Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
84
Latest Dec 21, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 1,075 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
11
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
14
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2000 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 84 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 84, in the owner's own words
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
NHTSA ID
11444532
Incident
Nov 23, 2021
Mileage
240,000 mi
Driver assistanceElectricalSteering
Filed May 26, 2020
I WAS DRIVING AT 55 MPH AND THE STEERING BECAME REALLY LOOSE AND NEARLY LOST CONTROL HAD TO REPLACE THE BALL JOINTS 3 TIMES AND I HAVE NO POWER ON THE DRIVER SIDE OF THE VEHICLE THAT MEANS THE DOOR LOCKS AND WINDOWS. *TR
NHTSA ID
11325922
Incident
May 2, 2020
Mileage
186,686 mi
BrakesEngineSteering
Filed Jul 16, 2015
MULTIPLE TIMES THE TRUCK HAS JUST DIED. DRIVING DOWN THE ROAD NO WARNING. THE VEHICLE RUNS JUST FINE AND STARTS RIGHT BACK UP. YESTERDAY THIS HAPPENED ON THE HIGHWAY AND ALMOST CAUSED A MAJOR ACCIDENT. WHEN IT DIES YOU LOOSE ALL POWER STEERING AND POWER BRAKES. IT IS DANGEROUS AND IVE FOUND NUMEROUS COMPLAINTS ONLINE FROM DURANGO OWNERS WITH THE SAME PROBLEM.
NHTSA ID
10734525
Incident
May 5, 2015
Mileage
225,800 mi
BrakesElectricalSteering
Filed Jun 1, 2014
DRIVING ON REGULAR ROAD JUST TURNS OFF AND YOU LOOSE CONTROL OF STEERING , BRAKES AND SPEED, IT HAS HAPPENED ON HIGHWAY AND LUCKY IT HAS HAPPENED WHILE ON RIGHT LANE. STEERING LOCKS DOWN AND YOU ARE FORCE TO USE MUSCLE POWER TO GET IT OUT OF THE WAY. CAN I MAKE A LAWSUIT AGAINST THE DODGE PEOPLE TO FIX SUCH PROBLEM OR SHOULD I WAIT UNTIL MY WIFE GETS KILLED OR OTHERS AS IT HAS HAPPENED WITH OTHER DURANGO OWNERS? REPLACING THE PCM DIDN'T DO THE JOB THE PROBLEM'S STILL HAPPENING AND NOW IS IN THE PARKING LOT UNTIL IT BECOMES SAFE. *TR
NHTSA ID
10595395
Incident
May 21, 2014
Mileage
139,000 mi
Driver assistanceElectricalSteering
Filed Aug 4, 2013
PURCHASED THE VEHICLE LOCALLY. AFTER 2 DAYS OF OWNING IT THE VEHICLE WOULD SHUT OFF AT RANDOM MOMENTS. SOMETIMES WHEN I AM DRIVING AT 40MPH AND SOMETIMES AT 20MPH AND UNDER. IN TRAFFIC AND SOMETIMES AFTER BEING PARKED FOR A BIT WILL NOT STARTUP. WHEN WE ARE DRIVING AND THE ENGINE SHUTS OFF THE STEERING WHEEL LOCKS UP ALSO. THE VEHICLE MAY TAKE HOURS BEFORE IT STARTS AGAIN. THERE HAS BEEN MANY MANY COMPLAINTS AND STILL NO REAL SOLUTION. THE 1999 TO 2001 DURANGOS MUST BE RECALLED BEFORE A FATALITY OCCURS. *TR
NHTSA ID
10533522
Incident
Aug 2, 2013
Mileage
130,000 mi
ElectricalSteering
Filed May 26, 2013
MY 2000 DODGE DURANGO ALL OF A SUDDEN JUST STALLS ON ME WHILE DRIVING. MY CHILDREN HAVE BEEN IN THE CAR WHEN HAPPENING SCARES ME BC OF TRAFFIC HITTING ME. I'VE CHANGED ALL SENSORS FUEL PUMP SPARK PLUGS AND SPARK PLUG WIRING RADIATOR FAN CLEANED CADILLAC CONVERTER CHECKED ALL RELAYS ALL GOOD WIRING IS ALL GOOD BUT STILL HAVING ISSUES A NO BUS CODE POPS UP WHEN DIES AND HAVE HAD THE TRUCK ITS DIED SEVERAL TIMES AT INTERSECTION HIGHWAYS WORK EVERYWHERE ITS VERY DANGEROUS AND I'VE CHECKED AND LOTS OF PEOPLE HAVE HAD THE SAME ISSUES. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY INJURED ESPECIALLY LIKE A CHILD I'VE GIVEN UP ON DRIVING MY TRUCK BECAUSE I'M NOT PUTTING MY CHILDREN IN ANYMORE DANGER. AND I'VE SEEN PEOPLE ON HERE COMPLAINING ABOUT THE SAME ISSUES AND NOTHING IS BEING DONE. *TR
NHTSA ID
10513596
Incident
Mar 5, 2013
SteeringSuspension
Filed May 24, 2011
I WAS PULLING OUT OF MY CIRCULAR DRIVEWAY STEERING LEFT AND THE WHEEL BASE WOULDN'T TURN. SO I BACKED UP AND CONTINUE TO GO AROUND THE CURVE, ONCE I REACHED ABOUT 200 FT OFF MY DRIVEWAY, MY CAR COME TO A COMPLETE STOP ON IT'S OWN. I BACKED INTO MY DRIVEWAY DRAGGING MY PASSENGER SIDE FRONT WHEEL SIDEWAYS. ONCE I GOT OUT TO CHECK WHAT WAS GOING ON, MY TIE ROD END HAD BECOME COMPLETELY STRIPPED OFF THE RACK AND PINION. AFTER FURTHER INSPECTIONS, SOMEHOW THE GROVES ON THE RACK AND PINION HAD WORE DOWN SO MUCH IT ALLOWED THE TIE ROD TO STRIP AND RELEASE. I WAS SO GLAD I HADN'T BEEN DRIVING WITH MY CHILDREN ON THE HIGHWAY, THIS WOULD HAVE CAUSED MY VEHICLE TO FLIP AND PROBABLY KILL US. I KNOW HAVE TO REPLACE MY RACK AND PINION AND TIE ROD AND JUST REPLACING THE BALL JOINTS ON THIS VEHICLE NOT A COUPLE MONTHS AGO. I AM VERY FRIGHTENED TO DRIVE IT NOW IN FEAR THIS WILL HAPPEN AGAIN.
NHTSA ID
10403335
Incident
May 21, 2011
Mileage
115,890 mi
Steering
Filed May 1, 2011
FOR THE SECOND TIME IN EIGHT YEARS I MUST REPLACE THE POWER STEERING RETURN HOSE ASSEMBLY BECAUSE CORROSION WHERE THE METAL LINE PASSES THROUGH A RUBBER BUSHING HAS CAUSED THE LINE TO BEGIN LEAKING POWER STEERING FLUID. *TR
NHTSA ID
10398406
Incident
May 1, 2011
Mileage
121,000 mi
Steering
Filed Sep 20, 2009
STEERING WAS SWAYING TO LEFT & RIGHT. VARY BAD VIBRATION ON FRONT END. OCCURRED ALL THE TIME. STEERING COLUMN COULD HAVE BROKE IN HALF. HAD STEERING COLUMN REPLACED BECAUSE IT WAS COMPLETELY RUSTED THROUGH & SOMETHING DONE FOR THE POWER STEERING. *TR
NHTSA ID
10284666
Incident
Sep 16, 2009
Mileage
71,000 mi
Driver assistanceElectricalSteering
Filed Jul 15, 2009
I OWN A 2000 DODGE DURANGO, AND IT OFTEN WILL JUST SHUT DOWN WHILE I'M DRIVING. I HAVE OWNED IT SINCE OCTOBER 2008, AND THIS HAS HAPPENED 12 OR 13 TIMES. I RECEIVE A "NO BUS" SIGNAL ON MY ODOMETER DISPLAY. I HAVE REPLACED BATTERY TERMINALS, AND A BATTERY. IT SEEMS TO HAPPEN FAR MORE OFTEN IN HOT WEATHER. IT SOMETIMES HAPPENS WHEN I'M DRIVING 65 MPH ON THE FREEWAY, AND THEN THE CAR SHUTS DOWN AND I LOSE POWER STEERING (VERY DANGEROUS), BRAKES (EVEN MORE DANGEROUS) AND THE ACCELERATOR DOESN'T FUNCTION. *TR
NHTSA ID
10276908
Incident
Jul 15, 2009
Mileage
138,880 mi
Steering
Filed Feb 6, 2009
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING COLUMN MOVED LEFT AND RIGHT AND THE VEHICLE FAILED TO MOVE IMMEDIATELY. THE CONTACT INSPECTED THE STEERING COLUMN AND NOTICED THAT THE PIN THAT HOLDS THE UPPER UNIVERSAL JOINT AND STEERING FAILED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC COULD NOT FIND ANY FAILURES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 145,000.
NHTSA ID
10257744
Incident
Nov 18, 2008
Mileage
145,000 mi
Other / unspecifiedSteeringSuspension
Filed Aug 16, 2008
I WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. I HAVE OWNED MANY VEHICLES AND NEVER HAVE HAD SO MANY FRONT END ISSUES ON ONE VEHICLE THAN THIS ONE. I WAS WONDERING IF THERE HAS BEEN ANY RECALLS ON THE 2 WHEEL DRIVE DODGE DURANGO, REAR WHEEL DRIVE. 5.2L ENGINE THIS VEHICLE DID HAVE A RECALL ISSUED ON THE RACK AND PINION STEERING. *TR
NHTSA ID
10238471
Incident
Jul 1, 2008
ElectricalEngineOther / unspecified+1 more
Filed Apr 15, 2007
PROBLEMS WITH ENGINE AND ENGINE COMPONENTS OIL GAUGE NOT WORKING, TICKING IN MOTER OIL LEAKING. WAS TOLD I NEED NEW MOTER. ALSO STRANGE NOISES FROM STEERING COLOMN. TRUCK ONLY HAS 79,000 MILES I AM REQUESTING CHRYSLER RECALL THIS TRUCK AND STAND BEHIND THEIR COMPANY AND FIX WHAT IS WRONG WITH THESE ENGINES, ECT.*AK
NHTSA ID
10187973
Incident
Apr 12, 2007
Mileage
79,000 mi
SteeringSuspension
Filed Apr 5, 2007
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK
NHTSA ID
10187934
Incident
Feb 15, 2006
Mileage
80,000 mi
SteeringSuspensionVisibility
Filed Feb 22, 2007
I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB
NHTSA ID
10183277
Incident
Oct 28, 2003
Mileage
29,000 mi
SteeringTransmission
Filed Nov 21, 2006
MY STEERING ALL OF A SUDDEN WAS LOOSE AND SCARY TO DRIVE. I CHECKED MY POWERS STEERING FLUID TO FIND THAT I WAS ALMOST COMPLETELY OUT. SO I FILLED IT. ONE DAY LATER IT WAS DOWN AGAIN. I TOOK IT TO A SHOP AND FOUND OUT MY RACK AND PINION NEEDED TO BE COMPLETELY REPLACED, AT 75000 MILES. I HAVE HAD PLENTY OF VEHICLES OVER 150000 MILES AND NEVER REPLACED A RACK AND PINION. THIS JUST SEEMS TO BIZARRE FOR ME. ALSO MY TRANSMISSION SOMETIMES WONT GO INTO GEAR WHEN I SHIFT FOR A FEW SECONDS AND THEN IT WILL CLICK IN. IT DOESN'T MATTER IF ITS COLD OR WARM EITHER. WHEN I TOOK IT TO A SHOP THEY DROVE IT FOR A COUPLE DAYS AND COULDN'T FIND A PROBLEM BUT IT STILL DOES IT. *NM
NHTSA ID
10174000
Incident
Nov 10, 2006
Mileage
75,000 mi
Steering
Filed Oct 2, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH, THE STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO DETERMINED A COMPONENT IN THE STEERING COLUMN HAD FRACTURED AND NEEDED TO BE REPLACED.
NHTSA ID
10169782
Incident
Oct 2, 2006
Mileage
85,000 mi
Steering
Filed Aug 14, 2006
2002 DODGE DURANGO CHECK ENGINE LIGHT ILLUMINATED CONTINUOUSLY, BLACK SMOKE WAS SEEN COMING FROM TAILPIPE. MECHANIC DETERMINED THIS WAS BECAUSE STEERING WHEEL FLUID LEAKING ONTO THE COMPUTER. *KB THE STEERING WHEEL HAD BEEN MAKING A CLUNKING AND WHINING NOISE WHEN TURNED. THIS WAS NOTICED PRIOR TO THE PROBLEM BEING DIAGNOSED. IT TOOK SEVERAL TRIPS TO THE DEALER AND MULTIPLE REPAIRS FOR THE DEALER TO DIAGNOSE THE PROBLEM. THE CONSUMER IS REQUESTING COMPENSATION FROM THE MANUFACTURER.*NM
NHTSA ID
10165839
Incident
May 24, 2006
SteeringSuspension
Filed Jun 28, 2006
DODGE DURANGO 4X2. WE HAVE HAD TO HAVE THE UPPER BALL JOINT REPAIRED AND NOW THE STEERING KNUCKLE IS OUT ON THE VEHICLE. I HAVE CONTACT DODGE DEALERS AND CUSTOMER CARE AND WAS TOLD THE RECALL ON THIS ONLY PERTAINED TO THE 4X4. I AM HAVING THE SAME PROBLEM WITH THE 2000 4X2 AND THEY STATE IT IS NOT ON THE RECALL LIST. I DO SEE THAT THERE WERE 400,000 4X2 WITH THE SAME PROBLEM. *NM
NHTSA ID
10161020
Incident
May 25, 2006
Mileage
117,000 mi
SteeringSuspension
Filed Jun 1, 2006
LOWER BALL JOINT FAILURE/WHEEL BEARING FAILURE FOR 2000 DODGE DURANGO. THEY WERE REPLACED IN OCT 2002 ALSO. THE UPPER BALL JOINTS WERE REPLACED IN DEC 04. ON JUNE 1 THE LOWERS HAVE TO BE REPLACED AGAIN AND DODGE WILL NOT DO ANYTHING. THERE IS ONLY 83K ON THIS CAR. *JB
NHTSA ID
10158755
Incident
Jun 1, 2006
Mileage
34,000 mi
Body & structureSteeringSuspension
Filed Jan 9, 2006
Crash reported2 injuries reported1 death reported
SEPTEMBER 13, 2001 MY HUSBAND CURTIS JOYNER WAS KILLED IN A CRASH IN HERNANDO, MS DUE TO POOR WHEEL BASE STRUCTURE AND POOR WHEEL BALANCE STRUCTURE OF DURANGO'S OF HANDLING CURVES, WAS STATED BY ACCIDENT RECONSTRUCTING CREW THAT'S WHAT CAUSED THE VEHICLE TO ROLLOVER IN CURVES. I HIRED ATTORNEY MCGRAW OF OLIVEBRANCH, MS; WHO LATER STATED HE DID NOT HAVE THE TIME TO PUT INTO THIS MATTER, BUT WAS CERTAINLY A GOOD CASE. I EMAILED DATELINE REGARDING THIS MATTER ALSO. I SAY ONE NIGHT ON THEIR SHOW WHERE THEY SHOWED HOW THE DURANGO'S DID NOT PASS THE CRASH IN CURVES OR ON THE ROAD. *NM
NHTSA ID
10147301
Incident
Aug 13, 2001
Mileage
55 mi
Steering
Filed May 31, 2005
POWER STEERING SUDDENLY WENT OUT. YESTERDAY AFTERNOON I HAD MY 95 YR OLD MOTHER, 2 YR OLD GRANDSON, SON AND SISTER UP ON GRIZZLY PEAK IN BERKELY AND THE POWER STEERING WITHOUT PRIOR SIGNS JUST ALL OF A SUDDEN DID NOT FUNCTION. I CALLED CHRYSLER 24 HR HELP AND THEY SEND A FLAT BED TOLL TRUCK. MY 2000 DURANGO WITH 44,300 MILES WAS TOWED TO CONNELL CHRYSLER JEEP DODGE IN OAKLAND.
NHTSA ID
10122472
Incident
May 29, 2005
SteeringSuspension
Filed Apr 9, 2005
BALL JOINTS WORE OUT LEADING TO STRESS AND SUBSEQUENT BREAK OF TIE ROD, BALL JOINTS WERE REPLACED DUE TO RECALL, TIE ROD REPAIRED AT OWNERS EXPENSE, WAS TOLD ONE DID NOT RELATE TO THE OTHER . *AK
NHTSA ID
10116675
Incident
Dec 13, 2004
Mileage
65,155 mi
Steering
Filed Apr 6, 2005
CONSUMER COMPLAINED ABOUT ONGOING PROBLEMS WITH INTERMITTENT /MOMENTARY POWER STEERING LOSS WHILE DRIVING. THE POWER STEERING PUMP WAS REPLACED FOUR TIMES WITHIN 16,227 MILES. MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME.*AK
NHTSA ID
10117497
Incident
Nov 15, 2003
Mileage
16,227 mi
SteeringSuspension
Filed Feb 15, 2005
CONSUMER STATED THAT THE BALL JOINT PROBLEM HAS DAMAGED ALL FOUR TIE RODS. THE FRONT END ALIGNMENT IS COMPLETELY OFF. ALSO, WAS TOLD BY THE DEALER THAT RACK AND PINION AND CONTROL ARM HAD TO BE REPLACED. CONSUMER IS INCLUDED IN THE RECALL 04V596000 CONCERNING LOWER BALL JOINT WEAR. *AK
NHTSA ID
10111517
Incident
Feb 12, 2005
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own