2000 Dodge Durango Suspension Problems

The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver’s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver’s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.

NHTSA ID

11444532

Incident

Nov 23, 2021

Mileage

240,000 mi

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THIRTY DAYS. THE VEHICLE WAS TAKEN TO RAINIER DODGE OF OLYMPIA (2550 CARRIAGE LOOP SW, OLYMPIA, WA 98502; (360) 754-5550) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE WHEEL BEARINGS AND BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11373230

Incident

Dec 1, 2004

Mileage

140,000 mi

THERE WAS A RECALL ON THE BALL JOINTS OF THE VEHICLE I OWN BUT I WAS TOLD THAT THE RECALL IS CLOSED. I BELIEVE THAT IT SHOULD BE COVERED FOR REPAIR BECAUSE I WASN'T MADE AWARE OF ANY RECALLS WHEN I OBTAINED THE VEHICLE. THE UPPER BALL JOINTS ARE BAD AND A MECHANIC TOLD ME IT COULD BREAK OFF.

NHTSA ID

11217475

Incident

Jun 3, 2019

Mileage

172,000 mi

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 45 MPH, THE FRONT DRIVER SIDE OF THE VEHICLE LOWERED TO THE GROUND AND SMOKE BEGAN TO EMIT FROM THE VEHICLE. IN ADDITION, THE FRONT UPPER AND LOWER BALL JOINTS BENT INWARD AND NEEDED TO BE REPLACED. ON TWO SEPARATE OCCASIONS, THE RADIATOR FAILED TO OPERATE AND CAUSED THE COOLING SYSTEM TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL HUB BEARING, FRONT UPPER AND LOWER BALL JOINTS, AND COLD AIR INTAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V596000 (SUSPENSION), 06E024000 (ENGINE AND ENGINE COOLING) OR 08E064000 (SUSPENSION). THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10968884

Incident

May 16, 2015

Mileage

125,000 mi

I PURCHASED A 2000 DODGE DURANGO IN JUNE 2003. I HAVE HAD CONTINUING PROBLEMS WITH FRONT SUSPENSION, BALL JOINTS,RIGHT HUB ASSEMBLY. RIGHT SIDE HUB ASSEMBLY HAS BEEN REPLACED 5 TIMES IN THE LAST 6 YEARS AND I WAS JUST TOLD YESTERDAY THAT IT WILL NEED TO BE REPLACED AGAIN. I WAS ALSO INFORMED BY MY MECHANIC OF 18 YEARS, THE WHOLE FRONT SUSPENSION IS BAD AND THE DIFFERENTIAL WILL ALSO HAVE TO BE REPLACED. I HAVE OWNED THIS TRUCK 11 YEARS AND HAVE KEPT IT WELL MAINTAINED,IN ALL THIS TIME, I HAVE HAD ONLY ONE OFFICIAL RECALL FOR UPPER ARM BALL JOINTS IN 2005. I HAVE CALLED CHRYSLER TWICE TO QUESTION WHY I HAVE HAD TO REPLACE THE HUB ASSEMBLY SO FREQUENTLY(EVERY YEAR FOR THE LAST 5 OF 6 YEARS) AND THEY INSIST THERE IS NOTHING WRONG OR A SPECIFIC RECALL FOR MY VIN. I HAVE HAD ENOUGH WITH REPLACING THE SAME PART OVER AND OVER EVERY YEAR. SOMETHING NEEDS TO BE DONE ABOUT THIS HUB ASSEMBLY & FRONT SUSPENSION. I HAVE NOTICED THE SAME COMPLAINTS ONLINE AS MINE.... FRONT END VIBRATION WHEN REACHING SPEEDS OF 55-60 MPH, BALL JOINT ISSUES, HUB ASSEMBLY ISSUES, AND FRONT SUSPENSION ISSUES. THERE ARE CURRENTLY 2 RECALLS FOR 2000 DODGE DURANGO FRONT SUSPENSION AND HUB ASSEMBLY UNITS, AND CONVENIENTLY FOR CHRYSLER, NEITHER ARE MY VIN NUMBER DURANGO. SURPRISE, SURPRISE!! I WILL CONTINUE TO FILE COMPLAINTS WITH CHRYSLER UNTIL SOME ONE DECIDES TO TAKE ACTION AND GET THESE ISSUES REPAIRED ONCE AND FOR ALL. I AM GETTING A LITTLE TIRED OF CONSTANTLY PUTTING OUT HUNDREDS OF DOLLARS FOR THE SAME ISSUE YEAR AFTER YEAR!! PLEASE HELP GET THIS ISSUE RESOLVED! *TR

NHTSA ID

10562280

Incident

Jul 13, 2005

Mileage

64,000 mi

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHILE DRIVING APPROXIMATELY 60 MPH. THE CONTACT ALSO STATED THAT THE INNER AND OUTER EDGES OF THE TIRES WERE WEARING UNEVENLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10438550

Incident

Jun 1, 2011

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HUB UNIT FRACTURED IN HALF. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08E064000 (SUSPENSION:FRONT:HUB). THE DEALER DENIED ANY ASSISTANCE WITH REPAIRED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 185,000.

NHTSA ID

10429411

Incident

Oct 10, 2011

Mileage

185,000 mi

I WAS PULLING OUT OF MY CIRCULAR DRIVEWAY STEERING LEFT AND THE WHEEL BASE WOULDN'T TURN. SO I BACKED UP AND CONTINUE TO GO AROUND THE CURVE, ONCE I REACHED ABOUT 200 FT OFF MY DRIVEWAY, MY CAR COME TO A COMPLETE STOP ON IT'S OWN. I BACKED INTO MY DRIVEWAY DRAGGING MY PASSENGER SIDE FRONT WHEEL SIDEWAYS. ONCE I GOT OUT TO CHECK WHAT WAS GOING ON, MY TIE ROD END HAD BECOME COMPLETELY STRIPPED OFF THE RACK AND PINION. AFTER FURTHER INSPECTIONS, SOMEHOW THE GROVES ON THE RACK AND PINION HAD WORE DOWN SO MUCH IT ALLOWED THE TIE ROD TO STRIP AND RELEASE. I WAS SO GLAD I HADN'T BEEN DRIVING WITH MY CHILDREN ON THE HIGHWAY, THIS WOULD HAVE CAUSED MY VEHICLE TO FLIP AND PROBABLY KILL US. I KNOW HAVE TO REPLACE MY RACK AND PINION AND TIE ROD AND JUST REPLACING THE BALL JOINTS ON THIS VEHICLE NOT A COUPLE MONTHS AGO. I AM VERY FRIGHTENED TO DRIVE IT NOW IN FEAR THIS WILL HAPPEN AGAIN.

NHTSA ID

10403335

Incident

May 21, 2011

Mileage

115,890 mi

VEHICLES HAS BEEN MAKING FRONT NOISE OF AXEL IS ABOUT TO COME OFF - SOMETIME IN THE SUMMER I HAD THE BEARING REPLACED AS THEY HAD CRACKED THEN THE NOISE IN FRONT OF VEHICLE SUSPENSION STARTED AGAIN. I THINK THAT THIS MAY BE A RECALL PROBLEM. *TR

NHTSA ID

10296994

Incident

Sep 4, 2009

Mileage

115,000 mi

FRONT LEFT BUSHING REPAIRED 6 TIMES AND STILL SQUEAKS AT EVERY SUSPENSION COMPRESSION. *TR

NHTSA ID

10267759

Incident

Jul 4, 2000

Mileage

5,000 mi

2/18/2009 MECHANIC FIXED WHEEL BEARING-FRONT SUSPENSION HUB AND BEARING LEFT SIDE 1 YR AGO SAME THING WAS DONE TO RIGHT SIDE. I PAID OUT OF POCKET BOTH TIMES. HE TOLD ME TO CHECK INTO RECALL ON DODGE DURANGO. *TR

NHTSA ID

10259499

Incident

Feb 18, 2009

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS OVER HILLS OR BUMPS, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN STATED THAT IT WAS UNSAFE TO DRIVE BECAUSE THE BALL JOINTS WERE SEVERELY CORRODED. THE CONTACT CALLED AN AUTHORIZED DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT) AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.

NHTSA ID

10243289

Incident

Sep 23, 2008

Mileage

90,000 mi

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT HEARD A CLUNKING NOISE IN THE FRONT SUSPENSION WHILE DRIVING 5 MPH. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE TECHNICIAN STATED THAT BECAUSE HER VEHICLE WAS 2 WHEEL DRIVE, HER VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE RECALL REPAIR. SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,882.

NHTSA ID

10240991

Incident

Jun 4, 2008

Mileage

120,882 mi

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. IN AUGUST OF 2007, THE CONTACT HEARD AN UNFAMILIAR NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. SHE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS WEARING FASTER THAN NORMAL AND HAD TO BE REPLACED TWICE. BETWEEN SEPTEMBER OF 2007 AND AUGUST OF 2008, THE NOISE INTENSIFIED. THE DEALER STATED THAT THE FRONT PASSENGER SIDE BALL JOINT WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 118,000.

NHTSA ID

10240650

Incident

Aug 1, 2007

Mileage

100,000 mi

I WAS TOLD THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. I HAVE OWNED MANY VEHICLES AND NEVER HAVE HAD SO MANY FRONT END ISSUES ON ONE VEHICLE THAN THIS ONE. I WAS WONDERING IF THERE HAS BEEN ANY RECALLS ON THE 2 WHEEL DRIVE DODGE DURANGO, REAR WHEEL DRIVE. 5.2L ENGINE THIS VEHICLE DID HAVE A RECALL ISSUED ON THE RACK AND PINION STEERING. *TR

NHTSA ID

10238471

Incident

Jul 1, 2008

REGULAR DRIVING. NOISE FROM REAR END. DEALERSHIP REPLACED REAR CARRIER AND ALL BEARINGS/RACES. *TR

NHTSA ID

10205145

Incident

Oct 6, 2005

Mileage

79,118 mi

2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB

NHTSA ID

10204617

Incident

Sep 29, 2007

Mileage

104,000 mi

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT RECEIVED RECALL NOTICE NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). HE TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY NOTIFIED FRESNO DODGE. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR BECAUSE THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. THE DEALER ALSO INFORMED THE CONTACT THAT EVEN THOUGH HE RECEIVED A RECALL NOTICE, HE WOULD STILL BE RESPONSIBLE FOR THE REPAIR COSTS. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 113,000 AND FAILURE MILEAGE WAS 75,000. THE CONSUMER STATED DOES NOT UNDERSTAND WHY THE DEALER WOULD NOT PERFORM THE RECALL AND WOULD NOT COVER THE COST OF THE RECALL. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR RECALL PERFORMED ON THE VEHICLE. THE CONSUMER PROVIDED THE RECALL ISSUED AND THE REPAIR INVOICE. UPDATED 09/10/07 *TR

NHTSA ID

10197805

Incident

Jul 30, 2006

Mileage

75,000 mi

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 35 MPH THE VEHICLE PULLED TO THE RIGHT. SHE STATED THAT THE VEHICLE HAS HAD SEVERAL WHEEL ALIGNMENTS. SHE RECEIVED A RECALL NOTICE (RECALL#04V596000) FOR THE FRONT UPPER BALL JOINTS. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE UPPER BALL JOINTS DID NOT NEED TO BE REPLACED; HOWEVER THE PROBLEM CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 142,000 AND THE FAILURE MILEAGE WAS 99,200. UPDATED 01/07/08.*LJ UPDATED 12/12/07

NHTSA ID

10197327

Incident

Jul 3, 2007

Mileage

99,200 mi

FRONT BALL JOINTS FAILED. *AK

NHTSA ID

10190509

Incident

Apr 1, 2007

FRONT UPPER BALL JOINTS. *AK

NHTSA ID

10190508

Incident

Apr 1, 2007

MAKE: DODGE MODEL: DURANGO YEAR: 2000, I ALWAYS HAD PROBLEMS WITH THE DURANGO SINCE ABOUT 13,000, (NOW HAVE 93,000. REPLACEMENT OF BALL JOINTS, BRAKE CALIPERS, AND CONTINUOUS CHECKS FOR CLICKING AND VIBRATION FEELING IN THE STEERING COLUMN. THIS HAS NOT BEEN RIGHT FROM THE START. I BELIEVE THERE IS SOMETHING DEFECTIVE WITH THE STEERING AND FRONT END. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY CAN NEVER DUPLICATE THE PROBLEM. I HAVE ENJOYED THE DURANGO, EXCEPT FOR THESE FRONT END PROBLEMS. THE STEERING MAKES NOISES AND HAS A FUNNY RESPONSE TO THE TURNING PROCESS. COULD YOU PLEASE REVIEW CLOSER. *AK

NHTSA ID

10188240

Incident

Jan 10, 2007

Mileage

13,000 mi

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE VEHICLE WAS BROUGHT TO THE DEALER TO PERFORM RECALL 04V596000 REPAIRS. IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED THE STEERING ASSEMBLY SHIFTED AND THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FORWARD. THE VEHICLE WAS INVOLVED IN COLLISIONS PRIOR TO IT BEING PURCHASED BY THE CONTACT, W3HICH MAY HAVE CONTRIBUTED TO THE FAILURE. THE DEALER DID NOT CORRECT THE FAILURE, AND THE VEHICLE HAS NOT BEEN DRIVEN FOR A YEAR. THE VEHICLE WAS TOWED FROM THE DEALER TO A RELATIVE'S HOME. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE PRIOR TO THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGE WERE 80,000.*AK

NHTSA ID

10187934

Incident

Feb 15, 2006

Mileage

80,000 mi

I BOUGHT MY TRUCK USED AND HAD THEM DO A COMPLETE WORK UP ON IT WHEN I PURCHASED IT. EVERYTHING WAS FINE FOR 1 WEEK. AFTER THAT WEEK MY ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND HAD THEM REPLACE THE "CANISTER" BECAUSE THAT'S WHAT THEY SAID WAS THE PROBLEM. 1 WEEK LATER IT RETURNED. I HAVE HAD IT CLEARED OUT ABOUT 100 TIMES. IT NOW KEEPS TELLING ME I HAVE A GAS LEAK. MY MECHANIC HAS LOOKED AT THIS TRUCK MORE THAN THE AVERAGE TIME. NOW I AM AT 130,000 MILES AND MY SUSPENSION IS COMPLETELY SHOT, POWER STEERING PUMP, AUTOMATIC LOCKS ARE SLOWLY MALFUNCTIONING (THEY MAKE A LOUD NOISE ON 2 OF THE DOORS), AND THE DRIVERS SIDE WINDOW DOESN'T ROLL DOWN. *JB

NHTSA ID

10183277

Incident

Oct 28, 2003

Mileage

29,000 mi

TL* - THE CONTACT CALLED REGARDING A 2000 DODGE DURANGO. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL CAME OFF THE VEHICLE. WHILE TRAVELING AT 25 MPH. THE ROAD CONDITIONS WERE DRY. THE FAILURE MILEAGE WAS 73,000. THERE WERE NO INJURIES. THE TIRE ON THE VEHICLE ROLLED OUT INTO THE HIGHWAY AND STRUCK ANOTHER VEHICLE CAUSING DAMAGE TO THAT VEHICLE. A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A CHRYSLER DODGE DEALER, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. ALSO, THERE WAS ALSO MINOR DAMAGE TO THE FRONT BUMPER .

NHTSA ID

10182112

Incident

Jan 28, 2007

Mileage

73,000 mi