Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2005 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. ADDITIONALLY, THE SUN ROOF WAS LEAKING WATER INTO THE ELECTRICAL SYSTEM AND ALSO WATER INTO THE ENGINE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
HOLA EL VEHCULO TIENE PROBLEMA CON LA BOLSA DE AIRE DEL PASAJERO , POR SU EXCESIVA PRESIN DE ESTA. EL MOTOR DEL LIMPIA PARABRISAS TAMBIN TIENE PROBLEMA. Y EL MOTOR DE ADMISIN DEL ESCAPE EN NMERO DE VINO ES : [XXX]. MI CORREO ELECTRNICO ES : [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. ALSO, WHEN THE VEHICLE WAS SLOWED DOWN, THE STEERING WHEEL SEIZED. THE FAILURES WERE EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BELIEVED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY DUE TO AN ELECTRICAL SWITCH FAILURE. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND BELIEVED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY DUE TO A FAILURE IN THE WIRING HARNESS BEHIND THE DASHBOARD. THE CONTACT ALSO STATED THAT THE HEATER BLOWER MOTOR FAILED. THE HEATER BLOWER MOTOR REMAINED ON THE HIGH SETTING. THE CONTACT REPLACED THE HEATER PANEL HIMSELF, BUT IT DID NOT CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
AS I WAS DRIVING HOME, ALL OF THE DASH WARNING/SERVICE LIGHTS CAME ON. AT THE SAME TIME, MY TURN SIGNALS, BRAKE LIGHTS, WINDSHIELD WIPERS, HAZARD LIGHTS, AND ALL GAUGES MALFUNCTIONED. I BELIEVE THIS TO BE AN ISSUE WITH THE "FRONT CONTROL MODULE".
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. WHILE REFUELING THE VEHICLE, FUEL SUDDENLY OVERFLOWED FROM THE FUEL INTAKE HOLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V003000 (FUEL SYSTEM). THE CONTACT ALSO INDICATED THAT THE WINDSHIELD WIPER MOTOR WAS INOPERABLE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
WIPER ASSEMBLY BROKEN DRIVER SIDE DOESN'T MOVE ANYMORE. *TR
I WAS DRIVING IN A STRAIGHT LINE WHEN IT STARTED TO DOWN POUR. I TURN THE WIPERS ON HIGH AND THE DRIVERS SIDE WIPER STOPPED MOVING AND GOT TANGLED WITH THE PASSENGER SIDE WIPER WHICH REMAINED FUNCTIONAL. DEALER INFORMS ME OVER THE PHONE THAT THE REPAIR WILL BE BETWEEN $450 TO $500. *TR
2 PROBLEMS: 1) EVEN THOUGH OUR LOCAL DEALERSHIP IS INSISTENT THAT WE DON'T HAVE A RECALL, I CAN SEE A RECALL ON YOUR PAGE ABOUT WINDSHIELD WIPER MOTORS. OUR WIPERS COME ON EVERY TIME WE START THE VEHICLE, AND THEY WORK SPORADICALLY. SOMETIMES WHILE THEY'RE ON, THEY WON'T COME ON AT ALL, AS MENTIONED IN THE RECALL INFORMATION. WHY ISN'T MINE COVERED? 2) BIGGEST PROBLEM: SEVERAL TIMES (UPWARDS OF TEN TIMES) I HAVE BEEN GOING SLOW, USUALLY MAKING A TURN, AND MY ENGINE STALLS. I HAVE TO TURN THE KEY OFF AND THEN RESTART, AND I'M OKAY AGAIN. TOOK IT TO A MECHANIC IN THE LAST PART OF JULY/FIRST PART OF AUGUST LAST YEAR, AND HE REPLACED THE FUEL PUMP. IT DIDN'T OCCUR AGAIN UNTIL DECEMBER, WHILE WE WERE ON VACATION- WE WERE SLOWLY GOING UP A HILL AND IT STALLED. HAD TO TURN THE KEY OFF AND THEN RE-START IT. IT HADN'T DONE IT AGAIN UNTIL A COUPLE DAYS AGO. IT DID IT THREE TIMES IN ONE DAY, THEN HAS BEEN DOING IT EACH DAY SINCE. I'M REALLY AFRAID THAT THE DURANGO IS GOING TO DIE IN THE MIDDLE OF TRAFFIC AND I'LL GET HIT. I HAVE FOUR YOUNG KIDS, AND I AM PANICKED THINKING ABOUT HAVING TO DRIVE IT WITH THEM INSIDE, BECAUSE I'M AFRAID THAT WE'RE GOING TO GET HIT AND HURT. IT'S SO SCARY THAT I'M TEMPTED TO TRADE IT IN- THOUGH I CAN'T REALLY AFFORD IT, WE JUST BOUGHT THIS THING USED LAST YEAR. I'M WONDERING IF IT DID THIS FOR THE PREVIOUS OWNERS AS WELL. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THIS SAME PROBLEM, BUT NO FIX FOR IT. EVEN IF I COULD GET A MECHANIC TO TELL ME WHAT IT IS AND FIX IT, I'D DO THAT, BUT NOBODY SEEMS TO KNOW WHAT THE ANSWER IS. IT'S OBVIOUSLY A HUGE SAFETY ISSUE!! PLEASE HELP!! *TR
WHILE DRIVING AT 55 MILES PER HOUR IN A RAIN STORM THE WINDSHIELD WIPER SUFFERED A CATASTROPHIC FAILURE. *LN
WHEN FILLING UP THE GAS TANK, THE FUEL TANK FILLER TUBE INLET CHECK VALVE DOES NOT FUNCTION PROPERLY. IT DOES NOT CLOSE AND GAS ALWAYS SPILLS OUT. I AM AFRAID THAT GAS SPILLS OUT WHILE DRIVING. AT TIMES,WITH THE KEYS IN THE IGNITION, THE CAR WILL TURN OFF BY ITSELF IF I AM MOVING SLOWLY. I BOUGHT THIS TRUCK IN 2006. THE FIRST YEAR, I BROUGHT THE CAR IN FOR STALLING ON ITS OWN. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO AND THE CAR DID NOT HAVE A PROBLEM. I BROUGHT THE TRUCK IN ABOUT THREE TIMES FOR THE SAME PROBLEM AND EVERY TIME, NOTHING WAS RESOLVED. AFTER THAT I DID NOT HAVE THE MONEY OR THE TIME TO CONTINUE BRINGING THE TRUCK IN FOR A PROBLEM THAT THE DEALERSHIP WAS SAYING THEY COULD NOT FIND. OVER THE YEARS, I HAVE JUST DEALT WITH THIS TRUCK STALLING ON ITS OWN. ABOUT 1 YEAR AGO, I NOTICED THAT THE CAR STARTED SPILLING OUT GAS IF IT WAS FILLED UP. I DID NOT KNOW THERE WAS A RECALL UNTIL I RESEARCHED THE PROBLEM ONLINE. I FOUND THAT THERE WAS A RECALL. I CONTACT CHRYSLER CUSTOMER CARE, THEY LOOKED UP MY VIN # AND TOLD ME THAT THEY DID NOT HAVE ANY RECALLS LISTED ON MY PARTICULAR TRUCK. I EXPLAINED TO THE REPRESENTATIVE THAT MY CAR HAD A PROBLEM WITH THE FUEL TANK FILLER TUBE INLET CHECK VALVE AND THAT GAS SPILLED OUT. I TOLD THEM THAT I WAS AFRAID THAT GAS WAS SPILLING FROM THE TANK WHILE I WAS DRIVING. THE REPRESENTATIVE TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO AND TOLD ME TO TAKE THE TRUCK TO THE DEALERSHIP. I AM AFRAID THAT IF I TAKE THE TRUCK TO THE DEALERSHIP I WILL BE RESPONSIBLE FOR ALL OF THE EXPENSIVE CHARGES TO FIX THIS PROBLEM. I DO NOT HAVE THE MONEY FOR THIS SINCE I AM PAYING $700 A MONTH FOR A TRUCK THAT SHOULD NEVER HAVE BEEN FINANCED AT THAT AMOUNT IN THE FIRST PLACE AND IS NOT WORTH THE AMOUNT STILL OWED. *LN THE CONSUMER STATED SHE WAS INVOLVED IN A HEAD-ON-COLLISION ON APRIL 25, 2011 AND THE AIR BAGS DID NOT DEPLOY. ALSO, THE REAR WIPER MADE A WHISTLING NOISE. UPDATED 08/12/11
WINDSHIELD WIPER STOPPED WORKING ON PASSENGER SIDE OF VEHICLE. LINKAGE ASSEMBLY NEEDS TO BE REPLACED. COST AROUND $450. *TR
TL*THE CONTACT OWNS A 2005 DODGE DURANGO. SHE NOTICED THAT THE HEAD AND TAIL LIGHTS WERE TURNING ON AND OFF ON THEIR OWN AND THE INSIDE OF THE VEHICLE HAD A MILDEW ODOR. THE DEALER CONFIRMED THAT THE ODOR WAS IN A TUBE THAT WAS LOCATED ON THE SUN ROOF. THE DEALER STATED THE WATER DRAINED FROM THE TUBE INTO THE INSTRUMENTAL PANEL. THE DEALER STATED THAT THEY WOULD CLEAN THE TUBE BUT THEY WOULD NOT CLEAN THE MILDEW. THE MANUFACTURER ADVISED THE CONTACT TO WRITE A LETTER TO THE MANUFACTURER. SHE STATED THAT THE MANUAL DOES NOT ADVISE THE OWNER ABOUT THE TUBE LOCATED ON THE SUN ROOF; THEREFORE, THEY SHOULD BE RESPONSIBLE FOR THE ENTIRE COST OF REPAIR. THE VEHICLE WAS LEFT AT THE DEALER. THE FAILURE AND THE CURRENT MILEAGE WERE 79,885. THE DRAIN TUBES THAT WERE COMING FROM THE SUNROOF WERE CLOGGED. UPDATED 01/12/10. UPDATED 03/18/10 *BF
DRIVING MY 2005 DODGE DURANGO IN A HEAVY RAIN STORM AT NIGHT. THERE WAS A POP AND SOMETHING FLEW OFF FROM MY WIPERS THEN BOTH WIPERS GOT TANGLED UP. I COULDN'T SEE AS IT WAS A BACK ROAD. I HAD TO PULL OVER AND REMOVE THE PASSENGER SIDE WIPER FOR INSIDE OF THE DRIVER SIDE WIPER. I COULDN'T USE THE WIPERS AT ALL. I FINALLY WAS ABLE TO MOVE THE PASSENGER SIDE WIPER ARM DOWN ENOUGH TO BE ABLE TO USE THE DRIVERS WIPER. HAD I BEEN IN TRAFFIC IT COULD HAVE BEEN VERY BAD. I CONTACTED DAIMLERCHRYSLER CORPORATION AND WAS TOLD MY DURANGO DID NOT FALL INTO THE NHTSA'S CAMPAIGN # 06V067000 EVEN THOUGH THIS ARM BREAKAGE IS WHAT THE NHTSA'S CAMPAIGNING IS SUPPOSED TO COVER. THE VEHICLE HAS 65700 MILES ON IT. THERE WAS NO INDICATION THAT THE WIPER WOULD FAIL SUCH AS RUBBING OR SQUEAKING. IT JUST FAILED. I KNOW THIS HAS BEEN IDENTIFIED AS A RECALL ON SOME VEHICLES I BELIEVE MINE IS ONE OF THEM. I HAVE HAD TWO OTHER SAFETY ITEMS ALREADY FIXED ON THIS CAR SO I WANTED TO INSURE THAT OWNER OF THESE VEHICLES KNOW THAT THEIR WIPERS CAN FAIL AT ANY TIME. *TR
WINDSHIELD WIPERS STOPPED OPERATING UNDER LIGHT SNOW LOAD. DEALER REPLACED WIPER ASSEMBLY AT OUR EXPENSE. *TR
ON DEC 19 2008 AS I WAS DRIVING HOME DURING A SEVERE THUNDERSTORM WHEN MY DRIVER SIDE WIND SHIELD WIPER SUDDENLY STOPPED WORKING AND GOT TANGLED UP WITH THE PASSENGER SIDE WIPER THAT CONTINUED TO WORK NORMALLY. THIS HAPPENED MINUTES BEFORE I WAS ABOUT TO ENTER THE FREEWAY SO LUCKILY I WAS IN A PLACE WHERE I COULD SAFELY PULL OVER. I TRIED TO WAIT OUT THE STORM BUT IT WAS GETTING REALLY BAD SO I HAD TO DRIVE AT 20-30 MPH WITH MY HAZARD LIGHTS ON. I FIRST THOUGHT THAT THE BOLT HOLDING THE WIPER ARM WAS STRIPPED BUT AFTER TAKING IT TO THE DEALER TO GET INSPECTED, TO MY SURPRISE I WAS TOLD THAT IT WAS THE LINKAGE FOR THE WIPER SYSTEM. THE LINKAGE JUST BROKE OUT OF NOWHERE. OUR VEHICLE IS ONLY 3 1/2 YEARS OLD AND I HAVE NEVER HEARD OF SUCH A THING HAPPENING ON NEW OR OLD VEHICLES OF ANY MAKE. THE REPAIR TECHNICIAN TOLD ME THAT THE LINKAGE BROKE BECAUSE OF THE WAY THE PART WAS MADE. THE AMOUNT IT COST TO REPAIR MY VEHICLE CAME OUT TO $607.00 FOR PARTS AND LABOR AND WAS BARELY ABLE TO GET IT REPLACED TODAY. IT ALSO TOOK 7-10 DAYS TO ORDER AND SHIP THE PART TO THE REPAIR SHOP. I WAS INFORMED THAT IT WAS REPLACED WITH THE SAME MODEL PART SO THIS PROBLEM MIGHT HAPPEN AGAIN WHICH IS NOT COMFORTING AT ALL. I ASKED TO TAKE THE BROKEN PART BACK TO SHOW PROOF OR A DESCRIPTION OF THE AREA THAT BROKE. SO IF NEEDED I CAN SEND THAT IN. *TR
AFTER GETTING MY RECALL DONE REFERENCE # GO7 INSTRUMENT CLUSTER. I BEGAN HAVING PROBLEMS WITH MY WINDSHIELD WIPER, IT WOULD NOT TURN ON II TURN TO YOUR WEBSITE AND FOUND NHTSA CAMPAIGN ID NUMBER: 06V067000. IT SEEMS THIS WAS THE PROBLEM I AM HAVING! I CALL CHRYSLER AND THEY TOLD ME THAT THERE IS NO SUCH THING OF THIS RECALL. I TOLD THEM MY PROBLEM BUT TO NO AVAIL. THEY CAN'T HELP ME. THEY TOLD ME I SHOULD CONTACT THE DEALERSHIP AND GET A DIAGNOSTIC. BUT THE DEALERSHIP WANTS TO CHARGE ME $65.00 PER HOUR FOR DIAGNOSTICS. I DON'T WANT TO PAY FOR SOMETHING THAT THERE IS A POTENTIAL RECALL ON IT. *TR
TL*THE CONTACT OWNS A 2005 DODGE DURANGO. WHILE DRIVING IN HEAVY RAIN, THE DRIVER SIDE WINDSHIELD WIPER FAILED, BUT THE PASSENGER SIDE WIPER CONTINUED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE LINKAGE FAILED. THE LINKAGE HAS NOT BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 49,406 AND FAILURE MILEAGE WAS 49,330.
ON THE EVENING OF 6-28-07 WHILE DRIVING HOME FROM WORK DURING A THUNDERSTORM THE WINDSHIELD WIPERS WERE RUNNING. THE RAIN INTENSIFIED SO I SWITCHED THE WIPERS TO HIGH SPEED SUDDENLY THE LEFT (DRIVER'S SIDE WIPER STOPPED WORKING AND JAMMED AGAINST THE RUNNING RIGHT WIPER. LUCKILY THERE WERE NO CARS IN FRONT OF ME AND I WAS ON A STRETCH OF ROAD WHERE I COULD SLOW DOWN AND GET OVER TO THE SHOULDER. UPON INSPECTION IT APPEARED THAT THE LEFT WIPER LINKAGE BROKE AS I WAS ABLE TO MOVE THE WIPER WITHOUT RESISTANCE SO I MOVED IT TO THE FAR LEFT POSITION AND IT WAS OUT OF WAY OF THE RIGHT WIPER WHICH WAS STILL OPERATING. I WAITED FOR THE STORM TO SUBSIDE THEN DROVE ON WITH THE RIGHT WIPER WORKING AND THE HAZARD FLASHERS ON, AND WAS ABLE TO LIMP HOME WITHOUT FURTHER INCIDENT. HAD A CAR BEEN IN FRONT OF ME AT THE TIME OF FAILURE THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. I HAVE AN APPOINTMENT WITH THE DEALER TO LOOK AT THE CAR ON 7-2-07 AND REPAIRED THE WIPERS.*AK
