2014 Dodge Durango Steering Problems

1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unless vehicle is turned off and on again.

NHTSA ID

11717614

Incident

Dec 1, 2023

While driving all sensors began flashing simultaneously. I took to mechanic and a few codes turned up. One for speed messages. One for can bus and the other was U0001. Took to dealership service and they had it for a week. After charging battery all sensors were cleared. Same day driving home all sensors came back on simultaneously. Car began making noises and driving in limp mode windshield wipers turned on by themselves. Took car to Firestone to check battery. They replaced battery. Sensors were still flashing all the way home but no other problems. Next day i lost power steering and ability to brake. Nearly crashing the Durango. I eventually was able to pull wheel and get to side of road. I tried to turn off engine,, but it would not turn off nor would the shifter allow me to shift to park. I sat in idle for a few moments and turned car off. I was near my home so drove home.. very difficult to steer. Then car sensors said to push clutch in . I have an automatic. It went crazy.

NHTSA ID

11545306

Incident

Sep 17, 2023

Rackin pinion, Lumbar drivers seat stopped working, 120v outlet came out, jerking at pulling off, all dash components do things when ever. Electrical issues within radio and dash.

NHTSA ID

11542180

Incident

Oct 5, 2022

ON NOVEMBER 7TH, 2020 WHILE DRIVING ON A AVENUE MULTIPLES ENGINE AND ELECTRICAL WARNING REVEAL ON THE VEHICLE DASHBOARD AND ALL OF THE SUDDEN THE STEERING WHEEL GOT REALLY HARD, THE CHECK ENGINE LIGHT CAME UP, THE BRAKES LIGHT, AND A MESSAGE STATING "SERVICE SHIFTER"; THIS ALL HAPPENED ON A NICK OF TIME WHILE I HAVE MY WHOLE FAMILY IN THE CAR, VERY UNSAFE.

NHTSA ID

11373939

Incident

Nov 7, 2020

Mileage

130,052 mi

THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE DEALER LIED AND SAID THEY FIXED OR IT WASN'T FIXED AT ALL I BE A MANICURE FOR 34 YEARS AND I KNOW BECAUSE I WORK ON DODGE FORD CHEVY ALL THE TIME AND I SURE ANT NO DUMB [XXX] BUT ANYTHING HAPPENS TO MY AND THE CAR ISSUE NOT FIX I WILL CONTACT A LAWYER OVER THIS MATTER AS TODAY BECAUSE I CALL 3 PLACES AND NOBODY WANT TO GET IT IN THE DEALER JUST BECAUSE IT SAYS ISSUE FIX COME NOW I ANT DUMB AND I ANT PAYING FOR A RECALL DEFECT TO BE FIX WHEN IT SHOULD BEEN FIX FROM THE GET TO*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11326000

Incident

May 16, 2020

Mileage

126,000 mi

TAKATA RECALL LOSS OF POWER STEERING, AT ANY SPEED.

NHTSA ID

11234700

Incident

Jul 25, 2019

Mileage

108,000 mi

BOUGHT A USED DURANGO 5 MONTHS AGO AT AN OFFICIAL DODGE DEALERSHIP IN NEW HAMPSHIRE, WAS TOLD THAT IT WAS IN GREAT CONDITION. CAME BACK TO THE SAME CAR DEALERSHIP FOR A STATE INSPECTION TO FIND OUT THAT THEY FAILED US FOR A LEAKING STEERING GEAR/RACK, CHARGING US AN OVERPRICED COST OF $1900. COME TO FIND THROUGH ANOTHER MECHANIC SHOP THAT THIS WAS NOT WORTH A FAIL AND THAT IT WAS NOT IN NEED OF AN IMMEDIATE FIX. THE DODGE DEALERSHIP MADE US FEEL PRESSURED TO GET THIS FIXED RIGHT AWAY. THE 2014 DURANGO WITH ONLY 63000 MILES SHOULD NOT ALREADY HAVE AN ISSUE LIKE THIS.

NHTSA ID

11182160

Incident

Feb 23, 2019

Mileage

63,000 mi

THREE WEEKS AGO, THE POWER STEERING FAILED ON MY SUV WHILE IN MOTION ON A CITY STREET. IT TIGHTENED UP SEVERELY, MAKING IT VERY DIFFICULT TO STEER. THE DODGE DEALER SAYS THE ELECTRIC POWER STEERING CONTROL MODULE IS FAULTY AND THE PART IS ON BACK ORDER. TODAY (DEC.19), I WAS TOLD THE PART WOULD NOT BE AVAILABLE UNTIL SOMETIME IN JANUARY. A PARTS REPRESENTATIVE OFFERED TO LOCATE A GENERIC PART FROM ANOTHER MANUFACTURER, WHICH I DECLINED.

NHTSA ID

11162561

Incident

Dec 1, 2018

Mileage

68,000 mi

2 WEEKS AGO MY STEERING WENT OUT. MY MECHANIC SAYS THE ELECTRIC POWER STEERING IS FAULTY AND THE PART IS ON BACK ORDER AND NO ONE CAN TELL HIM WHEN IT MIGHT BE AVAILABLE BUT THE MANUFACTURER DID TELL HIM THAT THERE ARE 160 CUSTOMERS WAITING ON THIS PART. I AM CURRENTLY WITHOUT A VEHICLE DUE TO THIS, AS ARE THE OTHER 159 CUSTOMERS WAITING.

NHTSA ID

11112414

Incident

Jul 7, 2018

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING, THE TEMPERATURE GAUGE AND POWER STEERING INDICATORS ILLUMINATED. THE CONTACT DROVE HOME, INSPECTED THE VEHICLE, AND DIAGNOSED THAT THE WATER PUMP FAILED. THE CONTACT STATED THAT THE WATER PUMP FAILED DUE TO DEFECTIVE MATERIALS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

11093902

Incident

May 14, 2018

Mileage

60,000 mi

RECALL

NHTSA ID

10726173

Incident

Jun 19, 2015

VEHICLE IS A NEW COMPANY VEHICLE AND HAD APPROXIMATELY 507 MILES ON IT WHEN THE INCIDENT OCCURRED. I WAS DRIVING AND VEHICLE LOST POWER STEERING AND STARTED TO SMOKE FROM UNDER THE HOOD. PULLED INTO NEXT SAFE PARKING LOT AND OPENED HOOD. COULDN'T SEE ANY FLAMES AND AFTER ABOUT 5 - 10 MINUTES SMOKE STOPPED. TRIED DRIVING VEHICLE AND IT SEEMED OK EXCEPT FOR NO POWER STEERING. DROVE VEHICLE HOME AND CALLED THE 800 NUMBER FOR CUSTOMER SERVICE FOR CHRYSLER, DODGE AND THEY TOLD ME TO CALL A LOCAL CHRYSLER, DODGE DEALER FOR A SERVICE APPOINTMENT. CALLED LOCAL DEALER AND THEY TOLD ME TO BRING VEHICLE IN TWO DAYS LATER FOR SERVICE. ACCORDING TO THE INVOICE, THE POWER STEERING PUMP LEAKED FROM BEHIND THE PULLEY. FLUID ALSO LEAKED ONTO THE SERPENTINE BELT. UPDATED 03/11/15

NHTSA ID

10662933

Incident

Dec 7, 2014

Mileage

507 mi