RoadVitals

2009 Dodge Journey Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
318
Latest Jan 28, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 1,433 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
12
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2009 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 318 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

The 25 most recent of 318, in the owner's own words

BrakesSteering
Filed Jan 28, 2021

MY WIFE DRIVE THIS VEHICLE MOSTLY TO WORK AND I AM AFRAID FOR HER TO DRIVE ANYMORE I HAD TO REPLACE THE BRAKE CALIBRES THEY LOCK UP AND THEN I END UP REPLACING THE ROEDER AND THE BRAKE PADS THEY ARE ALSO THE POWER STEERING PUMP I HAD TO REPLACE AND THE HOSES FOR IT HAS BUSTED A FEW TIMES.I HAVE LUCKILY BEEN THE ONE DRIVING WHEN IT HAS DONE ANY OF THOSE THINGS. I'M AFRAID OF MY WIFE TO DRIVE IT ANYMORE. IT IS HER CAR.I OWN A DODGE DAKOTA AND LOVE IT,BUT THE JOURNEY IS A TERRIBLE MADE VEHICLE. I'M NOT EXPECTING ANYTHING FROM THIS JUST WANT DODGE TO KNOW, BUT I'M SURE THEY ALREADY DO.

NHTSA ID
11390437
Incident
Nov 13, 2020
Mileage
180,000 mi
BrakesElectrical
Filed Dec 7, 2020

SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAKE A TURN AND I HAD TO RESTART IT BUT ONCE AGAIN IT WOULDN'T START THE FIRST FEW TIMES WHICH I HAD TO PUT IN NEUTRAL AND I WAS IN THE CITY TRAFFIC VERY DANGEROUS

NHTSA ID
11378198
Incident
Sep 15, 2020
Mileage
190,000 mi
BrakesEngine
Filed Sep 30, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ID
11361992
Incident
Jul 1, 2020
Mileage
130,000 mi
BrakesPowertrain (other)
Filed Jul 29, 2020

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD AND SHIFT THE VEHICLE INTO GEAR WHILE THE BRAKE PEDAL WAS BEING DEPRESSED FOR THE VEHICLE TO START. THE CONTACT STATED THAT THE STABILITY CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE EXPERIENCED FAILURES WITH THE INTAKE AND TRANSMISSION. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO SECOND GEAR OR TO THE PARK POSITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED TO BE ABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

NHTSA ID
11342067
Incident
Oct 1, 2019
Mileage
138,000 mi
BrakesDriver assistance
Filed Jul 20, 2020

ABS< BRAKE LIGHT, TRACTION CONTROL, ESP LIGHTS ALL ON AND FLASH. HAVE REPLACED CONTROL MODULE AND BOOSTER & MATER.

NHTSA ID
11340431
Incident
Jun 30, 2020
Mileage
201,000 mi
BrakesElectrical
Filed Jan 31, 2020

THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.

NHTSA ID
11306214
Incident
Dec 9, 2019
AirbagsBrakesElectrical
Filed Nov 25, 2019

ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON THE LIST.

NHTSA ID
11282388
Incident
Aug 1, 2019
Mileage
153,000 mi
BrakesDriver assistanceElectrical
Filed Oct 15, 2019
Fire reported

I'VE HAD THE CAR FOR 2 YEARS. SINCE I'VE HAD IT, IT WOULD RANDOMLY NOT START, THE HEAT WOULD ONLY WORK IN THE BACK VENTS. GOT EVERYTHING FIXED ASSOCIATED WITH STARTER, BATTERY, EVERYTHING. FOR THE LAST 6 MONTHS, MY ENGINE LIKE HAS BEEN ON, AND AN ESP LIGHT. I GOT THE ENGINE CHECKED, BRAKES FIXED, ROUTERS, BRAKE PEDAL SWITCH REPLACED AND IT'S STILL DOING THE EXACT THING. GEAR WON'T SHIFT SOMETIMES BUT IT ISN'T THE TRANSMISSION.NOW THEY ARE SAYING POSSIBLE ELECTRICAL ISSUE BUT THIS HAS BEEN GOING ON FOR MONTHS! AFTER I'VE PUT MORE THAN 1000 INTO EVERYTHING THAT HAS NOT FIXED THE ISSUE.

NHTSA ID
11268740
Incident
Feb 18, 2019
Mileage
90,000 mi
BrakesDriver assistance
Filed Jan 2, 2019

TAKATA RECALL ON MY VEHICLE IS POSSIBLE WITH MY TRANSMISSION. WHILE I WAS IN MOTION AND IN DRIVE MY VEHICLE BEGAN TO REV AND NOT GAIN ANY SPEED. TAKATA RECALL, MY CRUISE CONTROL LIGHT COME ON WHEN IN PARK BUT DOES NOT WORK WHILE I AM DRIVING.

NHTSA ID
11164427
Incident
Jun 12, 2018
Mileage
86,000 mi
BrakesElectrical
Filed Sep 16, 2018

I ALREADY FILED A REPORT ON HOW THE ELECTRICAL SYSTEM IS MESSING UP. ALSO HOW THE BRAKING SYSTEM IS TO SMALL FOR THIS VEHICLE ,AND HOW THEY WERE OUT EXTREMELY TO FAST. THIS TIME I AM TRYING TO FIND ANOTHER FORM IN WHICH I CAN THROUGH THE MAIL SYSTEM TRY AND GET HOLD OF NHTSA TO TRY AND RECEIVE A RECALL . DUE TO ME AND THE OTHER TENS OF THOUSANDS WHO ALSO HAVE THIS SAME PROBLEM. *JS

NHTSA ID
11129789
Incident
Sep 11, 2014
BrakesElectrical
Filed Sep 16, 2018

MY NAME IS [XXX] AND I AM COMPLAINING ABOUT MY 2009 DODGE JOURNEY R/T AWD. FIRST THE ELECTRICAL SYSTEM OR WIRING HARNESS HAS A SEVERE PROBLEM. IT DOES NOT WANT TO START LIKE IT SHOULD. I'VE BEEN THROUGH 2 GOOD INTERSTATE BATTERIES IN THE LAST 2 YEARS THAT HAVE NOT SEEMED TO WORK. NEXT AND THE MOST DANGEROUS IS THE BRAKING SYSTEM WHICH IS TO SMALL FOR THIS VEHICLE. FROM WHAT I HAVE RESEARCHED THEY USED A BRAKING SYSTEM FROM A DODGE MAGNUM(IN THE SERIES 1 FROM 2008-2012) WHEN IT SHOULD HAVE BEEN USED FROM AN SUV. THE ROTORS WHERE OUT AFTER 9000 MILES WHILE THE FRONT PADS GO AFTER 3000-4000 MILES. LEAVING THE BACK BRAKE PADS WITH THE LONGEST LIFE OF AROUND 5000 MILES THIS IS WITH AGGRESSIVE OR NON-AGGRESSIVE DRIVING IT DOESN'T MATTER. THIS KIND OF BRAKE AND ROTOR WEAR AND TEAR IS NOWADAYS UNHEARD OF. THIS KIND OF VEHICLE IS UNSAFE AND VERY EXPENSIVE FOR THE AVERAGE AMERICAN VEHICLE OWNER. THESE VEHICLES ARE AS PLAIN AS DAY AS MUCH OF A LEMON AS THEY COME. BETWEEN THE ELECTRICAL OR IGNITION PROBLEMS THAT ARE AS PLAIN AS DAY AND CAN NOT BE FIXED BY YOUR AVERAGE MECHANIC AND THOUSANDS OF DOLLARS. ALSO THE BREAKING SYSTEM WHICH IS TO SMALL THAT ALSO CAN'T BE FIXED WITHOUT MANY THOUSAND DOLLARS WORTH OF PARTS AND LABOR. NOT TO MENTION THE THOUSANDS THAT HAVE ALREADY BEEN PUT INTO THESE PROBLEMS THAT DID NOT FIX FOR LONG. THE ONLY OTHER THING THAT I FEEL THAT CAN HAPPEN IS FOR THERE TO BE A RECALL BY DODGE. TO FIX THE ELECTRICAL-IGNITION PROBLEM AND TO HAVE A BIGGER BREAKING SYSTEM PUT ON LIKE THEY DID THE (SERIES 2 JOURNEY FROM 2012 ON TILL NOW). AND THE BRAKING ISSUES ARE BETTER. SO IF THEY CAN DO IT NOW WHY CAN THEY FIX THE SERIES 1. I THINK IT'S A COMBINATION OF LAZINESS AND GREEDINESS WITH THERE MONEY. PLEAS HELP MY VEHICLE RIGHT ALONG WITH THE OTHER TENS OF THOUSANDS WHO HAVE THE SAME PROBLEMS. DON'T LET DODGE GET AWAY WITH THIS AND HELP MAKE THESE PROBLEMS AN ACTIVE RECALL !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11129769
Incident
Apr 11, 2015
BrakesDriver assistanceElectrical
Filed Aug 31, 2018

I BOUGHT A 2009 DODGE JOURNEY IN APRIL OF 2017. A WEEK AFTER HAVING IT THE PROBLEMS STARTED. FIRST IT WAS A BACKING PLATE...NO BIG DEAL...THEN IT WAS THE TRANSFER CASE...THEN MY SPEEDOMETER QUIT WORKING AND A FEW LIGHTS ON THE DASH BOARD. I WAS THANKFUL THAT THEY TRIED FIXING IT OVER SEVERAL MONTHS. THEN THEY SAID WE WILL GIVE YOU 6,000 FOR IT....WHEN I PAID A LITTLE OVER 10,000 FOR IT...NO WAY! THEN SEPTEMBER CAME AROUND FOR INSPECTION AND I TOLD THEM IT SOUNDS LOUD COULD YOU TAKE A LOOK AT THE EXHAUST. WELL THEY PASSED THE INSPECTION....I TOOK IT BACK A WEEK LATER AND SAID IT STILL SOUNDS LOUD...WELL YOU NEED A WHOLE NEW EXHAUST! WHY DID YOU PASS IT KNOWING IT NEEDED THIS? I WAS TOLD WELL AT LEAST YOU CAN STILL DRIVE IT. HERE I AM A YEAR LATER FOR ANOTHER INSPECTION AND IT WON'T PASS NOW BECAUSE OF THE EXHAUST...I ASKED ABOUT THE SPEEDOMETER AND THEIR RESPONSE WAS WE WILL LET THAT SLIDE BECAUSE IT'S BEEN A ONGOING PROBLEM SINCE YOU BOUGHT IT. SO IS IT OK FOR THEM TO BE DOING THIS TO ME? NO SPEEDOMETER...MILES ON IT ARE DEFINITELY NOT RIGHT BECAUSE THEY DON'T MOVE...I HAVE 3 CHILDREN I DRIVE AROUND IN THIS CAR...I HAVE TO DRIVE MY SON TO PITTSBURGH CHILDREN'S HOSPITAL EVERY SO OFTEN. AM I IN THE WRONG OR ARE THEY? I WAS NEVER ASKING FOR ANY MONEY BACK OR A BRAND NEW CAR...I WAS ONLY ASKING FOR THEM TO MAKE IT RIGHT WITH US AND THEY THINK THEY HAVE.

NHTSA ID
11123888
Incident
May 1, 2017
BrakesDriver assistanceOther / unspecified
Filed Jun 11, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS, EBS, AND TRACTION CONTROL INDICATORS ILLUMINATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE FAILURE RECURRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,000.

NHTSA ID
11101196
Incident
Jun 1, 2018
Mileage
179,000 mi
BrakesElectricalSteering
Filed May 16, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION. THE STEERING WHEEL BECAME EXTREMELY TIGHT AND THERE WAS AN INTERNAL ELECTRICAL FAILURE, WHICH CAUSED THE RADIO AND BRAKES NOT TO WORK. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE DEALER (TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA, 2989 TRANSIT RD, ELMA, NY 14059, (716) 674-6400) DIAGNOSED THAT THE RETURN POWER STEERING HOSE, COOLER, AND ABS UNIT NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE UNKNOWN ABS AND BRAKE SYSTEM RECALLS AND HAD NOT PROVIDED AN ELECTRICAL SOLUTION TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID
11096386
Incident
Feb 1, 2018
Brakes
Filed Apr 25, 2018

OVER THE LAST 3 YEARS I HAVE HAD AN EXCESSIVE AMOUNT OF WORK DONE ON MY BRAKES. ON THE FRONT WHEELS, BOTH HAVE HAD 3 NEW SETS OF ROTORS, 2 OF WHICH HAD TO BE RESURFACED, 3 SETS OF BRAKE PADS, 2 NEW CALIPERS FOR THE LEFT AND 1 FOR THE RIGHT, 1 BRAKE HOSE AND 1 HUB BEARING FOR THE LEFT. THE REAR TIRES HAVE HAD A NEW SET OF ROTORS, WHICH WERE RESURFACED TODAY, AND A NEW HUB BEARING ON THE REAR LEFT. THE VEHICLE HAS NEVER BEEN WRECKED, AND I CAN CONFIDENTLY SAY MY DRIVING IS NOT THE CAUSE OF THIS ISSUE. WHEN THE BRAKES HAVE GONE BAD, I HEAR A SQUEAL, THERE IS VIBRATION IN THE WHEEL AND THE BRAKE PEDAL, AND THE CAR WOULD PULL TO THE LEFT OR THE RIGHT, DEPENDING ON WHICH CALIPER NEEDED TO BE REPLACED. THIS IS A SERIOUS SAFETY HAZARD THAT NEEDS TO BE ADDRESSED ON A MUCH HIGHER LEVEL THAN ON THE CONSUMER'S DIME.

NHTSA ID
11090177
Incident
Dec 10, 2016
BrakesEngine
Filed Mar 19, 2018

EVERYTIME I BRAKE MY VEHICLE IT JERKS. IVE REPLACED MY BRAKES AND THIS ISSUE STILL HAPPENS. ALSO A FEW TIMES IVE HAD MY VEHICLE TURN OFF WITH ALL LIGHTS ON WHILE I WAS AT A STOP LIGHT AND A COUPLE DAYS AGO IT WOULDNT START AFTER TWO ATTEMPTS TO START THEN ON THE THIRD ATTEMPT IT STARTED.

NHTSA ID
11080174
Incident
Mar 15, 2018
Mileage
13,300 mi
BrakesElectricalPowertrain (other)
Filed Feb 16, 2018

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS DETERMINED THAT THE POWER TRAIN UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE BRAKES AND ELECTRICAL SYSTEM MALFUNCTIONED. THE VEHICLE WAS REPAIRED AT LEAST THIRTY TIMES BY VARIOUS DEALERS SINCE 2013. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID
11073239
Incident
Dec 4, 2017
Mileage
60,000 mi
BrakesDriver assistance
Filed Oct 13, 2017

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE ESC, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHIMMY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH CLEARED THE WARNING INDICATORS MOMENTARILY; HOWEVER, THE FAILURE RECURRED. ATLANTIC DODGE CHRYSLER JEEP RAM (2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) INFORMED THE CONTACT THAT THE LATERAL ACCELERATION DYNAMIC SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,736.

NHTSA ID
11033239
Incident
Oct 12, 2017
Mileage
50,736 mi
BrakesEngineFuel system
Filed Jul 21, 2017

CAR HAS HAD TO HAVE BRAKES MULTIPLE TIMES FOR EXCESS WEAR AND PROBLEMS WITH CALIPER, ENGINE RUNS ROUGH AND HESITATES TO ACCELERATE AT SPEEDS OVER 45 MILES PER HR, CHECKENGINE COMES ON AND FLASHES AND THE GOES SOLID, CODES SHOW UP AS PO202 WITH DEFINITION OF CYLINDER 2 INJECTOR ELECTRICAL CIRCUIT UNIT HAD A FAULT LODGED OR WAS DISCONNECTED FOR PREDETERMINED TIME. THIS CAR IS COSTING ME AN ARM AND LEG

NHTSA ID
11006712
Incident
Jul 19, 2017
Mileage
93,000 mi
Brakes
Filed Jul 11, 2017

6 MAJOR BRAKE REPAIR JOBS IN 79,000 MILES. THE BRAKE SYSTEM IS NOT ADEQUATE FOR THE SIZE AND WEIGHT OF THIS VEHICLE. CHRYSLER PAID FOR SOME OF THE REPAIRS WHICH LEADS ME TO BELIEVE THAT THEY KNOW THERE IS A MAJOR PROBLEM ON THIS YEAR OF THE JOURNEY

NHTSA ID
11004674
Incident
Jul 11, 2017
AirbagsBrakesSeat belts
Filed Jul 3, 2017
Crash reported

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/01/17*LJ *CN

NHTSA ID
11002853
Incident
Jul 2, 2017
Mileage
149,000 mi
Brakes
Filed Apr 4, 2017

BOUGHT 2009 DODGE JOURNEY NEW. WITH ONLY 12,143 MILES (19.818 KM) I HAD TO HAVE ROTORS AND BRAKES REPLACED DUE TO THEM RUSTING OUT. THIS WAS DONE IN GERMANY BY A DODGE DEALER. A POLICY ADJUSTMENT WAS MADE. THEN WITH ONLY 27,000 MILES ON THE VEHICLE I HAD TO REPLACE THE BRAKE PADS AND THE ROTORS NEEDED TO BE TURNED. THEN WITH 43,148 MILES I HAD TO ONCE AGAIN REPLACE ALL BRAKE PADS, FRONT ROTORS AND THE REAR ROTORS WERE ABLE TO BE MACHINED. THIS IS THE WORK I HAD DONE AT SAN DIEGO DODGE DEALER. WHEN I HAD THE WORK DONE IN MAY 2016 I TOOK THE VEHICLE BACK IN AUG 2016 DUE TO A SQUEAKING NOISE COMING WHEN BRAKES APPLIED. WAS TOLD IT WAS FROM NEW BRAKES AND I SHOULD JUST PUMP THEM AND IT SHOULD GO AWAY. I TRIED TO DO THIS BUT NOISE REMAINED SO I TOOK VEHICLE BACK IN NOV 2016 AND WAS TOLD THAT THE BRAKES WERE "DIRTY" AND THEY COULD CLEAN THEM FOR $134 OR I COULD ONCE AGAIN PUMP THEM AND IT SHOULD STOP. I TRIED AGAIN THEIR RECOMMENDATION AND THEN DECIDED TO TAKE FOR SECOND OPINION SO TOOK TO PERRY'S DODGE IN NATIONAL CITY, CA ON 3 APRIL 2017 AND WAS INFORMED THAT I THE VEHICLE NEEDED ALL FOUR BRAKES AND THE REAR ROTOR NEEDED REPLACED WITH THE FRONT ROTOR NEEDING MACHINED. I WOULD THINK THAT FOR A VEHICLE HAVING ONLY 53,000 MILES AND HAVING 4 BRAKE JOBS AND NOW NEEDING ANOTHER ONE THAT SOMETHING IS WRONG. I CONTACTED DODGE CUSTOMER SERVICE REP (ROYAL) WHO BASICALLY SAID THAT ACCORDING TO THE SAN DIEGO DODGE DEALERSHIP THAT THIS IS NORMAL WEAR AND TEAR BUT THEY DID OPEN EMAIL CASE NUMBER: 3336076 AND REFERENCE NUMBER: 29272328. I HAVE READ MANY REVIEWS THAT BASICALLY SAY THAT THE 2009 AND 2010 DODGE JOURNEY'S BRAKE SYSTEM WERE NOT MADE TO HOLD THE WEIGHT OF THE VEHICLE. DODGE WILL NOT CLAIM THIS ERROR AND SO US WHO BOUGHT THIS VEHICLE WHEN IT FIRST CAME OUT ARE STUCK WITH PERFORMING BRAKE JOBS EVERY 10,000 MILES.

NHTSA ID
10970569
Incident
Apr 3, 2017
BrakesElectrical
Filed Dec 6, 2016

MY 2009 DODGE SE JOURNEY HAS HAD SEVERAL PROBLEMS INCLUDING SOME UNDER OPEN RECALL,ELECTRICAL RECALL. HOWEVER MY BRAKES ARE VERY BAD,ABS LIGHT AND BRAKE LIGHT FREQUENTLY COME ON AND OFF. THE BRAKES ACT AS IF I HAVE NO BRAKES OR PRESSURE, UNTIL THEY ARE HALF WAY DOWN THEN THEY OVER ENGAGE CAUSING THE VEHICLE TO SUDDENLY STOP OR SIGNIFICANTLY SLOW AT UNSAFE PACE. I HAVE CONTACTED CHRYSLER THERE IS NO RECALL AT THIS TIME. THIS IS AN UNSAFE VEHICLE ALL AROUND AND COMPLETE RECALL SHOULD BE IN EFFECT. THIS PROBLEM HAS OCCURRED SINCE WE PURCHASED THE VEHICLE AND HAS NOT STOPPED.

NHTSA ID
10930204
Incident
Aug 24, 2016
BrakesSuspension
Filed Nov 2, 2016

SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALREADY REPLACED ONCE DUE TO RECALL. DRIVER SIDE WINDOW UP AND DOWN BUTTONS BROKE OFF. FRONT DASH RATTLES BAD WHEN TAKING OFF/ GOING OVER BUMPS. REAR LEFT SIDE DOOR HINGE GOT LOOSE RESULTING IN SPRING POPPING OFF, NOW DOOR WON'T STAY OPEN AND CLOSES BY ITSELF, THAT'S THE DOOR THAT'S LEAST USED.

NHTSA ID
10923909
Incident
Nov 1, 2016
Mileage
160,000 mi
Brakes
Filed Oct 14, 2016

THIS IS 3RD TIME MY JOURNEY'S BRAKES NEED REPLACING. THIS TIME MY COST 1683.00---IM ON SSDI---LOW INCOME---REALLY PUNCHED ME,. HORRIBLE PREDICAMENT TO BE IN--PLEASE CONTACT ME IF ANY COSTS ARE REIMBURSED BY CHRYSLER-DODGE. HELP!!

NHTSA ID
10916204
Incident
Aug 15, 2016
Mileage
131,000 mi

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