RoadVitals

2002 Chrysler Town And Country Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
61
Latest Nov 3, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 404 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
9
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 61 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 61, in the owner's own words

BrakesElectricalPowertrain (other)
Filed Nov 3, 2021

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

NHTSA ID
11439153
Incident
Nov 1, 2021
Mileage
9,346 mi
Electrical
Filed Nov 28, 2020

PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR

NHTSA ID
11376887
Incident
Jan 1, 2019
ElectricalFuel system
Filed Nov 20, 2017

THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A COUPLE OF DAYS PREVIOUSLY AND ON STARTING THE VEHICLE IT SEEMED TO IDLE A LITTLE ROUGH. DRIVING ON THE ROAD IT RAN VERY ROUGH AND WAS RANDOMLY MISFIRING ON MULTIPLE CYLINDERS. THE MIL LIGHT BEGAN TO FLASH ON AND OFF ON ACCELERATION. ON INVESTIGATION THE WIRES IN THE FUEL INJECTION WIRING HARNESS WERE FOUND TO BE MELTED AND SHORTING TOGETHER. I SUSPECT IN THE ENSUING TWO DAYS THAT THE TEMPERATURE CHANGES EXACERBATED THE PROBLEM AND TEMPERATURE CHANGE INDUCED MOVEMENT CAUSED THE WIRES TO SHORT TOGETHER. FROM RESEARCHING THIS PROBLEM IT AFFECTS MANY VEHICLES. I'M SURPRISED THAT A RECALL HAS NOT YET BEEN ISSUED FOR IT.

NHTSA ID
11047537
Incident
Nov 16, 2017
Mileage
264,000 mi
ElectricalEngine
Filed Jul 20, 2016

N/A

NHTSA ID
10886039
Incident
Jun 18, 2016
ElectricalEngine
Filed Oct 9, 2015

CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.

NHTSA ID
10781186
Incident
Jul 19, 2015
Mileage
90,500 mi
Electrical
Filed May 8, 2015

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND ALL THE LIGHTS, METERS, AND GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10715297
Incident
Oct 1, 2014
Mileage
110,000 mi
ElectricalEnginePowertrain (other)
Filed May 15, 2013

GIVEN THE NEWS (MAY 14/15 2013) OF THE FEDERAL PROP FOR NOTICE OF RECALL FOR CHRYSLER VEHICLES PROBLEMS CUTTING OFF WHILE DRIVING WITH NO WARNING OR INDICATION OF ANY PROBLEM I REQUEST OTHER VEHICLES (IE CHRYSLER VANS) FOR THIS PARTICULAR ISSUE BE SERIOUSLY CONSIDERED AND SUBMIT THE FOLLOWING: (NOTE: I CAN PROVIDE ALL EXACT DATES/MILES DOCUMENTATION AS THE VEHICLE WAS SERVICED BY CHRYSLER, WOODBRIDGE, VA. I'M ORIGINAL OWNER OF THE VEHICLE.) I WAS DRIVING MY 2002 CHRYSLER TOWN & COUNTRY (VIN CAN BE PROVIDED ON REQUEST) APPROXIMATELY 50 MILES AN HOUR ON ROUTE 50 ABOUT 20 MILES EAST OF WINCHESTER, VA AND MY VEHICLE JUST SHUT OFF. NO INDICATIONS, NO WARNING LIGHT, NO OTHER UNUSUAL NOISES. IT JUST SHUT OFF. LUCKILY THERE WAS LITTLE TRAFFIC AND I COASTED TO THE SHOULDER. I ATTEMPTED TO START THE VEHICLE SEVERAL OCCASION AND IT WOULD NOT TURN ON. ALL VEHICLE LIGHTS (INTERIOR/EXTERIOR) RADIO, FANS ETC WERE OPERATIONAL. I RECALL THE ROADS WERE CLEAR, WEATHER COOL AND IT WAS ALMOST NOON. ULTIMATELY I HAD MY VEHICLE TOWED AND SERVICED BY A CHRYSLER DEALER SERVICE CENTER IN WOODBRIDGE, VA. I DID REPORT THAT THE VEHICLE JUST SHUT OFF AND GAVE FURTHER INFORMATION. AFTER LEAVING THE VEHICLE, IT TOOK THE SERVICE CENTER CLOSE TO APPROXIMATELY A WEEK OR MORE TO DETERMINE WHAT THE PROBLEM COULD BE. ULTIMATELY THE ENGINE COMPUTER MODULE (ECM) WAS REPLACED AND SOME ELECTRICAL WIRING HARNESSES. I ALSO RECALL THE CHRYSLER REP SAYING THEY NEEDED THEIR ELECTRICIAN TO COME AND LOOK AT THE VEHICLE AS THEIR MECHANICS COULD NOT FIND THE PROBLEM. I CAN PROVIDE FURTHER COMMENTS AND RECORDS. I DO BELIEVE THE ECM IN MY VEHICLE WAS CHANGED OUT ONCE BEFORE BY CHRYSLER (POSSIBLE PREVIOUS RECALL (?). I MAY HAVE A PICTURE/INFO ON THE OLDER ECM WITH SERIAL NUMBER/DATE (POSSIBLE 2005). VAN IS RUNNING FINE SINCE NEW ECM AND OTHER ITEMS THAT REPLACED..SO FAR. *TR

NHTSA ID
10512232
Incident
Mar 17, 2012
Mileage
120,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Nov 13, 2012

MY 2002 TOWN AND COUNTRY HAD TO HAVE A NEW TRANSMISSION IN 11/12. IN JUNE OF THIS YEAR, MY SPEEDOMETER QUIT WORKING CAUSING THE TRANSMISSION TO SHIFT HARD. I TOOK IT TO THE TRANSMISSION GUY WHO REPLACED THE SPEED SENSOR. IT WORKED FINE FOR A COUPLE OF WEEKS. THEN MY BATTERY LIGHT CAME ON SUDDENLY. I HAD MY BATTERY CHECKED AND THEY SAID IT WAS FINE. THEY SAID I MIGHT NEED A NEW ALTERNATOR. SO I HAD A NEW ALTERNATOR PUT IN. THE CAR DID OK FOR ABOUT A COUPLE OF WEEKS, THEN THE SPEEDOMETER STARTED JUMPING ERRATICALLY. I TOOK BACK TO MY TRANSMISSION GUY WHO SAID THE SPEED SENSOR WAS FINE. HE THINKS IT MAY BE DUE TO A LOOSE WIRE OR A POSSIBLY DAMAGED WIRE OR CORROSION. SO FAR, NO ANSWERS AND MY CAR IS STILL UNDRIVABLE. IT JUMPS WHEN I AM STOPPED. IT ACTS LIKE ITS ALREADY IN SECOND GEAR OR SOMETHING. I AM AFRAID TO TRY TO DRIVE IT AS IT IS DANGEROUS. HELP! I CAN NOT AFFORD TO PUT MORE MONEY INTO THIS. IT COST TOO MUCH TO START WITH. 3.8L V6 LIMITED. I AM A SINGLE MOM WITH A CHILD WHO HAS HEART DEFECTS. I NEED RELIABLE TRANSPORTATION! *TR

NHTSA ID
10484568
Incident
Jul 2, 2012
Mileage
170,000 mi
ElectricalExterior lighting
Filed Oct 19, 2012

MY LIGHTS FLICKER ON AND OFF, REPLACED BATTERY AND ALTERNATOR.. NOT FIXED.. NOW I HAVE BEEN NOTICING THAT THE PANEL BEHIND MY HEADLIGHT SWITCH GETS VERY HOT TO THE TOUCH. AFRAID OF A FIRE... CAN'T FIND ANY INFO ON INTERNET AS TO WHAT CAN BE THE PROBLEM. *TR

NHTSA ID
10481211
Incident
Aug 7, 2012
Mileage
74,000 mi
ElectricalEngine
Filed Jul 23, 2012

DRIVING VEHICLE AT APPROPRIATE SPEED IN TRAFFIC, NOTICED A/C WAS BLOWING WARM AIR, SMELL OF SOMETHING BURNING AND SMOKE UNDER HOOD FROM PASSENGER SIDE. IMMEDIATELY TURNED OFF AIR AND STOPPED VEHICLE AS SOON AS IT WAS SAFE TO DO SO. UPON OPENING THE HOOD FOUND SMOKE COMING FROM RIGHT FRONT ENGINE BAY AREA AROUND ALTERNATOR AND A/C COMPRESSOR. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE BUT WITH HVAC SYSTEM OFF AND DROVE TO THE NEAREST REPAIR SHOP WHERE THE MECHANIC CHECKED THE VEHICLE. MECHANIC CHANGED THE ENGINE OIL AND RECOMMENDED TO CHARGE THE A/C SYSTEM WITH REFRIGERANT. OTHER MECHANICS SUGGESTED TAKING VEHICLE TO A/C REPAIR SHOP. INFORMED THAT T&C VEHICLES PRONE TO HAVE A/C COMPRESSOR ISSUES AND KNOWN DEFECT. NEVER RECEIVED RECALL NOTICE OR OFFER BY CHRYSLER TO HAVE KNOWN DEFECT CORRECTED. *TR

NHTSA ID
10467158
Incident
Jul 13, 2012
Mileage
94,925 mi
Electrical
Filed Jun 21, 2012
Fire reported

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.

NHTSA ID
10462570
Incident
Jun 20, 2012
Mileage
171,528 mi
AirbagsElectrical
Filed Sep 15, 2011

AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB

NHTSA ID
10425666
Incident
Sep 15, 2011
Electrical
Filed Aug 22, 2011

DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FACT I AM READING THIS HAPPENING TO OTHERS WHO ALSO HAVE 2002 CHRYSLER TOWN & COUNTRY. *TR

NHTSA ID
10421022
Incident
Aug 10, 2011
Mileage
108,345 mi
ElectricalEngineTransmission
Filed Jul 6, 2011

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 8/29/11 *CN THE CONSUMER ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS AND THE PCM FAILED. UPDATED 10/05/11

NHTSA ID
10410735
Incident
Jun 27, 2011
Mileage
68,000 mi
ElectricalFuel system
Filed Jun 22, 2011

CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEAD GASKET INSTALLATION, REPLACEMENT OF FUEL INJECTION WIRING HARNESS AND ECM. REPAIRS CORRECTED ELECTRICAL PROBLEMS. SEEKING RECALL ON CHRYSLER INJECTOR WIRING HARNESS AT FAULT ON MANY OF THESE VEHICLES. *TR

NHTSA ID
10408553
Incident
Jun 13, 2011
Mileage
127,800 mi
Electrical
Filed Mar 14, 2011
Fire reported

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ID
10390120
Incident
Mar 20, 2010
Mileage
130,000 mi
ElectricalVisibility
Filed Jan 18, 2011

MY HEATER FAN ONLY COMES ON WHEN I TURN THE KNOB TO HIGH, THE SAME THING HAPPENS TO MY SISTERS TOWN AND COUNTRY THERE MUST BE A DEFECT HERE BECAUSE THE GARAGE STATED THAT THESE VEHICLES ARE KNOWN FOR THAT. IT IS WINTER AND I CANNOT AFFORD TO FIX THIS ON MY OWN,AND IF THERE IS A DEFECT CHRYSLER SHOULD REPLACE THE PART. IT GETS COLD WHEN I HAVE TO TURN THE KNOB DOWN, I HEARD THERE IS A CARD OF SOME SORT BEHIND THE GLOVE BOX. HOW EASY IS THIS PROBLEM TO FIX. ALSO MY REAR WIPER SPRING IS FAULTY IS THERE A RECALL ON THIS.

NHTSA ID
10377748
Incident
Jan 12, 2011
Electrical
Filed Jan 10, 2011

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO RESET THE VEHICLE TRIP COMPUTER, HE NOTICED AN ERROR MESSAGE WHICH CAUSED THE SPEEDOMETER TO FAIL. THE CONTACT WAS UNABLE TO DETERMINE AT WHAT SPEED HE WAS DRIVING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WERE 48,684. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN

NHTSA ID
10375387
Incident
Jan 7, 2011
Mileage
48,684 mi
ElectricalFuel system
Filed Jun 23, 2010

VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROBLEM. COOL ENGINE, HAD BEEN SITTING OVERNIGHT. SHE DROVE ABOUT HALF A MILE THINKING THE VAN WOULD RUN SMOOTHER BEFORE SEEING AND SMELLING THE GAS AND SMOKE. SHE IMMEDIATELY RETURNED THE VAN TO THE HOUSE. I CHECKED THE DIAGNOSTIC CODE WHICH INDICATED P0201: #1 FUEL INJECTOR OPEN CIRCUIT. I AM FAIRLY HANDY WITH VEHICLE REPAIRS AND DECIDED TO TAKE THE TOP HALF OF THE INTAKE OFF TO CHECK THE #1 INJECTOR AND INSPECT THE OTHER 5 AS WELL WHILE THERE. ALL INJECTORS COIL RESISTANCE CHECKED FINE AT 12.5 OHMS, NO OPEN CIRCUIT AS INDICATED. DECIDED TO CHECK THE FUEL RAIL WIRING HARNESS FOR A SHORT CIRCUIT AND SURE ENOUGH THE #1 CYLINDER WIRING INDICATED A SHORT CIRCUIT. WITH THE METER ON THE INJECTED PLUG, WIGGLED THE HARNESS AND THE SHORT WENT AWAY. SO I REMOVED THE ENTIRE INJECTED WIRING HARNESS FOR INSPECTION, THIS INVOLVED REMOVING ALL THE FACTORY WIRE WRAP AND PROTECTIVE SLEEVE. DISCOVERED THAT ALL THE WIRES INSIDE THE HARNESS HAD ALL THE INSULATION MISSING AT ONE SECTION NEXT TO THE MAIN HARNESS CONNECTOR. THE HARNESS WAS PROTECTED AND NOT TOUCHING ANY PART OF THE ENGINE YET FAILED. I CONTACTED LOCAL CHRYSLER PARTS DEPT. AND INQUIRED ABOUT A REPLACEMENT HARNESS, RESPONSE WAS NEW HARNESS OVER $200 AND HAD TO BE ORDERED. WAS ALSO TOLD THAT THIS PARTICULAR HARNESS WHICH FITS 2001 - 2003 CHRYSLER VANS, IS ORDERED BY CHRYSLER GARAGES AT 53 UNITS A WEEK. THIS IS WHERE THE PROBLEM LIES. THIS IS A FACTORY FLAW AND NEEDS TO BE RECALLED BEFORE A FIRE STARTS OR TOXIC FUMES FROM THE EXHAUST INJURES A PASSENGER. THERE IS NO HEAT SHIELD AT THIS CONNECTORS LOCATION WHICH I BELIEVE CAUSED THE HARNESS FAILURE. I REPAIRED THE HARNESS AND ENGINE RUNS. *TR

NHTSA ID
10339808
Incident
Jun 15, 2010
Mileage
130,000 mi
Electrical
Filed Nov 17, 2009

COMPONENT: ELECTRICAL SYSTEM MY COMPLAINT IS EXACTLY THE SAME AS FOLLOWING COMPLAINT. IT OCCURS EVERY TIME I DRIVE THE VEHICLE. DETAILS: 2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR OCCURRENCES: 1 INJURIES: 0

NHTSA ID
10292510
Incident
Oct 16, 2009
Mileage
80,000 mi
Electrical
Filed Oct 18, 2009

2002 CHRYSLER TOWN AND COUNTRY SERVICE TIRE SYSTEM SOON INDICATION KEEPS COMING ON. THEN IT SAYS "SEE OWNERS MANUAL". THERE IS LITTLE OR NO INFORMATION IN THE OWNERS MANUAL AND IT DOES SAY CONTACT THE DEALER FOR SERVICE. I CALLED THE DEALER AND TALKED WITH THE SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO AND I SHOULD CHECK THE AIR IN THE TIRES. I HAVE DONE THIS NUMEROUS TIMES AND ALWAYS FIND THE TIRE AIR PRESSURE TO BE NORMAL. THE VEHICLE IS EQUIPPED WITH TIRE PRESSURE SENSORS AND I ALSO GET LOW PRESSURE WARNINGS IN THE SPRING AND FALL. I AM FORCED TO KEEP 35 POUNDS OF AIR PRESSURE OR MORE TO KEEP THE LOW PRESSURE WARNING FROM COMING ON. *TR

NHTSA ID
10288839
Incident
Oct 18, 2009
Mileage
77,240 mi
ElectricalInterior & seats
Filed Jun 23, 2009

2002 CHRYSLER TOWN & COUNTRY LXI. TURN SIGNAL INDICATOR LIGHTS INSIDE VEHICLE ARE MALFUNCTIONING, WE ARE UNAWARE IF THEY MALFUNCTION OUTSIDE, OTHER LIGHTS ARE SHORTED OUT INSIDE IN THE "DASH" AREA. THESE ARE ALL INDICATORS OF AN ELECTRICAL SHORT SOMEWHERE IN THE VEHICLE. ALSO THE POWER REAR DOOR ON THE DRIVER'S SIDE DOES NOT OPEN USING THE KEYPAD WHEN IT IS COOL OR RAINING. WE WERE TOLD BY DEALERSHIP AT THE TIME OF PURCHASE THAT IT DIDN'T OPERATE AT ALL AND NEEDED A NEW MOTOR, THAT'S WHY WE WERE "GETTING A GOOD PRICE". THE REAR POWER DOORS WILL BOTH ALSO ALMOST CLOSE ALL THE WAY, AND THEN OPEN FOR NOT REASON, I.E. NOTHING IN THE WAY AT ALL. THE REAR POWER DOORS WILL ALSO NOT CLOSE IF YOU ARE ON A VERY SLIGHT SLANT. THE LIFTGATE GIVES A HARD TIME LATCHING WHEN USING KEYPAD. THE VEHICLE WAS PURCHASED IN OCTOBER 2008 PREOWNED FROM A DEALERSHIP. THESE ISSUES CAUSE A MAJOR SAFETY THREAT. OTHERS WITH THE SAME MAKE, MODEL AND YEAR ARE HAVING SIMILAR PROBLEMS. I FEEL THAT THIS VEHICLE HAS MANY PROBLEMS AND SHOULD BE RECALLED AT LEAST FOR THE FAULTY WIRING AND ELECTRICAL SYSTEM. *TR

NHTSA ID
10274760
Incident
Mar 5, 2009
Mileage
105,000 mi
Electrical
Filed Jun 3, 2009

VEHICLE RAN POORLY AT TIMES AND OCCASIONALLY STUMBLED OR STALLED. SOMETIMES WE WOULD BE PARTLY IN A BUSY INTERSECTION. PERFORM DIAGNOSTICS AND INSPECTION, REMOVE EXHAUST FOR INSPECTION OF HARNESS AND REPAIR DAMAGED WIRING AND INSTALL PROTECTIVE HEAT WRAP. COST: $268.93 COULD HAVE BEEN VERY DANGEROUS IN TRAFFIC. *TR

NHTSA ID
10272805
Incident
Sep 29, 2008
Mileage
88,536 mi
Electrical
Filed Apr 24, 2009
Fire reported

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR

NHTSA ID
10266653
Incident
Apr 23, 2009
Mileage
90,000 mi
ElectricalEngine
Filed Mar 20, 2009

TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAS EXPERIENCED SEVERAL ISSUES WITH THE ELECTRICAL COMPONENTS IN HIS VEHICLE. THE VEHICLE WOULD JUMP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR ACCELERATING AT ANY SPEED. THE DEALER REPLACED ALL THE WIRES, WIRING HARNESS, SPARK PLUGS, AND THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE AUTOMATIC DOORS ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND THEY STATED THAT A NEW OXYGEN SYSTEM WAS NEEDED. THE COMPUTER SYSTEM AND SPARK PLUGS WIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THEY STATED THAT THE VEHICLE COULD BE REPAIRED UNDER WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS OVER 100,000.

NHTSA ID
10262556
Incident
Aug 10, 2006
Mileage
65,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .