2007 Chrysler 300C

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Fuel fumes odor inside car and garage, checked car for leaks and found upper fuel pump mount plastic housing hairline cracked leaking fuel.

NHTSA ID

11641398

Incident

Jan 1, 2025

Unknown, but based on what I've read and seen others describe happen to them I would say it's somehow connected to the park assist. But my battery loses voltage while driving, the car will start blowing hot or cold air which ever it prefers at the time without any heating or cooling system being turned on, the dash goes crazy the rpms, speedometer and everything else will drop to zero the transmission will start jerking and the service park assist warning will flash on and off repeatedly very fast then the car died while driving on the highway and refused to start even with a jump start. Replaced the battery twice in 2 weeks and the alternator as well and the car continues to do this randomly. No codes show up but the abs light, esp bas lights are on, the brake light will come on every now and then without the brake being pressed and the car seriously just seems to have a mind of it's own.

NHTSA ID

11616552

Incident

Sep 20, 2024

My 300 has a glitch that causes me to put in neutral then back in drive I'm guessing because of a limp mode, I've had it worked on many times at the dealer in the 3 years I've owned it and spent thousands of dollars and not fix the problem. It done what 06V341000 said but my Vin is not effected they say

NHTSA ID

11491244

Incident

Jun 20, 2022

Took car in to dealer for power train issue where the car wouldn’t go over 40mph. Same day my wheel locked causing me to crash. I got a report that this issue was a recall for other models not the 300c

NHTSA ID

11472963

Incident

Jun 16, 2022

OIL SENSOR IF FAULTY NO CHECK ENGINE LIGHT HEMI TICK TURNS INTO A HEAVY CLICK ACCELERATION AND RUNNING IN PARK

NHTSA ID

11361670

Incident

Sep 17, 2020

TL* THE CONTACT OWNS A 2007 CHRYSLER 300C. THE CONTACT STATED THAT THE OUTSIDE PASSENGER'S SIDE FRONT AND PASSENGER'S SIDE REAR DOOR HANDLES DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE DOOR HANDLES WERE DESIGNED TO SWIVEL BUT INSTEAD WERE COMING STRAIGHT FORWARD. THE VEHICLE WAS TAKEN TO VOSS VILLAGE CADILLAC, INC (650 MIAMISBURG CENTERVILLE RD, DAYTON, OH 45459, (937) 428-2300) WHERE THE DOOR HANDLES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 14,000.

NHTSA ID

11355528

Incident

Sep 1, 2012

Mileage

14,000 mi

THE VEHICLE HAS HAD TWO OWNERS IN THE SAME FAMILY AND HAS VERY LOW MILEAGE (66000). THE ISSUE BEGAN IN OCTOBER OF 2018. WHILE DRIVING ON CITY STREETS AT 40 MPH THE INDICATORS ON THE DASH BEGAN FLICKERING AND MAKING NOISE. THIS CONTINUED INTERMITTENTLY FOR THREE MONTHS BUT COULD NOT BE REPLICATED AT AN INDEPENDENT MECHANIC. THEN IN JANUARY OF 2019 WHILE DRIVING ON THE FREEWAY AT 65 MPH THE SAME ISSUE HAPPENED EXCEPT THIS TIME THERE THE SPEEDOMETER WENT TO 0 BUT THE CAR COULD STILL BE OPERATED. THE CAR WAS TAKEN INTO AN INDEPENDENT MECHANIC WHO ATTEMPTED TO DIAGNOSE THE ISSUE FOR OVER A MONTH BUT HAD NO LUCK. AS INSTRUCTED BY THE MECHANIC THE CAR WAS BROUGHT TO THE DEALERSHIP WHERE IT WAS PURCHASED BRAND NEW IN 2006. THE DEALERSHIP KEPT THE CAR FOR 6 DAYS IN FEBRUARY OF 2019 AND COULD NOT DIAGNOSE THE ISSUE, CHARGING THE OWNER A $240 FEE FOR NOTHING. AS SOON AS THE OWNER LEFT THE DEALERSHIP THE CAR AGAIN EXPERIENCED THE SAME ISSUE WHILE DRIVING ON THE FREEWAY. THE CAR WAS BROUGHT IMMEDIATELY TO THE OWNERS PERSONAL MECHANIC WHO HAS HAD THE CAR EVER SINCE. THE MECHANIC HAS SINCE BROUGHT THE CAR TO ANOTHER DODGE/CHRYSLER DEALERSHIP IN TOWN WHO CHARGED AN ADDITIONAL $600 ENDING IN NO DIAGNOSIS. THE CAR IS UNABLE TO PASS SMOG AS NOW THE PROBLEM OCCURS MORE FREQUENTLY AND IS UNSAFE TO DRIVE. I HAVE SEEN THIS COMPLAINT SEVERAL TIMES ONLINE AND IT WOULD SEEM TO ME THAT CHRYSLER SHOULD BE RESPONSIBLE FOR FIXING OR COMPENSATING THE OWNERS FOR AN OBVIOUS MECHANICAL ISSUE.

NHTSA ID

11340108

Incident

Oct 15, 2018

Mileage

64,000 mi

PURCHASED THIS CAR FEW MONTHS AGO. MONDAY FEB. 24TH, 2020 I WAS SITTING INSIDE MY CAR WHEN SUDDENLY I NOTICE A FIRE IN THE ENGINE. I IMMEDIATELY GRAB MY WALLET AND PHONE EXITED THE CAR AND CALLED 911. THE FIREMEN CAME (FIRE WAS OUT BY THAT TIME) . I HAD CAR TOWED TO DEALERSHIP (4460 MCHENRY AVE, MODESTO CA 95356 CENTRAL VALLEY CHRYSLER, NISSAN) THEY HAD CAR FOR COUPLE OF DAYS AND TODAY CALLED ME IN TO TELL ME THAT A ROD SHOT THROUGH THE OIL PAN (I ASSUME IT OCCURRED AFTER FIRE STARTED BECAUSE I DID NOT HEAR ANYTHING PRIOR TO FIRE AND WAS NOT DRIVING CAR WHEN FIRE STARTED). THEY TOLE ME THAT IT NEEDS A NEW ENGINE BUT THEY NEED TO DO MORE RESEARCH ON CAR AND GO INTO ENGINE (WHICH I GUESS IS A BIG TASK). THEY TELL ME THAT IF THEY DETERMINE THAT THEY MUST REPLACE ENGINE AT THEIR COST (UPON BUYING CAR DEALERSHIP TOLD ME I COULD ONLY GET FINANCED FOR CAR IF I PURCHASED A 24 MONTH WARRANTY WHICH I DID). THEY THEN ADVISE ME THAT THIS JOB OF JUST LOOKING INTO ENGINE IS $4,200.00 AND THAT I MUST PAY THEM THIS AMOUNT PRIOR TO THEM DOING THEIR EXPLORATORY WORK ON ENGINE. THEY TELL ME THAT IF I DID NOTHING TO CAUSE FIRE (THAT IS CRAZY TO THINK I SOMEHOW IN VERY SHORT TIME AS OWNER CAUSED CAR TO JUST CATCH FIRE OUT OF THE BLUE WHILE SITTING IN IT PARKED) THAT THEY WILL REPLACE THE ENGINE WITH A USED ONE. I FEEL AS THOUGH A USED ENGINE MAY FORCE ME TO GO THROUGH THIS AGAIN AND I WAS FORTUNATE AS IF FIRE WERE TO TRAVEL THROUGH GAS LINE I WOULD BE DEAD RIGHT NOW. I BELIEVE THEY WANT TO FORCE ME TO PAY THIS MONEY UP FRONT AND THEN TRY AND TELL ME IT IS MY RESPONSIBILITY TO PAY FOR EVERYTHING, NULLIFYING MY WARRANTY JUST SO THEY DO NOT HAVE TO HONOR THEIR LEGAL OBLIGATIONS.

NHTSA ID

11311972

Incident

Feb 24, 2020

Mileage

125,000 mi

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Disinfectant Solution Recommended for COVID-19

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.