RoadVitals

2009 Dodge Journey Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Feb 18, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 1,433 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2009 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

AirbagsSeat belts
Filed Feb 18, 2019

AIRBAG SENSOR LIGHT COME ON IN A DASHBOARD. WHEN I START AND TURN THE KEY THE AIRBAG SIGN COME ON, THE CAR IS PARK.

NHTSA ID
11180811
Incident
Feb 16, 2019
ElectricalSeat belts
Filed Oct 11, 2017

FRONT PASSENGER "NO SEAT BELT" LIGHT DOES NOT COME ON WHEN SEAT OCCUPIED. LIGHT WILL COME ON WHEN SEAT IS UNOCCUPIED. PASSENGER SIDE FRONT DOOR AND NOW REAR DOOR NO LONGER OPERATES ELECTRICALLY. REAR PASSENGER WILL WILL NOT OPEN MANUALLY INTERIOR OR EXTERIOR.

NHTSA ID
11032972
Incident
Jul 10, 2017
Mileage
66,500 mi
AirbagsBrakesSeat belts
Filed Jul 3, 2017
Crash reported

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOLT DODGE AND JEEP DEALER TO GET THE RECALL REPAIRED. UPON TAKING APART THE VEHICLE, THE CONTACT NOTICED THAT THE PARTS WERE NOT THE CORRECT ONES. THE VEHICLE WAS REASSEMBLED AND THE PARTS WERE ORDERED. THE NEXT DAY, WHILE TRAVELING AT HIGHWAY SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE, WHICH RESULTED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/01/17*LJ *CN

NHTSA ID
11002853
Incident
Jul 2, 2017
Mileage
149,000 mi
Seat belts
Filed May 14, 2016

I WAS DRIVING ABOUT 45 MPH LAST NIGHT AND HAD TO STOP ABRUPTLY TO AVOID A DEER. I WEIGH ABOUT 220 LBS AND THE SEAT BELT BUCKLE BROKE. THIS ALLOWED THE BELT TO UNFASTEN. LUCKILY I DIDN'T HIT ANYTHING AND DIDN'T REALLY NEED THE BELT BECAUSE OF THE SLOW SPEED AND THE FACT THAT NO OTHER VEHICLES WERE INVOLVED. IF THIS WOULD HAVE HAPPENED IN A MORE SEVERE CRASH, I COULD HAVE SUFFERED SIGNIFICANT INJURIES OR DEATH. I WONDER HOW MANY OTHER PEOPLE HAVE EXPERIENCED THIS. I HAVE THE OLD PART IN MY POSSESSION IF YOU WANT TO INSPECT.

NHTSA ID
10864929
Incident
May 13, 2016
Mileage
167,000 mi
Seat belts
Filed Jun 29, 2013

PLASTIC-METAL SEAT BELT BUCKLE ITS BROKEN, AND ISN'T CLOSE WHEN ITS NECESSARY, ALWAYS APPEARS LIKE ITS CLOSED BUT ITS NOT. WHEN I CAME TO DODGE AGENCY FOR SERVICE, I ASK THEM FOR REPLACE BUT THEY HAVE NOT THE PRICE AND SERVICE, I' M WORRY BECAUSE USE MI CAR WITHOUT CLOSED BUCKLE IN DRIVER'S SEAT BELT. SOMEONE TOLD ME JOURNEY WAS BUILD IN USA. *TR

NHTSA ID
10522390
Incident
Dec 15, 2012
Mileage
80,000 mi
Seat belts
Filed May 8, 2013

THE 2ND ROW (CENTER ROW) DRIVER'S SIDE SEAT BELT WILL NO LONGER LATCH. NOTHING IS STUCK IN IT--YOU CAN PUSH THE SEAT BELT INTO THE LATCH, BUT IT PULLS RIGHT OUT. ALTHOUGH A MAJOR SAFETY CONCERN (AS WELL AS WEARING A SEAT BELT BEING LAW HERE), DODGE CLAIMS IT IS NOT UNDER WARRANTY AND WILL ONLY FIX IF I PAY FOR IT. *TR

NHTSA ID
10511136
Incident
May 6, 2013
Mileage
71,000 mi
Seat belts
Filed Jun 17, 2011
Crash reported1 injury reported

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THE SEAT BELTS WERE DESIGNED TO LOCK ONLY WHEN THE AIR BAG SENSORS DETECTED AN IMPACT IN A CERTAIN LOCATION OF THE VEHICLE OR AT A CERTAIN SPEED. THE CONTACT WAS TAKEN BY AMBULANCE TO THE HOSPITAL. THE CONTACT DID NOT MENTION IF A POLICE REPORT WAS FILED. THE CONTACT WAS NOT PROPERLY RESTRAINED BY THE SEAT BELT AND SUFFERED INJURIES TO HIS CHEST AND A BROKEN STERNUM. THE BODY DAMAGE TO THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ID
10407225
Incident
Aug 10, 2010
Mileage
11,000 mi
AirbagsSeat belts
Filed Feb 9, 2011
Crash reported

I WAS SITTING STOPPED IN RUSH HOUR TRAFFIC ON 06.17.2008 ON HWY 270. A TRUCK TRAVELING AT APPROX 60 MPH HIT THE REAR OF THE JOURNEY . THE TRUCK REMAINED CONNECTED AND PUSHED THE JOURNEY FORWARD INTO 3 ADDITIONAL CARS AND ONE PICKUP TRUCK. MOST VEHICLES SUFFERED HEAVY DAMAGE AND ME AND TWO OTHERS WERE TRANSPORTED TO EMERGENCY ROOMS. THE POLICE REPORT INDICATED 86' OF SKID MARKS AND THE TRUCK DRIVER WAS TICKETED + ASSIGNED 100% BLAME. MY INJURIES INCLUDED CHEST COMPRESSION, BRIEFLY BLACKED-OUT, HEAVY BRUISING FROM THE LEFT SHOULDER TO THE LEFT KNEE, STRAINED NECK AND NERVE DAMAGE. PRE-ACCIDENT I WAS IN THE DRIVER'S SEAT AND WEARING THE SEAT BELT/SHOULDER HARNESS. POST ACCIDENT MY UPPER BODY WAS AGAINST THE DRIVER DOOR WITH THE STEERING WHEEL COMPRESSED AGAINST MY CHEST. THE FRONT AND SIDE JOURNEY AIRBAGS DID NOT DEPLOY. THE LAP AND SHOULDER BELT DID NOT PREVENT ME FROM BEING THROWN INTO THE STEERING WHEEL AND OUT OF THE DRIVERS SEAT. I DID NOT HAVE SEAT BELT BURN MARKS THAT MAY BE EXPECTED FROM A HIGH SPEED MULTIPLE IMPACT ACCIDENT OF THIS KIND. THE JOURNEY TRAVELED APPROX 60' AFTER IMPACT WAS SUBJECT TO 1 HARD IMPACT TO THE REAR AND 4 HARD IMPACTS TO THE FRONT. THE JOURNEY REPAIRS COST $15,000. IT HAS BEEN 2.5 YEARS SINCE THE ACCIDENT AND I HAVE CRONIC PAIN AND LOSS OF MOTION IN THE NECK. *TR

NHTSA ID
10381344
Incident
Jun 17, 2008
Mileage
640 mi
Other / unspecifiedPowertrain (other)Seat belts+3 more
Filed Mar 15, 2009

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

NHTSA ID
10261872
Incident
Mar 15, 2008

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .