RoadVitals

2004 Chrysler Town And Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
167
Latest Jul 10, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

58
reports

From owner reports, verbatim

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

NHTSA ID 11111336 · filed Jul 14, 2018

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

NHTSA ID 11022520 · filed Sep 10, 2017
All 58 reports naming fuel system

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

25
reports

From owner reports, verbatim

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

NHTSA ID 11111336 · filed Jul 14, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

NHTSA ID 11032976 · filed Oct 11, 2017
All 25 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

23
reports

From owner reports, verbatim

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA ID 11424165 · filed Jul 10, 2021

DRIVING 65 MPH AT HIGHWAY. TURNED HIGH BEAM LIGHTS ON AND HEADLIGHTS STOP WORKING. TURNED FOG LIGHTS ON TO SEE SIDE OF THE ROAD. REDUCED SPEED TO STOP VEHICLE. OPENED HOOD AND CHECKED ECM / FCM BY WIGGLING IT. STARTED VEHICLE AND HEADLIGHTS CAME BACK.

NHTSA ID 10995316 · filed Jun 15, 2017
All 23 reports naming electrical

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

22
reports

From owner reports, verbatim

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

NHTSA ID 11143588 · filed Oct 29, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

NHTSA ID 11032976 · filed Oct 11, 2017
All 22 reports naming steering

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

14
reports

From owner reports, verbatim

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

NHTSA ID 11244134 · filed Aug 15, 2019

AUTO

NHTSA ID 11102980 · filed Jun 21, 2018
All 14 reports naming airbags

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

AUTO

NHTSA ID 11102980 · filed Jun 21, 2018

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

NHTSA ID 10967905 · filed Mar 22, 2017
All 10 reports naming brakes

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

9
reports

From owner reports, verbatim

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA ID 11424165 · filed Jul 10, 2021

FOUND BOTH BRAKE LIGHTS STAYING ON AFTER APPLYING BRAKE OR USING REMOTE DOOR LOCKS ON KEY. LIGHTS WILL GO OFF EVENTUALLY, BUT DRIVING IS NOT SAFE. PULLED FUSE AND BRAKE SWITCH- LIGHTS STILL ON.

NHTSA ID 11004271 · filed Jul 11, 2017
All 9 reports naming exterior lighting

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

9
reports

From owner reports, verbatim

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

NHTSA ID 11120456 · filed Aug 16, 2018

AUTO

NHTSA ID 11102980 · filed Jun 21, 2018
All 9 reports naming body & structure

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

8
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 25 MPH THE TRANSMISSION MALFUNCTIONED AND IT WAS DIFFICULT TO SHIFT GEARS. THE CONTACT STATED THE VEHICLE ALSO BEGAN TO STALL. THE CONTACT DID NOT CONTACT THE MANUFACTURER REGARDING THE TRANSMISSION. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID 10407250 · filed Jun 17, 2011

TRANSMISSION STUTTER. *TR

NHTSA ID 10375527 · filed Jan 10, 2011
All 8 reports naming transmission

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

7
reports

From owner reports, verbatim

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA ID 11113955 · filed Jul 26, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND NOTICED THAT THE REAR BEAM AXLE DEVELOPED EXTREME RUST. THE CONTACT ALSO STATED THAT THE MOUNTS THAT HELD THE REAR LEAF SPRINGS WERE ALMOST COMPLETELY RUSTED AS WELL. IN ADDITION, THE VEHICLE WAS LOOSING OIL ABNORMALLY, BUT THERE WAS NO SIGNS OF WHERE THE OIL WAS LEAKING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.

NHTSA ID 10402577 · filed May 24, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA ID 11113955 · filed Jul 26, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

NHTSA ID 11032976 · filed Oct 11, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

NHTSA ID 11255673 · filed Sep 16, 2019

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

NHTSA ID 11030392 · filed Sep 28, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

5
reports

From owner reports, verbatim

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA ID 11424165 · filed Jul 10, 2021

DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A CITY STREET, THE PASSENGER SIDE EXTERIOR REAR VIEW MIRROR AND ATTACHMENTS FRACTURED, AND SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.

NHTSA ID 10174706 · filed Nov 29, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE PASSENGER REAR SEAT BELT RETRACTOR FAILED. AS A CONSEQUENCE WHILE DRIVING THE CHILD SAFETY SEAT MOVED AROUND THE SEAT. THE MANUFACTURER TOOK A REPORT NUMBER 19162416. THE MANUFACTURER WILL NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLES WARRANTY EXPIRED. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE REPAIRED. THE TOTAL COST FOR REPAIR WAS $500.00. THE CURRENT AND THE FAILURE MILEAGES WERE 48,154.

NHTSA ID 10296339 · filed Dec 18, 2009

I HAVE A VAN CHRYSLER TOWN & COUNTRY. ON SEPTEMBER 1, 2007, I CRASHED IT INTO ANOTHER CAR, MY MOTHER WAS A FRONT PASSENGER AND MY 2 YEAR OLD DAUGHTER WAS ON THE BACK SEAT IN HER CAR SEAT. AFTER THE CRASH, I MADE SURE EVERYONE WAS OK, WHEN I NOTICED THAT MY DAUGHTER WAS NOT ON THE SEAT, SHE WAS ON THE FLOOR OF THE VAN WITH HER CAR SEAT ON TOP OF HER, MEANING THAT THE SEAT BELT DID NOT WORK, IT GOT LOOSE. THANKS GOD SHE WAS FINE, JUST VERY SCARED. ON THE OTHER HAND, MY MOTHER LOOKED OK, JUST A BIG BUMP ON THE BACK OF HER HEAD, SHE SAID, BUT WHEN SHE TRIED TO GET OUT OF THE CAR, HER KNEES WERE ALL BRUISED AND SOAR. TRYING TO FIGURE OUT WHY, WE REALIZED THAT HER SEATBELT WAS BROKEN. THE RELEASE RED BOTTOM WAS FOUND ON THE FLOOR, THEREFORE WE ALSO REALIZED THAT WITH THE IMPACT OF THE CRASH AND THE SEAT BELT BROKEN, SHE WENT FURTHER THAN SHE SHOULD HAVE AND BUMPED HER KNEES WITH THE DASH BOARD. THE VAN IS BEING COMPLETELY REPAIRED AND I HAVE THE FRONT AND REAR PASSENGER SEAT BELTS. *JB

NHTSA ID 10203251 · filed Sep 17, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA ID 11113955 · filed Jul 26, 2018

EVERY TIME WHEN FILL UP THE GAS TANK THE ENGINE WILL STALLED (BUT YOU CAN START UP ) WILL RUN ROUGH FOR 4 TO 5 MILES AFTER THAT ENGINE WILL BACK TO NORMAL CONDITION, I HAVE KNOWN A LOT PEOPLE HAVE A SAME PROBLEM WITH THERE TYPES OF VEHICLES, THIS DOES SOUND LIKE A DESIGN FLAW. ABOUT 75,000 MILES IT STARTED TO STALL RIGHT AFTER FILLING UP. IT IS A DANGEROUS SITUATION ESPECIALLY IF IT STALLS IN THE MIDDLE OF AN INTERSECTION OR ON RAILROAD TRACKS. CHRYSLER SHOULD RECALL THERE TYPES OF VEHICLE. *TT

NHTSA ID 10582864 · filed Apr 15, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

MY TOWN AND COUNTRY HAS BEEN IN THE REPAIR SHOP APPROX. 11 TIMES NOW. IT HAS 20,000 MILES ON IT. THE FIRST INCIDENT HAPPENED AT ABOUT APPROX 3,000 MILES INTO IT, ABOUT 1 MONTH OLD, IT SHUTS OFF BY ITSELF. THIS PROGRESSIVLY GOT WORSE, IT RUNS VERY ROUGH AND LOSES POWER WHILE DRIVING. THE STEERING FLUID HAS LEAKED TWICE, FIRST TIME AT 6,000 MILES, APPROX 2-3 MONTHS OLD. BRAKES REPLACED APPROX 15,000 SQUEAL IN BELT. ODOR IN A/C. *JB

NHTSA ID 10086605 · filed Aug 11, 2004

MECHANICAL PROBLEMS INVOLVING 2004 CHRYSLER TOWN AND COUNTRY.*MR THE VEHICLES MALFUNCTION INDICATOR LAMP ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND RETURNED THE NEXT DAY. AFTER DRIVING THE VEHICLE 10 MILES THE LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER TWICE AFTER THE INITIAL VISIT FOR THE SAME PROBLEM. THE VEHICLE ALSO BEGAN TO MALFUNCTION IN OTHER WAYS. THE SPEEDOMETER WOULD INDICATOR THE INCORRECT SPEED. THE ENGINE MADE NOISE WHEN THE GEAR SHIFT WAS MOVED. THE ENGINE VIBRATED WHEN ACCELERATING. THE BRAKES MALFUNCTIONED. THE AIR CONDITIONING FAILED INTERMITTENTLY. THE DEALER HAS NOT BEEN ABLE TO PERMANENTLY RESOLVE THE PROBLEMS. *NM *JB

NHTSA ID 10083735 · filed Jul 23, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

FRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM

NHTSA ID 10173445 · filed Nov 14, 2006

1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE SENDING ITS OCCUPANT BACKWARDS INTO AN OCCUPANT OF THE THIRD ROW SEAT. FOUR OF THE FIVE SEPTAGENARIANS IN THE T&C WERE TAKEN TO THE HOSPITAL WITH INJURIES. THE DRIVER'S HEAD SMASHED INTO THE ROOF OF THE VEHICLE AND HIS LEFT ARM WAS THROWN VIOLENTLY INTO THE DOOR. MY FATHER, THE DRIVER, SAYS HE WAS KNOCKED UNCONSCIOUS. HE COULD NOT SEE OUT OF HIS LEFT EYE FOR SEVERAL DAYS. THE CAR WAS A TOTAL LOSS. I FLEW FROM CA TO TX AND DROVE HIS RV TO MY SISTER'S HOME IN VA SO SHE COULD LOOK AFTER MOM AND DAD. THEY AND THEIR RV BUDDIES CUT SHORT THEIR PLANNED TRIP AND ALL THREE RVS RETURNED TO VA THIS WEEK. CHARLIE, ARLENE, AND BETTY ARE RECEIVING MEDICAL ATTENTION FOR THEIR INJURIES. 3) THE CAR WAS A TOTAL LOSS. THEREFORE, IT WILL BE REPLACED WITH A SAFER VEHICLE. HOWEVER, THE NHTSA SHOWS TWO FOUR STAR AND TWO FIVE STAR RATINGS FOR THIS VEHICLE. *NM

NHTSA ID 10173409 · filed Nov 13, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

CORRODED VALVE STEM ON A TPMS SENSOR BROKE WHEN REMOVING THE VALVE CAP TO CHECK THE TIRE PRESSURE. HAD TO REPLACE THE TPMS SENSOR FOR THE CUSTOMER. *TT

NHTSA ID 10459370 · filed May 23, 2012

PURCHASED 4 TIRES (TOYO OBSERVE GP4, 215/65R16 980, DOT: CXHB 7EM219<) IN FALL 2003 (FROM LES SCHWAB TIRE COMPANY) TO BE USED ON A 2002 CHRYSLER T&C AND LATER A 2004 CHRYSLER T&C (THE 2002 CHRYSLER T&C WAS REPLACED IN APRIL 2004 WITH A 2004 CHRYSLER T&C). NOTE THE TIRES WERE OVER 4 YEARS OLD WHEN PURCHASED NEW FROM THE DEALER. THE TIRES ARE WINTER TRACTION TIRES AND WERE MOUNTED ON THEIR OWN RIMS AND USED EACH YEAR DURING THE PERIOD NOVEMBER - MARCH. THE TIRES WERE STORED (MOUNTED) DURING THE PERIOD APRIL - OCTOBER AND WERE NOT USED DURING THAT PERIOD. ONE TIRE WAS DAMAGED AND REPLACED IN NOV 2005 BY A TIRE WITH DOT: CXHB 95K1304). THE LAST TIME THE TIRES WERE USED WAS THE PERIOD NOVEMBER 2008 - MARCH 2009. THE TIRES WERE USED EACH YEAR FOR ABOUT 5000 MILES. THE SUGGESTED MAXIMUM INFLATION PRESSURE FOR THESE TIRES IS 44 PSI; THE TIRES WERE USED WITH AN INFLATION PRESSURE OF 40 PSI. THIS REPORT CONCERNS THE REMAINING THREE DOT: CXHB 7EM219< TIRES (PHOTOS ARE AVAILABLE). ON JULY 25, 2010, THE FOLLOWING WAS DISCOVERED WHILE THE TIRES WERE IN STORAGE: A. TIRE #1 TIRE HAD A MASSIVE TREAD SEPARATION ( TREAD SPLIT APART) WHICH COVERED OVER 1/3 OF THE CIRCUMFERENCE, PLUS ADDITIONAL PORTIONS OF THE TREAD WERE STARTING TO SEPARATE. B. TIRE #2 HAS VERY NOTICEABLE DELAMINATION OF THE TREAD, BUT NO TEARING. C. TIRE #3 HAS A FEW DETECTABLE INDICATIONS THAT TREAD SEPARATION IS IN VERY EARLY STAGES. THE TIRES HAVE NOT YET BEEN RETURNED TO THE DEALER UNDER THEIR WARRANTY, BUT WILL BE RETURNED IN EARLY FALL. THERE WAS NO ACCIDENT BECAUSE THE TIRES WERE IN SUMMER STORAGE WHEN THE TREAD SEPARATION WAS FOUND. IF THE TIRES HAD BEEN MOUNTED ON THE CAR WHEN THE TREAD SEPARATION OCCURRED THERE COULD HAVE BEEN UNFORTUNATE CONSEQUENCES. TIRE DOT: CXHB 95K1304 IS NOT PART OF THIS COMPLAINT. *TR

NHTSA ID 10345359 · filed Jul 26, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .