Body & structure
Filed Feb 14, 2026
Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know
- NHTSA ID
- 11717999
- Incident
- May 25, 2022
2012 Dodge Journey Body & structure Problems
Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 14, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 376 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2012 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureElectrical
Filed Dec 12, 2019
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. UPON EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO REMOVE HER CHILD FROM THE VEHICLE, BUT NEITHER OF THE REAR DOORS WOULD OPEN ON EITHER SIDE. THE DOORS ALSO FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500), BUT NO ASSISTANCE WAS OFFERED. THE CONTACT THEN CALLED RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) AND WAS INSTRUCTED ON HOW TO REMOVE HER CHILD OUT OF VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- NHTSA ID
- 11288643
- Incident
- Dec 12, 2019
- Mileage
- 100,000 mi
Body & structureBrakes
Filed Dec 6, 2019
BREAKS AREN'T WORKING SHOP TOLD ME ABOUT THE RECALL AND SAID THERE'S NO AIR IN THE LINES AND NO LEAKING LINES TESTED THE MASTER CYLINDER AND NO ISSUES BUT MY BREAKS ARE STILL NOT FULLY ENGAGING. TRUNK DOESN'T OPEN I'VE BROUGHT IT TO 4 SHOPS AS WELL AS A DODGE DEALERSHIP AND NON HAVE BEEN ABLE TO GET THE LATCH TO DISINGAGE.
- NHTSA ID
- 11287442
- Incident
- Dec 1, 2019
- Mileage
- 10 mi
Body & structure
Filed Nov 12, 2019
IN COLD WEATHER (30 DEGREE AND LOWER) THE REAR DRIVER SIDE DOOR WILL NOT LATCH CLOSED AFTER BEING OPENED. THIS HAS HAPPENED FOR THE PAST 2 YEARS. I FOUND A YOUTUBE FIX BY PULLING THE CAR HANDLE UP AND USING A SCREWDRIVER TO PUSH THE LATCH EITHER UP OR DOWN THEN CLOSING THE DOOR. HOWEVER TODAY IT HAPPENED SEVERAL TIMES IN ONE DAY THEN THE DOOR OPENED (UNLATCHED) WHILE I WAS DRIVING AT A SLOW SPEED WHILE THE DOOR WAS UNLOCKED.
- NHTSA ID
- 11279659
- Incident
- Nov 12, 2019
- Mileage
- 100,000 mi
Body & structure
Filed Jul 22, 2016
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS FILLED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,527.
- NHTSA ID
- 10887851
- Incident
- Jul 21, 2016
- Mileage
- 68,527 mi
AirbagsBody & structure
Filed Feb 11, 2016
Crash reported1 injury reported
VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIAL IMPACT FROM THE OTHER CAR HITTING THE SIDE OF OUR VEHICLE, NOR DID IT DEPLOY WHEN THE VEHICLE ROLLED ON IT'S SIDE AND ROOF. OUR CONCERN IS WHY?
- NHTSA ID
- 10825650
- Incident
- Feb 4, 2016
- Mileage
- 43,000 mi
Body & structure
Filed Sep 2, 2015
I WAS USING THE SCISSOR JACK PROVIDED WITH THE VEHICLE TO REMOVE A FLAT LEFT FRONT TIRE WHILE PARKED IN MY GARAGE. THE FLOOR WAS FLAT AND COMPLETELY DRY AND FREE OF ANY OILY CONDITIONS. THE SHIFT LEVER WAS IN PARK, THE BRAKE SET.I POSITIONED THE JACK AS OUTLINED IN THE OWNERS MANUAL. I THEN BROKE THE 5 LUG NUTS LOOSE PRIOR TO RAISING THE VEHICLE. IT WAS VERY DIFFICULT USING THE JACK AS IT SEEMED TO BE STRAINING TO RAISE THE SUV. I FINALLY GOT IT RAISED TO A LEVEL TO CLEAR THE TIRE FROM THE FLOOR SURFACE. I REMOVED THE TIRE AND JUST AS I DID THIS THE JACK COLLAPSED AND THE VEHICLE DROPPED. THE FENDER WELL JUST BARELY MISSED CRUSHING MY HAND. I TOOK PHOTOS OF THE CONDITION AFTER IT FELL. I REMOVED THE JACK AND THE FRAME WAS TWISTED AND THE LIFTING SCREW WAS BENT. THE JACK DOES NOT HAVE ANY LOAD RATING OR CERTIFICATION MARKINGS. ALL IT SAYS IS 'MADE IN MEXICO' THE FOOT PRINT PAD IT SETS ON LOOKS TOO SMALL TO PROVIDE ADEQUATE SUPPORT. I BROUGHT THE INCIDENT UP TO CHRYSLER REPRESENTATIVES AND THEY JUST MADE WHAT SEEMED TO BE ARBITRARY REMARKS THE ' I MUST HAVE DONE SOME THING WRONG' IN THE PROCESS.MY VEHICLE IS STILL UNDER THE ORIGINAL FACTORY WARRANTY BUT THEY SAID I WILL HAVE TO PAY A $500.00 DEDUCTIBLE. IF THIS JACK FAILED ON A FLAT CONCRETE FLOOR IMAGINE TRYING TO USE THIS DEVICE AND A ANGULAR, GRAVELED ROAD SHOULDER. THIS COULD LEAD TO SOMEONE BEING SERIOUSLY INJURED IN THE FUTURE.
- NHTSA ID
- 10761033
- Incident
- Aug 21, 2015
- Mileage
- 15,740 mi
Body & structure
Filed Jun 4, 2014
THE DASH IS STARTING TO WARP. *TR
- NHTSA ID
- 10596255
- Incident
- Mar 1, 2014
- Mileage
- 40,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .