RoadVitals

1992 Chrysler Town And Country Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 17, 2000
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 135 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1992 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Exterior lightingVisibility
Filed Oct 17, 2000

HEAD LIGHT LENSES DEGRADING DUE TO WEATHER / UV EXPOSURE. LIGHT TRANSMISSION REDUCED BY AT LEAST 3 DB; PROBABLY 6 DB; POSSIBLY AS MUCH AS 10 DB. NIGHT VISIBILITY SERIOUSLY COMPROMISED. CHRYSLER CORPORATION WILL NOT ADDRESS THIS PROBLEM; CHRYSLER SAFETY COMPLAINT FILE # 7864868. VEHICLE CURRENTLY IS UNDER RECALL FOR WINDSHIELD WIPER PIVOT PROBLEM. I CONSIDER LACK OF NIGHT VISIBILITY TO BE MUCH MORE SERIOUS PROBLEM. VEHICLE DOES NOT CURRENTLY MEET MINIMUM MANDATED LIGHTING STANDARDS OWING TO LENS DEGRADATION. SINCE THE HEADLIGHT ASSEMBLY ON THESE CARS IS A TWO-PIECE UNIT, CONSISTING OF A LAMP AND A "BUCKET" CONTAINING THE LENS, NORMAL REPLACEMENT OF LAMPS DOES NOT CORRECT PROBLEM, AS WOULD BE THE CASE WITH SEALED BEAM LIGHTS. THE HEADLIGHT ASSEMBLY IS QUITE EXPENSIVE, AND WILL NOT BE REPLACED BY CHRYSLER. THIS MEANS THAT THERE IS A HIGH COST ITEM THAT MUST BE REPLACED AT OWNER'S EXPENSE PERIODICALLY IN ORDER TO MAINTAIN SAFETY. THE PLASTIC LENS ASSEMBLY WILL DEGRADE AGAIN WITHIN THE EXPECTED LIFE OFTHE VEHICLE. FURTHERMORE, THE FALURE IS EXTREMELY DANGEROUS, IN THAT IT SNEAKS UP ON ONE... IT TAKES A CONSIDERABLE DEGRADATION OF LIGHT TO BE NOTICED, BECAUSE THE FAILURE IS SO GRADUAL. THIS IS WHY I WAS APROXIMATE IN DATING THE FAILURE ON THE FIRST PART OF THIS FORM... THE FAILURE WAS SO GRADUAL THAT I AM NOT SURE OF THE TIME FRAME, WITHIN 6 MONTHS OR SO, OF WHEN THE LIGHT OUTPUT FELL BELOW MINIMUM LEGAL STANDARDS. I FEEL THAT THE NHTSA SHOULD REQUIRE CHRYSLER TO RETROFIT ALL SIMILAR HEADLIGHT ASSEMBLIES WITH NEW ASSEMBLIES BUILT WITH GLASS LENSES AT CHRYSLER'S EXPENSE. IF THIS IS NOT DONE, IT IS ONLY A MATTER OF TIME (IT MAY HAVE ALREADY HAPPENED) THAT SOMEONE IS SERIOUSLY INJURED OR KILLED IN A NIGHT TIME ACCIDENT DUE TO FAULTY ILLUMINATION. THANK YOU, JAMES K. THORUSEN. *AK

NHTSA ID
734580
Incident
Jan 1, 2000
Visibility
Filed Nov 16, 1999

AFTER THE WINDSHIELD WIPER PIVOT SHAFT FAILED I CONTACTED CHRYSLER AND WAS TOLD A RECALL WAS COMING IN SEPT. 99. I HAD THE WIPERS FIXED AND WAITED FOR A RECALL SLIP THAT NEVER CAME. I CONTACTED CHRYSLER AGAIN ON NOV. 16, 1999 AND WAS TOLD MY VAN WASN'T INCLUDED IN THE RECALL EVEN THOUGH THE RECALL WAS FOR THE EXACT PARTS THAT FAILED ON MY VEHICLE. AT THE TIME OF THE FAILURE WE WERE APPROX. 75 MI. FROM HOME DRIVING IN A RAIN STORM WITH MY WHOLE FAMILY IN THE VAN. THIS RESULTED IN A VERY DANGEROUS SITUATION AS VISION WAS REDUCED TO NOTHING. *AK

NHTSA ID
714861
Incident
Aug 14, 1999
Visibility
Filed Jun 9, 1997

REAR WINDOW GLASS FELL OUT DUE TO FAILED METAL STRIP.

NHTSA ID
518248
Incident
May 25, 1997
Visibility
Filed Feb 24, 1997

WHILE VEHICLE WAS PARKED IN THE GARAGE AND THE WINDOW IN THE REAR BLEW OUT. THE VEHICLE IS BEING REPAIRED. *AK

NHTSA ID
809246
Incident
Feb 23, 1997
Visibility
Filed Sep 30, 1996

REAR WINDOW SHATTERED WHILE VEHICLE WAS AT COMPLETE STOP. *AK

NHTSA ID
802984
Incident
Sep 28, 1996
Visibility
Filed Jul 23, 1996

INSIDE REARVIEW MIRROR FELL OFF WINDSHIELD WHILE DRIVING. *AK

NHTSA ID
506519
Incident
Jul 23, 1996
BrakesEngineFuel system+3 more
Filed Apr 3, 1995

ANTILOCK BRAKE FAILURE. *AW

NHTSA ID
482965
Incident
Oct 15, 1994
Visibility
Filed Mar 6, 1995

REAR WINDSHIELD GLASS EXPLODED WHILE VEHICLE WAS IDLING WITH HEATER/DEFOSTER ON. TEMPERATURE 26 DEGREE WWINDSHIELD ICED OVER. TT

NHTSA ID
961234
Incident
Mar 2, 1995

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .