RoadVitals

2012 Dodge Journey Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jun 3, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 376 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2012 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

ElectricalExterior lightingVisibility
Filed Jun 3, 2023

So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.

NHTSA ID
11525194
Incident
Oct 1, 2022
ElectricalExterior lightingVisibility
Filed Jun 14, 2020

I WAS DRIVING DOWN THE HIGHWAY WITH MY TWO KIDS WHEN I HAD TURNED MY BRIGHT LIGHTS ON THEN OFF AGAIN AS CARS WERE COMING WHEN THE WINDSHIELD WIPERS TURNED ON. THEY WILL NOT TURN OFF, THE HIGH BEAMS WON'T TURN ON AND MY BLINKERS DO NOT WORK AS WELL. EVERYTIME I START THE VEHICLE THE WINDSHIELD WIPERS TURN ON AND CANNOT BE TURNED OFF AGAIN. EVERYTHING IN THE SWITCH THAT CONTROLS ALL OF THESE FEATURES IS USELESS AND A HUGE SAFETY ISSUE. LUCKILY WE WERE NOT HIT TURNING OFF THE HIGHWAY HEADED HOME.

NHTSA ID
11328791
Incident
Jun 13, 2020
Mileage
163,000 mi
AirbagsElectricalExterior lighting
Filed Jan 28, 2020

MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND STOP AT A RED LIGHT, WHEN IT TURNS GREEN AND I PROCEED TO GO AND MY TIRES SLIDE MY RADIO WOULD RESTART LIKE I JUST CUT MY TRUCK ON. EVERYTHING HAPPENED AT DIFFERENT TIMES, BUT THE MOST RECENT IS THE AIRBAG LIGHT COMING ON.

NHTSA ID
11302585
Incident
Jan 28, 2020
Mileage
105,441 mi
ElectricalExterior lightingVisibility
Filed Mar 31, 2019

THIS ISSUE OCCURRED REGARDLESS IF THE CAR WAS IN MOTION OR STATIONARY. IT ALSO OCCURRED IF THE MOTOR WAS TURNED ON OR NOT. THE LICENSE PLATE LIGHT WAS OUT, BUT IT WAS NOT A BULB ISSUE. THE CENTER REAR BRAKE LIGHT (ON THE TAILGATE) WAS OUT, BUT IT WAS NOT A BULB ISSUE. THIS IS A SAFETY ISSUE. THE TAILGATE WIPER WOULD NOT RETURN TO THE HOME POSITION WHEN TURNED OFF. IT WOULD REMAIN WHEREVER IT WAS WHEN THE SWITCH WAS TURNED OFF. THIS WAS A VISIBILITY ISSUE. THE KEY-LESS ENTRY FOB WOULD NOT UNLOCK THE CAR DOORS. THIS WAS NOT A FOB BATTERY ISSUE. THIS WAS VERY PROBLEMATIC FOR PASSENGER DOORS WHICH COULD NOT BE UNLOCKED FROM INSIDE OR OUTSIDE THE CAR. THIS WAS BROUGHT TO A DEALER FOR REPAIR. THEY DIAGNOSED THE CAR WITH HAVING SPLIT WIRES IN THE LIFT GATE. I AM CONCERNED THAT SPLIT WIRES COULD HAVE CAUSED A SHORT AND EVENTUALLY A FIRE. ADDITIONALLY, A SHORT COULD HAVE CAUSED OTHER ELECTRICAL SYSTEMS OF THE CAR TO FAIL WHILE IN MOTION.

NHTSA ID
11192786
Incident
Mar 6, 2019
Mileage
80,295 mi
Exterior lighting
Filed Mar 18, 2019

THE ANTENNAE ALLOWS WATER TO ENTER UNDERNEATH IT, SEEMS ITS NOT FULLY SEALED ALL AROUND AND IT ALLOWS WATER TO ENTER VEHICLE. LINER HAS WATER RINGS AND REAR LEFT FLOOR GETS PRETTY DAMP. SAW THE SAME WATER RINGS IN A 2010 JOURNEY. RUSTING OUT ANY METAL AND OR ELECTRICAL COMPONENTS NOT SEEN.

NHTSA ID
11187463
Incident
Apr 20, 2017
ElectricalExterior lightingVisibility
Filed Feb 4, 2019

WHEN OPENING THE BACK HATCH, ALL THE DOORS WILL RANDOMLY LOCK OR UNLOCK. THE HATCH LIGHT DOES NOT WORK. THE REAR WINDOW, BACK HATCH, WIPER CLEANER WILL NOT WORK. ATTACHED IS A PICTURE OF THE WIRING HARNESS FOR THE BACK HATCH. ALL THE WIRES HAVE BEEN CUT JUST FROM REGULAR OPENING AND CLOSING OF THE HATCH DUE TO THE FACT WHERE IT IS LOCATED AND THAT WHEN THE HATCH IS CLOSED IT BENDS ALL THAT WIRING IN HALF. AS YOU CAN SEE FROM THE PICTURE AT LEAST 5 ARE COMPLETELY BROKEN AND MANY MORE ARE ALMOST COMPLETELY CUT.

NHTSA ID
11174288
Incident
Dec 7, 2018
Mileage
60,000 mi
ElectricalExterior lighting
Filed Jul 16, 2018

WOW!!!!!!!!!! IS ALL I CAN SAY, I CAN'T BELIEVE THE AMOUNT OF PROBLEMS THIS CAR HAS. WITH THAT BEING SAID I'M HOPING THAT SINCE I FINANCED THIS VEHICLE, THAT THE FINANCE COMPANY WILL HELP ME BECAUSE THIS DEALERSHIP "CLEARLY" SOLD ME A LEMON AND I'M SURE THEY KNOW IT IS. EVERYTHING ELECTRICAL IN MY 2012 JOURNEY STARTED SURGING TO THE POINT WHERE I THOUGHT IT WAS GOING DIE ON ME WHILE DRIVING ON A HIGHWAY HERE ON VANCOUVER ISLAND B.C. CANADA. I'VE HAD PROBLEMS WITH THE PUSH BUTTON START ( SOMETIMES 4 ATTEMPTS TO START IT ARE NEEDED ) . I REALLY LOVE THE VEHICLE WITH THE COST TO REPAIR MODERN DAYS CARS, I THINK I WANT TO FIND A WAY TO RETURN IT ( IT'S ONLY BEEN 5 MONTHS SINCE I'VE HAD IT ) . THE DEALERSHIP SAYS IT'S PROBABLY THE BATTERY AND OFFERED TO REPLACE IT SO ON THE 27TH OF THIS MONTH, I WILL TAKE IT TO THE DEALERS AND TRY TO RETURN IT ALL TOGETHER. NONE OF US SHOULD BE HAVING ISSUES LIKE THIS AND I'M REALLY DISAPPOINTED WITH DODGE AND HOW THEY'RE "NOT" DOING MUCH TO HELP ANYONE. SADLY THESE VEHICLES ARE "LEMONS" AND SHOULD ALL BE RECALLED AND JUNKED IMO. SORRY TO HEAR SO MANY OTHER'S HAVE PROBLEMS TOO , JUST KEEP YOUR ROADSIDE ASSIST UP TO DATE LOL CAUSE I FEEL WE'RE "ALL" GOING TO NEED IT EVENTUALLY AND WHO WANTS TO BE STUCK IN THE MIDDLE OF NOWHERE.

NHTSA ID
11111484
Incident
Jul 13, 2018
Mileage
122,000 mi
Driver assistanceElectricalExterior lighting
Filed Jun 21, 2018

MY DODGE WHILE RIDING RADIO COME ON GO OFF THE HEATER TURN ALL THE WAY UP AND IT WANT CRANK MOST TIME YOU GET READY TO GO IT JUST GOES HAYWIRE NOT DEPENDABLE BROUGHT A BATTERY THOUGHT THAT WAS THE PROBLEM BUT NOT

NHTSA ID
11103057
Incident
Oct 6, 2017
ElectricalExterior lighting
Filed Sep 18, 2017

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS FLICKERED OFF AND ON AND THE INSTRUMENT GAUGES WOULD NOT REMAIN ILLUMINATED. ALSO, THE REAR BRAKE LIGHT BULBS BURNED OUT ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 19,000.

NHTSA ID
11023958
Incident
Aug 1, 2016
Mileage
19,000 mi
ElectricalExterior lighting
Filed Dec 8, 2016

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. PRIOR TO THE FAILURE, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE "NO KEY CONNECTION" WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE HAZARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE CONTACT WAS NOT INFORMED AS TO WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10933871
Incident
Dec 7, 2016
Mileage
90,000 mi
ElectricalEngineExterior lighting
Filed Mar 20, 2015

VEHICLE WOULD NOT START AFTER WORK. STARTED FINE IN THE AM BEFORE GOING TO WORK. AFTER WORK, AFTER 3 TIMES OF TRYING TO START THE VEHICLE WAS ABLE TO GET IT STARTED TO DRIVE OVER TO AUTOZONE TO HOOK UP TO A COMPUTER. BATTERY HAD TO BE REPLACED. 2ND INCIDENT WAS ON 3/17/15-JOURNEY LOST ELECTRICAL POWER WHILE DRIVING HOME CAUSING RADIO SHUT OFF, LIGHTS ON DASH CONTINUED TO FLASH (ABC, TRACTION CONTROL,AIRBAG) WAS ABLE TO GET HOME AND VEHICLE RPM'S WENT TO 4000 AND SHUT ITSELF COMPLETELY OFF. 3RD INCIDENT WAS ON 3/19/15-DRIVING VEHICLE BACK TO WASHINGTON TO AUTO SHOP TO BE WORKED ON, COMPLETELY SHUT OFF 4 TIMES WITHIN A 20 MILE DRIVE AND RPM'S CONTINUED TO JUMP EACH TIME BEFORE SHUTTING OFF BETWEEN 4000-5000. PHONE CALL FROM AUTO SHOP ON 3/20/15 STATING ALTERNATOR IS NOT WORKING AND IS ON BACK ORDER TO DO RECALLS. *TR

NHTSA ID
10700621
Incident
Feb 19, 2015
Mileage
50,000 mi
ElectricalExterior lightingVisibility
Filed Jul 15, 2014

MY 2012 DODGE JOURNEY REAR WINDSHIELD WIPER IS ACTING UP. IT WON'T START UNLESS THE WIPER SWITCH IS OFF AND THE CAR IS IN REVERSE. IT WILL NOT WORK IF I HAVE THE SWITCH ON. ALSO, I HAVE ONE TAIL LIGHT THAT'S BOTHERSOME. IF I OPEN ANY OF MY DOORS, ALL OF THE TAIL LIGHTS WORK. WHEN I TURN MY LIGHTS ON, ONE OF MY TAIL LIGHTS APPEARS TO BE OUT ALONG WITH MY LICENSE PLATE LIGHTS. I'M NOT SURE WHAT COULD BE CAUSING THESE PROBLEMS. *TR

NHTSA ID
10610679
Incident
Feb 4, 2014
Mileage
30,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .