RoadVitals

2000 Dodge Durango Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,075
Latest Nov 21, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
145
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 1, 1999

What this page shows

Our database holds 1,075 NHTSA owner-reported complaints for the 2000 Dodge Durango. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 1,075 · page 1 of 43

Brakes
Filed Nov 21, 2024

The contact owns a 2000 Dodge Durango. The contact stated that the ABS warning light was illuminated. The contact stated that while driving 20 MPH, the vehicle was slow to stop. While depressing the brake pedal, there was an abnormal grinding sound coming from the vehicle. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,731.

NHTSA ID
11626612
Incident
Nov 7, 2024
Mileage
164,731 mi
ElectricalEngine
Filed Oct 4, 2023

I was just driving then out of nowhere. No warning No lights inmitted on dash no idea the engine will shut off. Replace alternator, Battery,Starter,3 PCM,still no luck. Noticed that PCM could have been the so that's why I went through 3 of em. New ,Use ,and Refurbish one. The dealership mechanic noticed that PCM would shut off and henced (no bus) would illuminate. Happened quite often scary part is that no warning of any source would appear on freeway residential anywhere. Engine will shut off while driving.

NHTSA ID
11548329
Incident
Oct 4, 2023
Tires & wheels
Filed Sep 21, 2023

The outside edge of the tread is separating from the tire causing it to go flat.

NHTSA ID
11545875
Incident
Sep 21, 2023
Engine
Filed Aug 23, 2022

The contact owns a 2000 Dodge Durango. The contact stated that while driving approximately 25 MPH the vehicle inadvertently stopped. There were no warning lights illuminated. The vehicle was towed to a local mechanic. The contact replaced the battery, fuel pump, shocks, ball joints, and disc brakes, and front rotors however, the failure recurred. The local mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

NHTSA ID
11480784
Incident
Aug 17, 2022
Mileage
115,000 mi
EngineFuel systemPowertrain (other)
Filed Mar 10, 2022

One morning I was taking my 9-year-old daughter to school and our truck just stalled while I was driving. Thank Allah that there was no heavy traffic and no one got hurt. That incident has my daughter scared. I took it to the mechanic they read the diagnostic fixed what codes came up and still my truck is not operating properly. The truck still stalls while driving the mechanic has informed me. I have had my IAC, MAP sensor, TPS, ignition coil, distributor, and canister purge valve replaced.

NHTSA ID
11455965
Incident
Mar 7, 2022
SteeringSuspension
Filed Dec 21, 2021

The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.

NHTSA ID
11444532
Incident
Nov 23, 2021
Mileage
240,000 mi
Suspension
Filed Nov 5, 2020

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11373230
Incident
Dec 1, 2004
Mileage
140,000 mi
Filed Aug 27, 2020

I WAS IN THE FREEWAY RUNNING 65 MILES/HOUR AND SUDDENLY MY DURANGO JUST STALLED AND ENGINE JUST SHUT OFF WITHOUT WARNING.THERE WAS NO CODE SHOWING UP. I BROUGHT TO MECHANIC AND UNABLE TO FIND THE PROBLEM. THERE ARE TIMES THAT IT WILL SHUT OFF THE ENGINE AND I HAVE TO WAIT FOR 15-20 MINUTES AND IT WILL START AGAIN. THEN AFTERWARDS, IT WILL DIE AGAIN. HELP!!!!!

NHTSA ID
11351652
Incident
Jul 3, 2020
Mileage
224,000 mi
Driver assistanceEngine
Filed Aug 18, 2020

CAR GIVEN TO ME BY A FAMILY MEMBER IN NOV 2019 WITH 135K MILES, WAS THE ORIGINAL OWNER, VEHICLE WAS VERY WELL MAINTAINED. APPROXIMATELY FEB 2020, DRIVING 70 MPH DOWN INTERSTATE, CAR ACTED LIKE IT DIED-LOST ALL POWER FOR ABOUT 10 SECS, THEN IT CAME BACK TO LIFE. IT WAS ABOUT A MONTH LATER, IT DID IT AGAIN. MECHANIC REPLACED THROTTLE BODY POSITION SENSOR(?). SOON AFTER, VEHICLE STARTED TO JUST DIE WHILE DRIVING. NO NOISE, RATTLES, NO CHECK ENGINE LIGHTS, JUST WOULD SHUT OFF LIKE THE KEY WAS TURNED OFF. DIDN'T MATTER THE TERRAIN OR SPEED, JUST WHILE DRIVING. INITIALLY IT WOULD IMMEDIATELY RESTART. IT SEEMS TO HAVE GOTTEN WORSE SINCE THE HOTTER WEATHER. AND IT SHUTS DOWN AFTER DRIVING ABOUT 20 MINS WHEN THE ENGINE HAS REALLY WARMED UP. I FINALLY NOTICED A NO BUS MESSAGE ON THE ODOMETER-WHICH FROM RESEARCHING MEANS THE COMPUTER ISN'T COMMUNICATING. MECHANIC UNABLE TO PULL A CODE, SAID IT'S CLEARING ITSELF OUT RIGHT AFTER IT THROWS IT. TODAY WENT IN, AND WE GOT LUCKY AND HOOKED MACHINE WHILE CAR WAS RUNNING AND IT DIED. AND THE SCANNER WOULD NOT RECOGNIZE NOR COMMUNICATE WITH THE PCM. NUMEROUS ISSUES WITH DODGE/CHRYSLER VEHICLES FOR THIS EXACT SAME PROBLEM. AND IT DOESN'T SEEM TO HAVE A SINGLE FIX FOR IT. SOME A NEW PCM WORKED, SOME OTHER SENSORS, ONE SAID JUST LOOSENING THE SCREWS ON THE PCM WORKED FOR HIM, SOME NOTHING WORKED. THIS IS SO DANGEROUS, CAR JUST SHUTTING OFF WITHOUT WARNING WHILE YOU'RE DRIVING. I CAN NOT BELIEVE THIS HASN'T BEEN A RECALL ISSUE AFTER 20 YEARS. I SEE A LOT OF THIS MODEL OF VEHICLE ON THE ROAD STILL, BUT IT DOESN'T SEEM LIMITED TO JUST THE DURANGOS EITHER. IT ALMOST SEEMS AS IF SOMETHING NEAR THE PCM OR THE WIRES TO IT ARE GETTING TOO HOT AND CAUSING AN ISSUE OR EVEN BURNING OUT THE PCM. DID A RESET BY UNHOOKING BATTERY CABLE, AND THE CAR RESTARTED THIS LAST TIME. THIS IS DANGEROUS FOR EVERYONE.

NHTSA ID
11349978
Incident
Feb 1, 2020
Mileage
140,000 mi
Engine
Filed Jun 11, 2020

SHUTS OFF ENGINE WHEN YOUR DRIVING FOR NO APPARENT REASON. THE ODOMETER HAS A NO BUS READING ON IT. THIS IS VERY DANGEROUS! THANKS FOR ANY HELP. *TR

NHTSA ID
11328418
Incident
Jun 11, 2020
Mileage
180,000 mi
Driver assistanceElectricalSteering
Filed May 26, 2020

I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR

NHTSA ID
11325922
Incident
May 2, 2020
Mileage
186,686 mi
Engine
Filed Mar 6, 2020

VEHICLE STALLS WITHOUT WARNING. MAY STALL MULTIPLE TIMES SAME DAY, THEN NOT FOR A FEW WEEKS. VEHICLE MAY BE HOT OR COLD, AND OUTSIDE TEMPERATURE DOESN'T SEEM TO AFFECT STALLING. TURNING OR DRIVING STRAIGHT. PUBLIC STREET OR STRAIGHT AS IN USING DRIVEWAY. STATIONARY, MAY START THEN STALL, OR WHILE IN MOTION. NOT ONE DATE - ALL THE TIME. DATE BELOW IS IS JUST TO FILL IN THE BLANK.

NHTSA ID
11316539
Incident
Sep 11, 2019
Mileage
180,000 mi
Interior & seats
Filed Oct 16, 2019

THE DRIVER SEAT MOVES FORWARD WHEN BRAKING. IT IS DANGEROUS IN THE EVENT OF HARD BRAKING AND THE SEAT MOVES FORWARD. THIS CAN CAUSE THE DRIVER TO APPLY MORE FORCE ON THE BRAKE THAN INTENDED. THE 'MOVEMENT' IS DUE TO WORN PARTS IN THE ELECTRIC LIFT AND/OR ELECTRIC FORWARD/BACKWARD POSITIONING MECHANISM(S). THE MOVEMENT IS NOT DUE TO THE ELECTRIC MOTORS DOING THE MOVEMENT.

NHTSA ID
11268979
Incident
Sep 24, 2014
Mileage
90,000 mi
Driver assistanceEngineOther / unspecified
Filed Sep 14, 2019

BASICALLY, FOR EACH PROBLEM I'M HAVING EITHER MY TRUCK SHUTS OFF WITHOUT WARNING WHILE DRIVING AT ANY SPEED OR IN THE MIDDLE OF TURNING (ELECTRICAL STABILITY). RADIATOR FAN FUSE BLOWS EACH TIME ITS SUPPOSE TO COME ON (ENGINE) AND CAR SHAKES WHILE DRIVING OR EXACT WHAT NHTSA CAMPAIGN ID: 08E064000 STATES.

NHTSA ID
11255470
Incident
Sep 9, 2019
Mileage
195,000 mi
ElectricalEnginePowertrain (other)
Filed Sep 12, 2019

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEUTRAL SWITCH, FUEL GAUGE, AND ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

NHTSA ID
11255164
Incident
Feb 21, 2018
Mileage
187,000 mi
Filed Aug 19, 2019

DRIVING DOWN THE ROAD AND THE TRUCK RANDOMLY DIES. SHUTS OFF. NO POWER ANYTHING. THREW IT IN NEUTRAL AND STARTED BACK UP. HAS DONE THIS ON MULTIPLE OCCASIONS.

NHTSA ID
11245051
Incident
Aug 19, 2019
Mileage
152,000 mi
Electrical
Filed Jun 10, 2019

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT HIGH SPEEDS OR STOPPED AT A TRAFFIC LIGHT OR STOP SIGN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT MENTIONED THAT THERE WAS A LOOSE WIRE IN THE VEHICLE'S COMPUTER. HE WAS ABLE TO PLUG THE WIRE BACK IN AND THE VEHICLE WOULD RESTART. HOWEVER, THE WIRING WOULD BECOME LOOSE AGAIN AND THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID
11218852
Incident
Apr 10, 2019
Mileage
136,000 mi
Suspension
Filed Jun 3, 2019

THERE WAS A RECALL ON THE BALL JOINTS OF THE VEHICLE I OWN BUT I WAS TOLD THAT THE RECALL IS CLOSED. I BELIEVE THAT IT SHOULD BE COVERED FOR REPAIR BECAUSE I WASN'T MADE AWARE OF ANY RECALLS WHEN I OBTAINED THE VEHICLE. THE UPPER BALL JOINTS ARE BAD AND A MECHANIC TOLD ME IT COULD BREAK OFF.

NHTSA ID
11217475
Incident
Jun 3, 2019
Mileage
172,000 mi
Electrical
Filed Sep 8, 2018

ALL OF THE SUDDEN AL ELECTRICAL WENT HAYWIRE . NO TURN SIGNALS, ALL ELECTRICAL IS MESSED UP. I WAS IN THE CITY IN HEAVY TRAFFIC . VERY UNSAFE FOR ME AND OTHER DRIVERS

NHTSA ID
11128267
Incident
Sep 6, 2018
Mileage
163,495 mi
Other / unspecified
Filed Aug 18, 2018

I PAID APRX $400 FOR NEW TIRES MAY 18 2018. ON 6/29 ON HIGHWAY I HAD A BLOW OUT. HAD TO FIND A WALMART IN DAPHNE AL TO GET NEW TIRE. THEY SAID OH MAYBE FROM THE HEAT AND KEPT MAKING EXCUSES BUT BOTTOM LINE TIRES WERE ABOUT A MONTH OLD WAS NO REASON THAT SHOULD HAPPENED. SO WE REPLACED THE TIRE AND WOULDNT LET ME KEEP BLOWN OUT ONE FOR PROOF. NOW PAST COUPLE WEEKS THR SAME TIRE THEY REPLACED HAS BEEN GETTING LOW OVER AND OVER. TODAY GO OUT AND BASICALLY WAS FLAT TO RIM . I GO GET AIR AND SEE BUBBLES FROM IN BETWEEN TREADS THANKS TO UT BEING WET OUTSIDE. COME TO WALMART AGAIN AND NOW FIGHT BEGINS BECAUSE I SHOULDN'T HAVE TO PAY FOR A TIRE A THIRD TIME OBVIOUSLY THEY ARE DEFECTIVE AND NEED RECALLED! LUCKIKY FIRST TIME WE DIDN'T GET HURT OR CAUSE ACCIDENT WHILE DOING 70MPH ON HIGHWAY. SECOND TIME SAME TIRE LUCKILY MY SISTER NOTICED IT BEFORE WE GOT ON HIGHWAY.

NHTSA ID
11120803
Incident
Jun 28, 2018
Mileage
182,754 mi
Interior & seats
Filed Jan 27, 2018

SLIDING MY DRIVER SEAT BACK AND FRONT WHEN BRAKING.

NHTSA ID
11065384
Incident
Jan 10, 2017
Filed Dec 29, 2017

ROOF RACK IS MADE OF PLASTIC. THERE ARE NO REINFORCEMENT BARS EMBEDDED IN THE PLASTIC. WHEN LUGGAGE OR PLASTIC KAYAKS ARE MOUNTED TO THE TOP, THE ROOF RACK BREAKS - LEADING TO POOR ANCHORAGE OF MATERIALS ON THE TOP ROOF AND DEATH OR INJURY TO THE PASSENGERS IN THE FOLLOWING VEHICLES. THIS EVENT HAPPENED WHERE THE ROOF RACK CAME APART AND DAMAGED THE DURANGO AND POTENTIALLY THE CAR FOLLOWING. WE WALKED THE TRUCK TO THE CLOSEST AUTOZONE AND THE MANAGER HELPED US BY USING METAL TIE BANDS TO SECURE IT.

NHTSA ID
11057380
Incident
Nov 17, 2017
Mileage
123,000 mi
Driver assistanceElectricalEngine
Filed Oct 15, 2017

WHEN DRIVING FOE 10 MILES. ENGINE SHUTS OFF. LOOSE ALL POWER. NEW PCM. SAME RESULTS.

NHTSA ID
11033398
Incident
Oct 10, 2017
Mileage
194,647 mi
ElectricalEngine
Filed Oct 11, 2017

I PURCHASED A 2000 DODGE DURANGO USED AT 147K MILES IN NOVEMBER 2014. BY MARCH 2015, IT TURNED OFF RANDOMLY WHILE I WAS DRIVING, MULTIPLE TIMES OVER THE COURSE OF 6 MONTHS. THE SPEED DIDN'T MATTER. AFTER SEEING 2 MECHANICS, THEY SENT ME TO AN ELECTRICAL SPECIALIST WHO DETERMINED IT WAS MY PCM. I REPLACED IT 3 TIMES, AND THE SECOND ONE SENT TO ME HAD HOLES DRILLED IN IT THEN FILLED WITH SILICONE. THAT ONE WORKED THE LEAST. APPARENTLY, THE PCM WAS REPLACED ONCE BEFORE I PURCHASED IT. WHEN I GOT THE THIRD ONE IN, IT SEEMED TO CORRECT THE ISSUE. HOW IS THE ENGINE SHUTTING OFF RANDOMLY NOT A RECALL ISSUE? WHAT IF IT SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65MPH? WHAT IF THERE WAS NO GOOD PLACE TO PULL OVER, AND WITH NO POWER STEERING I MIGHT ADD? I HAD MY KID IN THE CAR WITH ME MOST OF THE TIME.

NHTSA ID
11032928
Incident
Aug 3, 2015
Mileage
148,000 mi
Brakes
Filed May 20, 2017

DRIVING ON GLENDALE AZ AND HIT THE BRAKES AND THE REAR BRAKES LOCK AND ALMOST LOST CONTROL OF MY VEHICLE , SEARCH ON LIKE FOR CAUSES AND FOUND A RECALL F05 ANTILOCK BRAKE SYSTEM , CALL THE DEALERSHIP BUT THERE'S NO RECALL FOR MY VEHICLE.

NHTSA ID
10990728
Incident
May 16, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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