2004 Chrysler Town And Country Owner Complaints

I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the 2005 - 2007 Chrysler town and country limited and they are under a recall. Mine is a 2004 T & Country limited.it My mechanic has checked all the fuses and relay's and can't find anything wrong except for the lights and wind washers not working. I called my Chrysler dealership and they acted like they never heard of the problem. But that's O K with them because they don't have to drive a car without headlights.

NHTSA ID

11424165

Incident

Jul 9, 2021

I'M DRIVING AND SOME HOW IT SEEMS LIKE MY TRANSMISSION IS SLIPPING AND IT WILL GO BACK TO THE ACTUAL DRIVING PATTERN IN ABOUT 5 TO 6 MIN AFTER IT STALLS

NHTSA ID

11255673

Incident

Sep 13, 2019

THE AIRBAG IT'S BEEN TURNING OFF AND ON CONSTANTLY. I HADN'T HAVE ANY TYPE OF ACCIDENT AT ALL BUT NOW EVERY TIME I'M DRIVING ON THE STREET AND THE HIGHWAY THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR MOST PART OF MY DRIVING. THIS IS THE ONLY CAR I HAVE AND I DRIVE ALL THE TIME THE LIGHT WILL TURN ON MOSTLY WHILE I'M DRIVING AND SOMETIMES WHILE IT'S PARK THE LIGHT STAYS ON

NHTSA ID

11244134

Incident

Mar 1, 2019

IN SEPTEMBER 2018 I NOTICE SMOKE COMING UNDERNEATH THE HOOD AND UPON OPENING THE HOOD MY FRIEND SAID THAT I HAD A FIRE IN THE ENGINE COMPARTMENT AND PUT THE FIRE OUT.AFTER CALLING MY INSURANCE COMPANY AND THEM TOWING IT TO A GARAGE I WAS INFORMED THAT A POWER STEERING HOSE HAD BUSTED THAT THEY SAID CAUSED THE FIRE.I THEN LATER ONLINE LOOKED UP MORE INFORMATION AND FOUND OUT THAT THERE WAS A NHTSA CAMPAIGN:04V386000 CONCERNING THE UPPER POWER STEERING HOSE THAT MAY SPLIT THAT CAN CAUSE A FLUID LEAK THAT IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE LIKE WANT HAPPEN TO ME.I SEE THERE WAS NEVER A RECALL ON MY VEHICLE BUT SHOULD HAVE BEEN.MY VAN WAS IN MY FRIEND'S DRIVEWAY WHEN IT HAPPENED ON A SATURDAY.

NHTSA ID

11143588

Incident

Sep 29, 2018

Mileage

242,800 mi

THE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.

NHTSA ID

11120456

Incident

Aug 15, 2018

Mileage

200,000 mi

WHEN I BOUGHT THE VAN I DIDN'T KNOW WORK WAS REALLY NEEDED TILL 06/2018 AND I JUST WANTED TO NO IF IM QUALIFIED FOR A RECALL. THANK YOU

NHTSA ID

11113955

Incident

Mar 1, 2018

Mileage

141,000 mi

AFTER EVERY FUEL FILL THE VEHICLE RUNS ROUGH OR STALLS. MOST TIMES FOR THE FIRST MILE THEN CLEARS UP. ALMOST IMPOSSIBLE TO PULL OUT IN TRAFFIC AFTER FILLING THE TANK.

NHTSA ID

11111336

Incident

Jul 12, 2018

Mileage

70,000 mi

AUTO

NHTSA ID

11102980

Incident

Jun 14, 2018

Mileage

145,003 mi

MY AIR BAG LIGHT CAME ON ABOUT 2 WEEKS AGO. IT NOW STAYS ON MOST OF THE TIME.

NHTSA ID

11058021

Incident

Dec 15, 2017

Mileage

190,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER LEFT OR RIGHT. THE ABS AND ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO BOYD CHRYSLER JEEP OF SOUTH HILL (200 W DANVILLE ST, SOUTH HILL, VA 23970), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. *TT CONSUMER STATED IN THE LAST FEW MONTHS THE VAN HAS HAD PROBLEMS. SMOKE COMES OUT OF THE ENGINE AND IT HAS HOLES IN THE GAS TANK AND BY THAT IT DOESN'T PASS THE INSPECTION. UPDATED 7/26/18*JB

NHTSA ID

11032976

Incident

Oct 16, 2012

Mileage

134,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORITZ CHRYSLER JEEP DODGE RAM (9101 CAMP BOWIE BLVD, FORT WORTH, TX 76116) WHERE IT WAS DIAGNOSED THAT THE POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 263,980.

NHTSA ID

11030392

Incident

Jun 15, 2016

Mileage

263,980 mi

THE CAR WILL SOMETIMES CUT OFF AFTER FUELING AND SNELLS IF GAS FUMES. THE SERVICE ENGINE LIGHT CAME ON AND TGE CAR WOULD NOT PULL IN DRIVE LATER CAR WILL NOT ENGAGE IN THE REVERSE GEAR. CAR HAS BEEN SITTING FOR ALMOST 2 MONTHS SINCE THUS HAPPENED. THE CAR NOT PULLING WAS WHILE DRIVING HAD TO BE TOWED HOME.

NHTSA ID

11022520

Incident

Jul 16, 2017

Mileage

172,000 mi

PURCHASED VAN USED FROM A TOYOTA DEALERSHIP IN MAY OF 2010. REPORTED WITHIN DAYS TO DEALERSHIP THAT VAN HAD A STUTTER WHEN AT IDLE. THEY GAVE IT A TUNE UP BUT IT DID NOT RESOLVE THE ISSUE. WARRANTY PURCHASED WITH VAN DID NOT COVER THE FUEL SYSTEM. STUTTERING CONTINUED AND BECAME WORSE AS THE YEARS WENT BY. VAN BEGAN TO DIE WHEN IDLING, ESPECIALLY IF TURNING LEFT WHICH PUT US IN DANGER A NUMBER OF TIMES. ALSO, WE SMELLED FUEL. WE REPLACED THE TANK IN 2013. HOWEVER, OUR MECHANIC INFORMED US AT THE TIME THAT IT HAD A DESIGN FLAW AND THE SAME ISSUES WOULD OCCUR IN A MATTER OF TIME. TANK WAS FINE FOR TWO YEARS. WITHIN A MONTH OF THE WARRANTY EXPIRING IT BEGAN TO STUTTER AT IDLE AGAIN. IT HELPS TO NOT FILL THE TANK COMPLETELY. HOWEVER, IT SMELLS OF FUEL AND CONTINUES TO STUTTER AT IDLE. WE WILL NOT SPEND ANOTHER $1500 TO REPLACE THE TANK AS WITH THE DESIGN FLAW THE ISSUE WILL JUST REOCCUR. CHRYSLER NEEDS TO RECALL THE GAS TANK AND CREATE A DESIGN FREE OF FAULTS.

NHTSA ID

11013931

Incident

May 22, 2011

Mileage

75,250 mi

FOUND BOTH BRAKE LIGHTS STAYING ON AFTER APPLYING BRAKE OR USING REMOTE DOOR LOCKS ON KEY. LIGHTS WILL GO OFF EVENTUALLY, BUT DRIVING IS NOT SAFE. PULLED FUSE AND BRAKE SWITCH- LIGHTS STILL ON.

NHTSA ID

11004271

Incident

Jul 10, 2017

Mileage

187,000 mi

DRIVING 65 MPH AT HIGHWAY. TURNED HIGH BEAM LIGHTS ON AND HEADLIGHTS STOP WORKING. TURNED FOG LIGHTS ON TO SEE SIDE OF THE ROAD. REDUCED SPEED TO STOP VEHICLE. OPENED HOOD AND CHECKED ECM / FCM BY WIGGLING IT. STARTED VEHICLE AND HEADLIGHTS CAME BACK.

NHTSA ID

10995316

Incident

Nov 17, 2016

I FOUND LAST NIGHT WHEN I WAS ABOUT TO LEAVE FROM HOME FOR SOME HOME DEPOT SHOPPING THAT MY HEADLIGHTS DIDN'T TURN ON. THIS IS LOW AND HIGH BEAMS. FOG LIGHTS, CORNER LIGHTS AND INDICATORS WORK JUST NORMALLY.

NHTSA ID

10995314

Incident

Jun 10, 2016

Mileage

195,000 mi

THIS TIME I WAS HEADING DOWN WITH MY FAMILY FROM ONE OF THE HIGHEST SPOTS AT YELLOWSTONE NATIONAL PARK. MY SPEED WAS ABOUT 45 MPH AND TWO LANE ROAD WITH LOT OF TURNS. NO OTHER TRAFFIC IN FRONT OR BEHIND ME. I TURNED HIGH BEAMS ON AND THERE WE GO, HEADLIGHTS GONE. I PULLED QUICKLY FOG LIGHTS ON TO HAVE SOME LIGHTS. NO OTHER OPTIONS THAN CONTINUE TO THE NEXT PLACE WHERE I COULD PULL CAR TO SIDE OF THE ROAD. WHEN STOPPED I CHECKED IF KNOCKING ECM WORKS BUT IT DIDN'T, NORMALLY IT DOES. I RELEASED FOUR SCREWS AND PULLED ECM OUT. INSTALLED MY SPARE ECM, NO LIGHTS. I INSTALLED THE OLD ECM MODULE BACK AND WIGGLED IT AND LIGHTS CAME ON. I DIDN'T CHECK ON THE SPOT THAT WOULD I HAVE HIGH BEAMS. 1 HOUR LATER WHEN WE GOT TO COTTAGE WE RENTED I WANTED TO KNOW WHAT HAPPEN THIS TIME WHEN TURNING HIGH BEAMS ON. LIGHTS GONE AGAIN. THIS TIME KNOCKING ECM MODULE HELPED. I TESTED HIGH BEAM AND LOW BEAMS MULTIPLE TIMES AND NO ISSUES. LOOSING HEAD LIGHT HAVE HAPPEN WITH THIS VEHICLE BEFORE HOWEVER THE ISSUE IS THAT IT IS INTERMITTENT. I HAVEN'T FOUND ANY LOGIC HOW TO REPEAT IT WHAT MAKES IT SCARY / UNCOMFORTABLE.

NHTSA ID

10995312

Incident

Jun 14, 2017

Mileage

222,000 mi

CAR STALLS WHEN FULL GAS TANK. DOESN'T HAPPEN EVERY TIME, BUT IT'S ALWAYS WHEN FULL. MAKES VERY UNSAFE CONDITION. I'VE LEARNED NOT TO MAKE LEFT TURNS IN FIRST 5 MINUTES AFTER FILLING, OR BEST NOT TO FILL. IT'S A COMMON PROBLEM WHEN LOOKING ONLINE, CHRYSLER REPLACES TANK FOR VALVE ON TANK FOR SOME PEOPLE. THEY REFUSE TO DO ANYTHING FOR ME, BUT OFFER A $1500 FIX. IT TRULY IS A WIDESPREAD SAFETY HAZZARD.

NHTSA ID

10968942

Incident

Mar 18, 2017

Mileage

130,000 mi

ABS WARNING LIGHT AND BRAKE WARNING LIGHT ILLUMINATE.THE BRAKE WARNING LIGHT ILLUMINATES MOST ALL OF THE TIME BUT WILL GO OUT ON OCCASION THEN ILLUMINATE AGAIN AND AGAIN OR STAY ON .THE BRAKES SEEM TO OPERATE NORMALLY AND PASS ALL MECHANICAL INSPECTIONS.THE BRAKE WARNING LIGHT WILL GO OUT UPON SHARP ELEVATION CHANGES COMBINED WITH SHARP TURNING MANUVERS.

NHTSA ID

10967905

Incident

Mar 22, 2017

Mileage

145,000 mi

EVERY TIME I REFUEL CAR WILL HESITE AND STALL. IT'S SPECIALLY DANGEROUS WHEN U GET FUEL NEXT TO THE FREEWAY BECAUSE IT WILL STALL AS YOU TRYING TO GET TO FREEWAY SPEED AND SOMEBODY CAN HIT YOU FROM BEHIND.

NHTSA ID

10956572

Incident

Feb 20, 2017

AUTOMATIC.

NHTSA ID

10943880

Incident

Jan 4, 2017

TAKATA RECALL THE FULE RAIL WIRING HARNESS MELTED DOWN.THE WIRING HARNES IS INSTALLED RIGHT ABOVE THE EXHAUST FROM THE FACTORY. THE HEAT FROM THE EXHAUST OVER TIME MELTED A 4 INCH SECTION OF THE INSULATION OFF OF THE WIRING HARNESS CAUSING THEM TO SORT OUT. THE VAN HAD 130000 MILES WHEN THIS HAPPENED. IT LEFT ME AND MY FAMILY STRANDED ON THE FREEWAY, IT HAPPENED WHILE I WAS DRIVING. THIS WAS VERY UNSAFE TO HAVE THE ENGINE STALL OUT ON THE FREEWAY. CLEARLY THERE SHOULD BE MORE THAN 2 INCHES BETWEEN THE WIRING HARNESS AND THE EXHAUST SYSTEM. I HAD THE VAN TOWED TO MY MECHANIC $150. THEN THEY REPLACED THE OLD HARNESS $400 PARTS $435 LABOR TOTAL $985 DOLLARS!

NHTSA ID

10888679

Incident

Jun 26, 2016

Mileage

10 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE POWER STEERING CANISTER. THE CONTACT HAD TO CONSTANTLY REPLACE THE POWER STEERING FLUID EVERY COUPLE OF DAYS. THE CONTACT EXPERIENCED IDENTICAL FAILURES AS INDICATED IN NHTSA CAMPAIGN NUMBER: 04V386000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 168,000.

NHTSA ID

10876505

Incident

Jun 1, 2016

Mileage

168,000 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THE LAST FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,963.

NHTSA ID

10862173

Incident

May 5, 2015

Mileage

144,963 mi

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING THE VEHICLE WITH FUEL APPROXIMATELY NINE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED ON THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR A FUELING ISSUE WITH THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

NHTSA ID

10861369

Incident

Dec 31, 2015

Mileage

93,000 mi