I PURCHASED A 2005 DODGE DURANGO BRAND NEW,AND SINCE I HAD THIS VEHICLE IT HAS BEEN GIVEN ME PROBLEMS. THERE WERE RECALLS ON THIS VEHICLE. THE VEHICLE IDLED VERY HARD, AND IT SHUT OFF WHEN IT IDLED HARD, WHILE SITTING AT A TRAFFIC LIGHT OR WHEN TURNING TO GO AROUND A RAMP. WHEN SHUTTING OFF THE WHEEL LOCKED, AND I COULD NOT CONTROL THE CAR. RECENTLY, THE CARE SHUT OFF ON THE NEW JERSEY TURNPIKE AND A TRACTOR TRAILER TRUCK WAS BEHIND ME. LUCKILY, I WAS IN THE OUTER LANE AND MANAGED TO STEER THE CAR TO THE SHOULDER BEFORE THE TRUCK COULD HIT ME AND MY FAMILY. THIS WAS VERY DANGEROUS. LAST INCIDENT HAPPENED ON UNE 10, 2007. EVERY TIME I TOOK THE CAR TO THE DEALER THEY DETERMINED THERE WAS NO PROBLEM. *AK
WINDSHIELD WIPER DRIVE ARM FROM WIPER MOTOR ARMATURE TO DRIVER'S WIPER BROKE, CAUSING DRIVER'S WIPER TO FAIL AND SIMULTANEOUSLY JAM PASSENGER WIPER WHILE SCHOOL BUS WAS STOPPING IN FRONT OF VEHICLE. MY 20 MONTH OLD DODGE DURANGO WAS BEING DRIVEN HOME FROM SCHOOL BY MY DAUGHTER. THIS ENTIRE WIPER PIVOT ARM ASSEMBLY IS A TERRIBLE DESIGN AND CONSTRUCTION. IT IS FAILURE BY DESIGN. I HAVE THE FAILED PART AND ASSEMBLY AND CAN SHIP IT TO YOU IF YOU TO HAVE ENGINEERS INSPECT. *AK
DT*: THE CONTACT STATED THE RECALL LETTER WAS RECEIVED 7-21-06 CONCERNING RECALL # 06V067000; WINDSHIELD WIPER MOTOR. THE CONTACT IS NOT EXPERIENCING PROBLEMS WITH THE VEHICLE AT THIS TIME. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS ARE NOT AVAILABLE.
DT: THE CONTACT STATED THE SUN ROOF WAS MAKING A NOISE. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE SUN ROOF. AFTER REPLACEMENT RAIN LEAKED IN THROUGH THE SUNROOF ASSEMBLY AND FLOODED THE VEHICLE. THE SUN ROOF WAS REPLACED AGAIN AND THE NOISE RETURNED. ADDITIONALLY, THE SEAT BELT LIGHT CAME ON WHILE THE SEAT BELT WAS IN USE. THE DEALERSHIP DISCONNECTED THE SENSOR, AND ORDERED REPLACEMENT PARTS FOR THE ENTIRE SEAT BELT ASSEMBLY. THE AIR BAG LIGHT CAME ON WITH NO WARNING. THE DEALERSHIP ORDERED PARTS FOR REPAIR OF THE AIR BAG. *AK
DT: CONTACT STATES THE SUN ROOF LEAKED WATER INTO THE FUSE BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. THE DEALER REPLACED THE SUNROOF BUT IT LEAKED AGAIN. THE NEXT TIME THE DEALER REPLACED THE SUNROOF GASKET. THE MANUFACTURER OFFERED NO FREE REMEDY. *AK UPDATED 12/27/2005 - THE INSTRUMENT PANEL LIGHTS WOULD FLASH AND DIM WHILE DRIVING AND THE AIR BAG LIGHT WAS ON. *NM
DT: CONTACT OWNED A 2005, DODGE, DURANGO. WHILE DRIVING OVER 40 MPH WITH THE BACK WINDOWS DOWN, THE DOORS AND THE WINDOWS SHOOK VIOLENTLY. HAD TO PUT THE BACK WINDOWS UP TO SOLVE THE PROBLEM. CONTACT HAD FOUR PEOPLE FROM THE DEALERSHIP DRIVE THE VEHICLE, AND THEY NOTICED THE SAME THING. DEALERSHIP STATED THAT THEY WERE THE FIRST ONE TO BRING THIS PROBLEM TO THEIR ATTENTION. THE CHRYSLER REPRESENTATIVE STATED THAT THIS VEHICLE HAD SAME PROBLEM. THE ONLY SOLUTION WAS TO CRACK THE FRONT WINDOWS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .