WHILE DRIVING VEHICLE IS NOT SHIFTING PROPERLY, IT LOCKS INTO SECOND GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- NHTSA ID
- 8004629
- Incident
- Dec 10, 2001
Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1992 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING VEHICLE IS NOT SHIFTING PROPERLY, IT LOCKS INTO SECOND GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE DOESN'T SHIFT INTO 2ND GEAR AT THE PROPER TIME. VEHICLE JERKS JUST AS IT'S COMING TO A STOP. IT BUCKS WHEN T ACCELERATING. RECONDITIONED TRANSMISSION HAS BEEN REPLACED 3 TIMES. CONSUMER HAS PUT ALOT OF MONEY IN TRANSMISSION THAT MAY BE DEFECTIVE. *AK
CHRYSLER AUTHORIZED DEALERSHIP REPLACED THE TRANSMISSION WITH A NEW ONE IN 1998, DUE TO THE FAILURE OF 2ND GEAR. IN 1999, A TOTAL FAILURE OF THE TRANSMISSION OCCURRED WITH ONLY 21,000 RECORDED MILES AFTER REPLACEMENT. BREAKDOWN OCCURRED WHILE ON AN INTERSTATE HIGHWAY. REPLACED AGAIN WITH ANOTHER REMANUFACTURED TRANSMISSION SUPPLIED BY A CHRYSLER AUTHORIZED DEALERSHIP. UPSHIFT/DOWNSHIFTS CONTINUE TO BE HARSH AND JERK AT TIMES, EVEN WITH THE LATEST TRANSMISSION. *AK
THIS 1992 CHRYSLER TOWN & COUNTRY IS HAVING TO HAVE ITS 3RD TRANSMISSION OVERHAUL SINCE 1995. 4 TRANSMISSIONS IN 4 YEARS!. LAST OVERHAUL 4/98. EXTENDED WARRANTY EXPIRED ON 6/25/99. MANUFACTURER WILL PAY ONLY PARTS COSTS. EXPECTS ME TO PAY LABOR (DEALER REDUCED LABOR COST TO $544). MANUFACTURER STATES THAT 4 TRANSMISSIONS IN 4 YEARS IN NOT CONSIDERED EXCESSIVE. TORQUE CONVERTER IS PROBLEM AND WAS LAST REPLACED 4/98. REPAIRING DEALER IS NOT THE SAME AS SELLING DEALER. REPAIRING DEALER IS COLONIAL CHRYSLER. NEW DEALERSHIP. THEY BOUGHT VILLAGE CHRYSLER WHICH HAS DONE THE MAJORITY OF THE WARRANTY REPAIRS ON THIS VEHICLE. *AK
I PURCHASED THIS VEHICLE IN FEBRUARY 1996. IT WAS ONLY A FEW MONTHS AFTER I PURCHASED THE VEHICLE, THAT I NOTICED VERY HARD UP AND DOWN SHIFTS, A JERKING MOTION WHEN SHIFTING DOWN FROM SECOND GEAR TO FIRST GEAR, AND A RATCHETING SOUND WHEN DOWN SHIFTING FROM SECOND TO FIRST GEAR, WITHIN THE TRANSMISSION. IN JUNE 1998, AN AUTHORIZED CHRYSLER DEALERSHIP DEEMED THE SECOND GEAR WITHIN THE TRANSMISSION WAS GONE, SO I HAD THEM REPLACE THE TRANSMISSION WITH A REMANUFACTURED CHRYSLER TRANSMISSION. THEY ALSO HAD TO PLACE AN "UPDATED" COMPUTER MODULE SO THAT THE TRANSMISSION WOULD WORK PROPERLY WITH THE VEHICLE'S COMPUTER SYSTEM. THE TOTAL REPLACEMENT COST AMOUNTED TO $1,603.13. THE REPLACEMENT TRANSMISSION ALSO DISPLAYED HARSH SHIFTING. IN OCTOBER 1998, THE TRANSMISSION BECAME STUCK IN SECOND GEAR AND WOULD NOT SHIFT UP OR DOWN, SO I TOOK THE VEHICLE BACK TO THE CHRYSLER DEALERSHIP FOR SERVICE. THE TECHNICIAN RESET THE COMPUTER (AT A COST OF $35.00) AND THE VEHICLE BEGAN TO SHIFT, BUT STILL DISPLAYED ROUGH UP AND DOWN SHIFTING. THE TRANSMISSION THEN FAILED (9 MONTHS AFTER INSTALLATION) ON MARCH 31, 1999 AND FOR THE SECOND TIME, ANOTHER REMANUFACTURED TRANSMISSION HAD TO BE INSTALLED. I CONTACTED THE DAIMLER/CHRYSLER CORPORATION, AND THEY AGREED TO REPLACE THE TRANSMISSION, BUT I HAD TO PAY ALL LABOR COSTS ($424). IN MAY 1999, THE SECOND REMANUFACTURED TRANSMISSION BECAME HARD TO PLACE IN GEAR WHEN SHIFTING FROM PARK TO REVERSE AND PARK TO DRIVE, EVEN THOUGH THE VEHICLE WAS ON LEVEL GROUND WITH NO STRESS ON THE TRANSMISSION. THE VEHICLE ALSO CONTINUED TO DISPLAY HARSH UP AND DOWN SHIFTING. I TOOK THE VEHICLE BACK TO THE DEALERSHIP, BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT (NO CHARGE). TO THIS DAY, THE TRANSMISSION STILL DISPLAYS ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, THE RATCHETING SOUND IS STILL VERY EVIDENT, AND AT TIMES IT IS HARD TO PLACE THE VEHICLE IN GEAR DURING UPSTARTS. IT IS EVIDENT THE REMANUFACTURED CHRYSLER TRANSMISSION IS DEFECTIVE. THANK YOU
TRANSMISSION FAILED.
WHEN THE VEHICLE IS SLOWED DOWN AND STOPPED , IT DOWNSHIFTS VERY HARD AND GOES INTO SECOND GEAR AND WON'T SHIFT OUT OF GEAR,. THE VEHICLE HAS TO BE TURNED OFF AND THE COMPUTER HAS TO RESET ITSELF. WHEN THE VEHICLE IS TURNED BACK ON IT IS FINE. WHEN IT IS STOPPED AGAIN, THE PROBLEM REPEATS ITSELF. DEALER STATES THAT THE COMPUTER IS NOT DESIGNED PROPERLY, THE COMPUTER WAS REDESIGNED IN THE LATER MODELS, BUT NOT THIS ONE. THE TRANSMISSION WAS REDONE AND THE SENSORS KEPT BURNING OUT. *AK
ANTI LOCK BRAKES SYSTEM CONTINUOUSLY FAILS, REPAIRS MADE HOWEVER FAILURES CONTINUE.
WHILE DRIVING WITH CRUISE CONTROL ON TRANSMISSION FAILED FOR UNKNOWN REASON.
ANTI-LOCK BRAKES LOCK UP ON OCCASION, SEVERAL REPAIRS MADE UNDER RECALL, HOWEVER PROBLEMS WITH THE ABS SYSTEM CONTINUES.
TRANSMISSION FAILURE. *AK
TRANSMISSION PROBLEMS WHEN SHIFTING INTO DRIVE/REVERSE GEARS. *SKD
TRANSMISSION SHIFTS ERRATICALLY. *AK
TRANSMISSION SHIFTS IRREGULARLY. TT
TORQUE CONVERTER/TRANSMISSION FAILED. *SKD
FUEL TANK LEAKS WHEN FULL, CAUSING GASOLINE TO FLOW ONTO GROUND. *SKD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .