2014 Chrysler 300 Powertrain (other) Problems

TRANSMISSION CONTROL MODULE AND VALVE BODY ASSEMBLY. There is a backorder(700) from the factory on this product and the wait is at least 3 months! This problem has been confirmed by the dealership as well as the backorder. The vehicle will not go in gear even with the engine running. The message displays as vehicle is already in desired gear even when it is not, and you cannot put it unto any gear even neutral, as it gets stuck in park!. The code is PO658, and the CHECK ENGINE light is illuminated and can happen without warning while vehicle is parked, stopped or idling so far as I experienced. The ignition will not turn off and the battery must be disconnected in order not to drain the battery. If this were to happen in traffic or or an intersection we all could have been KILLED. It has happened 4 times to us, Two times it started working on its own and Two times requiring a tow which cost me $600. Once at the dealer they charge a $140 non-refundable diagnosis fee and then can't fix the problem because they don't have the parts and can't get them. I think allowing Vehicles to have electronic shifting transmissions instead of manual shifters is a HUGE safety risk! The car only has 70K Highway miles on it and even if it was under warranty we can't get the darn parts. The dealer has to install it because it has to be programmed. The transmission is manufactured by ZF in Germany and they make others for several other car manufacturers. Chrysler uses this transmission across their entire fleet so this failure defect could show up in any of their product line

NHTSA ID

11565048

Incident

Jan 1, 2024

The contact owns a 2014 Chrysler 300S. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that the check engine, transmission, and traction control warning lights were illuminated. The contact pulled over and was able to restart the vehicle after several attempts. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the engine failure was related to NHTSA Campaign Number: 17V741000 (Electrical System) and referred the contact to the dealer. The vehicle was not repaired. Additionally, the contact stated that the cruise control had failed, and the light was constantly showing that the cruise control was engaged; however, the contact stated that the cruise control was not activated. The contact researched online and related the failure to NHTSA Campaign Number: 18E053000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

NHTSA ID

11558615

Incident

Dec 2, 2023

Mileage

89,000 mi

The contact owns a 2014 Chrysler 300. The contact stated that while driving at an undisclosed speed, the service shifter warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 16V240000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 184,000.

NHTSA ID

11513002

Incident

Mar 17, 2023

Mileage

184,000 mi

My car has been at the first dealership (Brewbaker Dodge, Montgomery, Ala.) on November 11, 2020. I got the car back March of 2021. The problem of misfires on cylinder 1 side, hesitation when proceeding from a red light, and stalling out. The problem continued so; I took it to another dealership (Stiver Dodge, Prattville, Ala.) in August 2021. I was given the car back in February 2022 stating to me that the problem may correct itself after being driven until after my birthday (March 2022). So, to this date my car is still at the Dealership and Chrysler Star Team has no clue what is wrong with this car. I'm still paying a car note, insurance, and renewing the license plate for this car every year and moth. Chrysler knows that there is an issue with the 3.6L Pentastar engine. No one wants to help me in this situation, but all parties involved wants my money but no real solution(s). I need someone that's going to advocate for me on my behalf. I just want Chrysler at this point to just put a new engine in the dang car and cover the charges at their expense for their defective engine. Chrysler seriously knows what's going. As long as my car has been at this Dealership For over a year, how could the engineers who designed this engine not know what's wrong with? This car has very low miles to be 8yrs old with major issue. And FCA doesn't want to admit to this engine (3.6L Pentastar) being a defective engine. Look at the class action lawsuits pertaining to this. Please Sir / Ma'am help me make sense of this. Thank you.

NHTSA ID

11503846

Incident

Nov 11, 2020

The contact owns a 2014 Chrysler 300. The contact referenced NHTSA Campaign Number 16V240000 (Power Train). The contact stated while driving at approximately 45 MPH, the vehicle hesitated and entered into Limp Mode. Additionally, the contact stated that when he depressed the brake pedal to stop at a stop light, he noticed a dark cloud of smoke coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was diagnosed by an independent mechanic and determined that the gear shifter needed to be replaced. The dealer was notified of the failure and informed the contact that recalls on the vehicle were previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA ID

11483217

Incident

Jul 30, 2022

Mileage

130,000 mi

The car will consistently slip from park to reverse when you try to exit the car. You have to push the shifter into park twice for it to remain in park. Very dangerous, as it WILL be in reverse if you are not careful exiting the car.

NHTSA ID

11473724

Incident

Jul 13, 2022

Tried to out my car in park but it went to neutral instead.. .happened multiple times.

NHTSA ID

11467993

Incident

Jun 7, 2022

The contact owns a 2014 Chrysler 300. The contact stated while placing the vehicle in the park position, the contact noticed that the vehicle had shifted into neutral inadvertently on several occasions. The contact took the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 16V240000 (Power Train). The contact stated that the dealer had performed the recall repair however, the failure recurred several times after the repair. The contact took the vehicle back to the local dealer however, the dealer was unable to inspect the vehicle for several weeks due to appointments that were booked in advance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000.

NHTSA ID

11437530

Incident

Dec 20, 2013

Mileage

44,000 mi

IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL PROBLEMS. UPON TRYING TO ORDER THE PART, IT WOULD SEEM THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. THE MANAGER AT OUR SERVICE CENTER WAS TOLD IT WAS ON BACKORDER. 30,000 WAS THE NUMBER HE WAS TOLD OF THIS EXACT PART THAT OTHER PEOPLE WERE ALSO TRYING TO GET. THE VEHICLE SMELLED OF BURNING OIL AND WAS SMOKING WHEN IT WAS LAST DRIVEN. I AM ON WEEK 2 OF NOT HAVE A VEHICLE AND AM LOOKING AT THE VERY LEAST ANOTHER 5 WEEKS, BEFORE THE PART COULD POSSIBLE ARRIVE. IF THIS MANY PEOPLE ARE HAVING THE SAME PROBLEM WHY IS NOT A RECALL.

NHTSA ID

11398652

Incident

Feb 15, 2021

Mileage

108,000 mi

DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE INOPERABLE PENDING REPAIR. I FOUND INFORMATION ONLINE ABOUT FAILURE OF BOLTS ON DRIVESHAFT OF AWD SYSTEM, AND A RECALL BY FCA USA OF 75,000 2014-2017 CHRYSLER 300'S AND DODGE CHARGERS IN FEBRUARY OF 2017. I CHECKED FOR RECALLS ON MY VEHICLE 0N 1/16/21, AND THERE ARE NO OPEN RECALLS.

NHTSA ID

11388637

Incident

Jan 11, 2021

Mileage

62,400 mi

I PULLED INTO MY DRIVEWAY AT HOME AND PLACED THE VEHICLE IN PARK. AT THE TIME I PLACED IT IN PARK A READING CAME ON THE DASH THAT SAID 'SERVICE TRANS PRESS BRAKE WHEN STOPPED KEY OFF ENGINE TO ENGAGE PARK'. FROM WHAT I COULD SEE THE VEHICLE WAS ALREADY IN PARK. AS I TRIED TO PLACE THE VEHICLE INTO DRIVE IT WOULD GO DIRECTLY BACK INTO PARK AS SOON AS I GOT OFF THE BRAKE PEDAL.

NHTSA ID

11341732

Incident

Jul 25, 2020

Mileage

94,967 mi

I HAVE A 2014 CHRYSLER 300 BASE, WITH AWD. I HAVE 73,000 MILES ON THE CAR. I'VE ALWAYS HAD THE SERVICE KEPT UP. SO, I WAS HAVE A ROUGH NOISE AS I WOULD GO OVER 50 MPH AND IT WOULD BE LIKE A GROWLING NOISE. IT SOUNDED LIKE A FRONT WHEEL BEARING. I TOOK THE CAR INTO THE DEALER AND THEY SAID IT WAS THE FRONT RIGHT WHEEL BEARING. THE WARRANTY HAD ENDED AT 70,000 MILES FOR THE DRIVETRAIN AND SO I PUT IT ON MYSELF. I PUT A BRAND NEW HUB ON AND STILL HAD THE NOISE. I TOOK THE CAR INTO ANOTHER GARAGE AND THEY THOUGHT IT WAS THE REAR DRIVE LINE. THEY REPLACED IT AND STILL MAKING THE NOISE. SO, THEY THEN SAID IT WAS THE FRONT DRIVE LINE. I HAD THEM DO IT AND FINALLY. THIS WAS THE FIX. I LOOKED ONLINE AND WATCHED VIDEOS AND WAS NEVER ANYTHING SAYING A DRIVE LINE. I JUST FEEL THAT IT'S SO UNFORTUNATE THAT AT 3,000 MILES OVER AND I'M STUCK PAYING OVER A THOUSAND DOLLARS, TO REPLACE A PART OF THE DRIVETRAIN. WHAT I WORRY ABOUT, IS THAT BOTH AXLES WERE ACTUALLY NO GOOD. IT'S JUST THE ONE WAS MAKING THE NOISE. WHAT IF I KEPT DRIVING AND ONE LOCKED UP. THAT'S SCARY AND COULD BECOME LIFE THREATENING. I TRULY HOPE YOU CAN REVIEW MY MESSAGE AND FIND OUT WHY THIS HAPPENED AND IS A POSSIBLE RECALL. I WOULD HATE FOR THEM TO FREEZE UP ON SOMEONE AND ENDS UP INJURING OR WORSE, FATALLY INJURING SOMEONE OR EVEN AN ENTIRE FAMILY. THANK YOU!

NHTSA ID

11310770

Incident

Dec 1, 2019

Mileage

72,500 mi

MANUFACTURERS HAVE NOTIFIED ME BY MAILERS. DEALERSHIPS HAVE FAILED TO NOTIFY ME. WHEN I HAVE CONTACTED THEM, THEY NEVER HAVE PARTS IN STOCK.

NHTSA ID

11301054

Incident

May 28, 2018

8/30 PUT THE CAR IN PARK AND STEPPED OUT. THE CAR GOES ROLLING BACKWARDS DOWN THE STREET WITH MY DAUGHTER IN IT SCREAMING BLOODY MURDER. LUCKILY MY DRIVER DOOR WAS OPEN. IT CAUGHT MY NEIGHBORS CAR AND JARRED MY DOOR BACKWARDS FORCING THE CAR TO VEER TO THE LEFT AVOIDING A STREET WHERE CARS FLY UP AND DOWN FREQUENTLY. (SAVANNAH WAS FEET AWAY FROM EITHER GOING INTO TRAFFIC OR INTO THE BACK OF SOMEONE'S HOUSE. WE ARE EXTREMELY LUCKY NOTHING HAPPENED OTHER THAN DAMAGES TO A COUPLE OF VEHICLES). MY CAR DOOR DOESN'T SHUT PROPERLY AND IS UNSAFE TO DRIVE. I FIND OUT THIS IS THE SAME SHIFTER THAT HAS ALLEGEDLY BEEN TIED TO A FAMOUS MAN'S DEATH AND HUNDREDS OF OTHER ACCIDENTS. VERIFIED WITH FCA MY CAR WAS DEFECTED.

NHTSA ID

11257683

Incident

Aug 30, 2019

Mileage

115,000 mi

BASED ON "NHTSA" PROOF REPORT ATTACHED BELOW REGARDING THIS ISSUE. ( SAFETY RECALL N65 / NHTSA 13V-610 TRANSMISSION OUTPUT SHAFT ) IT WAS HAPPENED TO ME 100% BUT STILL NOT UPDATED MY VEHICLE MANUFACTURING DATE IN THAT DOCUMENT. RECENTLY THE LOCAL DEALER CHARGE ME THE FULL COST OF VALVE BODY TRANSMISSION WITHOUT ANY CONVINCING REASON.

NHTSA ID

11151634

Incident

Mar 4, 2018

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE THE VEHICLE WAS IN PARK, THE SHIFTER ERRONEOUSLY CHANGED TO THE DRIVE POSITION. THE VEHICLE WAS TAKEN TO RANCHO CHRYSLER JEEP (8010 BALBOA AVE, SAN DIEGO, CA) AND THE SOFTWARE WAS UPDATED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000. *TT*JB

NHTSA ID

11123517

Incident

Aug 1, 2018

Mileage

90,000 mi

1. WHILE DRIVING AT NORMAL SPEEDS MY CAR SEEMS TO STRUGGLE SHIFTING INTO GEAR. IT ALSO MAKES CLUNKING SOUNDS GOING UP HILL. TODAY I ACCELERATED TO GET ONTO THE HIGHWAY AND THE VEHICLE MADE A LOUD NOISE FOR A FEW SECONDS AND FINALLY GOT UP TO SPEED. 2. MY VEHICLE ALSO HAS A FACTORY RUST PROOFING AND THE QUARTER PANELS ARE SHOWING LARGE SPOTS OF RUST ON THE FRONT AND REAR OF THE VEHICLE.

NHTSA ID

11111309

Incident

Mar 1, 2018

Mileage

47,500 mi

DRIVE SHAFT IS LOOSE AND IS BANGING IN CAR. DEALER HAD BEEN UNABLE TO FIND PROBLEM AND TELLS THE CLUNKING NOISE IS UNKNOWN. I TOKE IT TO OUTSIDE MECANIAC AND HE SAYS I JOINTS HAVE PLAY BUT CHRYSLER DONOT MAKE UJOINTS FOR THE CAR IN RETURN YOU MUST BUY THE ENTIRE DRIVE SHAFT I BELIEVE THE DRIVE SHAFT HAS BEEN RUINED BECAUSE SOMETHING IS LOOSE LIKE THE BOLTS BUT THE DEALER SAYS IT'S NOT UNDER THE RECALL.

NHTSA ID

11064982

Incident

Apr 1, 2017

CAR WAS IN MOTION WHEN THE GEAR SHIFTED FROM DRIVE TO STOP CAUSING THE CAR TO COME TO AN ABRUPT STOP. THE WIPER BLADES CAME ON BY THEMSELVES, THE GEAR SHIFT INDICATORS BEGAN BLINKING OFF AND ON, THE TRANSMISSION MONITOR BEGAN STATING THAT DO NOT TURN THE CAR OFF, THEN BEGAN FLASHING: PROCEED TO DESTINATION , TURN CAR OFF TO TURN TO START CAR, CHECK ENGINE LIGHT BEGAN FLASHING AND THE POWER STEERING INDICATOR BEGAN FLASHING ON .AFTER ABOUT TWENTY MINUTES I WAS ABLE TO GET THE SHIFT INDICATOR TO SHIFT INTO GEAR SO THAT I COULD GET THE CAR OUT OF THE STREET.

NHTSA ID

11022492

Incident

Sep 7, 2017

Mileage

63,700 mi

I TOOK MY VEHICLE INTO THE DEALERSHIP FOR A RECALL MONTHS AGO AND IT STILL ISN'T FIXED. IT STATES IN THE RECALL LETTER IT SHOULD TAKE ABOUT TWO HOURS TO COMPLETE. IT'S EVEN BEEN TRANSFERRED TO ANOTHER DEALERSHIP TO TRY TO BE FIXED. I'VE BEEN GIVEN LOANER CARS THAT DO NOT MEET THE STANDARDS OF MY CURRENT VEHICLE BY MODEL OR BY DEPENDABILITY. I WISH TO CLEAR UP THIS MATTER AS QUICKLY AS POSSIBLE NOW. I HAVE A FAMILY AND OTHER RESPONSIBILITIES TO TEND TO. THIS HAS BEEN A VERY STRESSFUL, TRAUMATIC EXPERIENCE AND I NEED ASSISTANCE IN CLEARING THIS MATTER UP ONCE AND FOR ALL PLEASE.

NHTSA ID

11013762

Incident

Jun 30, 2017

AFTER SHIFTER RECALL FOR PARK FUNCTION INSTALLED: 4 DAYS AFTER INSTALL,WHILE BACKING UP FROM A PARKING SPACE, CAR SLAMMED INTO PARK VIOLENTLY, COULD NOT PULL FORWARD OR BACKWARD WITHOUT CAR SLAMMING INTO PARK. DEALER COULD FIND NO PROBLEM. 10 WEEKS LATER WHILE SLOWING DOWN AT A FOUR WAY STOP INTERSECTION, CAR JERKED. WHEN I STARTED INTO THE INTERSECTION, SCREEN ON DASH SAID TRANSMISSION SERVICE NEEDED,DO NOT PUT CAR IN N OR P, OR TURN OFF CAR, CONTINUE TO YOUR...TRACTION LIGHT AND ENGINE LIGHT CAME ON. MY CAR WOULD NOT SHIFT OR MOVE. PEOPLE WERE SWERVING AND HITTING THEIR BRAKES TO AVOID A COLLISION WITH ME. TRYING TO GIVE CAR GAS, AND IT GOING INTO PARK, FINALLY GOT TO CURB. CALLED DEALER, TOLD TO TURN OFF CAR. IT WENT TO ACC MODE AND SHUT OFF. TOW TRUCK DRIVER COULD NOT GET CAR STARTED, HE USED MANUAL OVERRIDE TO LOAD CAR. DEALER DID NOT DIAGNOSE CAR FOR 7 DAYS, THEN SAID IT WAS DEAD BATTERY, COULD NOT FIND ANY PROBLEMS. PICKED UP CAR, DROVE 37 MILES, SLOWED DOWN TO MERGE ONTO A COUNTY HIGHWAY, CAR JERKED, AND SAME MESSAGE CAME UP, SAME LIGHTS CAME ON. MANAGED TO PULL OFF ROAD. TURNED OFF CAR. IT STAYED IN RUN MODE WOULD NOT RESTART. CALLED DEALER, HAD CAR TOWED. WHEN CAR GOT TO DEALER, IT STARTED UP ,THEY DROVE IT THREE BLOCKS, SAID NO PROBLEM, NO CODE SHOWN. DEALER SAYS IT IS NOT THE RECALL FIX, I REFUSED TO PICKUP CAR, AFRAID TO DRIVE IT. TOLD DEALER TAKE A 40 MILE DRIVE THEN AROUND TOWN. NO WORD YET

NHTSA ID

11013081

Incident

Aug 4, 2017

Mileage

51,037 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). SHORTLY AFTER THE REPAIR, THE VEHICLE'S SHIFTER WAS SLIPPING. THE CONTACT STATED THAT THE SHIFTER MOVED INTO THE NEUTRAL POSITION ON ITS OWN WHILE AT A STOP SIGN. THE CONTACT TOOK THE VEHICLE BACK TO THE RANCHO CHRYSLER AND JEEP DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT LEVER NEEDED TO BE REPAIRED. THE REPAIR WAS NO LONGER COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MOPAR MANUFACTURER ADVISED THE CONTACT TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA ID

11011728

Incident

Apr 1, 2017

Mileage

135,000 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY MOVED OUT OF THE PARK POSITION AND BEGAN TO ROLL. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A CEMENT STAIRCASE, WHICH DAMAGED THE FRONT BUMPER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

11002755

Incident

Jun 14, 2017

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE ATTEMPTING TO REFUEL THE VEHICLE WITH THE SHIFT LEVER IN PARK, THE VEHICLE ROLLED AWAY AND CRASHED INTO A METAL POST. THE FRONT DRIVER'S DOOR WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THERE WERE SEVERAL INSTANCES WHERE THE VEHICLE WAS THOUGHT TO BE IN PARK, BUT THE SHIFT LEVER WAS ACTUALLY IN THE REVERSE POSITION THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,327. UPDATED 06/02/17*LJ VEHICLE WAS REPAIRED ON 4/05/2017. THE CONTACT HAD PAID $500.00 DEDUCTIBLE FOR REPAIR. *AS

NHTSA ID

10968901

Incident

Mar 23, 2017

Mileage

48,327 mi

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. AFTER THE GEAR SHIFT WAS SWITCHED FROM THE PARK POSITION, THE VEHICLE HESITATED TO SHIFT AND THE SERVICE TRANSMISSION AND SHIFTER MALFUNCTION ERROR MESSAGES ILLUMINATED. ON ANOTHER OCCASION, THE VEHICLE HESITATED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS PARKED, IT FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 29,000.

NHTSA ID

10968785

Incident

Jan 27, 2017

Mileage

29,000 mi