Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2014 Chrysler 300 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My backup camera works when it wants to mostly not at all. It just flickers when I put the car in reverse. I really need it because of the blind spots. Also since the fuel issue was recalled and fixed my car smells like it's not burning the gas properly. In other words I can smell fumes.
My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (Stiver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.
THERE IS A RECALL ON THIS CAR BUT CHRYSLER WILL NOT COVER REPAIRS BE CAUSE IT WAS IN AN ACCIDENT CAR IS IN VERY GOOD CONDITION. IT IS A REBUILT SALVAGE AND THE REGISTRATION IS IN CT. I THINK THEY ARE RESPONSIBLE FOR REPAIRS BECAUSE AIR BAG WAS NEVER DEPLOYED ON PASS SIDE. FAR RIGHT FRONT AND UNDERCARRIAGE ON LNCIDENT REPORT ONLY. ALSO CONTROL MODULES FOR CRUISE CONTROL WILL NOT ALLOW YOU TO TURN IT OFF SHORT CIRCUIT IN VEHICLE WIRING . IF A REBUILT SALVAGE CAN BE SOLD TO ME BY A DEALER THAT IS UNSAFE WHY CAN'T CHRYSLER STAND BEHIND THERE RECALLS. OH THE CAR IS IN VERY GOOD CONDITION AN I LOVE IT. CAN YOU HELP ME PLEASE.
I SMELLED GAS IN THE CABIN THEN LATER AFTER FILLING THE TANK, I HAD GAS RUNNING OUT UNDER THE CAR. INVESTIGATION REVEALED MELTED PLASTIC AROUND THE FUEL PUMP ELECTRICAL CONNECTOR PINS ALLOWED GAS TO LEAK ON TOP OF THE TANK THEN RUN DOWN OUT OF THE TANK. I CHANGED THE FUEL PUMP ONLY TO HAVE IT HAPPEN AGAIN 5 MONTHS LATER. THE FUEL PUMP SITS LOWER THAN THE FUEL PUMP SO WHEN THE TANK IS FULL, ABOUT 3 GALLONS OF GAS WILL LEAK OUT. I FIGURED OUT THE CAUSE WAS FROM HEAVY OBJECTS, IN MY CASE, PEOPLE SITTING IN THE BACK SEAT BUT CHILD SEATS OR POSSIBLY GROCERIES COULD EXERT PRESSURE ON THE ELECTRICAL CONNECTOR CAUSING THE PINS TO HEAT UP AND MELT THE PLASTIC. I INSTALLED AN UPGRADED FUEL PUMP COVER MADE OUT OF ALUMINUM AVAILABLE AT WWW.FUELCONNECTORFIRE.COM AND AFTER MORE THAN A YEAR HAVE NOT HAD ANY MORE ISSUES.
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE FILLING UP THE VEHICLE WITH FUEL, THE CONTACT SMELLED FUEL FUMES INSIDE THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE FUEL LEAK WAS COMING FROM AND TOOK THE VEHICLE TO CULLMAN CHRYSLER DODGE JEEP RAM (300 BENCHMARK WAY, CULLMAN, AL 35057, (256) 615-2563). THE DEALER STATED THAT THERE WAS AN OVERFLOW FILTER THAT RAN WITH THE FUEL LINES CALLED THE FUEL CANISTER. THE DEALER STATED THAT IT WAS THE CONTACT'S FAULT FOR OVERFILLING THE FUEL TANK, WHICH CAUSED THE FUEL ODOR INSIDE THE VEHICLE. ON OCTOBER 1, 2019, THE CONTACT FILLED UP THE FUEL TANK AND THE VEHICLE STALLED, SPUTTERED, AND RETURNED TO NORMAL. WHEN THE CONTACT ARRIVED HOME, HE SMELLED FUEL AND NOTICED FUEL LEAKING FROM THE REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE LEAK WAS NOTICED CLOSE TO THE EXHAUST SYSTEM. THE DEALER CALLED BACK AND INFORMED THE CONTACT THAT HE OVERFILLED THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND THEY SIDED WITH THE DEALER; HOWEVER, THEY STATED THAT THEY WOULD DO FURTHER INVESTIGATING. THE CONTACT WAS INFORMED TO GET A SECOND OPINION AT ANOTHER DEALER. THE CONTACT INFORMED BOTH THE DEALER AND MANUFACTURER THAT HE SAW NO OVERFLOW OF FUEL ON THE GROUND. THE FAILURE MILEAGE WAS 34,000.
MY 2014 CHRYSLER 300 HAS LOUD CLUNKING, THUDDING NOISE WHEN TRAVELLING OVER ROUGH ROADS OR GOING OVER A SMALL BUMP. THE NOISE SOUNDS AS THOUGH SOMETHING IS ABOUT TO FALL OFF. I HAVE TAKEN THE VEHICLE INTO THE DEALERSHIP TO BE ASSESSED AND IT WAS DETERMINED THAT I WOULD HAVE TO REPLACE THE SHOCKS, STRUTS, TIE RODS AND BRUSHELS TO ALLEVIATE THE PROBLEM. I WAS GIVEN A ESTIMATION OF $3000.00 DOLLARS TO CORRECT THE PROBLEM. IT WAS DURING THIS TIME THAT IT WAS DISCOVERED THAT MUFFLER EXHAUST PIPE HAD RUSTED AND COME APART THUS CALLING THE CAR TO SOUND AS LOUD AS AN 18 WHEELER. I WAS INFORMED BY THE MECHANIC THAT THIS WAS A COMMON PROBLEM WITH THIS CAR AND THE DODGE CHARGER . THE REPAIR COST ON THIS WAS ESTIMATED TO BE 800.00 - 1100.00 DOLLARS ALONE. PLEAS INVESTIGATE THESE COMPLAINTS BECAUSE CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THESE ACTIONS.DURING THE COURSE OF MY OWN INVESTIGATION I HAVE DISCOVERED THAT SOME OF THESE PROBLEMS GO BACK AS FAR BACK AS THE 2005 MODEL CHRYSLER 300.
VEHICLE FUEL PUMP FAILED AT 17,000 MILES DUE, APPARENTLY, TO ETHANOL CONTENT IN GASOLINE. CHRYSLER MARKETED THIS MODEL DURING THE 2014 YEAR AS A FLEX-FUEL VEHICLE (FFV). EVIDENTLY THIS PARTICULAR VEHICLE (AS WELL AS MANY OTHERS) ARE NOT ACTUALLY INTENDED TO BE FLEX-FUEL DESPITE CHRYSLER'S PRIOR ANNOUNCEMENTS AND THERE IS NO WARNING WHATSOEVER THAT THESE VEHICLES MAY NOT BE OPERATED ON A MIXTURE OF GAS-ETHANOL. THIS ISSUE COULD CAUSE SERIOUS INJURY OR LOSS OF LIFE IF THE FUEL PUMP WERE TO FAIL DURING OPERATION ON THE ROAD.
A FEW DIFFERENT TIMES I'VE BEEN DRIVING ALONG TYPICALLY AS THE AUTOMATIC CAR SHIFTS FOO A HIGHER SPEED THE CAR SOUNDS LIKE IT IS ACCELERATING AND IS STUCK AT 3000 RPMS. I'M CONCERNED BECAUSE EVEN WHEN I TOUCH THE GAS PEDAL IT DOESN'T SEEM TO CHANGE THE ACCELERATION.
ON 01-17-2015 LESS THAN A MONTH AGO. WHILE DRIVING HOME, THE CAR SURGED/HESITATED AND SEEMED TO LOSE POWER. I ALSO NOTICED THE CHECK ENGINE ICON ILLUMINATED. I WAS ABLE TO MOVE TO THE EXPRESSWAY SHOULDER AND SHUT THE ENGINE THEN RESTARTED IT, BUT THE CHECK ENGINE ICON STILL WAS ILLUMINATED, AND THE SHIFTER WOULD NOT SHIFT. IT WAS LOCKED. NO P, R, N, D, OR S. I TRIED TO MAKE A TELEPHONE CALL VIA THE VEHICLE'S BLUETOOTH BUT ALL MY DATA BASE WAS GONE. IT WAS WORKING EARLIER IN THE DAY. I SHUT THE ENGINE AND EXITED THE CAR TO MAKE A CELL PHONE CALL. WHEN I RE-ENTERED THE CAR I WAS ABLE TO ENGAGE THE SHIFTER TO THE DRIVE POSITION, BUT THE CHECK ENGINE ICON WAS STILL ILLUMINATED, AS WELL AS OTHER INSTRUMENT CLUSTER ICONS WERE MISSING AND SOME WERE PRESENT THAT SHOULD NOT HAVE BEEN. HOWEVER THE CAR WOULD NOT MOVE UNTIL ABOUT 3000 RPM. WHEN IT FINALLY DID MOVE, IT MOVED VERY SLOWLY, RELATIVE TO THE ENGINE SPEED. FINALLY IT SHIFTED TO A HIGHER GEAR AND SEEMED TO DRIVE NORMALLY. I EXITED THE EXPRESSWAY AND DROVE AROUND THE RESIDENTIAL AREA TO RE-ASSURE MYSELF THAT THE CAR WOULD GET ME HOME SAFELY. IT WAS LATE SATURDAY NIGHT AND THE DEALER WAS CLOSED. I RE-ENTERED THE EXPRESSWAY TO RERUN TO MY HOME. I NEVER KNEW WHAT GEAR THE TRANSMISSION WAS IN. PADDLE SHIFTERS WERE INOPERATIVE. WHILE DRIVING HOME I THE NAVIGATION MAP WAS INTERMITTENTLY GLITCHING, INSTRUMENT CLUSTER ICONS SOME MISSING MANY FLASHING. ALSO NO CELL PHONE. THE DEALER CLAIMED THE PROBLEM WAS CORRECTED, BUT THE WORK ORDER STATED 181905A1 TRANSMISSION CONTROL MODULE, SOFTWARE FLASHED. I ASSUMED THE PROBLEM WAS CORRECTED BUT BECAUSE IT TOOK PLACE ONLY ONE MONTH OLD CAR, I BECAME APPREHENSIVE. THEY NEVER MENTIONED ANYTHING ABOUT THE ELECTRONIC/TIPM FAILURES THAT OCCURRED WITH THE INSTRUMENT CLUSTER. AT THIS TIME I HAD NO IDEA WHAT A TIPM WAS ! SLIGHTLY MORE THAN ONE MONTH LATER MY VEHICLE FAILED AGAIN THAT WAS A TIPM FAILURE.
BRAND NEW 2014 CHRYSLER 300 S PURCHASED 12/5/2014 . 595 MILES ON ODO TODAY, 1/17/2015. DRIVING HOME TODAY I NOTICED A SPLIT SECOND SURGE, LIKE THE BRAKES GRABBED, LIKE THE CAR LURCHED. SHORTLY AFTER I NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED. PULLED OVER AND SHUT/STARTED THE ENGINE. CHECK ENGINE STILL THERE. STARTED OUT FROM THE CURB, AND THE ENGINE REVVED TO APPROX. 3000 BUT THE CAR BARELY MOVED, THE TRANSMISSION LAGGED RELATIVE TO ENGINE SPEED. [I.E.NOT ENGAGING OR SLIPPING]. GRADUALLY IT PICKED UP SPEED. STOPPED AGAIN SAME THING. TRIED TO SHIFT TO SPORT MODE WITH OUT SUCCESS....NO SPORT MODE, SO PADDLE SHIFTERS ALSO FAILED . I COULD SHIFT TO P,R,N,D. NOT SPORT MODE. A SHORT WHILE AFTER I WAS HOME, I STARTED THE CAR, CHECK ENGINE STILL LIT. WHILE STILL PARKED NOW I COULD SHIFT TO SPORT MODE. DROVE A SHORT DISTANCE IN DRIVE, BUT ECO NOT SHOWING IN INFOMAT DISPLAY. SPORT MODE/PADDLE SHIFTERS NOW WERE WORKING BUT WOULD NOT SHIFT TO 8TH GEAR. PRIOR TO THIS EVENT, AND HOURS BEFORE IT TOOK PLACE.....I PAIRED MY CELL PHONE AND IT AUTOMATICALLY LOADED ALL MY CONTACTS. I USED BOTH CONTACTS AND VOICE RECOGNITION TO MAKE CALLS NO PROBLEMS. SO IT WAS WORKING GREAT EARLIER IN THE DAY. WHEN THE TRANSMISSION PROBLEM TOOK PLACE [EXPLAINED ABOVE] I TRIED TO MAKE A CALL, AND THE SCREEN SHOWED "NO PHONE CONNECTED".. EVERYTHING INCLUDING CONTACTS EVAPORATED LIKE I NEVER PAIRED THE CELL. I WOULD THINK BOTH PROBLEMS ARE CONNECTED. *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND STALLED. THE FAILURE RECURRED THREE TIMES. THE CONTACT COULD SMELL A BURNING ODOR FROM THE REAR DRIVER'S SIDE OF THE VEHICLE ON THE LAST OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST, WHO STATED THAT THE GASOLINE BEING USED WAS OF BAD QUALITY. THE CONTACT HAD ONLY PURCHASED MID GRADE GASOLINE TO REFUEL HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 700.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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