Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON
AUTO
MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.
AUTOMATIC.
TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
THE AIR BAG LIGHT STAYS ILLUMINATED AFTER STARTING THE VEHICLE. *TR
AFTER IMPACT WITH A HIGH CURB IN A PARKING LOT DOING APPROXIMATELY 5 MILES PER HOUR, BOTH FRONT AIR BAGS DEPLOYED. THIS SEEMS TO BE AN ISSUE IN A 2005 RECALL BY CHRYSLER BUT NOT THE 2004. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE DEALT WITH IMMEDIATELY. *KB
I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS THAT IT HAD THE SAME PROBLEM AS THE AIR BAGS RECALL 1998/2002. I HAD SEVERAL OTHER PROBLEMS IN FIXING THIS CAR BUT I DO WANT TO KNOW IF THE 2004 MADE IS INCLUDED IN THE RECALL. I DON'T WANT TO WAIT FOR A BIG ACCIDENT TO REALIZE THAT THE AIR BAGS HAVE TO BE RECALL AND FIX IT. *TR
JUNE 24,2009 THE AIRBAG ON MY 2004 CARAVAN -DECIDED TO EXPLODE. I WAS NOT IN AN ACCIDENT (ALSO IT WAS THE PASSENGER SIDE AIR BAG). I WAS LEAVING MY HOUSE GOING MAYBE 10MPH ALL OF A SUDDEN I SMELLED SOMETHING LIKE RUBBER BURNING, RIGHT AFTER THAT THE AIR BAG EXPLODED. I CALLED CHRYSLER AND THEY HAD THE CARE INVESTIGATED. THEY FOUND THAT THE COMPUTER FOR THE AIR BAG WAS DEFAULTED. THEY WOULD NOT FIX MY CAR BECAUSE I DIDN'T HAVE A WARRANTY ANYMORE. THEY ALSO TOLD ME THAT THEY DISCONNECTED THE DRIVER SIDE ONE. SO RIGHT NOW I AM DRIVING A CAR WITH NO PROTECTION. *TR
FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM
1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE SENDING ITS OCCUPANT BACKWARDS INTO AN OCCUPANT OF THE THIRD ROW SEAT. FOUR OF THE FIVE SEPTAGENARIANS IN THE T&C WERE TAKEN TO THE HOSPITAL WITH INJURIES. THE DRIVER'S HEAD SMASHED INTO THE ROOF OF THE VEHICLE AND HIS LEFT ARM WAS THROWN VIOLENTLY INTO THE DOOR. MY FATHER, THE DRIVER, SAYS HE WAS KNOCKED UNCONSCIOUS. HE COULD NOT SEE OUT OF HIS LEFT EYE FOR SEVERAL DAYS. THE CAR WAS A TOTAL LOSS. I FLEW FROM CA TO TX AND DROVE HIS RV TO MY SISTER'S HOME IN VA SO SHE COULD LOOK AFTER MOM AND DAD. THEY AND THEIR RV BUDDIES CUT SHORT THEIR PLANNED TRIP AND ALL THREE RVS RETURNED TO VA THIS WEEK. CHARLIE, ARLENE, AND BETTY ARE RECEIVING MEDICAL ATTENTION FOR THEIR INJURIES. 3) THE CAR WAS A TOTAL LOSS. THEREFORE, IT WILL BE REPLACED WITH A SAFER VEHICLE. HOWEVER, THE NHTSA SHOWS TWO FOUR STAR AND TWO FIVE STAR RATINGS FOR THIS VEHICLE. *NM
I HAD TAKEN THE VEHICLE FOR REPAIR ON TWO OCCASIONS DUE TO TURN SIGNALS MALFUNCTIONING, POWER WINDOWS MALFUNCTIONING, AND BACK SLIDING DOORS MALFUNCTIONING. ON THE FIRST OCCASION MALFUNCTIONS COULD NOT BE ENACTED. ON SECOND OCCASION, A SWITCH WAS REPLACED. ON JUNE 28, 2006 VAN WAS HIT IN REAR PUSHED INTO ANOTHER CAR AND THROWN INTO AN 18 WHEELER TRAVELING 60 MILES PER HOUR AND NO AIRBAGS DEPLOYED. *JB
DT*: THE CONTACT STATED WITHOUT INCIDENT, THE AIRBAG LIGHT ILLUMINATES INTERMITTENTLY. ALSO, THE TURN SIGNALS WOULD NOT CANCEL. THE DEALERSHIP DETERMINED THE CLOCK SPRING NEEDS TO BE REPLACED. THE TURN SIGNAL SWITCH WAS REPLACED TO REPAIR THE TURN SIGNALS.
WHILE DRIVING AT ANY SPEED, THE CONSUMER ADJUSTED THE SEAT AND THE SRS LIGHT APPEARED ON THE DASHBOARD. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .