Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2014 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.
My 2014 Dodge Durango’s VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is showing symptoms that match the problem described for that recall. I am requesting an investigation to determine if more VINs than originally impacted are affected by the problem described under the recall. System message code C0021-02 brake booster general failure has been displaying on my vehicle when the outside temperature is below freezing because water has seeped into the booster and is freezing which is compromising boost enough to cause the sensor to set the warning message. Given the risk of brake failure I have no choice but to arrange for the repair immediately. I will keep the replaced brake booster in case the investigation resulted in opening up the recall to more VINs. Please advise of any other measures I should take.
The rear light bar in my vehicle has repeatedly failed in my nine years of ownership. It first occurred in 2015 under the 36,000-mile warranty, followed by three more failures every two years, with the latest at 84,000 miles in 2024. This issue is tied to a design flaw. The light bar is prone to water ingress, causing light source failure and attributed to a manufacturing defect by the dealership. The cost of replacement is $2,100, and Arapahoe Dodge in Centennial, CO, acknowledges it as a widespread problem in Dodge vehicles with this part. Despite replacements, the issue persists, calling for a recall to redesign and replace the faulty units. Functioning as a crucial safety component in the braking system, the failure of the brake light significantly increases the risk of rear-end collisions. I initiated a ticket with Chrysler, but the representative lacked knowledge. Suggestions of a factory technician assisting at the dealership were met with uncertainty. There are no warning signs before the LED fails, with water accumulation being the only indicator. In summary, the recurring failure of the light bar poses a significant safety risk, acknowledged by the dealership. The cost of replacement is substantial, warranting a recall for redesign. Communication gaps with Chrysler and the lack of warning signs compound the issue, emphasizing the urgency for resolution.
While driving all sensors began flashing simultaneously. I took to mechanic and a few codes turned up. One for speed messages. One for can bus and the other was U0001. Took to dealership service and they had it for a week. After charging battery all sensors were cleared. Same day driving home all sensors came back on simultaneously. Car began making noises and driving in limp mode windshield wipers turned on by themselves. Took car to Firestone to check battery. They replaced battery. Sensors were still flashing all the way home but no other problems. Next day i lost power steering and ability to brake. Nearly crashing the Durango. I eventually was able to pull wheel and get to side of road. I tried to turn off engine,, but it would not turn off nor would the shifter allow me to shift to park. I sat in idle for a few moments and turned car off. I was near my home so drove home.. very difficult to steer. Then car sensors said to push clutch in . I have an automatic. It went crazy.
The contact owns a 2014 Dodge Durango. The contact stated while attempting to start the vehicle, the brake pedal was depressed; however, the brake pedal became firm, and the vehicle failed to start. Several unknown warning lights were illuminated. Additionally, the buttons on the steering wheel and the display screen failed to function as needed. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the electrical system failed to function as needed. The brake warning, the cruise control, and the check engine warning lights were illuminated. Additionally, the heater control valve failed to work as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.
Campaign: P14 While driving in wet/rainy conditions, the vehicle failed to brake and instead sped up.
My 2014 dodge durango brake lights stay on while in park, can shift into park without pressing the break in, and can start without pressing break.
THE BRAKE WARNING LIGHT CAME ON AND STATED LOW FLUID. I TOPPED OFF THE FLUID. I CHECKED ALL WHEELS FOR LEAKS AND FOUND NONE. SEVERAL WEEKS LATER, THE SAME WARNING APPEARED AND BREAK FLUID WAS LOW AGAIN. I SCHEDULED AN APPOINTMENT WITH APPLE DODGE IN HANOVER, PA. THEY FOUND THAT THE BRAKE LINE HAD BEEN RUBBING ON THE STEERING COLUMN AND RUBBED A HOLE IN THE METAL BRAKE LINE CAUSING THE LEAK. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS NEVER BEEN "OFF-ROADING". I CONTACTED DODGE TO REQUEST A REFUND OF THE BRAKE SYSTEM REPAIR AS I FEEL THAT THIS WAS A MANUFACTURING DEFECT AND THE VEHICLE LEFT THE FACTORY WITH THE CONDITION OF THE BRAKE LINE RUBBING THE STEERING COLUMN AND THIS SHOULD BE TREATED THE SAME AS A RECALL. DODGE CASE MANAGEMENT # 59431690. I WAS NOTIFIED BY PHONE TODAY, 9/6/19, THAT DODGE WOULD ONLY REFUND 50% OF THE REPAIR COST. THIS BRAKE SYSTEM FAILURE COULD HAVE CAUSED A VERY SERIOUS ACCIDENT AND EVEN DEATH. ATTACHED ARE COPIES OF THE INVOICE (2 PAGES), AND PICTURES OF THE DAMAGED BRAKE LINE AND WORN AREA ON THE STEERING COLUMN. THE VEHICLE HAS 50,084 MILES ON IT.
I'M RECEIVING A BRAKE BOOSTER WARNING LIGHT BUT THE DEALERSHIP SAYS MY PARTICULAR VIN WASN'T ONE INVOLVED IN THE NATIONWIDE RECALL FOR 2011-2014 DODGE DURANGO'S, ALTHOUGH I HAVE THE SAME PROBLE.
I HAVE 2 ACTIVE RECALLS ON THIS VEHICLE, THEY ARE T59, BRAKE BOOSTER WATER SHIELD MAY HAVE BEEN INCORRECTLY INSTALLED, AND P67, OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY DEVELOP AN INTERNAL FAULT. I HAVE 1 ACTIVE CAMPAIGN ON THIS VEHICLE, IT IS U06, AUTOPARK FUNCTIONALITY. I JUST PURCHASED THIS VEHICLE ON JUNE 23RD, 2018 AT PERFORMANCE DODGE LA VISTA, NEBRASKA. I WAS INFORMED BY THE PERFORMANCE DODGE LA VISTA, NEBRASKA SERVICE DEPARTMENT THAT THE RECALLS WERE PERFORMED, AND NOT REPORTED, DUE TO LACK OF PERSONNEL IN THE RECALLS REPORTING DEPARTMENT. MEANWHILE, I DRIVE A NEW/USED VEHICLE, WONDERING IF THE DEALERSHIP ACTUALLY ADDRESSED THE OPEN RECALLS, AND CAMPAIGN ON MY VEHICLE, WITH MY SAFETY AT RISK. THIS IS HIGHLY UNACCEPTABLE, IT IS NOW SEPTEMBER 16TH, 2018, AND THE RECALLS, AND CAMPAIGN ARE STILL OUTSTANDING ON MY VEHICLE. I AM LOOKING TO YOU FOR ASSISTANCE IN THIS MATTER. I AM ALSO WORRIED IF THE WORK WAS NOT ACTUALLY COMPLETED, AND JUST REPORTED AS COMPLETE BY THE DEALERSHIP, THE THOUGHT OF THIS IS FRIGHTENING, AGAIN, SINCE MY SAFETY, AND THAT OF MY FAMILY, IS AT RISK WHEN OPERATING THIS VEHICLE. THANK YOU FOR LISTENING, AND I HOPE TO HEAR FROM YOU REGARDING A RESOLUTION TO THIS MATTER SOON. GOOD DAY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FIRST ISSUE IS SOMETIMES WHEN DRIVING THE CAR APPEARS TO BE ACCELERATING AND THE SPEED MPH GAUGE WILL GO UP BUT THE CAR IS ACTUALLY NOT GOING PAST A CERTAIN SPEED AND IS STUCK IN SECOND GEAR. SECOND SOMETIMES WHILE DRIVING THE CAR FEELS LIKE THE BRAKES ARE BEING APPLIED ON THEIR OWN THIRD IF THE PASSENGER DOOR IS OPENED AND CLOSED WHILE THE VEHICLE IS RUNNING THE PROMPT 'THE FOB HAS LEFT THE VEHICLE' APPEARS WHEN YOU START DRIVING. BATTERY IN THE FOB HAS BEEN REPLACED MULTIPLE TIMES FOURTH THE AC AND HEATER DO NOT WORK JUST CIRCULATES AIR. NEVER EVER WORKED!!! THOUGHT I WAS MAYBE USING THE WRONG CONTROLS BUT I'VE READ THAT MANUAL A MILLION TIMES AND IT'S NOT HUMAN ERROR
THE REAR TAIL LIGHT ASSEMBLY FILLS UP WITH WATER, EVENTUALLY CAUSING THE REAR TAIL LIGHTS TO DIM OR STOP WORKING. SAFETY ISSUE.
MY CAR PRESENTED A SAFETY RELATED DEFECT RECENTLY. I WAS DRIVING IN A CITY STREET TAKING MY KIDS TO SCHOOL WHEN A SIGN OF SERVICE BRAKES APPEARED IN THE SCREEN. THE BRAKES STOOPED WORKING PROPERLY AND I ALMOST HAD AN ACCIDENT PUTTING MY ENTIRE FAMILY IN A VERY UNSAFE CONDITION. WHEN I TOOK IT TO THE KENDALL DODGE DEALER THEY TOLD ME THAT THE CAR HAD HYDRAULIC POWER ASSIST PROBLEM OR BRAKE BOOSTER FAULTY. I PAID THE REPAIR OUT OF MY POCKET. LATER, I FOUND OUT THAT CHRYSLER HAD A RECALL IN 11/2017 FOR THE SAME PROBLEM I HAD HYDRAULIC: POWER ASSIST, RECALL NUMBER T-59. I NEED TO INCLUDE MY CAR IN THE LIST OF THE CARS AFFECTED BY THIS ISSUE. WHEN I CALLED CHRYSLER THEY TOLD TO REPORTED IT TO YOU SO MY CAR CAN BE INCLUDED IN THE RECALL LIST BECAUSE AT THIS TIME IT IS NOT INCLUDED IT IN. I REALLY NEED YOUR HELP BECAUSE DUE TO THE LIMITING BREAKING ABILITY OF MY CAR MY ENTIRE FAMILY WAS EXPOSED TO A VERY DANGEROUS SITUATION.
MY BRAKE PEDAL IS HARD AFTER SITTING FOR A COUPLE OF DAYS. AFTER STARTING IT GOES BACK DOWN. I BROUGHT IT TO THE DEALER AND THE FOUND A SMALL VACUUM LEAK FROM THE BRAKE BOOSTER AND THEY SAID IT WAS AN ACCEPTABLE LEAK. IS THIS TRUE? OR SHOULD THERE BE NO VACUUM LEAK AT ALL? I WANT TO MAKE SURE MY CAR IS SAFE. PLEASE LET ME KNOW IF I SHOULD BRING IT BACK TO DEALER AND HAVE THEM REPLACE THE BRAKE BOOSTER. THANKS
ROLLAWAY ACCIDENT. IN 2015 I HAD AN ACCIDENT WHERE MY VEHICLE ROLLED OUT OF MY DRIVEWAY. I WAS NOT IN THE VEHICLE. THE VEHICLE WAS IN PARK AND EMERGENCY BRAKE WAS PLACED ON. I CONTACTED FODGE ABOUT THE ISSUE AND THEY SAID THAT ALTHIUGH THE PARKING BRAKE LIGHY MAY HAVE BEEN ON THAT IF THE BRAKE WAS NOT DEPRESSED.COMPLETELY TO THE GROUND THE BRAKE WAS NOT ENGAGED.
I STOPPED A THE LIGHT WITH NO ISSUE AND ONCE TRAFFIC BEGIN TO MOVE THE CAR IN FRONT OF ME PLACED THEIR FOOT ON BRAKES AT ABOUT 20-25. IN THE MIDDLE OF THE NEXT BLOCK AND I DID AS WELL BUT THE BRAKES DID NOTHING BUT WENT STRAIGHT TO THE FLOOR. MY FOOT IS ALL THE WAY DOWN AND STILL NO STOPPING. I HIT THE CAR IN FRONT OF ME AND AS SHE MOVED TO THE LEFT MY TRUCK WAS STILL IN MOTION AND ENDED UP HITTING THE CAR IN FRONT OF HER AS WELL WHICH IS WHAT ACTUALLY STOPPED MY TRUCK. THE AIRBAGS ALSO NEVER DEPLOYED IN THE TRUCK. THE WERE THANKFULLY NO PHYSICAL INJURIES BUT DAMAGE TO THE CARS I HIT AS WELL AS MY OWN. THIS WAS A MECHANICAL FAILURE THAT COULD HAVE BEEN DEADLY HAD I BEEN ON THE EXPRESSWAY WHERE I WAS INDEED HEADED.
1) WHEN TURNING ON VENTILATION SEATS - DRIVER AND PASSENGER SEAT BLOW HOT AIR INSTEAD OF COOL AIR. CAUSED A MILD BURN FOR DRIVER AND PASSENGER. IN SERVICE - WIRING DEFECT. 2) TAILLIGHTS (LED) STOPPED WORKING WHEN DRIVING AND BRAKING. ONLY TURN ON WHEN IN PARK. IN SERVICE. 3) SUNROOF STOPPED WORKING TWICE. HAD TO TURN CAR IN FOR SERVICE 2 TIMES. FIRST TIME WORKED WITH A REPLACED PART. WAITED OVER 2 WEEKS FOR THE PART TO ARRIVE. THEN 2 WEEKS LATER, IT BROKE. IN SERVICE - WIRING DEFECT.
FIRST INCIDENT WAS TRYING TO BACK OUT OF DRIVEWAY. FELT LIKE BRAKES STAYED APPLIED AND WOULD NOT MOVE, AND HAD TO BE FORCED. SECOND INCIDENT WAS THE NEXT MORNING THE BRAKE PEDDLE WOULD NOT DEPRESS CAUSING LOSS OF BRAKES, AND GOING RIGHT THROUGH A STOP SIGN. THIRD INCIDENT WAS ON THE WAY TO DEALER. STOPPED AT A LIGHT TWO MILES FROM DEALER AND BRAKES STAYED COMPLETELY LOCKED UP. I HAD TO REV THE MOTOR TO BE ABLE TO PULL OFF INTO A PARKING LOT. CALLED FOR A TOW, HAD AN HOUR AND A HALF WAIT TO GO A MILE UP THE ROAD. FINALLY, AFTER SITTING FOR AN HOUR, THE BRAKES RELEASED AND WE WERE ABLE TO GET IT TO DEALER. DURING THIS INCIDENT THE PARK LOCK OUT DID NOT WORK AND THE PEDDLE HAD NO DOWNWARD MOVEMENT. HOWEVER, THE DEALER COULD NOT RECREATE ANY OF THE COMPLAINTS LEADING THEM TO TRY AND SEND US HOME IN IT. I REFUSED AND INSISTED MORE BE DONE TO DIAGNOSE DUE TO THE UNSAFE POSSIBILITIES. *TR
I RECEIVED A RECALL FROM CHRYSLER ON THE BRAKE BOOSTER POSSIBLE FAILURE SEVERAL MONTHS AGO. WHEN I CALLED MY DEALER, DIEHL CHRYSLER IN BUTLER PA I WAS INFORMED THEY DID NOT HAVE THE PART FOR THE REPAIR AND AS OF THIS DATE STILL HAVE NOT RECEIVED THE REPAIR PARTS FROM CHRYSLER. I RECEIVED A SECOND RECALL LAST WEEK FOR SUN VISOR WIRING AND ONCE AGAIN I WAS INFORMED BY THE SAME DEALER THEY HAVE NOT RECEIVED THE PARTS. *TR
THE BRAKE PEDAL DO NOT REALIZE, THE CAR STILL BRAKING WITHOUT TOUCHING THE PEDAL. ALMOST CRASH FROM BEHIND THE CAR STOP HARD JUST PUT A SMALL TOUCH IN A DESCENDING STREET. THE CAR ALMOST BRAKES TOTALLY AND REALIZED IN ANY MOMENT WHEN ACCELERATE, ALSO CRASH BECAUSE I WAS ACCELERATION AND REALIZED, THE CAR GO SO FAST ALMOST CRASH. *TR
DECEMBER 23, 2013 -MONDAY ? WE RETURN OUR NEW CAR TO CHRYSLER SERVICE BECAUSE MEMORY FOR HEATED SEATS AND STEERING WHEEL NOT SAVING. ALSO, KEY FOB NOT WORKING PROPERLY. INFORMED BY SERVICE THAT NEW MODULE NEEDS TO BE ORDERED. RADIO NEEDS UPDATE FOR LATEST SOFTWARE. APPOINTMENT MADE FOR SERVICE 1/8/14. CAR WAS IN LESS THEN 3 WEEKS PRIOR WITH NEW ABS MODULE NEEDED. (DECEMBER 3, 2013). *TR
WE PICK UP OUR NEW CAR ON DECEMBER 2, 2013. THE FOLLOWING MORNING - DECEMBER 3, 2013 - TUESDAY? 8:30AM WE TURN CAR ON AND ALL INDICATORS AND LIGHTS START FLASHING AND RINGING. WE WERE UNABLE TO SHIFT CAR OUT OF PARK. CAR IS FLAT BEDDED AND TOWED TO CHRYSLER. CAR STAYS AT CHRYSLER UNTIL FRIDAY DECEMBER 6, 2013 DECEMBER 6, 2013 - FRIDAY ? PICK UP CAR AT 3:30PM AFTER INSTALLATION OF NEW ABS MODULE. DRIVEN 2 MILES AND SAME PROBLEM AS 12/3/13 OCCURS. CAR IS THEN DRIVEN BACK TO CHRYSLER. CAR KEPT UNTIL MONDAY, DECEMBER 9TH, AND WAS INFORMED THAT THERE WAS A LOOSE BOLT. *TR
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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