RoadVitals

1992 Chrysler Town And Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
135
Latest Feb 7, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1992 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes7246.2%
  • Steering74.5%
  • Seat belts74.5%
  • Interior & seats63.8%
  • Electrical63.8%
  • Engine63.8%
  • Fuel system42.6%
  • Exterior lighting42.6%
  • Driver assistance31.9%
  • Suspension21.3%
  • Other / unspecified21.3%
  • Tires & wheels10.6%
  • Airbags10.6%
  • Heating & air conditioning10.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

72
reports

From owner reports, verbatim

The contact owns a 1992 Chrysler Town and Country. The contact stated that while the vehicle was in the driveway the brakes failed. The vehicle was taken to the local dealer where it was diagnosed that the brake actuator and actuator assembly needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 96V099000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the OEM parts were no longer being manufactured. The failure mileage was unknown.

NHTSA ID 11450804 · filed Feb 7, 2022

TL* THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES LOST POWER. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE ANTI-LOCK BRAKE AND AN UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO SJ DENHAM CHRYSLER JEEP FIAT (530-241-1756, LOCATED AT 772 N MARKET ST, REDDING, CA 96003) WHERE IT WAS DETERMINED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA ID 11220652 · filed Jun 17, 2019
All 72 reports naming brakes

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

16
reports

From owner reports, verbatim

WHILE DRIVING VEHICLE IS NOT SHIFTING PROPERLY, IT LOCKS INTO SECOND GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID 8004629 · filed Feb 27, 2002

ENGINE DOESN'T SHIFT INTO 2ND GEAR AT THE PROPER TIME. VEHICLE JERKS JUST AS IT'S COMING TO A STOP. IT BUCKS WHEN T ACCELERATING. RECONDITIONED TRANSMISSION HAS BEEN REPLACED 3 TIMES. CONSUMER HAS PUT ALOT OF MONEY IN TRANSMISSION THAT MAY BE DEFECTIVE. *AK

NHTSA ID 891599 · filed Jun 28, 2001
All 16 reports naming transmission

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

10
reports

From owner reports, verbatim

RECALL CAMPAIGN 97V079000 CONCERNING LIFTGATE SUPPORT BRACKET. OWNER TOOK VEHICLE TO THE DEALER FOR RECALL REPAIRS, AND HAD THE WORK DONE. HOWEVER, THE DEFECT HAD NOT BEEN REPAIRED PROPERLY. VEHICLE WAS BACK TO THE DEALER ON THREE OCCASIONS . THEY INSTALLED THE SCREWS TO HOLD IT ON, AND THE SCREWS KEPT FALLING OUT.*AK

NHTSA ID 10109626 · filed Feb 2, 2005

WHILE CHILDREN WERE UNLOADING VAN FROM REAR LIFT SPRING GAVE AWAY, CAUSING TRUNK TO HIT CHILDREN. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID 883485 · filed Mar 20, 2001
All 10 reports naming body & structure

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

HEAD LIGHT LENSES DEGRADING DUE TO WEATHER / UV EXPOSURE. LIGHT TRANSMISSION REDUCED BY AT LEAST 3 DB; PROBABLY 6 DB; POSSIBLY AS MUCH AS 10 DB. NIGHT VISIBILITY SERIOUSLY COMPROMISED. CHRYSLER CORPORATION WILL NOT ADDRESS THIS PROBLEM; CHRYSLER SAFETY COMPLAINT FILE # 7864868. VEHICLE CURRENTLY IS UNDER RECALL FOR WINDSHIELD WIPER PIVOT PROBLEM. I CONSIDER LACK OF NIGHT VISIBILITY TO BE MUCH MORE SERIOUS PROBLEM. VEHICLE DOES NOT CURRENTLY MEET MINIMUM MANDATED LIGHTING STANDARDS OWING TO LENS DEGRADATION. SINCE THE HEADLIGHT ASSEMBLY ON THESE CARS IS A TWO-PIECE UNIT, CONSISTING OF A LAMP AND A "BUCKET" CONTAINING THE LENS, NORMAL REPLACEMENT OF LAMPS DOES NOT CORRECT PROBLEM, AS WOULD BE THE CASE WITH SEALED BEAM LIGHTS. THE HEADLIGHT ASSEMBLY IS QUITE EXPENSIVE, AND WILL NOT BE REPLACED BY CHRYSLER. THIS MEANS THAT THERE IS A HIGH COST ITEM THAT MUST BE REPLACED AT OWNER'S EXPENSE PERIODICALLY IN ORDER TO MAINTAIN SAFETY. THE PLASTIC LENS ASSEMBLY WILL DEGRADE AGAIN WITHIN THE EXPECTED LIFE OFTHE VEHICLE. FURTHERMORE, THE FALURE IS EXTREMELY DANGEROUS, IN THAT IT SNEAKS UP ON ONE... IT TAKES A CONSIDERABLE DEGRADATION OF LIGHT TO BE NOTICED, BECAUSE THE FAILURE IS SO GRADUAL. THIS IS WHY I WAS APROXIMATE IN DATING THE FAILURE ON THE FIRST PART OF THIS FORM... THE FAILURE WAS SO GRADUAL THAT I AM NOT SURE OF THE TIME FRAME, WITHIN 6 MONTHS OR SO, OF WHEN THE LIGHT OUTPUT FELL BELOW MINIMUM LEGAL STANDARDS. I FEEL THAT THE NHTSA SHOULD REQUIRE CHRYSLER TO RETROFIT ALL SIMILAR HEADLIGHT ASSEMBLIES WITH NEW ASSEMBLIES BUILT WITH GLASS LENSES AT CHRYSLER'S EXPENSE. IF THIS IS NOT DONE, IT IS ONLY A MATTER OF TIME (IT MAY HAVE ALREADY HAPPENED) THAT SOMEONE IS SERIOUSLY INJURED OR KILLED IN A NIGHT TIME ACCIDENT DUE TO FAULTY ILLUMINATION. THANK YOU, JAMES K. THORUSEN. *AK

NHTSA ID 734580 · filed Oct 17, 2000

AFTER THE WINDSHIELD WIPER PIVOT SHAFT FAILED I CONTACTED CHRYSLER AND WAS TOLD A RECALL WAS COMING IN SEPT. 99. I HAD THE WIPERS FIXED AND WAITED FOR A RECALL SLIP THAT NEVER CAME. I CONTACTED CHRYSLER AGAIN ON NOV. 16, 1999 AND WAS TOLD MY VAN WASN'T INCLUDED IN THE RECALL EVEN THOUGH THE RECALL WAS FOR THE EXACT PARTS THAT FAILED ON MY VEHICLE. AT THE TIME OF THE FAILURE WE WERE APPROX. 75 MI. FROM HOME DRIVING IN A RAIN STORM WITH MY WHOLE FAMILY IN THE VAN. THIS RESULTED IN A VERY DANGEROUS SITUATION AS VISION WAS REDUCED TO NOTHING. *AK

NHTSA ID 714861 · filed Nov 16, 1999
All 8 reports naming visibility

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

7
reports

From owner reports, verbatim

WHEN TURNING A CORNER A LOUD POPPING OCCURRED, AND LATER NOTICED COULD NOT MAKE RIGHT TURN COMPLETELY. STEERING COMPLETELY WENT, COULDN'T TURN THE STEERING WHEEL WITHOUT GREAT EFFORT. MECHANIC STATES GEAR BOX COMPLETELY BROKEN AND SEAL IN THE POWER STEERING PUMP FAILED AND NEEDS TO BE REPLACED. *AK

NHTSA ID 828009 · filed Sep 18, 1998

THE STEERING RACK FAILED.

NHTSA ID 516713 · filed Mar 24, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

7
reports

From owner reports, verbatim

THE MIDDLE BENCH RETRACTING SEATBELT IS COMPLETELY INOPERATIVE,WILL LOCK IN POSITION CAUSING A LOSS OF PROTECTION. THE DRIVER SIDE RETRACTING MECHANISM IS WEAK,WILL NOT RETRACT INTO SIDEWALL. *AK

NHTSA ID 835354 · filed Mar 1, 1999

SEAT BELT IN THE MIDDLE REAR BECOMES UNATTACHED BECAUSE OF A FAULTY SPRING CLIP. DEALERS JUST REHOOK SPRING CLIP WHICH DOES NOT SOLVE THE PROBLEM. *AK

NHTSA ID 813725 · filed Jul 2, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

6
reports

From owner reports, verbatim

THE CLIP THAT HOLDS THE SECOND SEAT BELT DOWN HAS BROKEN, ALSO THE LAST SEAT BELT BEHIND THE DRIVER'S SIDE BROKE, CAUSING NEITHER SEAT BELT TO WORK WHILE IN USE. *AK

NHTSA ID 811118 · filed May 9, 1997

VEHICLE REARENDED WHILE AT STANDSTILL BY VEHICLE TRAVELING 40 MPH, CAUSING VEHICLE TO CRASH INTO REAREND OF ANOTHER VEHICLE, AIRBAG DID NOT DEPLOY; ALSO, DRIVER'S SEAT BACK COLLAPSED, CAUSING DRIVER TO FALL BACKWARDS; WARNED BY ATTORNEY NOT TO GIVE INJURY INFORMATION. *AK

NHTSA ID 809815 · filed Mar 11, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

WHILE DRIVING IN HEAVY TRAFFIC, STARTED TO SMELL SMOKE. A/C WENT OUT. SMOKE STARTED TO ENTER CABIN AREA. PULLED OVER AND THE ELECTRICAL HARNESS WAS ON FIRE. I WAS ABLE TO EXTINQUISH THE FIRE. IT SEEMS THE WIRE FOR THE HOOD LIGHT, ATTACHED TO THE HOOD HINGE, MAY HAVE BEEN CAUGHT BETWEEN THE FRAME AND THE HOOD, CUTTING INTO THE INSULATION AND SHORTING THE WIRE TO THE FRAME. IT IS BELIEVED TO HAVE CAUSED AN OVERLOAD TO THE WIRING HARNESS, WHICH STARTED ON FIRE. *AK

NHTSA ID 725717 · filed Jul 20, 2000

TRANSMISSION FAILED.

NHTSA ID 539121 · filed Aug 19, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

THE SERPENTINE BELT FALLS OFF OF MY 1992 CHRYSLER TOWN AND COUNTRY WHENEVER I GO THROUGH A PUDDLE... NO MATTER HOW FAST OR SLOW I GO. WHEN THE BELT COMES OFF EVERYTHING GOES, INCLUDING THE POWERSTEERING-NOT A GOOD THING WHEN ITS RAINING AND THE ROADS ARE ALREADY SLICK. I CALLED MY LOCAL CHRYSLER DEALER AND WAS TOLD THAT THOUGH THERE IS A FIX FOR NEWER VEHICLES THEY DON'T MAKE ONE FOR MINE. I'VE TRIED REPLACING THE BELT, THE PULLEYS, THE TENSIONER, AND NOTHING HELPS. *TR

NHTSA ID 10283413 · filed Sep 9, 2009

THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BECAUSE OF THIS PROBLEM. I HAVE A FRIEND WITH THE SAME KIND OF VAN AND HAS THE SAME PROBLEM. *NM

NHTSA ID 10080430 · filed Jul 6, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

WHEN FILLLING THE GAS TANK TO THE HALF GAS GAUGE GOES TO EMPTY. THEN IF I GETTING A FULL TANK, IT WILL GO TO HALF, THEN TO A QUARTER, AND THEN TO EMPTY. *AK

NHTSA ID 855142 · filed Jan 20, 2000

ANTILOCK BRAKE FAILURE. *AW

NHTSA ID 482965 · filed Apr 3, 1995

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

HEAD LIGHT LENSES DEGRADING DUE TO WEATHER / UV EXPOSURE. LIGHT TRANSMISSION REDUCED BY AT LEAST 3 DB; PROBABLY 6 DB; POSSIBLY AS MUCH AS 10 DB. NIGHT VISIBILITY SERIOUSLY COMPROMISED. CHRYSLER CORPORATION WILL NOT ADDRESS THIS PROBLEM; CHRYSLER SAFETY COMPLAINT FILE # 7864868. VEHICLE CURRENTLY IS UNDER RECALL FOR WINDSHIELD WIPER PIVOT PROBLEM. I CONSIDER LACK OF NIGHT VISIBILITY TO BE MUCH MORE SERIOUS PROBLEM. VEHICLE DOES NOT CURRENTLY MEET MINIMUM MANDATED LIGHTING STANDARDS OWING TO LENS DEGRADATION. SINCE THE HEADLIGHT ASSEMBLY ON THESE CARS IS A TWO-PIECE UNIT, CONSISTING OF A LAMP AND A "BUCKET" CONTAINING THE LENS, NORMAL REPLACEMENT OF LAMPS DOES NOT CORRECT PROBLEM, AS WOULD BE THE CASE WITH SEALED BEAM LIGHTS. THE HEADLIGHT ASSEMBLY IS QUITE EXPENSIVE, AND WILL NOT BE REPLACED BY CHRYSLER. THIS MEANS THAT THERE IS A HIGH COST ITEM THAT MUST BE REPLACED AT OWNER'S EXPENSE PERIODICALLY IN ORDER TO MAINTAIN SAFETY. THE PLASTIC LENS ASSEMBLY WILL DEGRADE AGAIN WITHIN THE EXPECTED LIFE OFTHE VEHICLE. FURTHERMORE, THE FALURE IS EXTREMELY DANGEROUS, IN THAT IT SNEAKS UP ON ONE... IT TAKES A CONSIDERABLE DEGRADATION OF LIGHT TO BE NOTICED, BECAUSE THE FAILURE IS SO GRADUAL. THIS IS WHY I WAS APROXIMATE IN DATING THE FAILURE ON THE FIRST PART OF THIS FORM... THE FAILURE WAS SO GRADUAL THAT I AM NOT SURE OF THE TIME FRAME, WITHIN 6 MONTHS OR SO, OF WHEN THE LIGHT OUTPUT FELL BELOW MINIMUM LEGAL STANDARDS. I FEEL THAT THE NHTSA SHOULD REQUIRE CHRYSLER TO RETROFIT ALL SIMILAR HEADLIGHT ASSEMBLIES WITH NEW ASSEMBLIES BUILT WITH GLASS LENSES AT CHRYSLER'S EXPENSE. IF THIS IS NOT DONE, IT IS ONLY A MATTER OF TIME (IT MAY HAVE ALREADY HAPPENED) THAT SOMEONE IS SERIOUSLY INJURED OR KILLED IN A NIGHT TIME ACCIDENT DUE TO FAULTY ILLUMINATION. THANK YOU, JAMES K. THORUSEN. *AK

NHTSA ID 734580 · filed Oct 17, 2000

HEADLAMP LENSES ARE TURNING YELLOW, CAUSING POOR VISIBILITY. PLEASE PROVIDE FURTHER INFORMATON. *AK

NHTSA ID 856838 · filed Feb 14, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

ENGINE DOESN'T SHIFT INTO 2ND GEAR AT THE PROPER TIME. VEHICLE JERKS JUST AS IT'S COMING TO A STOP. IT BUCKS WHEN T ACCELERATING. RECONDITIONED TRANSMISSION HAS BEEN REPLACED 3 TIMES. CONSUMER HAS PUT ALOT OF MONEY IN TRANSMISSION THAT MAY BE DEFECTIVE. *AK

NHTSA ID 891599 · filed Jun 28, 2001

WHEN ABS LIGHT COMES ON VEHICLE WILL NOT STOP, AND BRAKE PEDAL WILL BECOME HARD. ALSO, ON OCCASION BRAKE PEDAL WILL NOT RELEASE COMPLETELY, CAUSING REAR ABS BRAKE LIGHT TO STAY ON, AND EFFECTING CRUISE CONTROL RELEASE. *AK

NHTSA ID 866123 · filed Jul 27, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE. *JB

NHTSA ID 10011836 · filed Mar 14, 2003

RIGHT REAR WHEEL/AXEL TORE OFF VEHICLE, CAUSING LOSS OF CONTROL, LOUD NOISE. *DSH

NHTSA ID 487844 · filed Nov 22, 1995

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

CONTINUING ABS FAILURE, I HAVE HAD THE ABS REPAIRED SEVERAL TIMES UNDER WARRANTY, BUT THE ABS SYSTEM KEEPS FAILING. NOW MUSIC CITY DODGE IS TELLING ME THERE IS CONTAMINATION IN THE SYSTEM AND EVERY THING IN THE BRAKE SYSTEM NEEDS TO BE REPLACED TO THE TUNE OF $3000.00. I CAN'T SEE HOW THIS IS CORRECT CONSIDERING THEY ARE THE ONLY ONES WHO HAVE WORKED ON THE BRAKES.*JB

NHTSA ID 10138235 · filed Sep 30, 2005

A DEFECTIVE STANDARD SCREW JACK, FAILURE OCCURRED DUE TO STRIPPING OF TREADS WHICH CAUSED VEHICLE TO FALL. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

NHTSA ID 892727 · filed Jul 13, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

WHILE DRIVING AT 70 MPH DRIVER'S SIDE REAR TIRE SIDEWALL EXPLODED. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER, AND HAD VEHICLE TOWED TO THE DEALER, WHO REPLACED THE TIRE. MICHELIN, MX, 215/65R16985, DOT #BE376FG. *AK

NHTSA ID 10046433 · filed Nov 5, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

VEHICLE REARENDED WHILE AT STANDSTILL BY VEHICLE TRAVELING 40 MPH, CAUSING VEHICLE TO CRASH INTO REAREND OF ANOTHER VEHICLE, AIRBAG DID NOT DEPLOY; ALSO, DRIVER'S SEAT BACK COLLAPSED, CAUSING DRIVER TO FALL BACKWARDS; WARNED BY ATTORNEY NOT TO GIVE INJURY INFORMATION. *AK

NHTSA ID 809815 · filed Mar 11, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

WHILE DRIVING ON HIGHWAY APPROXIMATELY 60MPH CLUTCH PLATE ON THE A/C COMPRESSOR FROZE UP, AND THE SERPENTINE BELT CONTINUED TO RUB ON THE COMPRESSOR UNTIL IT BURSTED INTO FLAMES *AK.

NHTSA ID 848054 · filed Sep 20, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .