RoadVitals

2012 Dodge Journey Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
376
Latest Aug 8, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
34

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Dodge Journey, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

116
reports

From owner reports, verbatim

The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident

NHTSA ID 11755599 · filed Aug 8, 2026

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

NHTSA ID 11718174 · filed Feb 15, 2026
All 116 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

106
reports

From owner reports, verbatim

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email

NHTSA ID 11712588 · filed Jan 22, 2026

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

NHTSA ID 11676986 · filed Jul 29, 2025
All 106 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

105
reports

From owner reports, verbatim

The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,589.

NHTSA ID 11747621 · filed Jul 1, 2026

No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak

NHTSA ID 11718001 · filed Feb 14, 2026
All 105 reports naming engine

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

58
reports

From owner reports, verbatim

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.

NHTSA ID 11676986 · filed Jul 29, 2025

The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.

NHTSA ID 11624957 · filed Nov 13, 2024
All 58 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

35
reports

From owner reports, verbatim

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

NHTSA ID 11718174 · filed Feb 15, 2026

The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.

NHTSA ID 11619190 · filed Oct 10, 2024
All 35 reports naming powertrain (other)

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

29
reports

From owner reports, verbatim

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email

NHTSA ID 11712588 · filed Jan 22, 2026

Airbag light is on. P06DD Engine oil pressure control circuit performance /stuck off

NHTSA ID 11573440 · filed Feb 22, 2024
All 29 reports naming airbags

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

23
reports

From owner reports, verbatim

IT'S BEEN A FEW WEEKS NOW THAT MY STEERING WHEEL STARTED TURNING HARD.. WHEN IT GOT REALLY HARD TO TURN WAS WHEN I TOOK IT SERIOUS THAT SOMETHING MAY BE WRONG.. ABOUT THREE WEEK AGO , BEING AT THE END OF JUNE I CHECKED MY POWER STEERING OIL I NOTICED I HAD MAJOR OIL LOSS.. I HAD IT SERVICED AS A LOCAL GARAGE THINKING IT MAY HAVE BEEN THE RACK AND PINIONS. WHEN THEY SERVICED IT WAS SERVICED WITH A NEW POWER STEERING COOLER AND PUMP..COSTING ME OVER $1000 IN REPAIRS.THE PROBLEM WASN'T FIXED BECAUSE THE WHEEL WAS STILL HARD TO TURN. THE NEXT DAY I TOOK IT TO GOOD YEAR, THEY CLEAN THE RACK AND PINION WITH DEGREASER FROM ALL THE OIL LEAKING.. THE TOLD ME TO DRIVE IT FOR A COUPLE DAY AND SEE WHAT HAPPENS.. IT DROVE NORMAL FOR A WEEK, JULY 4 2020 WHILE OUT IN ABOUT, IT STARTED SMOKING AND SQUEAKING.. I PULLED OVER AND HAS IT TOLD TO A GARAGE.. I'M THINKING IT MAY BE THE SERPENTINE BELT.

NHTSA ID 11337582 · filed Jul 5, 2020

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND IN THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE. THE VEHICLE HAD NOT BEEN TAKEN TO BE SERVICED BY A DEALER OR A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

NHTSA ID 11309838 · filed Feb 18, 2020
All 23 reports naming steering

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

17
reports

From owner reports, verbatim

My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels

NHTSA ID 11672860 · filed Jul 11, 2025

Engine problems

NHTSA ID 11607037 · filed Aug 7, 2024
All 17 reports naming other / unspecified

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

15
reports

From owner reports, verbatim

The clvehicke will stall at slow motion and on highway dash lights will flicker and eventually shut off … only thing that helps is to wiggle the wiring harness until dash comes back on

NHTSA ID 11493479 · filed Nov 14, 2022

ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - LAST TIME TO DEALER THEY STATED THERE IS 4 LEAKS. FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE ' THAT IS, YOUR CAR'S PRIMARY DRIVETRAIN COMPUTER. FCA WILL RECYCLE THE OLD CATALYTIC CONVERTER TO REMOVE THE PRECIOUS METALS COMMON IN SUCH DEVICES, A USUAL PRACTICE. 'OBVIOUSLY THE CATALYTIC CONVERTER, THAT'S THE BIGGEST PART OF THIS,' CHERNOBY SAID. THE REPLACEMENT CONVERTER HAS A 'DIFFERENT MIXTURE OF PRECIOUS METALS ' TO BE LESS SUSCEPTIBLE TO SULFUR IN THE FUEL,' HE ADDED. DUE TO THE NUMBER OF REPLACEMENT CATALYTIC CONVERTERS NEEDED, THE AUTOMAKER IS RECALLING CARS IN WAVES. MODEL-YEAR 2011 CARS: FIRST QUARTER OF 2019 MODEL-YEAR 2012 CARS: SECOND QUARTER OF 2019 MODEL-YEAR 2013-14 CARS: THIRD QUARTER OF 2019 MODEL-YEAR 2015-16 CARS: FOURTH QUARTER OF 2019

NHTSA ID 11258769 · filed Sep 28, 2019
All 15 reports naming fuel system

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

12
reports

From owner reports, verbatim

So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.

NHTSA ID 11525194 · filed Jun 3, 2023

I WAS DRIVING DOWN THE HIGHWAY WITH MY TWO KIDS WHEN I HAD TURNED MY BRIGHT LIGHTS ON THEN OFF AGAIN AS CARS WERE COMING WHEN THE WINDSHIELD WIPERS TURNED ON. THEY WILL NOT TURN OFF, THE HIGH BEAMS WON'T TURN ON AND MY BLINKERS DO NOT WORK AS WELL. EVERYTIME I START THE VEHICLE THE WINDSHIELD WIPERS TURN ON AND CANNOT BE TURNED OFF AGAIN. EVERYTHING IN THE SWITCH THAT CONTROLS ALL OF THESE FEATURES IS USELESS AND A HUGE SAFETY ISSUE. LUCKILY WE WERE NOT HIT TURNING OFF THE HIGHWAY HEADED HOME.

NHTSA ID 11328791 · filed Jun 14, 2020
All 12 reports naming exterior lighting

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

10
reports

From owner reports, verbatim

Headrest popped open and can't be closed. Unable to remove headrest to try and fix it

NHTSA ID 11680274 · filed Aug 12, 2025

Headrest on drivers and passenger seats came apart when seat was layed forward to clean the floors.

NHTSA ID 11564640 · filed Jan 10, 2024
All 10 reports naming interior & seats

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

10
reports

From owner reports, verbatim

We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent all this in under 4 years. This is unacceptable! For an american auto maker to produce and sell vehicles like this. This is why we people buy foreign. This dodge IS NOT a well built, trustworthy and dependable car. You won't believe how many times we've had to miss school and work because the car was broken down or being repaired. Our Honda civic was 20 years old, ran better and was 100% dependable. I never had to replace the engine, do ANY transmission work or have had half the problems with my civic than I have had and currently have with this "american" car that is only 11 years old. As a 1 income family with 2 kids in college and one still in high school, this is completely devastating to us. Trying to save money and get ahead and ALL OF IT has been spent fixing this vehicle. Dodge has completely devastated our family. How can an American auto maker be allowed to get away with producing vehicles like this? Why should I have to go bankrupt owning a dodge? Why won't they accept responsibility for their defective product? I've spent $25,000 fixing this dodge in 4 years. I can't afford to fix it or buy a new car. We're ruined

NHTSA ID 11605949 · filed Aug 1, 2024

The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time

NHTSA ID 11553890 · filed Nov 6, 2023
All 10 reports naming suspension

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

9
reports

From owner reports, verbatim

So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.

NHTSA ID 11525194 · filed Jun 3, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I’m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they just started a few days ago the check engine light came on and now the battery light came on. It’s been a great car but I’m not sure what’s happening now because it’s nothing I did.

NHTSA ID 11491082 · filed Oct 27, 2022
All 9 reports naming visibility

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

8
reports

From owner reports, verbatim

Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know

NHTSA ID 11717999 · filed Feb 14, 2026

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. UPON EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO REMOVE HER CHILD FROM THE VEHICLE, BUT NEITHER OF THE REAR DOORS WOULD OPEN ON EITHER SIDE. THE DOORS ALSO FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500), BUT NO ASSISTANCE WAS OFFERED. THE CONTACT THEN CALLED RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) AND WAS INSTRUCTED ON HOW TO REMOVE HER CHILD OUT OF VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID 11288643 · filed Dec 12, 2019
All 8 reports naming body & structure

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

NHTSA ID 11634681 · filed Jan 7, 2025

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID 11316323 · filed Mar 5, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

5
reports

From owner reports, verbatim

ISSUE WITH 2012 DODGE JOURNEY CREW: DODGE ONLY OFFERED 19" WHEEL BUT PUT AN UNDERSIZED 16" SPARE TIRE IN CAR. THE DIMENSION OF WHEEL DODGE USED TAKES A TIRE THAT IS NOT READILY AVAILABLE AND ONLY MANUFACTURED BY A SMALL NUMBER OF TIRE PRODUCERS. THIS SITUATION PUTS AN OWNER IN A PREDICAMENT WHEN A TIRE FAILS. POSSIBLY BE STUCK SOME WHERE IT IS VIRTUALLY IMPOSSIBLE TO OBTAIN A TIRE OR WEEKS TO GET OR HAVE TO DRIVE LONG DISTANCES ON A WHEEL THAT IS SIGNIFICANTLY DIFFERENT IN DIAMETER THAN THE OTHER WHEELS. THIS IS NOT A SAFE SITUATION. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE ABOVE ISSUE APPLIES TO ALL 2012 DODGE JOURNEY CREW VEHICLES MADE AT THAT TIME. *TR

NHTSA ID 10641470 · filed Oct 4, 2014

I GOT THE CAR BRAND NEW ON 2012. THE CAR NOW HAS 17000 MILES, THE PROBLEM STARTED WITH THE TIRES WHEN THE CAR HAD 15000. AT SPEED OVER 50M I FEEL SHAKING IN THE TIRES, AND FEEL THAT THE CAR IS NOT STABLE AND NOT GRIPED TO THE WAY, ALSO THE CAR ALWAYS SLIDES ON CURVES SPECIALLY IF THE ROAD IS WET , EVEN IF VERY SLIGHTLY WET AND ON LOW SPEED. ALL MAINTENANCE TO THE TIRES INCLUDING ROTATION AND ALLIGNMENT USED TO BE DONE ON TIME AT THE DEALER. WHEN I INFORMED THEM ABOUT THE PROBLEM THEY TOLD ME THAT I MIGHT NEED TO CHANGE THE TIRES, AND ADDED THAT THE TIRES ARE NOT COVERED UNDER THE CAR WARRANTY AND THAT I HAVE TO CONTACT THE TIRES MANUFACTURE FOR ANY AVAILABLE COVERAGE. I CONTACTED THE TIRES MANUFACTURE WHICH INFORMED ME THAT THESE TIRES HAS NO MILAGES WARRANTY, AND ADDED THAT THESE TIRES ARE SPECIALLY MADE FOR DODGE UNDER THEIR REQUESTED STANDARDS WHICH IS LESS QUALITY THAN THOSE AVAILABLE IN THE MARKET. THIS IS A SERIOUS SAFETY ISSUE THAT MIGHT RESULT IN SEVERE ACCIDENTS FOR THE DODGE JOURNEY CREW DRIVERS. *TR

NHTSA ID 10610201 · filed Jul 13, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 30 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED RESTARTING THE VEHICLE, BUT THE ENGINE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER (MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 5340 HWY 70 W, MOREHEAD CITY, NC 28557; (252) 247-2003) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,465.

NHTSA ID 11021065 · filed Sep 1, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONER ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 300.

NHTSA ID 10759762 · filed Aug 27, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .