2002 Chrysler Town And Country Owner Complaints

My check engine light is on and I get a squeaky noise when driving

NHTSA ID

11550141

Incident

Oct 12, 2023

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured and severed the fuel line, causing fuel to spill onto the engine. The mechanic replaced the serpentine belt and trimmed the fuel line; however, the failure recurred. The vehicle was towed back to the mechanic, and the mechanic bent the clamps on the serpentine belt and reattached the belt. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

NHTSA ID

11456098

Incident

Mar 1, 2022

Mileage

122,000 mi

The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was 134,492.

NHTSA ID

11440678

Incident

Jan 5, 2021

Mileage

134,492 mi

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

NHTSA ID

11439153

Incident

Nov 1, 2021

Mileage

9,346 mi

PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR

NHTSA ID

11376887

Incident

Jan 1, 2019

A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WEEKS CAN YOU HELP

NHTSA ID

11299098

Incident

Jul 19, 2019

Mileage

10 mi

TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERING PUMP WATER PUMP TCM , THE CRANKSHAFT SENSOR ALL ARE NEW WITH SPARK PLUGS WIRES AND TUNE UP. SO WHY WON'T MY 2002 CHRYSLER TOWN & COUNTRY START? I AM ASK YOU TO REPLACE THIS FOR FREE OR GIVE ME ANOTHER VEHICLE AT NO COST. MY VEHICLE IS FULLY PAID FOR AND I DON'T WANT TO HEAR THAT IT IS DUE TO AGE. THERE ARE MANY VEHICLES WITH THIS SAME ISSUE WITH LESS MILE.

NHTSA ID

11196099

Incident

Apr 12, 2019

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO GALEANA CHRYSLER JEEP RAM (14375 S TAMIAMI TRL, FT MYERS, FL 33912), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

NHTSA ID

11156738

Incident

Nov 14, 2018

Mileage

106,000 mi

TAKATA RECALL

NHTSA ID

11129344

Incident

Nov 12, 2017

THE RIGHT REAR SPRING HANGER WAS BROKEN UPON PURCHASE OF VEHICLE CAR LOT REFUSE TO HAVE IT FIXED SPRING IS SHOVED AGAINST FRAME WITH HANGER ALTERED TO AVOID IT PULLING OUT

NHTSA ID

11060927

Incident

Oct 25, 2017

THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP, TENSION IDLER REPLACED AND NOTHING HELPS. I HAVE TAKEN IT TO JOHN GREENE CHRYSLER DODGE IN MORGANTON NC, AND OTHER REPAIR CENTERS. NO ONE HAS BEEN ABLE TO FIX THE PROBLEM.

NHTSA ID

11047992

Incident

Nov 19, 2016

Mileage

139,000 mi

THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A COUPLE OF DAYS PREVIOUSLY AND ON STARTING THE VEHICLE IT SEEMED TO IDLE A LITTLE ROUGH. DRIVING ON THE ROAD IT RAN VERY ROUGH AND WAS RANDOMLY MISFIRING ON MULTIPLE CYLINDERS. THE MIL LIGHT BEGAN TO FLASH ON AND OFF ON ACCELERATION. ON INVESTIGATION THE WIRES IN THE FUEL INJECTION WIRING HARNESS WERE FOUND TO BE MELTED AND SHORTING TOGETHER. I SUSPECT IN THE ENSUING TWO DAYS THAT THE TEMPERATURE CHANGES EXACERBATED THE PROBLEM AND TEMPERATURE CHANGE INDUCED MOVEMENT CAUSED THE WIRES TO SHORT TOGETHER. FROM RESEARCHING THIS PROBLEM IT AFFECTS MANY VEHICLES. I'M SURPRISED THAT A RECALL HAS NOT YET BEEN ISSUED FOR IT.

NHTSA ID

11047537

Incident

Nov 16, 2017

Mileage

264,000 mi

DEFECT # 1951- ENGINE FAMILIES-2CRXT0382D0. EMISSION PROBLEM- DUE TO AN OVER- TEMPERATURE WELD CONDITION THE CONTROL SYSTEM MAY SEPARATE FROM THE TANK ASSEMBLY. THIS COULD RESULT IN A POSSIBLE FUEL LEAK. CURRENTLY, ENGINE LIGHT IS ON.

NHTSA ID

11005203

Incident

Jul 13, 2017

OVER THE LAST FOUR YEARS I HAVE EXPERIENCED SEVERAL INSTANCES OF PARTIAL FRONT BRAKE APPLICATION WHEN NO DRIVER INPUT IS INITIATED. THIS RESULTS IN THE FEELING OF THE CAR DRAGGING. IT IS SUBTLE BUT IF THE CAR IS PUT INTO NEUTRAL THE CAR COMES TO A STOP EVEN WITH NO DRIVER BRAKE INPUT. IN SEVERAL INSTANCES THE FRONT BRAKES GET EXTREMELY HOT AND BEGIN TO SMOKE. THIS IS A SERIOUS FIRE HAZARD. AFTER ALLOWING THE BRAKES TO COOL FOR ABOUT AN HOUR THE BRAKES RETURN TO NORMAL AND DRIVING CAN RESUME. I HAVE TAKEN THE CAR SEVERAL TIMES TO THE CHRYSLER DEALER AND OTHER MECHANICS. THEY CAN FIND NOTHING WRONG. THERE DOES NOT SEEM TO BE ANY RECALLS OR ALERTS CONCERNING THIS PROBLEM. I WOULD ESTIMATE THAT THIS PROBLEM HAS OCCURRED ABOUT SEVEN OR EIGHT TIMES, THE MOST RECENT ONE ON JULY 8, 2017. WEATHER DOES NOT SEEM TO BE A FACTOR NOR DOES HIGHWAY OR LOCAL DRIVING.

NHTSA ID

11004050

Incident

Jul 8, 2017

Mileage

149,500 mi

SEVERE GASOLINE ODOR FROM UNDER THE WHOLE CAR. NOTICED THE GASOLINE LEAK FROM THE SIDE OF THE GASOLINE TANK WHERE THE WHITE PLASTIC CONNECTOR WAS WELDED TO A BLACK PLASTIC GAS TANK.. WE NOTICED THE GASOLINE ODOR WHILE WE ARE IN A HOUSE. GASOLINE WAS LEAKING FROM THE GASKET BETWEEN THE GAS TANK AND WHITE PLASTIC ATTACHMENT ASSEMBLY.

NHTSA ID

10917157

Incident

Sep 23, 2016

Mileage

158,000 mi

LOSS OF BRAK POWER, PEDAL TRAVELS TO FLOOR. ; AFTER REPLACING MASTER CYLINDER, CALIPER ON THE LEFT FRONT.. MUST RE-BLEED LEFT FRONT** ONLY . MUST PERFORME THIS PROCEDURE EVERY 2 WEEKS...AND THIS IS A FREQUENT OCCURENCE ON LEFT FRONT WHEEL.THE ONLY OPTION IS TO REPLACE THE ORIGINAL ABS HYDRAULIC UNIT? WHY WAS THIS NOT A RECALL, IT SEEMS LOT OF OWNERS OF 2002 HAVE HAD THIS PROBLEM..,IT'S ONLY THE LEFT FRONT WHEEL THAT HAS THIS PROBLEM, AFTER BLEEDING, THE BRAKES LAST ONLY FEW WEEKS AND SAME THING, BRAKE PEDAL IS SPONGY AND TRAVELS TO THE FLOOR. AND MUST RE-BLEED LEFT FRONT WHEEL. IT SEEMS THAT THERE IS A LOT OF VERY MINUTE BOUBLES. ## VIN PASSED ## CHRYSLER TRUCK 2002, TOWN & CONTRY,2002 3.3 L ##

NHTSA ID

10895732

Incident

Oct 1, 2015

Mileage

105,000 mi

N/A

NHTSA ID

10886039

Incident

Jun 18, 2016

STRONG SMELL OF GAS FILLING UP VEHICLE WHILE DRIVING. STRONG SMELL OF GAS ALSO OCCURS OUTSIDE OF VEHICLE FILLING UP PARKED ENCLOSURE WHEN VEHICLE WAS RUNNING. INSPECTION DETERMINED FUEL RAIL LEAK. REPAIRS INCLUDED REPLACEMENT RAIL AND FUEL INJECTOR O-RINGS. SIMILAR COMPLAINTS ON FILE.

NHTSA ID

10870172

Incident

Apr 14, 2016

Mileage

146,000 mi

CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.

NHTSA ID

10781186

Incident

Jul 19, 2015

Mileage

90,500 mi

REAR FUEL TANK RETENTION STRAP BROKE AND NOTICED FRONT STRAP HAS IMMINENT FAILURE DUE TO RUSTING. IF THE FRONT STRAP BROKE THE PLASTIC TANK WOULD DRAG ON THE GROUND CAUSING A HOLE IN THE FUEL TANK AND IGNITION OF FUEL TANK AND VEHICLE AND LOSS OF LIFE. ALL VEHICLES LIKE THIS NEED INSPECTION AND REPAIR AS SOON AS POSSIBLE.

NHTSA ID

10726444

Incident

Jun 19, 2015

Mileage

134,721 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND ALL THE LIGHTS, METERS, AND GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10715297

Incident

Oct 1, 2014

Mileage

110,000 mi

THE TOWN AND COUNTRY VAN THAT WE OWN CONTINUES TO HAVE MULTIPLE ISSUES WITH INTERMITTENT STALLING AND VARIOUS SPEEDS. THE VAN USUALLY HAS PROBLEMS MOST AFTER REFILLING WITH GASOLINE. THIS PROBLEM HAS BEEN HAPPENING FOR A FEW MONTHS AND CONTINUES DESPITE EFFORTS TO REMEDY THE PROBLEM. I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER AND THE NHTSA TO AVOID A MAJOR CASUALTY INCIDENT SINCE THESE VANS ARE HAVING DOCUMENTED PROBLEMS AT ALL SPEEDS INCLUDING HIGHWAY DRIVING AT 70 PLUS MPH. WE ARE NOT SURE IF THE PROBLEM EXISTS DUE TO ELECTRICAL ISSUES, FUEL PUMP ISSUES OR EVAP SYSTEM ISSUES DUE TO THE FACT THAT NO REPORTABLE CODES ARE BEING THROWN WHEN THE VEHICLE HAS THIS PROBLEM. *TR

NHTSA ID

10713870

Incident

Apr 30, 2015

Mileage

127,000 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT UNDER CARRIAGE WAS RUSTED. THE TECHNICIAN STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID

10691610

Incident

Feb 9, 2015

Mileage

95,000 mi

MY WIFE WAS TURNING INTO OUR DRIVEWAY AN COLLIDED WITH A SNOWMOBILE. THE DRIVER SIDE AIRBAG DEPLOYED. THERE WAS A PROBLEM WITH THE INFLATOR (SEALED OVER) AND THE AIRBAG EXPLODED PUTTING SHRAPNEL INTO HER BODY. BECAUSE OF THE LOCATION OF THE AIR BAG AND THE BODY MOST OF THE SHRAPNEL WENT INTO HER CHEST, WITH THE AIRBAG PLATE BREAKING APART STRIKING HER IN THE CHIN BREAKING HER JAW IN THREE PLACES. IF IT HADN'T BEEN FOR A GREAT AMBULANCE CREW SHE WOULD HAVE BLED TO DEATH. SHE WAS IN A TRAUMA HOSPITAL FOR 3 AND 1/2 MONTHS. SHE HAS PERMANENT MUSCLE AND NERVE DAMAGE, THE JAW IS NOT ALIGNED CORRECTLY SO HE HAS PROBLEMS EATING.

NHTSA ID

10667409

Incident

Jan 29, 2009

Mileage

98,000 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER OPENING THE REAR LIFT GATE USING THE KEY FOB, IT SUDDENLY CLOSED INDEPENDENTLY AND WITHOUT WARNING, STRIKING THE CONTACT'S HEAD. THE CONTACT ATTEMPTED TO PUSH THE LIFT GATE OPEN BUT IT FAILED TO REMAIN UPRIGHT. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND HAND WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,550.

NHTSA ID

10652730

Incident

Nov 2, 2014

Mileage

114,550 mi