Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Jan 22, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 376 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
14
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
15
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2012 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 29, in the owner's own words
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
NHTSA ID
11712588
Incident
Jun 1, 2024
AirbagsElectricalEngine
Filed Feb 22, 2024
Airbag light is on. P06DD Engine oil pressure control circuit performance /stuck off
NHTSA ID
11573440
Incident
Feb 1, 2023
AirbagsEnginePowertrain (other)
Filed Apr 21, 2023
The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.
NHTSA ID
11518190
Incident
Mar 18, 2023
AirbagsElectrical
Filed Apr 14, 2021
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE TURN SIGNALS WOULD LOSE FUNCTIONALITY. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAGS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MAX CHRYSLER DODGE JEEP RAM BELTON (7820 E. 171ST ST, BELTON, MO 64012, (816)331-4300) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLOCKSPRING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
NHTSA ID
11408035
Incident
Mar 14, 2021
Mileage
173,000 mi
Airbags
Filed Jan 29, 2021
Crash reported2 injuries reported
ON THE FREEWAY, CAR HYDROPLANED AND HIT CONCRETE TEMPORARY DIVIDER TWICE. ONCE IN THE BACK AND THEN THE FRONT AND SIDE OF THE CAR. CAR CROSSED THREE LANES AND FORCIBLY LANDED ON EDGE OF FREEWAY.
NHTSA ID
11390608
Incident
Jan 23, 2021
AirbagsEngine
Filed Oct 28, 2020
OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY
NHTSA ID
11366914
Incident
Oct 3, 2020
Mileage
110,000 mi
AirbagsElectricalExterior lighting
Filed Jan 28, 2020
MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND STOP AT A RED LIGHT, WHEN IT TURNS GREEN AND I PROCEED TO GO AND MY TIRES SLIDE MY RADIO WOULD RESTART LIKE I JUST CUT MY TRUCK ON. EVERYTHING HAPPENED AT DIFFERENT TIMES, BUT THE MOST RECENT IS THE AIRBAG LIGHT COMING ON.
NHTSA ID
11302585
Incident
Jan 28, 2020
Mileage
105,441 mi
Airbags
Filed Oct 29, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED JOHNSON DODGE CHRYSLER JEEP RAM (LOCATED AT 1210 HIGHWAY 39 N, MERIDIAN, MS 39301, 601-693-6343) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN AIR BAG RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNKNOWN.
NHTSA ID
11276916
Incident
Oct 15, 2019
Mileage
170,000 mi
Airbags
Filed May 30, 2019
AIR BAG LIGHT COMES ON WHEN STARTING, GOES OUT THEN COMES BACK ON AND STAYS ON.
NHTSA ID
11216985
Incident
May 29, 2019
Mileage
102,000 mi
AirbagsBrakesOther / unspecified
Filed Apr 9, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE AIR BAG WARNING INDICATOR ILLUMINATED. A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927) DIAGNOSED THAT THE WHEEL WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
NHTSA ID
11194939
Incident
Nov 2, 2015
Mileage
129,000 mi
Airbags
Filed Dec 8, 2018
Crash reported
MY CAR WAS IN AN ACCIDENT ON THE HIGHWAY GOING 60MPH REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY.
NHTSA ID
11156994
Incident
Nov 9, 2018
Mileage
89,000 mi
Airbags
Filed Nov 26, 2018
6 WEEKS AGO THE AIRBAG SENSOR LIGHT APPEARED IN MY CAR. I CALLED THE LOCAL DEALERSHIP (LAFONTAINE IN LANSING, MI) AND THEY TOOK A LOOK AT IT. THEY DISCOVERED THE WIRING BETWEEN THE SENSOR AND THE AIRBAG HAD CORRODED. IN SEPTEMBER 26, 2017, OUR CAR'S HEATER CORE EXPLODED ON US AFTER BEING INSTALLED IMPROPERLY EARLIER IN 2017 BY WYSUP CHRYSLER IN PULLMAN, WASHINGTON. IT POURED BOILING HOT WATER AND ANTIFREEZE ON MY HUSBAND WHILE HE WAS DRIVING THE CAR. WE BELIEVE THAT THIS WAS THE CAUSE OF THE CORRODED WIRING, BUT DODGE REFUSES TO FIX IT. WE HAVE BEEN WITHOUT A CAR FOR OVER A MONTH NOW AS WE SIT AND WAIT TO SEE IF DODGE CORPORATE, THE BBB, OR THE ATTORNEY GENERAL'S OFFICE OF WASHINGTON STATE WILL HELP US. THE COST TO FIX OUR AIRBAG SENSOR IS $1500.
NHTSA ID
11153984
Incident
Oct 13, 2018
AirbagsDriver assistanceEngine
Filed Apr 26, 2018
WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE
NHTSA ID
11090211
Incident
Apr 12, 2018
Mileage
148,000 mi
Airbags
Filed Nov 27, 2017
Crash reported
AN ACCIDENT WAS REPORTED ON 11/16/2017, THIS YEAR. COULD IT BE TO THE AIR BAG DID NOT DEPLOYING AS AN FIRE-HYDRANT WAS STRUCK TEARING OFF THE PASSENGER SIDE OF THE SUV AND PERMANENTLY DAMAGING THE ENGINE CRADLE WAS TORN FROM THE MOTOR...UPDATED 12/13/17 *BF *BF *TR
NHTSA ID
11048833
Incident
Nov 16, 2017
Mileage
68,000 mi
AirbagsBrakesDriver assistance
Filed Sep 14, 2017
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT AND REAR BRAKE PADS AND FRONT ROTORS WERE REPLACED. THE FAILURE PERSISTED AND THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A RECALL, AND SUGGESTED HE CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE VEHICLE WAS TAKEN TO WALDORF DODGE (2294 CRAIN HWY, WALDORF, MD 20601 (301) 232-0946) WHERE THE AIR BAG RECALL WAS SERVICED. THE CONTACT INFORMED THE DEALER OF THE BRAKE FAILURE, BUT THE DEALER FAILED TO DIAGNOSE OR REPAIR THE BRAKE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 207,000.
NHTSA ID
11023473
Incident
Aug 14, 2017
Mileage
207,000 mi
AirbagsElectrical
Filed Aug 9, 2017
TAMARA RECALL- MY VEHICLE ISN'T LISTED ON THE RECALL, HOWEVER, MY AIRBAG LIGHT COMES ON AND DINGS CONSTANTLY. IT IS WHEN NO ONE IS IN THE FRONT PASSENGER SEAT AND WHEN THERE IS A PASSENGER IN THE SEAT. IT SEEMS TO HAPPEN MORE OFTEN WHEN TURNING CORNERS OR WHEN BACKING UP. ALSO, MY ELECTRICAL SYSTEM IS MESSED UP AS WELL. SOMETIMES MY CHARGING OUTLETS WORK AND SOMETIMES THEY DON'T. THIS BEGAN TO OCCUR AFTER MY MOTOR WAS REPLACED AT 17,000 MILES BY THE DODGE DEALER BECAUSE IT HAD A MANUFACTURING DEFECT. THERE WERE HOLES IN THE METAL OF THE MOTOR AND OIL WAS SEEPING OUT OF IT. NOW I HAVE HAD ISSUES WITH THE AIR CONDITIONER, THE RADIO, ALL CHARGING PORTS, THE CRUISE CONTROL, AND THE AIRBAG LIGHT COMING ON RANDOMLY. THE LOCAL DODGE DEALER ALWAYS SAYS EVERYTHING IS FINE WHEN I TAKE IT IN, BECAUSE THEY CANNOT REPLICATE THE PROBLEM WHEN IT IS IN THE SHOP.
NHTSA ID
11013907
Incident
Oct 1, 2014
Mileage
17,000 mi
Airbags
Filed Jul 19, 2017
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE WARNING INDICATOR COULD LEAD TO A FAILURE. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (855) 276-1941), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT COULD CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 70,611. UPDATED 09/01/17*LJ THE CONSUMER STATED THE SEATBELT LIGHT REMAINED ON AT ALL TIMES. *JS
NHTSA ID
11006445
Incident
Jun 20, 2017
Mileage
70,611 mi
Airbags
Filed Sep 29, 2016
Crash reported
IN AN ACCIDENT ON ACCESS RD OF IH 35 AND A CAR ON A SIDE STREET DID NOT STOP AT THE STOP SIGN THEY WENT THROUGH IT AND T BONED ME . THE WHOLE PASSENGER SIDE OF THE CAR WAS DAMAGED. MY DAUGHTER WAS IN THE PASSENGER SIDE OF THE CAR AND NEITHER OF THE CURTAIN AIR BAGS DEPLOYED.
NHTSA ID
10910556
Incident
Sep 26, 2016
Mileage
100,000 mi
AirbagsElectrical
Filed Aug 3, 2016
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.
NHTSA ID
10892964
Incident
Aug 3, 2016
Mileage
47,900 mi
Airbags
Filed Mar 18, 2016
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE FLIPPED OVER. THE AIR BAGS DEPLOYED. THERE WERE TWO INJURIES SUSTAINED THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,523.
NHTSA ID
10850394
Incident
Mar 5, 2016
Mileage
66,523 mi
AirbagsBody & structure
Filed Feb 11, 2016
Crash reported1 injury reported
VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIAL IMPACT FROM THE OTHER CAR HITTING THE SIDE OF OUR VEHICLE, NOR DID IT DEPLOY WHEN THE VEHICLE ROLLED ON IT'S SIDE AND ROOF. OUR CONCERN IS WHY?
NHTSA ID
10825650
Incident
Feb 4, 2016
Mileage
43,000 mi
AirbagsBrakes
Filed Dec 28, 2015
Crash reported
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10816601
Incident
Nov 2, 2015
Mileage
50,000 mi
AirbagsBrakes
Filed Sep 7, 2015
Crash reported2 injuries reported
MY HUSBAND AND I WERE TRAVELING UP OUR HILL ON FROM OUR HOUSE. IT IS VERY STEEP, LIKE CRESTING THE TOP OF A ROLLERCOASTER. ONCE WE WERE AT THE TOP COMING OVER THE TOP OUR BRAKES GAVE OUT. MY HUSBAND KEPT PUSHING THEM TO THE FLOOR AND STILL NOTHING WORKED. WE HAD TO ROUND A BAD CURVE TOWARDS THE BOTTOM AND HAD TO SWERVE TO AVOID HITTING A CAR COMING UP THE ROAD. IN DOING SO MY HUSBAND TRIED TO KEEP CONTROL OF THE CAR BUT ENDED UP VEERING OFF THE ROAD INTO SOMEONE'S YARD WHERE WE HIT A TREE HEAD ON THEN SKIDDED ACROSS THEIR DRIVEWAY AND CRASHED THROUGH THEIR PRIVACY FENCE AND LANDED NOSE DOWN INTO THEIR INGROUND SWIMMING POOL. AND AT NO POINT DID OUR AIRBAGS DEPLOY. WE WERE WEARING SEAT BELTS BUT I ACTUALLY HAD TO GO THE LOCAL URGENT CARE FOR HEAD INJURY AND MY HUSBAND IS SEEING A DR FOR BACK INJURY. OUR HEADRESTS HAD A MECHANISM THAT DEPLOYS IN ACCIDENTS. THAT WAS ALL THAT WORKED. THANK GOD NOBODY WAS IN THE POOL BECAUSE THEY WOULD HAVE BEEN KILLED. THE POLICE WERE CALLED AND A REPORT FILED.
NHTSA ID
10761941
Incident
Jul 28, 2015
Mileage
99,365 mi
AirbagsBrakes
Filed Jan 4, 2015
Crash reported
FIRST WAS THE BACK BRAKES AND RIGHT ROUTER HAVE HAD TO REPLACE IT 3 TIMES SINCE 2012 .. WE WHERE LEAVING A BP WHEN WE WERE HIT ON THE SIDE BACK PASSENGER DOOR AND BACK PANEL SO BAD THE DOOR WAS STUCK AND THE AIRBAGS DID NOT DEPLOY WAS SO SCARED FOR MY KIDS. *TR
NHTSA ID
10669990
Incident
Dec 26, 2014
Mileage
63,000 mi
Airbags
Filed Nov 20, 2014
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR ENDED OF THE CONTACT'S VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED CUTS IN THE HANDS. BOTH REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.
NHTSA ID
10659658
Incident
Nov 17, 2014
Mileage
78,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own