVE PARTS TO REPLACE THE ALTERNATOR THAT IS ON THE RECALL. 6 DAYS LATER THE CAR STOPS IN THE MIDDLE OF THE BUSY 4 LANE ROAD, DASH LIGHT FLASHING, THEN FLASHING LIGHTS STOP AND CAR IS DEAD, ENGINE AND ALL. CALLED DEALER, NO ANSWER. CALLED AAA. TOW TRUCK TOWED CAR TO NEAREST AUTO REPAIR SHOP. AUTO REPAIR SHOP FOUND A DEFECTIVE ALTERNATOR AND BATTERY DAMAGE. REPAIR SHOP HAD NO PROBLEM FINDING A REPLACEMENT ALTERNATOR. REPLACEMENT BATTERY NOT AVAILABLE.
FCA RECALL T36/NHTSA 17V-435 NOTIFIED SIX (6) MONTHS AGO REGARDING ALTERNATOR DIODE THERMAL FATIGUE WHICH MAY RESULT IN ALTERNATOR FAILURE WHILE DRIVING AND CAUSING A RISK OF CRASH. ALSO, MAY DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. AS OF 01/09/2018, I FORTUNATELY HAVE NOT EXPERIENCED A PROBLEM. THE MANUFACTURER STATES THEY DO NOT HAVE THE PARTS TO RESOLVE THE PROBLEM. I AM OF THE OPINION THEY HAVE NO INTENTION OF RESOLVING THE PROBLEM. IF THEY WAIT LONG ENOUGH, WE WILL FORGET ABOUT THIS RECALL. WOULD THE NHTSA PLEASE INTERCEDE REGARDING THIS MATTER?
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT THEN STATED THAT WHILE DRIVING, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL LEITH CHRYSLER DODGE JEEP RAM DEALER AT (919) 366-7000 LOCATED AT 5310 ROLESVILLE RD, WENDELL, NC 27591 AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE). *TT CONSUMER STATED ALTERNATOR FAILURE (RECALL ITEM) BURNED USES AND KILLED BATTERY CAR HAD TO GET TOWED. UPDATED 8/15/18*JB
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT SHE RECEIVED A UNKNOWN RECALL NOTIFICATION OVER 1 YEAR AGO. THE CONTACT TOOK HER VEHICLE TO HER LOCAL DEALER (ZEIGLER CHRYSLER DODGE RAM LOCATED AT 3939 STADIUM DR, KALAMAZOO, MI). THE CONTACT WAS ORIGINALLY ADVISED THAT HER VEHICLE NEEDED A BATTERY REPLACEMENT. THE CONTACT STATED SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY DIAGNOSED THE VEHICLE AS HAVING A FAULTY BATTERY. THE VEHICLE WAS REPAIRED ANOTHER OCCASION. THE CONTACT MENTIONED THAT SHE LEFT THE VEHICLE AT THE DEALER WHERE IT WAS PENDING TO THE RECALL REMEDY. THERE WAS NO FAILURE INFORMATION AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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