Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2014 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 149 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 149, in the owner's own words
Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident
Odometer Fraud. The contact purchased a 2014 Dodge Durango. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. The contact stated that due to the mileage discrepancy, the buying price was significantly lower. At the time of purchase per the title, the vehicle mileage was 37,783., However, the Carfax report stated that the mileage was 200,434 on 02/2024, and on 06/28/2024.
I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.
The contact owns a 2014 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that an intermittent warning light for EVAP failure was illuminated. The contact performed an inspection of the vehicle and noticed that the fuel pump fuse was blown and had melted into the fuse box. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Odometer Fraud. The contact purchased a 2014 Dodge Durango. The contact stated that while attempting to repair the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 76,173, and the vehicle warranty company informed the contact that it was discovered that the mileage displayed on the title was 92,500. Additionally, the contact retrieved the vehicle Carfax report and confirmed that the mileage was 92,500.
Odometer Fraud. The contact purchased a 2014 Dodge Durango. The contact stated that while attempting to insure the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000 and at the time of the insurance registration, it was discovered that the mileage was 170,000.
The alternator failed, and my battery would not take a charge. Had scanner used and report showed faulty alternator. I was driving and went into a parking slot, when I put gear in park, all power went out. The it wouldn't turn on, occasionally lights would flicker on and off. Tried to jump start it several times but it wouldn't take. Finally got a jump, truck started but the couldn't change gears. I have not taken it yet to get it diagnosed. I truly feel this issue should be a recall as I had no warning whatsoever. My vehicle has no power, and is well maintained
The contact owns a 2014 Dodge Durango. The contact stated while driving 30 MPH, the low voltage power message was displayed. The display on the instrument panel darkened and the vehicle unintentionally shifted into park and the vehicle failed to return to normal operation. The vehicle was not drivable and was towed to the residence. The contact researched online and became aware of NHTSA Campaign Number: 17V741000 (Electrical System); however, the VIN was not included. A dealer was not contacted. The contact self-diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.
While driving all sensors began flashing simultaneously. I took to mechanic and a few codes turned up. One for speed messages. One for can bus and the other was U0001. Took to dealership service and they had it for a week. After charging battery all sensors were cleared. Same day driving home all sensors came back on simultaneously. Car began making noises and driving in limp mode windshield wipers turned on by themselves. Took car to Firestone to check battery. They replaced battery. Sensors were still flashing all the way home but no other problems. Next day i lost power steering and ability to brake. Nearly crashing the Durango. I eventually was able to pull wheel and get to side of road. I tried to turn off engine,, but it would not turn off nor would the shifter allow me to shift to park. I sat in idle for a few moments and turned car off. I was near my home so drove home.. very difficult to steer. Then car sensors said to push clutch in . I have an automatic. It went crazy.
The contact owns a 2014 Dodge Durango. The contact stated while attempting to start the vehicle, the brake pedal was depressed; however, the brake pedal became firm, and the vehicle failed to start. Several unknown warning lights were illuminated. Additionally, the buttons on the steering wheel and the display screen failed to function as needed. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Driver side air conditioning blowing hot air when set to low temp. Passenger a d rear all blow cold.
Center hatch led strip light leak causing led to go out and back up camera to stop working. Causes hazardous conditions for backing up with camera not working and hazardous conditions while driving because don’t know if the short in few of led lights will cause all tail light/brake lights to short out also.
Rackin pinion, Lumbar drivers seat stopped working, 120v outlet came out, jerking at pulling off, all dash components do things when ever. Electrical issues within radio and dash.
Rackin pinion, does not through engine light when issues arise, jerking, Lumbar in drivers set stop working, 120v outlet came out, water in back lumanis lamps, radio and all dash components do things on its own.
Durango has HID headlights. Sometimes one or both headlights do not come on. It is not the headlight bulbs. This is an intermittent problem. Sometimes left doesn't light and sometimes right doesn't light. Safety of driving at night to my family and anyone else on the road is compromised! Many reports of this same problem on cars and trucks with HID headlights. The problem has been reproduced at dealer.
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed, the electrical system failed to function as needed. The brake warning, the cruise control, and the check engine warning lights were illuminated. Additionally, the heater control valve failed to work as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.
Replace oil filter housing and sensor 3 times on vehicle within 2 years. This was completed twice at the dealership and once at a body shop. Driver side window motor control Button fell off and inside Spring broke.
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.
My 2014 dodge durango brake lights stay on while in park, can shift into park without pressing the break in, and can start without pressing break.
Internal failure of catalytic converter and body control module
Rear racetrack lighting fills with water. Could short out causing fire or no lights. Have had replaced in 2017. Now water leaking again. Common issue when searched for. Called dealers said dodge warranty has not been covering issue now. Have max care coverage.
Vehicle battery dies due to lights staying on after shutting vehicle off, i have been jump starting it so i can drive it but lately the car is acting up and turn off on me while driving on the freeway. I have read online that some dodge vehicle have te same issue related to the body control module.
My 2014 Dodge Durango SXT RWD alternator stopped working. Was on the way home on 03/24/2022 that night and was driving on 4 lane state hwy. when all of a sudden it started to cut out and the low voltage light appeared on display. I had no choice but to stop in the turning lane right before it quit running. Tried to restart and it just clicked, and dash display disappeared. Had to engage park override and manually push Durango across two lanes of oncoming traffic, luckily two men stopped to help me push it and helped stop traffic so we would not have to stop when we got it rolling. once we had it on side street I tried to restart once again, and it just clicked. Used a battery booster box to jumpstart it and with box on it would run, with box taken off it would run till battery lost voltage and engine will stop running. Luck I was only about 2 miles from my home and the men who stopped and helped pull me the rest of the way home using a tow strap. The Durango is in my driveway and will not start and run to take anywhere to be diagnosed. Dodge told me if the vin didn't show a recall, I'd have to pay the tow bill up front and if it did turn out to be a defective alternator, I can send the tow bill in for reimbursement. (I am Disabled and can't afford a tow truck to tow it 15 miles to nearest dealership.) The only time any warning lamps came on was just before it stopped running as I was getting in turn lane. Durango has run fine Purchased 01/19/2022 and second owner and have put only 2400 miles on it since I got it. Even took to North Central Arkansas and back to Odessa Tx in late Jan 2022 with no issues. This Alternator Part# 04801779AG was in a recall for the 2014 Durangos with a 3.6l engine recall # 14v-634 and was revised with 17v-741 I am attaching a pic of alternator part number that is still on My Durango. This s my only vehicle and use it to make Heart Specialist appointments and run earns as needed, so can't be without it very long.
Wife coming home from work around midnight on 03/24/2022. 2014 Durango suddenly started to not respond to throttle, and dash showed low voltage and stop running. After jumpstarting Durango shows only 10v on display and confirmed with voltmeter at alternator. entered my vin for recalls and it shows none open. She had just turned off major a major 4 lane state hwy and that is when it died. If it had died in middle of turn she would have been in a major accident. Durango was driven at 10 mph due to engine derating, with no light on and all acc turned off made it home lucky to have only been 1 mile from home and on neighborhood street. Inspection will have to be done at my home, Durango will not start. Cant afford tow bill I am on Disability and a fixed income. Low voltage light came on just as she crossed two lanes of traffic and stared on neighborhood street. This car is used to take me to doctors appointments at my Heart Specialist, wife to work and daily driver. Durango has 153000 miles. This is the first time it has happened
2014 Dodge Durango R/T- water pooled in the drivers side rear light, causing the LED's to short out. I called the dealership and it is well over a thousand dollars to replace this. Currently only operating with the passenger side light which is a huge problem in the state of MI. No warning lamps appeared... I noticed it after a car wash.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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